Today's Enterprise Pulse
ServiceNow pivots to AI‑driven security and governance
At Knowledge 2026, ServiceNow rebranded from a workflow platform to the governance and action layer for enterprise AI agents, identities and connected assets. The company launched Autonomous Security and Risk, integrating Armis asset intelligence with Veza identity governance, and expanded its AI Control Tower with real‑time enforcement, cost tracking and NIST‑aligned risk frameworks.
Also developing:
By the numbers: Informotion acquires inReach Software's product suite
Teradata Unveils Autonomous Knowledge Platform to Push Enterprise AI Agents Into Production
Teradata announced the Autonomous Knowledge Platform, a single system that blends production‑grade AI, analytics and data management. The platform lets enterprises run autonomous AI agents at scale across cloud, on‑premises and hybrid environments, aiming to shift AI projects from pilot experiments to continuous production.
Flowspace Rolls Out Omnichannel Fulfillment Platform for DTC, Retail and Wholesale Brands
Flowspace introduced its B2B Retail Fulfillment Solution, a unified omnichannel platform that adds Inventory Allocation Pools and Order Compliance Automation. The new tools let brands protect inventory, meet retailer compliance and reduce chargebacks as they sell across direct‑to‑consumer, retail and...
Temporal Launches Serverless Option for Durable Execution Platform
Temporal announced a serverless offering for its Durable Execution workflow platform at the Replay 2026 conference in San Francisco. The new model lets customers run fault‑tolerant workflows on a consumption‑based basis, targeting AI‑driven and long‑running applications.
Sage Touts New, Enhanced Products for Advisory, Payroll, More
Sage announced a suite of AI‑enhanced products aimed at accounting firms and their clients, including the expanded Sage Intacct Advisory with industry‑specific templates and automation. The company also launched Sage HCM, a unified HR and payroll platform, and introduced Sage...
Is Trailhead Enough for Senior Salesforce Architects in 2026?
The article argues that Trailhead, while excellent for teaching Salesforce’s "what" and "how," no longer suffices for senior architects who must operate at the enterprise level. After years of climbing the certification ladder, architects hit a plateau where platform knowledge...
U.S. Army Selects Windchill for Product Data Management
PTC’s Windchill platform has been selected as the U.S. Army’s official product data management and PLM solution. The ePDM system will serve as the Army’s system of record for lifecycle data, workflows, and configuration management under the Department of the...
Data Migration Overlooked: A Hidden Implementation Pitfall
Vendor scope often omits crucial data migration. Most software plans assume data loading is simple, ignoring the massive effort needed before integration. Don't let this overlooked step derail your system. #DataMigration #SoftwareImplementation https://t.co/W1mOB9wleM
Druva Expands Cyber Resilience to Microsoft Power Platform
Druva announced native support for Microsoft Power Platform, beginning with Power BI, to extend its cyber‑resilience portfolio to AI‑driven analytics workloads. The solution backs up workspaces, reports, dashboards and underlying metadata with immutable, air‑gapped copies that can be restored at a...
P&G Shifts Supply Chain 3.0, Other Platforms Into Large-Scale Rollout
Procter & Gamble has moved its Supply Chain 3.0 program from pilot to company‑wide rollout, deploying automation across warehouses and manufacturing sites. The initiative, launched in 2023, targets up to $1.5 billion in cost‑of‑goods‑sold savings and 98% product availability by 2030. Technologies...
Lightspeed Appoints Bhawna Singh as CTO to Accelerate AI, Payments and Wholesale Tools
Lightspeed Commerce announced Bhawna Singh as its new chief technology officer, pairing the hire with a suite of AI‑driven product upgrades for retail and hospitality merchants. Singh, a former CTO of Okta and Glassdoor, will steer the platform’s next phase...
Akin Deploys NetDocuments ndMAX AI Suite Firmwide in $700K Rollout
Akin, the Am Law 100 firm, has rolled out NetDocuments' ndMAX generative‑AI suite firmwide, spending a high‑six‑figure sum. The deployment follows a 100‑lawyer pilot that began in January 2025 and reflects the firm’s strategy to embed AI inside its long‑used...
Salesforce Confirms Professional Edition Has Reached End of Sale
Salesforce has confirmed that its Professional Edition, a mid‑tier CRM licence priced around $75‑$80 per user per month, reached end‑of‑sale (EOS) last year. The plan is no longer available to new customers and is being replaced by the newer Starter,...
VA Cuts Disability Claim Backlog 70% with $485M AI Automation Push
The Department of Veterans Affairs has reduced its disability‑claims backlog by over 70% and trimmed average processing time from five months to under three months by deploying AI‑driven automation. A $485 million IBM contract powers the Automated Decision Support system that...
AI LLMs Threaten and Bolster Enterprise Cybersecurity, Frontier AI Report Warns
Frontier AI’s new report flags Anthropic’s Claude Mythos as capable of uncovering tens of thousands of high‑severity software flaws in hours, a capability already being leveraged by firms like Mozilla to patch Firefox. The rapid scale of AI‑driven bug hunting...
StarCompliance Launches Explainable AI Compliance Tool
StarCompliance introduced StarAssist, an AI‑powered, explainable compliance tool embedded in its STAR Platform. The solution translates complex rule evaluations into plain‑language explanations, allowing compliance teams to act without leaving their existing workflow. By providing audit‑ready documentation and reducing manual research,...
Microsoft Launches Azure Kubernetes Fleet Manager to Automate Governance of Thousands of Clusters
Microsoft announced Azure Kubernetes Fleet Manager, a new service that automates governance across thousands of Kubernetes clusters spanning cloud, on‑premises and edge. The platform extends GitOps with fleet‑scale controls, aiming to simplify compliance, security and rollout for SaaS operators.
Snyk Integrates Claude to Advance AI-Native Application Security
Snyk has integrated Anthropic’s Claude large‑language model into its AI Security Platform, enabling automated discovery, prioritization, and developer‑ready remediation of vulnerabilities across code, dependencies, containers, and AI‑generated artifacts. The platform, called Evo, extends protection to AI models, agents, datasets, and...
Avantra’s New AI Can Diagnose SAP Failures in Seconds
Avantra unveiled Avantra 26, its latest AI‑driven operations suite that deepens native integration with SAP Cloud ALM and the SAP Business Technology Platform. The release includes Avantra AIR Root Cause Analyzer, an AI engine that automatically correlates logs and alerts...
On the Record - Systems of Everything & Nothing? (1/2)
The article contrasts traditional Systems of Record (SOR)—transaction‑processing platforms like ERP—with emerging Systems of Outcomes (SOO) that deliver purpose‑driven results in the AI era. While SORs provide reliable, auditable data, they are only one input for AI models that now...
IHH Healthcare Migrating Finance, HR Systems to the Cloud and More Briefs
Private healthcare giant IHH Healthcare announced it will migrate its legacy finance, human resources and supply chain applications to Oracle Fusion Cloud, creating a unified, cloud‑based platform. The move follows earlier cloud migrations of on‑premise databases in its Singapore and...
ERP Success Requires Customer and Employee Experience Focus
Executives may see ERP implementation as a necessity, but justification needs more. Focus on improving customer and employee experience with detailed future-state operating and organizational models. #ERP #BusinessTransformation https://t.co/fjPFiG70fH
The Role of an ERP Implementation Partner
Enterprise resource planning (ERP) systems have evolved from efficiency tools to strategic decision‑making platforms, making the choice of an implementation partner critical. A true ERP partner engages across the entire lifecycle—pre‑deployment consulting, seamless rollout, and indefinite post‑live support—while aligning with...
Sage Future 2026: Jon Fasoli
At Sage Future 2026, Jon Fasoli, SVP of Sage Intacct, outlined the platform’s strategic direction, emphasizing AI‑driven analytics, deeper customer integration, and cross‑functional collaboration. He highlighted how innovation and agile governance are essential for enterprises to stay competitive amid rapid...
The 8 Best ServiceNow Alternatives in 2026
The article outlines eight purpose‑built alternatives to ServiceNow, each targeting a specific function such as AI orchestration (Zapier), software development (Jira), lightweight ITSM (Freshservice), IT automation (Atera), GTM workflows (Salesforce), customer service (Zendesk), VoIP (Nextiva) and project portfolio management (Planview)....
Sage Deepens AWS Tie‑Up to Embed AI in SMB Finance Workflows
Sage announced at its Sage Future event in San Francisco that it is expanding its strategic collaboration with Amazon Web Services to embed generative‑AI tools directly into finance workflows for small and mid‑sized businesses. The move introduces Sage Developer Solutions...
BuildOps Hires Dzmitry Markovich as CTO to Accelerate AI‑native Contractor Platform
BuildOps announced the appointment of Dzmitry Markovich as chief technology officer. The veteran engineer, who previously led engineering at Dropbox and Apollo.io, will steer the company’s AI‑driven OpsAI platform as it serves more than 1,500 contractors. The hire underscores BuildOps’...
Novaworks Launches AI‑Native HR Platform on ServiceNow to Govern Humans and AI Agents
Novaworks introduced an AI‑native HR platform built on ServiceNow’s enterprise AI stack, designed to manage humans, contractors and autonomous AI agents together. The move reflects a broader shift toward hybrid workforces, with Gartner projecting over 50% of large enterprises will...
EY Teams with Rillet to Build Controls‑by‑Design Into AI Finance Platforms
EY US and AI‑native ERP provider Rillet have formed an alliance to embed risk management and audit‑ready controls into finance workflows from day one. The partnership targets firms that have outgrown mid‑market ERP solutions, promising a scalable, governance‑first operating model...
OpenHands Unveils Agent Control Plane to Scale AI Coding Agents Enterprise‑Wide
OpenHands announced the launch of its Agent Control Plane, a centralized operational layer that lets enterprises orchestrate, secure and observe fleets of AI coding agents. The platform targets the gap between experimentation and production, offering workflow‑level cost tracking and least‑privilege...
SAP to Acquire Dremio, Boosting Open Lakehouse Capabilities for Enterprise AI
SAP agreed to acquire Dremio, adding its open‑source lakehouse technology to the SAP Business Data Cloud and HANA Cloud portfolio. The deal, pending regulatory approval, is slated to close in the third quarter of 2026 and is positioned as a...
OpsMill Secures $14 Million Series A to Bolster Trusted Infrastructure Data for AI
OpsMill announced a $14 million Series A round led by IRIS, with participation from BGV, Serena and Partech. The funding will expand engineering and product teams for Infrahub, a graph‑based platform that promises a single source of truth for infrastructure data...
FastSpring Lands Strategic Investment From LLR Partners to Fuel Global Commerce Push
FastSpring, the merchant‑of‑record SaaS platform, secured a strategic investment from private‑equity firm LLR Partners, with existing backer Accel‑KKR staying on board. The capital will back product development, go‑to‑market expansion and broader global commerce initiatives, underscoring rising demand for integrated payment...
Avoid Circular Dependencies: Separate Monitoring From Observed Systems
Your status page or observability system probably shouldn't be using the same system it's supposed to be monitoring. Airbnb found some circular dependencies and made changes to ensure they could do monitoring reliably at scale. https://t.co/rmSAeYTZF2
Will SAP Open AI Access to Customers That Haven’t Moved to the Cloud?
SAP is reportedly preparing to let a subset of on‑premise ERP customers, including some SAP ECC users, access its Business AI suite before they complete a cloud migration. The move, expected to be announced at SAP Sapphire in Orlando, would...
Colleges Around the World See Web Outages After Vendor Hack
Instructure Inc., the operator of the Canvas learning platform, confirmed a cyberattack on May 1 that disrupted access for colleges worldwide. The breach caused web outages for students in the United States, Australia, and other regions, affecting test taking and grade...
ShinyHunters Claims Nearly 9,000 Schools Affected by Canvas Data Breach
ShinyHunters, a notorious extortion group, says its recent breach of Instructure’s Canvas learning‑management system exposed data from nearly 9,000 schools, including elite universities such as Harvard and MIT. The hackers claim to have stolen several terabytes containing personal information of...
Dyna Software's AI Assistant Promises to Massage Your Toughest ServiceNow Configs
Dyna Software unveiled Platform Copilot, an agentic AI that lets business users configure ServiceNow applications through natural language or uploaded form images, bypassing the need for developers. The tool reads a customer’s instance schema, generates wireframes, validates changes, and builds...
Docusign Intelligent Agreement Management Brings Clarity to Workflows
DocuSign introduced Intelligent Agreement Management, a SaaS platform that extends its e‑signature core with identity verification, centralized workspaces, multichannel delivery and AI‑driven analytics for healthcare providers. The solution consolidates patient intake forms, consent documents and vendor contracts into a single,...
FourKites Unveils AI‑Powered Booking Connect for Ocean, Targeting $100B Freight Market
FourKites announced on May 5 its Booking Connect for Ocean platform, an AI‑driven solution that automates carrier selection, contract management and documentation for ocean freight. The service tackles a market worth nearly $100 billion annually, promising to replace manual processes with autonomous...
Rex Software Launches AI Suite to Automate Estate‑agent CRM Tasks
Rex Software unveiled a four‑function AI add‑on for its estate‑agent CRM, aimed at automating data entry, prospecting, follow‑up and performance monitoring. Chief Revenue Officer Tom Ainsworth said the tools target chronic workflow bottlenecks and will give early adopters a competitive...
Xceed365HR Expands Across Africa to Fill HR Software Gap, CEO Says
Nigeria‑based Xceed365HR announced a continent‑wide expansion, targeting large enterprises that struggle with foreign‑built payroll systems. CEO Chuma Chukwujama says the move addresses a long‑standing HR software gap and will leverage AI to improve decision‑making.
IBM Consulting Unveils AI Suite to Cut Costs 25% and Accelerate Hiring 90% for Regulated Enterprises
IBM Consulting announced at Think 2026 a suite of AI capabilities under its Enterprise Advantage platform, aimed at regulated sectors. The tools claim to reduce operating costs by more than 25% and cut hiring time by 90%, while offering FedRAMP‑authorized...
DFIN Positions Clients for SEC’s Semiannual Reporting Proposal
Donnelley Financial Solutions (DFIN) announced that its ActiveDisclosure platform is ready to support public companies if the SEC adopts a semiannual reporting framework on Form 10‑S. The firm says the change could lower compliance costs while preserving market transparency.
Tableau Launches Agentic Analytics Platform Built on Six Pillars
Tableau announced its Agentic Analytics Platform at the Tableau Conference, redefining its product from a visualization tool to a knowledge‑driven decision engine. The suite rests on six pillars—including a Knowledge Engine built on 33 million semantic models—and integrates with Snowflake, dbt...
Tessera Labs Raises $60M From Andreessen Horowitz to Accelerate AI‑Powered ERP Modernization
Tessera Labs closed a $60 million oversubscribed Series A, led by Andreessen Horowitz with participation from Foundation Capital, Myriad Venture Partners and Osage University Partners. The funding will fuel the startup’s AI‑driven platform that promises to cut ERP transformation timelines from...
ServiceNow Targets $30 Bn in Subscription Revenue by 2030, AI to Fuel Growth
ServiceNow announced at its Financial Analyst Day that it will pursue more than $30 bn in subscription revenue by 2030, up from $16 bn this year. The plan hinges on a $27.7 bn performance‑obligation pipeline and an aggressive AI push that could make...
Oracle Launches Monthly Critical Security Patches, Accelerating Enterprise Fixes
Oracle announced a shift to monthly Critical Security Patch Updates (CSPUs), with the first release on May 28, 2026. The new cadence, powered by frontier AI models, aims to cut exposure windows for self‑managed customers and complements the traditional quarterly...
OroCommerce and iPaaS.com Launch Certified Integration to Streamline B2B Data Flows
OroCommerce announced a certified integration with iPaaS.com, giving manufacturers a low‑code, standards‑driven bridge between ERP, CRM and commerce systems. The integration is now live in the iPaaS.com Certified Integration Marketplace, promising real‑time data synchronization across fragmented tech stacks.
Mobai Face Biometrics, Liveness Selected for Norway’s Public Sector Digital ID
Mobai, in partnership with Commfides Norge, won Norway’s Digdir tender to supply face‑biometrics and liveness detection for the national digital ID platform, MinID. The Digital ID‑kontroll solution will verify identity documents and capture selfie biometrics, moving MinID toward the higher‑assurance...
Prefer REST APIs; Reserve MCP/A2A for Complex Reasoning
Choosing between APIs, MCP, and Agent-to-Agent architectures https://t.co/4TnEq1Dbq6 < @lak_luster says to default to function tools that use REST APIs, and only bring in MCP or A2A when there's more reasoning involved, or dynamic use cases. https://t.co/Am9DfWv1Qy