Today's Enterprise Pulse
ServiceNow pivots to AI‑driven security and governance
At Knowledge 2026, ServiceNow rebranded from a workflow platform to the governance and action layer for enterprise AI agents, identities and connected assets. It launched Autonomous Security and Risk, merging Armis asset intelligence with Veza identity governance, and expanded its AI Control Tower with real‑time enforcement, cost tracking and NIST‑aligned risk frameworks.
Also developing:
By the numbers: Fortress expands IP portfolio with acquisition of IPValue
From Intelligence to Impact: How Agentic AI Is Reshaping Today’s Supply Chain
Agentic AI is being woven into supply‑chain management to automate detection and response to disruptions. Gartner forecasts that 60% of supply‑chain interruptions will be resolved without human intervention by 2031. Microsoft’s Dynamics 365 Supply Chain Management, paired with Microsoft 365 Copilot and Agent 365, lets autonomous agents access data, execute actions, and stay governed, improving risk management, execution speed, and coordination. Early adopters such as Coca‑Cola Beverages Africa and Farmlands Cooperative report faster planning cycles and heightened resilience.
TradeCentric Introduces UPOP to Help Enterprises Prepare for Secure Agentic Commerce
TradeCentric announced the Universal PunchOut Platform (UPOP), a governed integration layer designed for AI‑enabled B2B purchasing. The platform aims to let autonomous agents interact with complex enterprise procurement systems without sacrificing compliance, auditability, or existing buyer‑supplier contracts. TradeCentric is opening...
EasyDMARC and KnowBe4 Partner to Advance Proactive Email Security as Phishing Fuels More Than One-Third of Cyberattacks
EasyDMARC and KnowBe4 announced a strategic partnership that blends domain protection with digital workforce security to curb phishing, spoofing and domain‑impersonation attacks. The deal makes EasyDMARC the exclusive DMARC service provider for KnowBe4’s customer base, embedding DMARC reporting, authentication gap...
The CIO Remit: Treat GenAI as a Mission-Critical Enterprise App
Generative AI has moved from pilot projects to a mission‑critical status, with 96% of enterprise IT leaders ranking it alongside ERP and CRM systems. A Foundry survey of 300 CIOs shows two‑thirds already embedding GenAI into SaaS applications and core...
BMC Amplifies AI-Powered Mainframe Solutions
BMC Software unveiled a suite of AI‑embedded mainframe tools, including the zAdviser Enterprise Application Analysis platform and the AMI Assistant knowledge chatbot. The new solutions combine source‑code analysis, telemetry and productivity data into AI‑generated reports that surface risk, complexity and...
End-to-End Platforms Unify Customer Experience, ISG Says
Information Services Group (ISG) released its 2026 Buyers Guides for Customer Experience Management, evaluating 42 CXM software providers across five categories. The research highlights a market shift toward unified platforms that integrate contact‑center, data, analytics and marketing automation, with AI...
SaaS ERP Market Accelerates as AI and Cloud Reshape Enterprise Operations
The global SaaS ERP market is set to reach $281.58 billion by 2034, driven by a 13% CAGR and a surge in cloud‑native solutions. Cloud ERP alone is projected to hit $138.56 billion by 2031, expanding at nearly 20% CAGR as AI...
Ondaro Appoints Ben Durham‑Kilcullen as First Chief AI Officer
Ondaro announced the hiring of Ben Durham‑Kilcullen as its first Chief AI Officer. The move is aimed at scaling AI across client engagements and tightening governance as enterprises move beyond pilot projects. The appointment signals a strategic shift for ServiceNow...
North West London Acute Providers Roll Out Integrated EPR, Voice Tech and Data Platform
The North West London Acute Provider Collaborative announced a region‑wide digital transformation programme that aligns electronic patient records, ambient voice technology, a Federated Data Platform and a new digital infrastructure roadmap for 2026/27. The plan sets five strategic themes and...
HONO Launches Zero‑UI HR Platform, Ditching Dashboards for Conversational AI
Enterprise software company HONO introduced a headless, Zero‑UI HRMS that replaces traditional dashboards with natural‑language interactions on existing collaboration tools. The platform leverages Anthropic’s Model Context Protocol to pull real‑time data from enterprise systems, aiming to let AI execute HR...
Mindgruve Hires Former Amazon Exec Spencer Lian‑Thornton as VP to Boost Enterprise Partnerships
San Diego‑based data‑technology agency Mindgruve announced Spencer Lian‑Thornton as its new vice president of growth and partnerships. The former Amazon executive will lead efforts to deepen enterprise collaborations and scale Mindgruve’s retail‑media platform.
Cisco Nerds Out: May the Fourth Be with Your AI Assistant
Cisco unveiled "Galaxy Mode" for its AI Assistant, a limited‑time Star Wars‑themed interface for Meraki and Thousand Eyes customers that runs through June 4. The release introduces Deep Reasoning, an AI‑driven analysis engine that interprets network events and offers security compliance...
FourKites Launches Agentic Ocean Booking Platform
FourKites unveiled Booking Connect for Ocean, the first fully agentic ocean freight booking platform integrated into its Intelligent Control Tower. The solution automates contract ingestion, carrier selection, documentation, and exception handling, eliminating the manual labor traditionally outsourced to brokers. By...
Progress Warns of Critical MOVEit Automation Auth Bypass Flaw
Progress Software issued an urgent advisory about a critical authentication‑bypass flaw (CVE‑2026‑4670) in MOVEit Automation, affecting versions prior to 2025.1.5, 2025.0.9 and 2024.1.8. The vulnerability can be exploited remotely without credentials or user interaction, and a separate high‑severity privilege‑escalation bug...
KNEX Launches AI Agent Pack for PeopleSoft to Simplify HR Processes and Enhance Employee Experience
KNEX Technology, an Oracle partner, unveiled its AI Agent Pack for PeopleSoft, delivering three domain‑specific agents that translate benefits, payslips and leave balances into conversational, plain‑language explanations. The agents embed directly into existing PeopleSoft HR modules, eliminating the need for...
What A Marketing Surveillance Solution Has To Offer
Regulators worldwide are intensifying scrutiny of market abuse, imposing larger fines and more enforcement actions on firms that fail to meet compliance standards. To address this pressure, financial institutions are turning to automated market surveillance platforms that provide real‑time monitoring...
Kingly Studio Unveils Leviathan AI Agent Orchestration Platform for Enterprise Automation
Kingly Studio announced the Leviathan platform, an AI‑agent orchestration framework built for structured, deterministic workflows and enterprise‑grade auditability. Co‑founder and CTO Jean‑Patrick Smith leads the effort, positioning Leviathan as a bridge between cutting‑edge AI research and large‑scale corporate automation.
SAS Unveils AI‑Powered Agentic Workflows and Digital Twins at Innovate 2026
SAS highlighted AI‑driven agentic workflows, Unreal Engine digital twins, and quantum‑computing demos at its Innovate 2026 conference in Grapevine, Texas, framing AI as a neutral tool that can be woven into existing DevOps pipelines. The company emphasized multi‑model, multi‑cloud integration...
Agentic Browsers Rewrite the Rules of Enterprise Security
Enterprise browsers are evolving from passive tools to autonomous agents, driven by rapid AI adoption. Deloitte reports 74% of organizations will deploy agentic AI within two years, while 84% of knowledge workers are eager to use it. These agentic browsers...
How CISOs Should Utilize Data Security Posture Management to Inform Risk
Chief information security officers face a persistent dilemma: they know their data security posture must improve, yet budgets and headcount are limited. Data security posture management (DSPM) platforms can deliver visibility into where sensitive data resides, but full‑featured solutions often...
RevOps Roundup: Week 18, 2026
Week 18 of the RevOps Roundup bundles a suite of new resources aimed at sharpening revenue operations in an AI‑centric market. A new guide from Atak Interactive shows how AI can automatically cleanse CRM data before migration, while Flowla rolls...
Vocus and Fortinet Fighting Shadow AI with Secure Shield Launch
Australian telecom Vocus and cybersecurity firm Fortinet have launched Vocus Secure Shield, a managed SASE platform designed to expose and control shadow AI usage within enterprises. The service leverages Fortinet’s AI‑driven security and deep application awareness to detect AI tools,...
Why Your Salesforce Lead Routing Isn’t Delivering Speed-to-Lead (and How to Fix It)
Many sales teams rely on Salesforce’s static lead assignment rules, which allocate leads without considering a rep’s real‑time availability or workload. This creates speed‑to‑lead leakage, longer response times, and uneven lead distribution, harming conversion rates and team morale. The article...
SPAR’s Distribution Network Collapsed After an ERP Rollout. Here’s What You Should Know
In early 2023 SPAR Group launched a new SAP ERP at its KwaZulu‑Natal distribution centre, aiming to speed order processing and improve inventory control. The go‑live suffered from incomplete supplier data and unrealistic lead‑time assumptions, triggering a nine‑month supply‑chain collapse...
ERP Success Depends on Real ROI, Not Just Cost
ERP implementation success hinges on ROI. Negative returns like lost sales and customer value signal failure. It's not just about cost, but the tangible value gained. #ERP #ROI #Business https://t.co/R65ORlhNT4
Klaviyo Launches Custom Skills for AI Customer Agent, Giving Brands Tailored Sales Logic
Klaviyo announced the beta release of Custom Skills for its AI Customer Agent, allowing brands to program brand‑specific sales logic and integrate external systems. The feature moves the agent from a static FAQ bot to a configurable workflow layer that...
Alibaba’s Metis Agent Slashes Redundant AI Calls by 96% and Raises Accuracy
Alibaba announced that its Metis Agent cut unnecessary AI tool calls by 96%, delivering a sharp lift in operational accuracy. The efficiency gain promises to lower cloud‑compute spend and streamline workflow management for thousands of enterprise users.
Algorithmic Scheduling Cuts Hours and Pay for LanguageLine Interpreters by 20%
A recent NPR investigation reveals that LanguageLine Solutions' new scheduling software fragmented hours for Haitian Creole‑English interpreter Yves Valerus, cutting her earnings by almost 20% in 2025. The change has triggered a unionization effort and raised alarms about AI‑driven workforce...
Visual Studio Live! To Showcase MCP Magic for Building AI Agents in C#
Visual Studio Magazine reports that Visual Studio Live! San Diego 2026 will feature “MCP Magic,” a session where Xebia’s VP of Strategy Rockford Lhotka will demonstrate how .NET developers can use the Model Context Protocol (MCP) to build tool‑enabled AI...
Goldman Sachs Reports Record Q1 2026 Earnings, Launches AI ‘One Goldman 3.0’
Goldman Sachs announced a 9% jump in net revenue to $58.3 bn and a 27% rise in earnings per share to $51.32 for Q1 2026, the highest quarterly figures in its history. At the same shareholder meeting, CEO David Solomon unveiled...
Pmtbox Closes $15 Million Seed Round to Build Unified Enterprise Commerce Platform
pmtbox announced a $15 million seed financing led by a group of Utah fintech founders, aimed at expanding its engineering and risk teams and accelerating go‑to‑market for its unified commerce layer. The round also brings Alex Bean and Nick Thomas onto...
Mid-Market SAP Implementations Fail Too—Learn From Real Case
ERP and digital transformation failures aren't exclusive to giant corporations. Mid-market companies, even those you haven't heard of, face dramatic SAP implementation fails too. Learn from a publicly traded company's disclosed struggles. #ERP #DigitalTransformation #SAP https://t.co/Bo7aP7afGm
Actively Secures $45M Series B to Build AI Sales Agents Aimed at Salesforce
Actively announced a $45 million Series B round, valuing the startup at $250 million. The funding will accelerate its AI‑driven sales‑assistant platform that creates a custom agent for each account, a move seen as a direct challenge to Salesforce’s legacy CRM model.
Nice Secures $2.5 B Non‑Binding Bids for Actimize as PE and Strategic Rivals Clash
Nice announced that five bidders have submitted non‑binding offers of roughly $2.5 billion for its Actimize division, the minimum price set by the company. The second‑round field includes three private‑equity firms—Advent International, Veritas Capital and New Mountain Capital—plus Stone Point Capital...
MHP Marks 30 Years as Porsche‑Affiliated Management and IT Consulting Firm
MHP, the Porsche‑owned management and IT consulting subsidiary, celebrated its 30th anniversary on April 20, 2026. The milestone underscores the firm’s evolution from an SAP implementation partner to a leader in AI‑driven industrial transformation across automotive, manufacturing and beyond.
Bentley Systems Gains FedRAMP Authorization for ProjectWise Cloud, Opening Federal Market
Bentley Systems announced that its ProjectWise and OpenGround platforms have received FedRAMP Moderate Impact Level authorization, allowing U.S. federal agencies to deploy the cloud‑based tools for infrastructure design and management. The clearance removes a key security barrier and positions Bentley...
QuickHCM Launches Automation Suite to Cut Manual HR Work Across GCC
QuickHCM announced a new software suite that automates core HR processes for companies operating in Bahrain, Saudi Arabia and the broader GCC. The platform tackles time‑and‑attendance, leave, payroll and document management, addressing a market where HR teams spend up to...
Dig Expands Data Security Platform with LLM and OCR Support for Enterprises
Dig announced a major upgrade to its Data Security Platform, adding Large Language Model (LLM) protection and Optical Character Recognition (OCR) scanning. The expansion positions Dig as the only solution that merges DSPM, DLP and DDR in a single, cloud‑native...
Microsoft Launches Agent 365 to Govern Enterprise AI Agents
Microsoft rolled out Agent 365, a centralized governance platform for AI agents, on schedule in May 2026. The suite integrates Defender, Entra, Purview and Intune to give IT and security teams visibility, identity control and data loss prevention for both internal...
Atlassian Posts 32% Revenue Jump in Q3 2026 on AI‑Driven Cloud Growth
Atlassian announced a 32% year‑over‑year revenue increase to $1.8 billion for its fiscal Q3 2026, crediting AI‑enhanced cloud services and strong enterprise adoption. The earnings beat sent the stock up nearly 30% and underscored the company’s shift away from legacy data‑center...
Why Your Microsoft Dynamics Integration Keeps Creating Work You Didn't Plan For
Microsoft Dynamics integration projects often declare success once systems connect and data flows, but hidden business‑logic mismatches can still generate broken orders. In Commerce‑to‑ERP scenarios, orders may pass the storefront checks yet fail validation in Business Central or Finance due...
Azure Updates: Integrated HSM; GPT-5.5; API Management; Discovery
Microsoft unveiled Azure Integrated HSM, a Microsoft‑built hardware security module that meets FIPS 140‑3 Level 3 standards and is now available as open‑source firmware, software, and drivers. At the same event, OpenAI’s GPT‑5.5 entered general availability through Microsoft Foundry, offering multi‑step reasoning,...
Atlassian Will Train on Your Data: Opt Out with GitLab
Atlassian will automatically collect metadata and in‑app content from its cloud suite—including Jira, Confluence, Bitbucket and related products—starting August 17 2026 to train AI models like Rovo. The collection is mandatory for Free, Standard and Premium tiers, with only Enterprise customers able...
Regtech Entrust Partners With IBM to Help Firms Make Transition Toward Quantum Safe Security
Entrust and IBM have partnered to deliver a quantum‑safe cryptographic security platform for enterprises. The joint solution blends IBM Consulting’s quantum‑safe transformation services with Entrust’s Cryptographic Security Platform, offering centralized monitoring, automated lifecycle management, and a migration orchestrator. Targeted at...
Zoho CRM Unveils Q1 2026 Updates: Workqueue, AI Assistants, and WorkDrive Migration
Zoho CRM rolled out its Q1 2026 product refresh, introducing a native Workqueue view, enhanced Zia AI assistants, and a migration to WorkDrive for document storage. The changes aim to streamline sales reps’ daily tasks, expand AI‑driven selling, and require organizations...
Salesforce Launches Agentforce Operations to Fix Enterprise AI Workflow Failures
On May 2, 2026 Salesforce unveiled Agentforce Operations, a workflow‑control platform that turns existing business processes into step‑by‑step tasks for autonomous AI agents. The launch targets the growing problem of task failures caused by back‑office workflows that were never built...
Sweden Implements 2026 Social Security Overhaul, Redefining Payroll and HR Compliance
The Swedish government has rolled out 2026 social security reforms that digitize contributions, extend parental leave and tighten payroll reporting. Employers—especially foreign entrants—must revamp payroll systems and compliance processes, while HRTech vendors see a surge in demand for automation tools.
Alphabet’s Market Cap Nears Nvidia’s as AI‑Hardware Rivalry Heats Up
Alphabet’s market capitalization rose to $4.635 trillion, narrowing the gap with Nvidia to about $188 billion. The surge follows a 22% jump in Q1 2026 revenue and a 63% rise in Google Cloud sales, underscoring the company’s AI‑centric strategy. Analysts see the...
OneStream Simplifies Finance with Integrated CPM Solutions
Corporate Performance Management (CPM), also known as Enterprise Performance Management (EPM), is a software category tailored for finance and accounting professionals. Solutions like OneStream help organizations streamline financial processes. #CPM #EPM https://t.co/m3bwEtxURc
Accenture and NSK Launch Multi‑Year Digital Transformation Pact for Japanese Manufacturing
Accenture and NSK announced a multi‑year partnership on April 27, 2026 to overhaul NSK’s manufacturing and back‑office operations through automation, AI and workforce reskilling, with efficiency gains earmarked for new product development. The deal marks a deep consulting‑led push into Japan’s heavy‑industry...