Today's Enterprise Pulse
ServiceNow pivots to AI‑driven security and governance
At Knowledge 2026, ServiceNow rebranded from a workflow platform to the governance and action layer for enterprise AI agents, identities and connected assets. The company launched Autonomous Security and Risk, integrating Armis asset intelligence with Veza identity governance, and expanded its AI Control Tower with real‑time enforcement, cost tracking and NIST‑aligned risk frameworks.
Also developing:
By the numbers: Informotion acquires inReach Software's product suite
KNEX Technology Launches AI Agent Pack for PeopleSoft to Automate HR Tasks
KNEX Technology introduced its AI Agent Pack for PeopleSoft, embedding three domain‑specific AI agents that automate payslip queries, benefits navigation and time‑off planning. The launch aims to cut administrative load and improve employee experience without requiring system overhauls.
Databricks Invests AUD $420 Million to Expand Data‑lake and AI Services Across ANZ
Databricks announced a AUD 420 million (about US$280 million) three‑year investment in Australia and New Zealand, adding a 22,000‑sq‑ft Sydney headquarters and scaling its Lakebase, Genie and Agent Bricks products. The plan also includes training 100,000 learners, reflecting more than 85% YoY regional growth.
SaaS ERP Market Set to Hit $281.6 B by 2034 as AI and Cloud Drive Growth
The global SaaS‑based ERP market is projected to reach $281.58 billion by 2034, expanding at a 13% CAGR as AI‑enabled, cloud‑native platforms become the norm. The surge is driven by enterprise demand for built‑in automation, the dominance of SMEs, and rapid...
Temenos Adds Digital Banking and Payments to AWS SaaS Suite, Widening Cloud Banking Options
Temenos announced the extension of its software‑as‑a‑service portfolio on Amazon Web Services to cover Digital Banking and Payments, joining its existing core‑banking SaaS. The move lets financial institutions worldwide deploy a complete, composable banking stack on the cloud, promising faster...
Accelerate Innovation and Govern Integrity with Red Hat Satellite 6.19
Red Hat unveiled Satellite 6.19, its final RPM‑based release, adding AI‑assisted management, image‑mode support, and hardened vulnerability controls for air‑gapped sites. The update introduces a Model Context Protocol (MCP) server for natural‑language queries, granular RBAC, and SSH‑certificate remote execution. It also...
Megaport Launches Built-In DDoS Protection Enabling On-Demand Network Resilience
Megaport Limited announced Megaport DDoS Protection, a built‑in security layer that filters malicious traffic directly within its global network fabric. The service eliminates the need for external scrubbing centers, reducing latency and simplifying routing for enterprise cloud environments. Customers can...
Extreme Moves Toward Autonomous Networking with Advanced AI Agent, Management Tools
Extreme Networks announced its second‑generation AI agent, Extreme Agent ONE, at Extreme Connect 2026, promising proactive, autonomous detection and remediation of network issues. The company also rolled out a major update to its Platform ONE management suite, adding third‑party device...
AWS Unveils New AI‑Agent Stack with Quick Desktop, Connect Verticals and Bedrock Managed Agents
Amazon Web Services announced a multi‑layer AI‑agent stack, previewing Amazon Quick Desktop, adding three new Connect vertical solutions, and launching Amazon Bedrock Managed Agents built on OpenAI models. The rollout aims to give enterprises a cross‑platform AI assistant while deepening...
UST Acquires SAP Silver Partner Taciti to Boost Digital Transformation Services
UST announced the acquisition of Taciti Consulting, a boutique SAP Silver Partner with more than 240 employees, to deepen its SAP S/4HANA and Business Technology Platform expertise. The deal expands UST’s reach in high‑complexity sectors such as semiconductors, manufacturing and...
Origin Partners Launches AI‑Powered Benefits Intelligence on ServiceNow Employee Center
Origin Partners has integrated its AI‑driven Cuido benefits engine into ServiceNow’s Employee Center, delivering real‑time answers to employee benefits queries. The move, unveiled ahead of ServiceNow Knowledge 2026, targets a market where manual benefits administration can cost $96 per employee...
IBM Study Shows 76% of CEOs Add Chief AI Officer, Redefining the C‑suite
IBM's new global study reveals that 76% of surveyed CEOs have created a Chief AI Officer role, a jump from 26% in 2025. The finding underscores a broader restructuring of C‑suite responsibilities as AI becomes central to strategy, governance, and...
Google Unveils Gemini Enterprise Agent Platform and Adds Event‑Driven Webhooks
Google announced the Gemini Enterprise Agent Platform at Cloud Next ’26, coupling it with a $750 million innovation fund for partners. At the same event the company rolled out event‑driven webhooks for the Gemini API, eliminating costly polling in long‑running AI...
IBM Makes Digital Sovereignty Operational with General Availability of IBM Sovereign Core
IBM announced the general availability of IBM Sovereign Core, a software platform that lets enterprises and governments build AI‑ready sovereign environments and verify control. The solution embeds a customer‑operated control plane, in‑boundary identity and encryption, continuous compliance monitoring, and governed...
Dr. Keith Hardiman Named Deputy CIO for U.S. Air Force and Space Force
The Department of the Air Force confirmed Dr. Keith Hardiman as the permanent Deputy Chief Information Officer for both the U.S. Air Force and U.S. Space Force. Hardiman, who has acted in the role since July 2025, will steer enterprise...
Deepwatch Names Brian Dhatt CEO to Accelerate Autonomous SOC Platform
Deepwatch announced Brian Dhatt as its new chief executive officer, succeeding John DiLullo, while promoting Anand Ramanathan to president. The leadership change is aimed at scaling the company’s autonomous security operations center (SOC) platform and deepening its AI‑driven market position.
Netomi Raises $110 Million Series C to Accelerate AI‑driven CX Platform
San Francisco‑based Netomi announced a $110 million Series C round led by Accenture Ventures. The capital will fund the scaling of its agentic AI customer‑experience platform and deepen strategic alliances, underscoring rising demand for AI‑enabled CX solutions in regulated, high‑volume markets.
Salesforce Connected App to ECA: What the May 11, 2026 Deadline Actually Requires (and What It Doesn’t)
Salesforce has set a hard May 11 2026 deadline for all ISV‑owned Connected Apps and External Client Apps to adopt four OAuth security controls—PKCE, Refresh Token Rotation, a 30‑day idle timeout, and a static IP allowlist. Compliance can be achieved with a...
CISA Boasts AI Automation Improvements to Threat Analysis, Mission Support
The Cybersecurity and Infrastructure Security Agency (CISA) reports its security operations unit has achieved the largest productivity gains from AI‑driven automation, enabling analysts to triage threats faster and focus on high‑value alerts. The technology also streamlines real‑time customer support in...
How Bissell Homecare Is Cleaning up Supply Chain Planning
Bissell Homecare teamed with o9 Solutions to replace Excel‑based processes with a cloud‑native supply‑chain platform, deploying demand planning, supply‑chain planning, supplier collaboration and inventory‑optimization modules. Three years into the rollout, the company cut scenario‑analysis time from two‑to‑three weeks down to...
LinkSquares Unveils First All‑Agentic CLM Platform, Automating Drafting, Redlining and Execution
LinkSquares announced the launch of an all‑agentic contract lifecycle management platform that automates drafting, redlining and workflow execution. Built on its LinkAI engine, the solution claims to cut hours‑long tasks to minutes, marking a shift from AI‑assisted to AI‑driven contract...
Medline Launches Mpower Digital Control Tower, Promising 50% Workflow Boost for Hospitals
Medline announced the launch of Mpower™, an AI‑driven digital control tower that gives health systems real‑time supply‑chain visibility. Early adopters report more than a 50% efficiency gain in order substitution workflows and a 1‑2% rise in unadjusted fill‑rates, positioning the...
Opsera and Cursor Team Up to Embed Autonomous AI Agents in DevOps Pipelines
Opsera, the Agentic DevOps platform, announced a partnership with Cursor, the multi‑model AI coding environment, to embed its autonomous DevSecOps agents directly into Cursor’s IDE. The integration promises to combine high‑velocity AI code generation with built‑in security, compliance and architectural...
ServiceNow Appoints Former Philips Exec Srikanth Akkiraju as Chief Transformation Officer
ServiceNow announced the hiring of Srikanth Akkiraju, a former Philips senior leader, as Chief Transformation Officer. The role will focus on guiding Fortune 500 customers through AI‑led operating‑model redesigns and large‑scale automation initiatives, underscoring ServiceNow’s push into deeper enterprise transformation...
AI Agents Emerge as Enterprise Workforce Layer
AI agents are becoming a new enterprise workforce layer. @IrenaCronin and I write this newsletter every week. AI agents are becoming a new enterprise workforce layer because they can move beyond simple chatbot tasks and operate inside real business workflows. They can...
Cross‑functional Teams and On‑site ERP Support Restore Production
After a botched rollout, they deployed cross-functional teams and interim workarounds to stabilize systems and restore production throughput. Increased on-site ERP support and prioritized scheduling to overcome bottlenecks. #ERP #Recovery #Tech https://t.co/jlxUXLs005
Oracle Will Patch More Often to Counter AI Cybersecurity Threat
Oracle announced it will move from quarterly to monthly security patch cycles for its ERP, database and other software, beginning May 28, 2026. The first Critical Security Patch Update (CSPU) will be released on the fourth Thursday of May, with subsequent patches...
ERP Evolves Into AI-First Autonomous Work Driver
ERP is shifting from a passive system of record to an active, autonomous work driver. The future of ERP lies in becoming an AI-first system, driving innovation and workflows, rather than just a glorified database for AI agents. #ERP #AI...
SAP SuccessFactors Streamlines I‑9 and E‑Verify Compliance
1H 2026 #SAP #SuccessFactors #Onboarding: Enhanced I-9 and E-Verify Compliance Process https://t.co/82AT49euQt >lots of great enhancements for the I-9 and E-Verify processes. #EnSw #HRTech #HR #HCM
IFS Connect - How Poka Connects the Shopfloor Workforce, Improves Quality and Saves Time at Trivium Packaging
Trivium Packaging has rolled out the Poka shop‑floor communication platform to 45 manufacturing sites across its 57 global locations, saving thousands of labor hours each year. The digital solution replaces paper forms, PowerPoint work instructions and Excel checklists with real‑time,...
New SAP SuccessFactors H1 2026 Admin Innovations Unveiled
Introducing Powerful Innovations for System Administrators in Our H1 2026 Release https://t.co/qetIqnpot5 by @na_732EY2783D23 >a couple of great new features in the new #SAP #SuccessFactors release
SuccessFactors
1H 2026 Release: Streamlining Data after Employment Terminations in #SuccessFactors Employee Central https://t.co/ziJejLz3eW >a good feature for cleaning up data. #SAP
OpenGov Expands AI-Native Platform to Unify ERP, HCM, and Public Sector Operations
OpenGov announced a major upgrade to its Public Service Platform, merging its ERP system with human capital management (HCM) on a single data foundation. The AI‑native suite now includes OG Assist, an embedded assistant that guides users through tasks, data...
New Features Unveiled in SAP SuccessFactors 2026 Release
First Half 2026 Release: What’s New for #SAP #SuccessFactors Performance & Goals https://t.co/cOzqLILfzV #EnSw #HRTech #HR #HCM
Modernization Is Not Migration
Modernization now means re‑architecting the release and observability processes, not just moving workloads to the cloud. A financial firm replaced a single‑threaded Jenkins‑driven DataStage migration with three parallel migration servers, shrinking weekly release windows from two hours to 45 minutes....
Uber Solved AI Scaling with Centralized Gateways and Registry
What problems did Uber face when scaling AI? There wasn't a shared way of building, security was inconsistent, opaque visibility into call patterns, and discovery was unmanaged. They added centralized MCP gateways and a registry. More ... https://t.co/pVTbFSPRR9
Kuka Launches Automation Management Platform
Kuka Group introduced its Automation Management Platform (AMP) at Nvidia’s GTC conference, positioning it as the core of the company’s AI‑first robotics strategy. The platform creates a unified layer between AI agents and physical hardware, translating high‑level intent into safe,...
Release Center Showcases Cloud Solution Value
What’s New, Now Relevant: Introducing Release Center https://t.co/KI11BTNN5G >this is the value of a cloud solution. #SAP #SuccessFactors
AI Agents Adoption Forces Managers to Overhaul Workflows, Microsoft Leads the Charge
A ZDNet report shows just 19% of organizations have deployed AI agents, sparking a management rethink on workflow design, governance, and cost. Microsoft’s AI leadership and new partnership deals underscore the shift, while CFOs voice concerns over control, value, and...
PwC and OpenAI Launch First AI‑Native Finance Function for Enterprise Teams
PwC and OpenAI announced a joint effort to build an AI‑native finance function at enterprise scale, using agentic AI agents to handle planning, forecasting, procurement and more. The partnership aims to shift finance teams from manual execution to supervising AI,...
Instructure Breach Exposes Data of 275 Million Users, Raises DevSecOps Alarm
Instructure confirmed a cyberattack that exposed personal data of roughly 275 million teachers, students and staff across 9,000 schools. The breach, claimed by the ShinyHunters group, highlighted gaps in the ed‑tech platform’s DevSecOps processes and sparked industry‑wide calls for stronger security...
Autodesk Hires Mike Kelly as CIO to Spearhead Internal AI Rollout
Autodesk announced the appointment of Mike Kelly, a former Andreessen Horowitz operating partner, as chief information officer. Kelly will drive the company's internal AI adoption, overhaul its enterprise infrastructure and tighten cybersecurity as Autodesk pushes generative design and machine‑learning features...
Broadcom Bets Big on VMware Cloud Foundation 9.1
Broadcom unveiled VMware Cloud Foundation 9.1, branding it as an AI‑ and Kubernetes‑native private cloud that supports AMD, Intel and Nvidia hardware. The release targets three pillars: mitigating hardware supply constraints, accelerating AI‑enabled application delivery, and enforcing zero‑trust security. New...
Tailor ERP to Department Needs for Strategic Alignment
Understanding business requirements is key to configuring ERP software. Each department has unique needs that shape the implementation to best align with the organization's goals. #ERP #BusinessNeeds https://t.co/NhJlcEQyXk
Google Cloud Next ’26: Rubrik Announces Cyber Resilience for Google Cloud SQL
Rubrik announced a new cyber‑resilience add‑on for Google Cloud SQL, extending its Security Cloud platform to protect managed PostgreSQL databases. The integration delivers immutable, automated backups that operate alongside existing disaster‑recovery workflows without architectural changes. Customers can apply global policies,...
Post Office Acknowledges ECCO+ User’s Calls for Help Three Decades Ago
The UK Post Office has admitted it ignored subpostmaster Janette Armour’s 1990s pleas for help with accounting shortfalls caused by its ECCO+ software. Armour, who ran a Crown branch in East Kilbride, says the system forced her and her husband to...
Peter Russo Explains Source‑to‑Pay Workflows on ServiceNow
MyPOV: here with Peter Russo talking workflows in source to pay of course. @ServiceNow #Know26 https://t.co/EdRDIqQyfd
How Modern Accounting Teams Are Using AI Native ERPs
Campfire, an AI‑native ERP startup, showcased its AI agents in a live webinar hosted by founder John Glasgow. The session demonstrated how autonomous agents can handle flux analysis, accruals, and month‑end close tasks that traditionally rely on spreadsheets and manual...
OpenAI's Symphony Boosts Developer Output Sixfold by Automating AI Agent Attention
OpenAI launched Symphony, a workflow engine that gives each development ticket its own Codex agent, sparking a sixfold jump in merged pull requests within three weeks. The system uses Linear as a state machine to let agents self‑assign, reducing the...
FinScan Expands AML Screening to Digital Wallets
FinScan has upgraded its Payments solution to screen stablecoin transactions and digital‑wallet addresses against global sanctions lists. The enhancement lets banks and fintechs run AML checks on both traditional rails and emerging digital assets through a single API. FinScan’s platform...
Cognizant Lands ServiceNow AI Platform Deal with JG Summit to Streamline IT Across Conglomerate
Cognizant has been chosen by JG Summit Holdings to implement ServiceNow's AI Platform and provide managed services, creating a unified IT service management framework for the conglomerate's diverse businesses. The engagement targets standardized processes, AI‑ready automation and cost‑predictable support, underscoring...