CRO Pulse Social Media and Updates

Processes Alone Won’t Stop Turnover, but They Aid Foresight
SocialApr 17, 2026

Processes Alone Won’t Stop Turnover, but They Aid Foresight

“Embedding process discipline in workplace practices won’t save an org. from being outcompeted or losing good employees who really want to leave. Yet effective processes can usually help cos. foresee or mitigate such events.” 💡 https://t.co/ylz4kVYcuu #BPM #processimprovement https://t.co/7qP8I0EPc5

By Sigi Osagie
Pay Down Skill Debt or Watch Revenue Crumble
SocialApr 15, 2026

Pay Down Skill Debt or Watch Revenue Crumble

Revenue leaders are facing a new reality: Their teams have skill DEBT. Not just skill gaps. Debt compounds. Every quarter you don't invest in skill development: • Close rates drop further • Sales cycles get longer • Discounting gets heavier • Top reps leave for better orgs The interest...

By Chris Orlob
Your Calendar, Not Market, Caps MRR Growth
SocialApr 15, 2026

Your Calendar, Not Market, Caps MRR Growth

You're bootstrapped and stuck at $30K MRR. It's not your market. It's not your pricing. It's your calendar. I see this often on coaching calls. A founder hits $10K, $20K, $30K MRR doing everything themselves. Building the product. Closing deals....

By Omer Khan
Focus on Inter‑org Handovers for Supply Chain Efficiency
SocialApr 15, 2026

Focus on Inter‑org Handovers for Supply Chain Efficiency

The biggest efficiency gains in a digital supply chain don't happen inside your organisation. They happen at handovers between organisations, where paperwork piles up, data gets re-entered, and responsibility gets blurred. That's where to focus first 👇 https://t.co/DBWWiDVpOg

By Martijn Graat
Results Over Friendliness: Direct Leadership Drives Success
SocialApr 15, 2026

Results Over Friendliness: Direct Leadership Drives Success

The first day our new Sales VP arrived at TrueSAN in 2001, he came into the all-company meeting and made an announcement in just about this many words: “I am not here to make friends. I have been hired to...

By Tim Ferriss
Don’t Scale Until Real Product‑Market Fit Exists
SocialApr 14, 2026

Don’t Scale Until Real Product‑Market Fit Exists

One of the most common failure points I see in startup scaling isn't running out of money or losing to a competitor. It's scaling before the business is actually ready — and not having a rigorous way to know the...

By Mark Roberge
Flat Orgs Overload CEOs and Cripple Team Performance
SocialApr 14, 2026

Flat Orgs Overload CEOs and Cripple Team Performance

A few years back, I was running a competitive intelligence project for a client. The whole mission was to interview former employees of their competitors — specifically on the go-to-market side — to understand how they structured their teams, what...

By Asia Orangio
AI Hype Fades; True ICP Hinges on Retention Metrics
SocialApr 14, 2026

AI Hype Fades; True ICP Hinges on Retention Metrics

This week I had the opportunity to join the Topline podcast with Asad Zaman , AJ Bruno and Sam Jacobs — we covered a lot of ground, but three things stuck out in this conversation: 1) The AI Bubble: Why...

By Mark Roberge
Lenovo Appoints Sergio Buniac to Lead LATAM Sales
SocialApr 13, 2026

Lenovo Appoints Sergio Buniac to Lead LATAM Sales

Big shakeup at @lenovo Latam and @motorolaus with Sergio Buniac stepping down as the head of Moto and Luca Rossi taking over in the interim. Sergio and his team have had incredible success with Moto's phone growth, especially Razr, and...

By Anshel Sag
Know When Your Small‑Space Fulfillment Is Overwhelming
SocialApr 10, 2026

Know When Your Small‑Space Fulfillment Is Overwhelming

Every e-commerce brand starts the same way: packing orders from a spare room or small warehouse. At some point, that stops working. The question is: how do you know when you've hit that point? We have the guide 👇 https://t.co/r4ctl4lH4h

By Martijn Graat
Savannah Port Cuts Shipper Costs Over $1K per Container
SocialApr 9, 2026

Savannah Port Cuts Shipper Costs Over $1K per Container

New findings from Georgia Tech researchers show the Port of Savannah saves shippers more than $1,000 per container to Atlanta, Memphis and Nashville, compared to West Coast gateways. https://t.co/Sn8LWvsekl

By Cathy Morrow Roberson
Diagnose AE Ramp Issues Before Prescribing Solutions
SocialApr 7, 2026

Diagnose AE Ramp Issues Before Prescribing Solutions

Most companies have a ramp time problem. New AEs take 7 months to hit productivity. But nobody asks WHY. Is it because: • They don't see enough great demos? • They don't hear enough great discovery calls? • They don't follow full sales cycles? The root cause...

By Chris Orlob
Snowflake’s New CRO Predicted After Insider Leak
SocialApr 6, 2026

Snowflake’s New CRO Predicted After Insider Leak

Snowflake has a new CRO. Which was 100% predictable when the last one went on Instagram and divulged insider information in a blackout period. https://t.co/um1qZp1OWT

By Bryan Beal
CEO May Absorb COO Role After Ken Johnson Departs
SocialApr 6, 2026

CEO May Absorb COO Role After Ken Johnson Departs

D.C. Memo: @CableOne or Team Turmoil? Highly Regarded Ken Johnson Steps Down as Chief Operating Officer; New CEO Jim Holanda, who just took over in February, did not announce a Johnson successor, perhaps a sign he's still searching or might...

By Ted Hearn
Four Consistent Traits Define Top Sales Representatives
SocialApr 4, 2026

Four Consistent Traits Define Top Sales Representatives

I talk to 3-5 Chief Revenue Officers every week. Guess what we talk about? What separates their best reps from others. Here’s 4 patterns I hear every week:

By Chris Orlob
People‑First Strategy Drives Successful Supply‑Chain Transformation
SocialApr 4, 2026

People‑First Strategy Drives Successful Supply‑Chain Transformation

Transforming supply chains isn't just about new tech; it's about people. A clear adoption strategy ensures your team understands new processes, technologies, and their evolving roles. Without it, benefits are lost, and panic sets in. #ChangeManagement #SupplyChain https://t.co/JpWGtc3Ove

By Eric Kimberling
Prioritize Big, Likely Deals Over Small, Uncertain Ones
SocialApr 3, 2026

Prioritize Big, Likely Deals Over Small, Uncertain Ones

Founders: Grade your pipeline weekly on two axes: 1. Deal size 2. Close probability Spend 80% of your time on the top right quadrant. Don't let small, uncertain deals steal focus from big, likely wins.

By Pete Kazanjy
Tech Sales Now Demands Skill Over Easy Money
SocialMar 30, 2026

Tech Sales Now Demands Skill Over Easy Money

In 2021-2022, the name of the game in tech sales was: Easy money. Join a hot company. Milk it for everything. Skills were optional. But today? Sales cycles are complex. The economy demands excellence. CROs are asked to do more with less. Skill capacity is now existentially required.

By Chris Orlob
SIOP Aligns Teams for Faster, Connected Execution
SocialMar 30, 2026

SIOP Aligns Teams for Faster, Connected Execution

Speed is an advantage only when execution is connected. SIOP creates the cross-functional cadence to align demand, supply, operations and finance - so teams can respond fast together. https://t.co/iZbHYTFJY6 #SIOP #SupplyChain #Manufacturing

By Lisa Anderson
The Silent Leak: Hidden Revenue Loss CEOs Ignore
SocialMar 29, 2026

The Silent Leak: Hidden Revenue Loss CEOs Ignore

#TimTalk – The “Silent” Leak: What is a revenue leak that most CEOs or CROs are completely oblivious to until it’s too late? with Sandy Yu https://t.co/gZMzxhaIMt via @DLAIgnite #SocialSelling #DigitalSelling #SalesTips #SalesLeader #Salesforce #SalesEnablement #RevOps #Leadership #Sales #Marketing

By Tim Hughes
Boost Revenue per Seller by Building Skill Capacity
SocialMar 28, 2026

Boost Revenue per Seller by Building Skill Capacity

We're past the growth-at-all-costs era. The new modern revenue leader's flex? Maximize revenue per seller. Not bloated headcount. Not massive but inefficient orgs. The highest-leverage lever to grow revenue per seller? Skill capacity. Your tech stack is full. Your skill stack is empty. Fix that.

By Chris Orlob
Recover Missed Quarterly Sales in 30 Days
SocialMar 23, 2026

Recover Missed Quarterly Sales in 30 Days

If your sales team missed last quarter’s targets Here’s EXACTLY how I’d recover the revenue in 30 days…

By Usman Kayani
Treat Sales Like Engineering to Scale Rapidly
SocialMar 16, 2026

Treat Sales Like Engineering to Scale Rapidly

Making a product is not that hard. Getting it into as many hands as you can? That's what kills most startups. Zhong Xu scaled Deliverect to 80,000 customers because he treated sales as an engineering problem. https://t.co/WlxbWnSSjZ

By Omer Khan
Frictionless Commerce Chain Boosts Deal Velocity and Protects Margins
SocialMar 15, 2026

Frictionless Commerce Chain Boosts Deal Velocity and Protects Margins

What does success look like 12 months in if you go all in on a frictionless Commerce Chain? I asked Lisa Martin, CRO of #Conga at #CongaConnect. Her answer was precise. Deal velocity accelerates. Deal volume grows. Revenue leakage stops hiding in...

By Helen Yu
Kirana Owners Lose Hours to Wholesale Trips; We Automate
SocialMar 10, 2026

Kirana Owners Lose Hours to Wholesale Trips; We Automate

India has 12M+ Kirana stores, yet the average owner still spends 4-6 hours a week traveling to wholesale markets just to keep stock. We’re building [Brand Name] to kill that inefficiency. We’re hiring a Head of Supply Chain & FMCG Ops to...

By Amisha (operator; B2B retail supply)
Continuously Refine Your Sales Process for Ongoing Success
SocialMar 10, 2026

Continuously Refine Your Sales Process for Ongoing Success

When should you update your sales process? In the latest Sales Logic episode, Meridith Elliott Powell and I discuss why great sales teams constantly evaluate results, refine their value proposition, and learn from both wins and losses. Sales success requires evolution. https://t.co/9q5gGoJklf

By Mark Hunter
Scale Revenue Right: Data‑Driven Timing in AI Era
SocialMar 10, 2026

Scale Revenue Right: Data‑Driven Timing in AI Era

The Science of Scaling started as a series of talks - just like the one I'm giving at SXSW in two weeks. Those talks became frameworks that underpin how we work with portfolio companies at Stage 2 Capital , and...

By Mark Roberge
Hire Coachable, Curious Sellers to Scale Growth
SocialMar 9, 2026

Hire Coachable, Curious Sellers to Scale Growth

In #TheScienceOfScaling , I emphasize that the type of seller who thrives in PMF is not the same type who thrives in Growth & Moat. Early-stage success often comes from process builders. Scaling success comes from process executors. A rigorous...

By Mark Roberge
Color‑Code Your Calendar: Fill It With Money‑Making Activities
SocialMar 8, 2026

Color‑Code Your Calendar: Fill It With Money‑Making Activities

I told an SDR two weeks ago to triple their cold calling blocks. They looked at me like I was crazy. I said... " Listen.. that's like telling Steph Curry to only shoot 3s in the first quarter.. He's the best...

By Morgan J. Ingram
Anthropic's Work Future Outshines IDE Hype, Says Cherny
SocialMar 8, 2026

Anthropic's Work Future Outshines IDE Hype, Says Cherny

Just listened to the backstory of Boris Cherny being poached by Cursor and then returning back to Anthropic in 2 weeks. Sounds like he realized Anthropic is building the future of work while Cursor is building the future of IDEs when...

By Dare Obasanjo
Revamp Sales Hiring: Success Starts Before Interviews
SocialMar 6, 2026

Revamp Sales Hiring: Success Starts Before Interviews

If your sales team is underperforming, look at your hiring process. Alice Heiman and I break down why the old sales hiring playbook is broken — and what it really takes to build a high-performing team today. It starts before the first...

By Mark Hunter
Raise Prices Until Win Rate Falls Below 20%
SocialMar 6, 2026

Raise Prices Until Win Rate Falls Below 20%

Founders: Price testing framework: Phase 1: 10 deals at price X Phase 2: 10 deals at 1.3X Phase 3: 10 deals at 1.6X Measure: - Close rates - Sales cycle length - Customer satisfaction Stop raising prices when win rate drops below 20%.

By Pete Kazanjy
Sales Leaders Must Coach in Real Time, Not Just Track
SocialMar 6, 2026

Sales Leaders Must Coach in Real Time, Not Just Track

One thing Jason Williams and I talked about on the podcast is something a lot of sales leaders avoid. Getting in the field with your reps. Listening to their calls. Watching how they handle conversations. Coaching them in real time. It’s uncomfortable. It takes time....

By Jeb Blount
FedEx Resumes Middle East Service, Transit Times Extended
SocialMar 6, 2026

FedEx Resumes Middle East Service, Transit Times Extended

FedEx service alert - FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so and in line with local guidance. Customers shipping to or from the region will experience extended...

By Cathy Morrow Roberson
Leadership Secrets for Consistently High‑Performing Sales Teams
SocialMar 5, 2026

Leadership Secrets for Consistently High‑Performing Sales Teams

I recently spent some time with Jason Williams at Ramsey Solutions. Really good conversation about leadership, coaching reps, and what it takes to build a sales team that performs consistently. Sharing a quick behind-the-scenes shot from the studio. Full podcast episode drops tonight.

By Jeb Blount
Set Success Metrics Across Three Timelines: 30‑90‑180 Days
SocialMar 5, 2026

Set Success Metrics Across Three Timelines: 30‑90‑180 Days

Founders: Your success metrics need 3 timelines: Quick Wins (30 days): - Implementation complete - Team trained - First workflow live Mid-term (90 days): - 50% adoption - 25% efficiency gain Long-term (180 days): - Full ROI achieved

By Pete Kazanjy
Adopt the Resisted Shift to Boost Close Rates
SocialMar 5, 2026

Adopt the Resisted Shift to Boost Close Rates

If you feel like you’re working harder than ever but your close rate isn’t reflecting it, this one’s for you. There’s a simple shift that can completely change your sales results — and most salespeople resist it. https://t.co/5Fwvx5SvKs

By Mark Hunter
IRobot’s Supply Chain Turns Into Last Resort
SocialMar 5, 2026

IRobot’s Supply Chain Turns Into Last Resort

Now playing on @artofsupply > How iRobot’s Supply Chain Became Its Last Resort https://t.co/p5hFTiS2fr https://t.co/nVLSFLgEOt

By Kelly Barner
USPS Hires Advisers to Tackle Mounting Financial Woes
SocialMar 5, 2026

USPS Hires Advisers to Tackle Mounting Financial Woes

The U.S. Postal Service is hiring restructuring advisers to help address its increasing financial troubles, ​Postmaster General David Steiner told Reuters in an interview. https://t.co/5x45UAESKf

By Cathy Morrow Roberson
Asia‑Europe Air Cargo Capacity Drops 39% Amid Gulf Shutdown
SocialMar 4, 2026

Asia‑Europe Air Cargo Capacity Drops 39% Amid Gulf Shutdown

The Loadstar - Air cargo capacity on key Asia-Europe corridors has fallen 39% following the shutdown of major Gulf airspace and hubs amid the escalating conflict in the Middle East. https://t.co/XxAzcLFVzn https://t.co/VVlvHRVoSr

By Cathy Morrow Roberson
Shipping Lines Suspend Bookings, Reroute Vessels over Middle East Threats
SocialMar 4, 2026

Shipping Lines Suspend Bookings, Reroute Vessels over Middle East Threats

Container shipping companies halt bookings, divert vessels due to Middle East risks https://t.co/WzcNxIAkRJ via @WSJ

By Cathy Morrow Roberson
Target Emotionally Ready Prospects, Not Senior Titles
SocialMar 3, 2026

Target Emotionally Ready Prospects, Not Senior Titles

I was in a coaching workshop with an SDR team selling into enterprise accounts last week and a rep asked which prospect to message first. It's a massive account.. probably 20 people we can reach out to at min. The obvious choice...

By Morgan J. Ingram
E‑commerce Giants Warn of Slower Middle East Deliveries
SocialMar 2, 2026

E‑commerce Giants Warn of Slower Middle East Deliveries

Yeah, I know...duh...but still, it's an interesting read - Major e-commerce platforms are warning of longer delivery times to the Middle East https://t.co/bdfVcCHO3R

By Cathy Morrow Roberson
AI Uncovers True Reasons for Lost Deals, Bypassing Bias
SocialMar 2, 2026

AI Uncovers True Reasons for Lost Deals, Bypassing Bias

Every quarter, management teams walk into the board meeting with a “Closed Lost Analysis” slide. It typically shows the top 5 reasons deals didn’t close. Pricing. Missing feature. No budget. Chose competitor. The problem? Much of that data is incomplete,...

By Mark Roberge
Hapag-Lloyd Halts Bab El-Mandeb Sailings Over Security Risks
SocialMar 1, 2026

Hapag-Lloyd Halts Bab El-Mandeb Sailings Over Security Risks

Hapag-Lloyd - Due to the deteriorating security situation in the Middle East region, we have decided – in close coordination with our security partners – to pause future Trans-Suez sailings through the Bab el-Mandeb Strait for the time being. https://t.co/igGhhMHR23

By Cathy Morrow Roberson
Software Won’t Help without a Defined ICP and Messaging
SocialFeb 28, 2026

Software Won’t Help without a Defined ICP and Messaging

When you fire up the sales engagement software but still don’t know your ICP or messaging. https://t.co/E0HuKLF0D7

By Pete Kazanjy
Free Trials Work When Value Triggers Prompt Payment
SocialFeb 27, 2026

Free Trials Work When Value Triggers Prompt Payment

Founders: Free trials are fine, but they need clear value triggers. Like Yesware limiting free email tracking volume - when pros hit the cap, they're seeing enough value to pay. Don't give away your core value indefinitely. Gate it behind reasonable limits.

By Pete Kazanjy
Efficiency Revolution: Companies Will Trim Workforce by Half
SocialFeb 27, 2026

Efficiency Revolution: Companies Will Trim Workforce by Half

Could you operate your company with half the people? Jack Dorsey’s announcement yesterday, reducing Block’s headcount from 10,000 to 6,000, should provoke this question in every management team. The stock surged 24%. Dorsey’s memo framed it as inevitable : Within...

By Tomasz Tunguz
Price by ROI Metrics, Not Guesswork
SocialFeb 27, 2026

Price by ROI Metrics, Not Guesswork

Founders: ROI pricing is powerful but requires clear metrics. If you can prove '1 missed recruiting fee per 500 candidates' or '25% higher win rates,' price against that value. If not, index off competitor pricing and iterate up based on market response.

By Pete Kazanjy