Today's Enterprise Pulse
ServiceNow pivots to AI‑driven security and governance
At Knowledge 2026, ServiceNow rebranded from a workflow platform to the governance and action layer for enterprise AI agents, identities and connected assets. The company launched Autonomous Security and Risk, integrating Armis asset intelligence with Veza identity governance, and expanded its AI Control Tower with real‑time enforcement, cost tracking and NIST‑aligned risk frameworks.
Also developing:
By the numbers: Informotion acquires inReach Software's product suite
Is the AI Infrastructure Layer Now More Valuable than Software? Boomi CEO Steve Lucas Raises the Stakes with Boomi World...
Boomi CEO Steve Lucas used Boomi World 2026 to argue that AI infrastructure now outweighs traditional software in enterprise value. He introduced the concept of an "active data foundation"—real‑time, contextual data that fuels AI agents across a four‑layer stack: connected, automated, and agentic enterprises. Lucas warned that 90% of firms lack the necessary context layer, making data lakes alone insufficient. Boomi plans to unveil new tools, including the Meta Hub and logic‑gate extensions, to capture implicit organizational knowledge and enable trustworthy AI agents.
Airtel’s Enterprise Arm Launches DPDP Act-Compliant Security Solution
Bharti Airtel’s enterprise division has launched Airtel Secure Workforce, a zero‑trust, fully managed security platform designed to meet India’s Digital Personal Data Protection (DPDP) Act requirements. The solution secures endpoints, devices, networks, applications and data while promising up to a...
Salesforce Marketing Cloud Vulnerabilities Expose Cross-Tenant Subscriber Data Risks
Salesforce Marketing Cloud (SFMC) disclosed a series of vulnerabilities affecting AMPScript, CloudPages, and email‑rendering workflows. The flaws allowed template injection, unauthenticated decryption of query‑string tokens, and exploitation of legacy XOR encryption, potentially exposing subscriber lists and email content across tenants....
France’s OpsMill Raises €11.9 Million to Help Enterprises Prepare Infrastructure Data for AI and Automation
Paris‑based OpsMill announced a $14 million Series A round to accelerate its AI‑ready infrastructure data platform, Infrahub. The funding, led by IRIS with participation from BGV, Serena and Partech, will expand engineering and product teams. OpsMill’s graph‑based, version‑controlled platform transforms fragmented IT...
Automating SAP Batch Genealogy, Material Certificates Through EDI Integration
A global manufacturer automated its material certification and batch genealogy processes by linking SAP ERP, Microsoft SharePoint, and the Seeburger BIS Integration Suite via EDI. The middleware orchestrates document ingestion, metadata extraction, and SAP document linking, creating a single source...
Thomas Peer Solutions Unveils Data Cloud Platform and Executive Leadership Forum for 2026
Australian IT services firm Thomas Peer Solutions announced the Thomas Peer Data Cloud, a unified platform that bundles backup, cyber‑vault, infrastructure, security and observability services from partners such as Dell, NetApp, Veeam, Wasabi, Datadog and CrowdStrike. The cloud delivers 24/7...
Palo Alto Networks Launches Cortex Cloud 2.1 with AI‑driven Visibility and Automated Remediation
Palo Alto Networks announced Cortex Cloud 2.1, a platform upgrade that expands AI‑model visibility, unifies governance across cloud assets and introduces automated remediation. The release targets enterprises wrestling with fragmented cloud security tools and rising AI adoption.
NetSuite's Rigid SaaS Model Limits Growth for Larger Firms
NetSuite struggles to support mid-size to large organizations due to its limited flexibility and complexity. Its multi-tenant SaaS model restricts customization compared to other cloud solutions, making it less appealing for growing businesses. #ERP #BusinessSoftware https://t.co/jG1PRzc0H9
Optivian Makes Ollie AI Sales Co‑Worker Accessible via Any AI Agent Through MCP
Optivian announced that its AI sales co‑worker Ollie is now reachable from any external AI assistant via the Model Context Protocol (MCP). The move lets sales reps and leaders pull deal context and forecasts directly inside Claude, ChatGPT, Cursor, Copilot...
Adobe and OpenAI Link GenStudio to ChatGPT for AI‑Powered Ad Creation
Adobe and OpenAI unveiled an integration that lets enterprise marketers assemble, approve and activate ads directly inside ChatGPT using Adobe GenStudio for Performance Marketing. The workflow promises to cut creative production from days to minutes while preserving brand governance.
Viz.ai Secures ISO/IEC 42001 Certification, Setting Benchmark for Agentic AI in Healthcare
Viz.ai announced it has achieved ISO/IEC 42001 certification, the first international standard for AI Management Systems, positioning the company as a pioneer in responsible agentic AI. The audit covers the full AI lifecycle and reinforces confidence for the 2,000 hospitals...
Farmers' Mutual Group Launches Workday HCM, Unifying HR for 900+ Staff
Farmers' Mutual Group (FMG) has gone live with Workday Human Capital Management, moving its 900‑plus employees onto a single cloud platform for HR, payroll and absence. More than half of staff logged in within 90 minutes and 80% installed the...
UAE Innovation City Deploys Blockchain Digital IDs for Instant Business Verification
Innovation City, the UAE’s AI‑focused free zone, launched a blockchain‑based digital business identity system on May 4. Powered by the OPN chain, the platform promises sub‑second verification of corporate credentials, aligning with a federal push to embed AI in half...
Arctera Shifts to Unlimited SaaS Model for Enterprise Compliance
Arctera announced a transition to a fully SaaS operating model that removes traditional limits on data volume, user count and environments, giving large organizations a unified, cloud‑based compliance service. The change aligns product, engineering and go‑to‑market teams under one structure...
ServiceNow Expands AI Control Tower with Governance Tools
.@ServiceNow Knowledge 2026: AI Control Tower, Action Fabric, Autonomous Workforce and more https://t.co/Y5Tk3LEjiR ServiceNow expanded its AI Control Tower with new integrations, observability and governance tools and features to measure the value of AI agents. #Knowledge2026 https://t.co/FLvCVxEYmZ
Visa Unveils AI‑Powered Dispute Suite to Slash Fraud Losses for Banks and Merchants
Visa introduced a six‑product AI‑driven dispute resolution suite designed to reduce fraud losses and operational costs for banks, merchants and payment service providers. The suite leverages predictive analytics and generative AI, targeting the 106 million disputes Visa processed in 2025, a...
Sierra Secures $950 Million Funding, Valued at $15 Billion to Scale AI‑Driven CX Platform
Sierra, the San Francisco‑based AI startup, announced a $950 million financing round that lifts its post‑money valuation above $15 billion. The round, led by Tiger Global and Alphabet’s GV, is earmarked for expanding its enterprise AI customer‑experience platform and accelerating global adoption.
Why Dirty CRM Data in Dynamics 365 Is Costing You More Than You Think
Dirty data in Microsoft Dynamics 365 CRM is harming decision quality more than storage costs. Duplicate leads, contacts, and accounts create fragmented views, skew AI‑driven lead scores, and break territory assignments. The resulting loss of user trust leads to lower adoption...
Microsoft Dynamics Partner Roundup: Partnership; Decision Support Solutions for CRM; Shipping for D365BC; ERP for Specialty Contractors; Brazil Expansion
Microsoft Dynamics partners announced several product launches and geographic moves this week. Inogic introduced three AI‑driven add‑ons—Predict4Dynamics, SharePoint Knowledge AI Search, and Next Best Action—built on Azure Machine Learning and Azure OpenAI for Dynamics 365 CRM. Insight Works released Warehouse Insight v2.16...
Why Point-in-Time Assessments Fail and What Must Replace Them
Point‑in‑time security assessments such as annual SOC 2 reports are increasingly out of sync with the rapid code deployments, AI integrations, and configuration changes that characterize modern SaaS environments. The article explains that static questionnaires capture a snapshot, not the continuous...
From 18 to 42 Epic Modules: 7 Notes on St. Luke’s EHR
St. Luke’s University Health Network has expanded its Epic electronic health record from 18 to 42 modules over the past decade, adding extensive clinical, financial and analytics capabilities. The health system delivered more than 121,000 Epic training classes to its 41,000...
Behind the Kentucky Derby: How Churchill Downs Is Using SAP to Control Spend
Churchill Downs, the operator of the Kentucky Derby, has leveraged SAP S/4HANA Cloud Public Edition as the core of a broader digital transformation, adding SAP Ariba and SAP Business Network to tighten spend control. The cloud ERP gave the 10,000‑employee...
Channel Partners Redefined: Driving ERP Transformation Beyond Implementation
ERP channel partners are evolving from pure resellers to strategic advisors who guide customers through evaluation, implementation, extension, and long‑term optimization. Holly Oberbroeckling of Epicor highlights that partners must now deliver industry‑specific expertise, integration skills, and post‑go‑live support tied to...
Connect Your Agent Gateway to Existing Security Providers
Is your agent gateway connected to your existing security providers? Should be! We're making a big ecosystem bet on the Agent Gateway, which is part of the @googlecloud Gemini Enterprise Agent Platform. https://t.co/8ZDnmwuzmR https://t.co/OlAxPDfC88
PwC Teams with OpenAI to Launch First AI‑native Finance Function at Enterprise Scale
PwC announced an expanded collaboration with OpenAI to create the first AI‑native finance function at enterprise scale. The joint effort will embed agentic AI agents across planning, forecasting, procurement and other core finance workflows, shifting finance staff from task execution...
UiPath Launches Agentic AI for Government Automation Suite
UiPath has rolled out agentic AI capabilities within its Automation Suite, enabling government agencies to run large language models on‑premise or in trusted clouds. The update targets strict data‑sovereignty and compliance rules while promising higher productivity for regulated workloads.
Lloyds Banking Group Launches Four-Year AI Partnership to Transform Quality Engineering
Lloyds Banking Group announced a four-year research partnership with the University of Glasgow to embed agentic AI into its quality engineering workflows, marking the first large‑scale AI deployment in a regulated bank’s testing function. The program aims to validate AI...
Smartness Secures €47 Million ($51M) Series B to Expand AI Hospitality Automation
Smartness, the Trentino‑based AI platform for lodging operators, raised €47 million ($51 million) in a Series B round led by United Ventures and CDP Venture Capital. The funding will fuel product expansion, engineering hires, and global market penetration, underscoring rapid investor confidence...
Blitzy Raises $200M at $1.4B Valuation to Build Autonomous Coding Platform
Cambridge‑based Blitzy announced a $200 million Series C financing that lifts its valuation to $1.4 billion. The round, led by Northzone and joined by PSG, Battery Ventures and Jump Capital, backs the company’s push to automate months of software development for Global 2000 firms.
Syspro Launches Marketplace to Extend ERP Value for Manufacturers and Distributors
Syspro announced the live launch of its Syspro Marketplace, a curated portal of partner solutions that plug directly into the ERP platform. The marketplace aims to simplify the addition of analytics, AI, CAD, CRM and other capabilities for mid‑size manufacturers...
AuditBoard (Now Optro), a SaaS Risk-and-Compliance Platform
AuditBoard, founded by Daniel Kim and Jay Lee, evolved from a Sarbanes‑Oxley tool into a comprehensive SaaS risk‑and‑compliance platform. Battery Ventures led its 2018 Series B, rebranded the company, and installed CEO Scott Arnold, driving ARR to $200 million by early 2024. The...
The Connected Platformfor Global Tax Compliance
Vertex Inc. is positioning its connected platform as a one‑stop solution for the wave of global tax compliance changes slated for April 2026. The company released a series of resources covering urgent e‑invoicing mandates, a Brazil tax reform that takes effect...
Claris CEO Ryan McCann on FileMaker in the Age of Agentic Coding
Claris CEO Ryan McCann announced that FileMaker will be positioned as a first‑class target for agentic AI coding tools, enabling developers to describe desired functionality and have production‑grade apps deployed directly into the platform. The company is investing in AI‑driven web‑native...
ServiceNow Knowledge 2026 - Standard Chartered, Hitachi Energy and State of Hawaii on Why Governing AI Agents Matters More than...
ServiceNow’s Knowledge 2026 conference unveiled an expanded AI Control Tower and announced that its Autonomous Workforce will now span every major enterprise function. A customer panel featuring Standard Chartered, Hitachi Energy and the State of Hawaii underscored that governance, not just agentic capability,...
Vertex and Brinta: Advancing AI-Driven E‑Invoicing Across Latin America
Vertex announced the acquisition of Brinta, an AI‑native e‑invoicing provider focused on Latin America. The deal expands Vertex’s real‑time compliance capabilities, adding AI‑driven onboarding, data extraction and product classification. Brinta’s technology, built for the region’s complex tax environment, enables multinational...
HPE Bolsters Autonomous Network Operations for Mist, Aruba Central
Hewlett Packard Enterprise (HPE) has integrated autonomous networking capabilities into its Mist AI platform and Aruba Central management suite, enabling real‑time detection, diagnosis, and remediation of network issues without human input. The enhancements include dynamic frequency selection, client roaming insights,...
Dyna Software Adds AI Agents to Customize ServiceNow Applications
Dyna Software unveiled Platform Copilot, a suite of AI agents that automatically configure ServiceNow SaaS applications from natural‑language or image inputs. Integrated with ServiceNow’s development tools and large‑language models from OpenAI and Anthropic, the agents generate configurations, preview changes, and...
Netskope Launches AI Agents for SOC and NOC Automation
Netskope unveiled AgentSkope, an AI‑driven framework embedded in its Netskope One SASE platform, to automate security and network operations. The solution targets the chronic alert fatigue in SOCs and NOCs, where 40% of alerts go uninvestigated, by deploying six specialized...
Google Cloud IAM Gets Major New Features and Guardrails
All of a sudden, identity management is a vibrant and exciting space. We made a ton of @googlecloud IAM improvements lately across agent identities, gateways, guardrails, and more. Check out this recap: https://t.co/ShLXPI78Md https://t.co/C1IBJ1ylrN
AvidXchange Expands Embedded Payments Strategy with Ministry Brands Integration
AvidXchange has launched embedded payments within Ministry Brands’ accounting platform, which serves more than 90,000 churches and nonprofit organizations. The integration embeds the full accounts‑payable lifecycle—invoice capture, approval, and payment—directly into the existing software, eliminating the need for separate tools....
Why Most Tools Fall Short for Large-Scale Information Governance and What Actually Works
Enterprise information governance projects struggle with multi‑terabyte, distributed data because most tools rely on Elasticsearch, a Java‑based, centralized index that demands massive memory, data duplication, and lengthy ingest times. The architecture forces a full copy of sensitive files, creating compliance...
71% AI Access, Only 16% Governance in Enterprises
The interesting part isn’t that AI identities exist in enterprise systems, but how little control orgs have over them. 71% say AI tools access core systems like Salesforce/SAP, yet only 16% govern access. Visibility lags reality. https://t.co/o4a4KghbfQ
Zylo Launches AI‑Driven Zylo Clarity and Model Context Protocol to Automate SaaS Spend Management
Zylo announced two new AI products—Zylo Clarity AI and the Model Context Protocol (MCP) Server—designed to turn its SaaS‑spend visibility platform into a conversational, action‑oriented system. The tools let users ask plain‑language questions and trigger real‑time actions across existing workflow...
Assort Health Deploys Activate AI Voice Agent Across 1,000+ Provider Groups
Assort Health announced the launch of Activate, an AI‑powered outbound engine now used by more than 1,000 health systems, FQHCs and specialty groups. The platform promises to increase booked appointments, speed payment collection and reduce missed care touchpoints without adding...
BlueVoyant Appoints John Hernandez as CEO to Steer AI‑led Security Expansion
BlueVoyant announced John Hernandez as its new chief executive officer, with co‑founder James Rosenthal moving to chair of the board. Hernandez, a veteran of Quest Software, IBM and Cisco, will drive the company’s AI‑led platform and a unified security offering...
Snowflake Launches Observe CLI to Boost AI‑Powered Observability in Data Cloud
Snowflake introduced a command‑line interface (CLI) for its Observe platform, extending AI‑powered observability across the Data Cloud. The move follows Snowflake’s acquisition of Observe three months ago and targets enterprises ingesting hundreds of terabytes of telemetry daily, promising faster, cheaper...
Developers Will Use Whatever AI Coding Tool They Want. ServiceNow Is Building for that Reality.
ServiceNow announced at Knowledge 2026 new AI governance features, free access to its low‑code App Engine Management Center, and integrations that let developers use any AI coding tool—Claude, Cursor, GitHub Copilot, and others—with its Build Agent. The Build Agent, powered...
How to Calculate the Total Cost of Ownership of ERP Software
Calculating the total cost of ownership (TCO) of ERP software requires looking beyond the headline license or subscription fee. Decision‑makers must add implementation, hardware, support, training, data migration and hidden soft costs such as staff time and opportunity loss. A...
EY and Rillet Partner to Embed Risk and Controls Into AI-Native Finance Transformation
EY US has announced an alliance with AI‑native ERP provider Rillet to fuse finance transformation, automation, and risk management into a single operating model. The partnership leverages EY’s consulting and control expertise alongside Rillet’s general‑ledger‑first platform, embedding controls directly into...
MSPs Get AI Workforce to Scale Managed Security
WatchGuard unveiled Rai, an agentic AI digital workforce for managed service providers that automates detection, investigation and response tasks. Positioned as a shift from assistive to autonomous AI, Rai operates continuously, taking pre‑authorized actions and logging them via the WatchGuard...