COO Pulse Social Media and Updates

Hire Coachable, Curious Sellers to Scale Growth
SocialMar 9, 2026

Hire Coachable, Curious Sellers to Scale Growth

In #TheScienceOfScaling , I emphasize that the type of seller who thrives in PMF is not the same type who thrives in Growth & Moat. Early-stage success often comes from process builders. Scaling success comes from process executors. A rigorous...

By Mark Roberge
FDA COO Butler Retires After One Year; Deputy Assumes Role
SocialMar 4, 2026

FDA COO Butler Retires After One Year; Deputy Assumes Role

after just one year in the position, FDA COO Butler will retire, and his deputy will take over in April - https://t.co/9qmmIiuWX2

By Zach Brennan
Charter Hires Nick Jeffery to Drive Home Internet Expansion
SocialMar 4, 2026

Charter Hires Nick Jeffery to Drive Home Internet Expansion

.@charter just made a massive power play by hiring Nick Jeffery as COO. This isn’t just a personnel change; He’s task is to expand on home internet again. 🧵🚨

By Roger Entner
AI Uncovers True Reasons for Lost Deals, Bypassing Bias
SocialMar 2, 2026

AI Uncovers True Reasons for Lost Deals, Bypassing Bias

Every quarter, management teams walk into the board meeting with a “Closed Lost Analysis” slide. It typically shows the top 5 reasons deals didn’t close. Pricing. Missing feature. No budget. Chose competitor. The problem? Much of that data is incomplete,...

By Mark Roberge
Info‑overloaded Founders Need Revenue Infrastructure for Sustainable Growth
SocialMar 2, 2026

Info‑overloaded Founders Need Revenue Infrastructure for Sustainable Growth

The founders/CEOs, I work with are only information overloaded NOT confused. They’ve built momentum, visibility and demand. But they haven’t built the right revenue infrastructure. And growth without infrastructure is heavy and stagnant.

By Teecee (Ops consultant)
AI Will Return Sales to Full‑Cycle Sellers
SocialFeb 27, 2026

AI Will Return Sales to Full‑Cycle Sellers

In the 80s and 90s, most sales reps were full-cycle. They found their own meetings. They ran the process. They renewed and expanded accounts. Then we specialized: --> SDRs (thanks to the “predictable revenue” era) --> CSMs and post-sale roles...

By Mark Roberge
Samsung Ditches iPhone Air Rival, Focuses on New Fold
SocialFeb 27, 2026

Samsung Ditches iPhone Air Rival, Focuses on New Fold

Samsung isn’t committed to releasing another iPhone Air rival - acknowledging subpar sales - or TriFold, its mobile COO tells us. He also says the Privacy Display was supposed to launch a year ago, a revamped stylus is coming and...

By Mark Gurman
Sustainable Growth Requires Focus, Systems, and Data-Driven Hiring
SocialFeb 20, 2026

Sustainable Growth Requires Focus, Systems, and Data-Driven Hiring

Growing fast is a problem most founders want. I hit it last year and it broke our ops, cash flow, and hiring plan. Here’s what fixed it: refocus on your core offer, build repeatable systems, track CAC and LTV weekly, and hire...

By Ask Dr. Brown
Momentum.io Showcases Enterprise AI's True Work System
SocialFeb 19, 2026

Momentum.io Showcases Enterprise AI's True Work System

Congratulations to Santiago Suarez Ordoñez , Ashley Wilson , Moiz Virani , and the entire Momentum.io team. It’s been a privilege to support you on this journey. Momentum embodied several themes we consistently look for in native AI companies: -->...

By Mark Roberge
Buyer Enablement Must Be Core, Not Afterthought
SocialFeb 18, 2026

Buyer Enablement Must Be Core, Not Afterthought

When I surveyed last week how marketing teams define their focus in support of sales, here’s how it broke down: • Brand and awareness primarily — 3% • Brand + pipeline generation — 32% • Those + lead-to-opportunity conversion —...

By Matt Heinz