Today's Enterprise Pulse
ServiceNow pivots to AI‑driven security and governance
At Knowledge 2026, ServiceNow rebranded from a workflow platform to the governance and action layer for enterprise AI agents, identities and connected assets. It launched Autonomous Security and Risk, merging Armis asset intelligence with Veza identity governance, and expanded its AI Control Tower with real‑time enforcement, cost tracking and NIST‑aligned risk frameworks.
Also developing:
By the numbers: Fortress expands IP portfolio with acquisition of IPValue
Cognizant Lands ServiceNow AI Platform Deal with JG Summit to Streamline IT Across Conglomerate
Cognizant has been chosen by JG Summit Holdings to implement ServiceNow's AI Platform and provide managed services, creating a unified IT service management framework for the conglomerate's diverse businesses. The engagement targets standardized processes, AI‑ready automation and cost‑predictable support, underscoring a growing CIO focus on AI‑driven ServiceNow adoption.
ZDNET Flags AI Agent Sprawl, Calls for Agent Management Platforms as New HR‑Tech
ZDNET’s latest analysis warns that the global AI agent population, now at 28.6 million, could exceed 2.2 billion by 2030, creating a governance nightmare for enterprises. The outlet urges firms to treat agent management platforms as a core HR‑technology, likening them to...
Temenos Widens Cloud Banking Offering with AWS Expansion and FAB Saudi Arabia Project
Temenos announced an expanded SaaS suite on Amazon Web Services that now includes digital banking and payments alongside its core banking platform. The new model lets banks adopt individual components or a full‑stack solution, offering flexibility for varied modernization strategies....
Microsoft, Google Push AI Agent Governance Into Enterprise IT Mainstream
Microsoft and Google have launched enterprise‑focused AI governance tools—Microsoft’s Agent 365, now generally available, and Google’s AI Control Center for Workspace. Both solutions let IT and security teams discover, monitor, and secure AI agents that operate across SaaS, cloud, and...
The Suite Vs. Breed Debate Has Taken A New Twist. Here’s What Replaced It.
The long‑standing "suite vs. best‑of‑breed" debate in enterprise software is being eclipsed by composable architecture, a strategy that stitches together modular, API‑first services instead of relying on monolithic suites. Vendors such as Ardoq promote visual catalogs that map dependencies, making...
Visualize the Future of Your Enterprise Technology
LeanIX has launched an advanced target‑architecture planning module within its SAP LeanIX platform, letting enterprises model and visualize their future technology landscape across the entire organization. The new capability pulls from existing CMDB data, supports scenario analysis, migration‑path mapping and...
Sage Agentic ERP Shifting From Passive Recording to Active Prevention
Sage unveiled an "agentic" ERP vision at Sage Future 2026, moving the platform from passive data recording to proactive, autonomous problem prevention. The company framed the evolution as a four‑stage AI capability arc, with stage‑four agents that can act within...
Moving Beyond the Spreadsheet with the ApprovalMax Approach to Year-End Governance
UK finance teams are shifting from spreadsheet‑centric year‑end audits to ApprovalMax’s automated approval workflow, which captures decision data at the point of origin. Dan Schonfeld, CFO/COO of ApprovalMax, argues that permanent audit‑ready states reduce reconstruction costs and compliance risk. Early...
Sektor Secures Semperis Distie Deal for A/NZ
Sektor has signed a distribution agreement with identity‑security specialist Semperis to bring its cyber‑resilience and crisis‑response solutions to Australia and New Zealand. The partnership lets Sektor sell Semperis’ tools for protecting Active Directory, identity providers and other critical identity systems through...
AWS Moves Further Into Enterprise Applications with Quick, Connect Talent, Connect Decisions and Connect Health
AWS’s recent "What’s next with AWS" event unveiled a suite of AI‑driven enterprise tools, beginning with Amazon Quick, a copilot‑style platform that self‑optimizes models while enforcing corporate guardrails. The Connect family was rebranded and expanded to include Connect Decisions for...
SAP to Acquire Data Lakehouse Vendor Dremio
SAP announced it will acquire data‑lakehouse vendor Dremio for an undisclosed price, aiming to embed an Apache Iceberg‑native lakehouse into its Business Data Cloud. Dremio’s technology lets enterprise data stay in‑place, providing federated access and AI‑ready semantics without costly data...
CEO of Yanolja on AI Agents Running Hotels
In this episode, Ajaz Sodowala, CEO of Yanolja Cloud Solution, explains how his company powers over 33,000 hotels in 170+ countries with a unified, cloud‑based platform that combines PMS, booking engine, channel management, dynamic pricing and more. He traces Yanolja’s...
Google Cloud and Accenture Deploy AI Lead‑Enrichment Engine Cutting Processing Time by 90%
Google Cloud, together with Accenture, has built an agentic AI lead‑enrichment engine that turns weeks‑long batch processing into a matter of hours. The system validates, enriches and routes 25,000 inbound records in real time, promising up to an 80% reduction...
Last Week in AI for Business (Ish)
Over the past week the AI agent ecosystem moved from concept to production. Salesforce launched Headless 360, turning every CRM function into an agent‑callable API, while Anthropic unveiled Claude Opus 4.7 for long‑running, reasoning‑heavy workflows. OpenAI added sandboxing to its Agents SDK, Adobe...
Guangxi Steel Plant Cuts Coal Use by 60,000 Tonnes Using AI Model
Guangxi Iron & Steel, a Liuzhou Steel Group subsidiary, has fully embedded the Xuantie AI model across its blast‑furnace complex, delivering an 8.5% rise in production efficiency, saving roughly 60,000 tonnes of standard coal and cutting 262,000 tonnes of CO₂...
Singapore Boffins Get Diverse SIEMs Singing in Harmony with Agentic Rule Translation
Researchers from the National University of Singapore and Fudan University unveiled ARuleCon, an agentic retrieval‑augmented generation framework that translates security rules across five major SIEM platforms. The system pulls vendor documentation to resolve schema mismatches and runs Python‑based consistency checks...
Singapore Boffins Get Diverse SIEMs Singing in Harmony with Agentic Rule Translation
Researchers from the National University of Singapore and Fudan University unveiled ARuleCon, a technique that automatically translates security detection rules across major SIEM platforms. By leveraging an agentic Retrieval‑Augmented Generation pipeline and a Python‑based consistency checker, the system maps vendor‑specific...
Citi Launches Arc AI Agent Platform to Automate Financial Services
Citi has unveiled Arc, a proprietary AI‑agent platform that lets developers build autonomous agents for multi‑step workflows across the bank. The system builds on a two‑year AI foundation and will initially be limited to internal developers before scaling to broader...
Accounting Firms Pour Millions Into AI to Transform Services
Leading accounting firms are allocating millions of dollars to artificial‑intelligence platforms, aiming to shift from compliance work to higher‑margin advisory services. The race pits large firms that buy ready‑made solutions against midsize players that are building proprietary tools, creating a...
FIS Global Rolls Out AI‑Powered Cloud Platform for 68 Million 401(k) Participants
FIS Global Retirement announced a July launch of an AI‑driven cloud record‑keeping platform that merges its Omni and Relius systems. The new solution will serve 68 million 401(k) participants across 650 clients, promising faster integration of third‑party apps and a modernized...
Anthropic Secures $1.5B Backing for New Enterprise AI Venture Targeting Sales Teams
Anthropic announced a new venture to sell its Claude generative‑AI model to enterprise customers, backed by Goldman Sachs, Blackstone, Hellman & Friedman and a slate of alternative asset managers. A Wall Street Journal report estimates the partners will commit about...
DMALL Rolls Out AI-Driven Platform to 87 Cold Storage Stores in Southeast Asia
DMALL Inc. completed the integration of 87 Cold Storage Singapore supermarkets, hypermarkets and express stores into its unified AI-driven retail operating system within seven months. The rollout, the latest in DMALL’s Southeast Asian push, promises tighter supply‑chain visibility and faster...
AI Adoption Linked to Mass Layoffs and Longer Work Hours, New Data Shows
Atlassian, Block and Snap cited AI as a factor in recent mass layoffs, while Sharebite data reveals a surge in after‑hours corporate food orders, suggesting AI is extending, not shrinking, workdays. The findings revive the Pentagon Pizza theory and raise...
The Dark Factory Pattern for Infrastructure: Running Pulumi Lights-Out
The article adapts the "dark factory" concept—fully autonomous code generation and deployment—to infrastructure as code, focusing on Pulumi. It outlines a five‑level autonomy ladder, emphasizing that level 5 (dark factory) requires a strict separation between code generators and validators. Pulumi’s Automation...
How to Modernize Accounts Payable without Replacing Dynamics GP
Microsoft Dynamics GP will receive core support until Dec. 31, 2029 and security updates through April 2031, yet experts say its value can be stretched another decade by layering cloud‑based accounts‑payable automation. In a recent webcast, Endeavor4 and Yooz outlined a “modernize‑around‑it” strategy...
Stop the PCI DSS 4.0 Audit Toil: A Guide to Inherited Controls
PCI DSS 4.0, now mandatory for all payment‑data handlers, moves audits from point‑in‑time checks to continuous, automated evidence. Fintechs that build on raw cloud primitives spend months gathering OS‑hardening, patch‑management and network‑segmentation documentation, a burden known as audit toil. Upsun’s platform...
Ghost Duplicates
Salesforce’s duplicate management relies on matching and duplicate rules plus the Potentially Duplicates Lightning component, which only flags duplicates at creation or update. Administrators can add a report type using the Duplicate Record Items related list, but the report does...
BASS Wins BW LNG Contract for BASSnet Neo Cloud-Native Solution
BASS Software has secured a contract with BW LNG to deploy its BASSnet Neo cloud‑native maritime ERP across the operator’s LNG carriers and FSRUs. After a global review of up to 30 solutions, BW LNG selected BASSnet Neo for its maintenance, inventory, procurement and...
Enterprise AI Push Forces Mainframe Modernization via Open Mainframe Project
Enterprise leaders are accelerating mainframe modernization to meet AI workloads, turning to the Open Mainframe Project and its Zowe framework. The move aims to break cultural inertia and make legacy data instantly accessible for AI‑driven business value.
SAP Buys Dremio, Prior Labs for AI Data Push
SAP announced two strategic acquisitions to strengthen its enterprise‑AI data infrastructure. It will buy Dremio, a data‑lakehouse platform, to augment the SAP Business Data Cloud and HANA Cloud with real‑time, non‑SAP data processing. SAP also secured Prior Labs, a startup...
Microsoft Defender Quarantines DigiCert Root Certificates in Faulty Update
A security update to Microsoft Defender released around April 30, 2026 incorrectly identified two DigiCert root certificates as the Trojan:Win32/Cerdigent.A!dha threat. The false positive caused automatic quarantine of the certificates, risking SSL/TLS validation and code‑signing across global enterprises. Microsoft rolled out a...
Backbase Topped Forrester Wave as Leader in Digital Banking Platforms
Backbase was named a Leader and a “Customer Favorite” in Forrester’s Q2 2026 Digital Banking Engagement Platforms Wave, a study that evaluated 11 vendors. The Amsterdam‑based firm’s AI‑native Banking OS is now deployed by more than 120 financial institutions, underscoring its...
Loop Unveils AI‑Native Logistics Data Platform to Cut Freight Costs
Loop announced the launch of its AI‑native Logistics Data Platform, a SaaS solution that consolidates fragmented logistics data and powers autonomous decision‑making. Early customers report full audit coverage, millions saved on freight, and a 9‑fold return on investment within nine...
Introducing HCP Terraform Powered by Infragraph - Now in Public Preview
HashiCorp announced that HCP Terraform powered by Infragraph is now in public preview for qualified U.S. customers. The Infragraph layer adds an event‑driven knowledge graph that continuously synchronizes infrastructure data from AWS, Azure, GCP and on‑prem environments, delivering a single...
Nerdio Expands Microsoft Cloud Tools for MSPs
Nerdio unveiled Nerdio Manager for MSP 7.0, introducing an assessment wizard, PSA integrations, compliance baselines, and a unified reporting engine for Microsoft 365, Azure Virtual Desktop, and Azure. The company reported its MSP user base more than doubled in 2025 and Microsoft 365...
Sycamore
Sycamore is developing a trusted agent operating system that enables enterprises to deploy AI agents securely across existing infrastructure. The platform embeds identity verification, governance controls, and observability tools to meet production‑grade requirements. Founded by Sri Viswanath, a veteran of...
Automation Won’t Save You If Nobody Uses It Correctly
Automation initiatives often falter because users revert to manual habits, not because the technology fails. At Ford, a Jira pipeline achieved 95% accuracy but saw data quality drop until biweekly enablement sessions and easier field configurations were introduced, boosting team...
SAP Expands Data Platform with Dremio, Prior Labs Acquisitions
.@SAP acquires @Dremio, @PriorLabs as it builds out its data platform plan https://t.co/78ISBnRjAP SAP said it will acquire Dremio, an open data lakehouse player, in a move that aims to use SAP Business Data Cloud combine SAP data with non-SAP...
TCS and Taskize Partner to Streamline Financial Ops
Taskize, the Euroclear‑owned investment operations platform, has partnered with Tata Consultancy Services (TCS) to embed its exception‑management capabilities directly into the TCS BaNCS core banking suite. The integration enables banks to raise, resolve and track trade‑lifecycle exceptions—such as corporate actions...
Leidos, Idemia PS Advance Checkpoint Modernization with Biometrics, CAT-2 Systems
Leidos and Idemia Public Security have teamed up to roll out biometric‑enabled eGates and CAT‑2 credential authentication systems across U.S. airports. The partnership blends Idemia’s AutoCAT eGate, which verifies identities in real time without storing biometric data, with Leidos’ large‑scale...
SAP’s New API Policy Restricts AI Access, Draws Customer Criticism
SAP has rolled out a new API policy that restricts access to only those interfaces listed in the SAP Business Accelerator Hub or product documentation, labeling all others as unpublished. The policy expressly forbids using APIs for generative AI, large‑scale...
Salesforce Launches AI Agents in Slack to Automate Sales Workflows
Salesforce introduced Agentforce, a suite of AI agents built into Slack, enabling sales reps to pull CRM records, update opportunities and launch workflows directly from chat. The integration requires no extra setup or subscription fee, aiming to cut friction and...
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IFS Softeon has been positioned as a Visionary in Gartner’s Magic Quadrant for Warehouse Management Systems for the 15th straight year. The accolade underscores the company’s blend of Tier 1 WMS functionality with AI‑driven, end‑to‑end supply‑chain intelligence. IFS Softeon’s unified platform...
Kaseya Launches First Agentic IT Management Platform, Promising Autonomous Ticket Triage
Kaseya introduced the first agentic IT management platform powered by Kaseya Intelligence, an AI engine trained on over 1 billion help‑desk tickets, 3 exabytes of backup data and 17 million managed endpoints. The platform automates ticket triage, threat containment and backup verification, aiming...
J.P. Morgan Warns AI Could Cut Half of Entry‑level White‑collar Jobs, Cites Infrastructure Limits
J.P. Morgan Private Bank’s April 21, 2026 report predicts AI could wipe out as many as 50% of entry‑level white‑collar positions in the United States, but argues three constraints – model capability, physical infrastructure, and regulatory resistance – will temper...
Melbourne Airport Deploys AI Agents for Real‑Time Incident Response
Melbourne Airport has integrated autonomous AI agents with its SharePoint knowledge base to deliver instant standard‑operating‑procedure guidance and auto‑generate incident reports. The move, announced by head of data analytics Irfan Khan, marks the first public‑sector airport to use AI agents...
TrustDecision Rolls Out Agentic AI Risk Platform to Southeast Asian Banks
TrustDecision, a Singapore‑based risk‑intelligence firm, announced the launch of its Agentic AI decision platform for banks and fintechs across Southeast Asia at Money20/20 Asia in Bangkok. The rollout targets credit‑risk and fraud‑detection workflows while stressing regulatory control and human‑AI collaboration.
How OpenAI Scaled to 900 Million Weekly Users with Ory
OpenAI partnered with open‑source identity platform Ory to power its IAM layer as the company surged to 900 million weekly active users. The Ory integration replaced a legacy login system with zero downtime, delivering edge‑based token validation and full observability of...
Ignoring Change Management Dooms ERP Implementations
ERP implementation failure often stems from neglecting organizational change management. This oversight can trigger numerous other issues throughout the project. #ERP #ChangeManagement https://t.co/Z6XQ84MEme
UChicago Medicine Rolling Out Smart Hospital Platform System-Wide
UChicago Medicine is rolling out Artisight’s smart‑hospital platform across more than 1,800 rooms, marking a system‑wide deployment of computer‑vision, voice and RTLS technology. The first three use cases focus on a Smart OR, virtual nursing workflows, and AI‑driven fall‑risk assessment....