Today's Enterprise Pulse
ServiceNow pivots to AI‑driven security and governance
At Knowledge 2026, ServiceNow rebranded from a workflow platform to the governance and action layer for enterprise AI agents, identities and connected assets. The company launched Autonomous Security and Risk, integrating Armis asset intelligence with Veza identity governance, and expanded its AI Control Tower with real‑time enforcement, cost tracking and NIST‑aligned risk frameworks.
Also developing:
By the numbers: Informotion acquires inReach Software's product suite
Tennant ERP Fallout Extends Into Ongoing Securities Scrutiny as Investors Await Recovery Signals
Tennant Company’s North American ERP rollout triggered a $30 million sales shortfall and over $20 million in remediation costs, prompting a 23% one‑day stock plunge. The fallout has moved from operational disruption to a securities investigation scrutinizing the company’s earlier “on‑time, on‑budget” statements. New legal filings reiterate the same facts but keep pressure on management to prove the system is now stable. Analysts will watch Tennant’s upcoming earnings for credible recovery guidance and margin impact.
Supply Chain Interoperability Is Becoming the Foundation for AI-Enabled Logistics
AI is moving from pilot projects to operational execution, but its success now hinges on supply‑chain interoperability rather than model sophistication. The article argues that true interoperability means real‑time, trusted, contextual data exchange across ERP, TMS, WMS, and partner networks,...
AI-Native Document Automation for SAP. Global Scale. Zero IT Drag.
Rossum announced its AI‑native document automation platform is now an official SAP partner. The integration uses AI agents to extract data from invoices, purchase orders and shipping documents and feed it directly into SAP modules such as accounts‑payable, order management...
When Will Salesforce Abolish the Browser?
Salesforce announced its Headless 360 initiative, claiming the platform can operate without a browser by exposing all functionality through APIs, CLI tools and AI‑driven Slack integration. Co‑founder Parker Harris suggested users might never log into Salesforce again, sparking debate. While...
ServiceNow Knowledge 2026 - Vantage Towers Adopts ServiceNow to Manage 55,000 Landlords and Redefines How It Measures Success
Vantage Towers, which operates 88,000 telecom sites across Europe, has migrated its 55,000 landlord relationships onto ServiceNow’s Lyra platform. The new system consolidates multiple communication channels and pulls SAP and asset data into a single interface, cutting resolution times from...
Tinubu Is Building the First AI-Native Surety System, Integrating and Automating Broker and Carrier Workflows
Tinubu Surety, serving over 150 agencies and 17 carriers, unveiled an AI‑native platform that unifies broker and carrier workflows across the entire surety lifecycle. The roadmap introduces a rebuilt real‑time rating engine, an AI‑powered underwriting workbench, and a digital highway...
ServiceNow Launches Autonomous CRM, Targeting Salesforce’s Lead
ServiceNow announced on May 5 its Autonomous CRM platform, an AI‑centric suite that automates case handling, quoting and field work at scale. The move pits ServiceNow directly against Salesforce by offering end‑to‑end execution rather than traditional record‑keeping.
Value Investor Backs Software Stocks Amid AI Skepticism
Sarah Ketterer, the Morningstar 2026 Investing Excellence award winner, reaffirmed her confidence in large‑cap software names such as SAP while managing the $18.3 billion Causeway International Value Fund. She argues that AI hype does not threaten these firms' moats and that...
Fullcast Expands Fullcast Pay with Real-Time Commission Automation
Fullcast rolled out a major upgrade to its Fullcast Pay platform, adding omni‑role crediting, a rep‑facing dashboard and deeper Salesforce, HubSpot and Snowflake integration. The enhancements promise to replace manual spreadsheet‑based commission processing with real‑time, automated accuracy, giving CROs and...
Opsera and Cursor Team Up to Embed Autonomous AI Agents in DevOps Workflows
Opsera, the Agentic DevOps platform, and Cursor, a multi‑model AI coding tool, announced a partnership on May 5, 2026, to embed Opsera’s autonomous agents into Cursor’s IDE. The integration promises faster, compliant code generation by shifting security and governance checks...
Hivr and Radisson Deploy AI to Automate Hotel Rooming Lists
Hivr and Radisson Hotel Group have launched an AI‑driven platform that automatically ingests and reconciles group rooming lists, saving roughly 50 minutes per 100‑person booking. The solution targets a workflow that 80% of Radisson’s group business still handles manually, promising...
Devicie Is Building Endpoint Security for an AI-Driven World
Devicie, an Australian‑origin startup, delivers a zero‑touch, AI‑enhanced endpoint security platform built on Microsoft Intune, automating patching, compliance and policy enforcement for laptops, tablets and phones. The solution addresses the fact that up to 90% of cyberattacks start at endpoints...
Billtrust Unveils AI‑Driven Buyer Portal and Cash Forecast Tool for Real‑Time Liquidity
Billtrust announced the launch of an AI‑driven Buyer Payment Portal and a Cash Forecasting solution that deliver real‑time payment signals to finance teams. The tools promise earlier visibility into receivables, helping CFOs tighten cash‑flow forecasts amid volatile interest rates.
Google Launches Agentic Data Cloud with 80 New Tools to Power Autonomous AI Agents
Google unveiled its Agentic Data Cloud at Cloud Next 2026, rolling out roughly 80 product updates that add metadata management, cross‑cloud interoperability and distributed database capabilities. The move aims to shift enterprise data workloads from passive analytics to autonomous AI...
Google Launches Data Manager Map View, GeoX and Meridian Studio to Revamp Ad Measurement
Google announced a trio of measurement tools—Data Manager’s new Map View, GeoX geo‑experimentation, and Meridian Studio MMM—ahead of Marketing Live 2026. The upgrades aim to simplify data integration, prove incremental impact and speed up media‑mix modelling, with early adopters reporting...
Allego Launches Allego 9 AI Platform to Embed Intelligence in Revenue Workflows
Allego, Inc. introduced Allego 9 at its 10th Annual Sales Success Summit, a new AI‑powered platform that embeds intelligence directly into revenue‑team workflows. The launch aims to close the gap for the 63% of revenue teams still in early AI adoption...
ERP Consolidation: How Finance Leaders Can Reduce Complexity and Improve Agility
Finance leaders are increasingly prioritizing ERP consolidation to curb the rising complexity of managing multiple finance systems. As companies expand through acquisitions and global operations, the average finance shared‑services organization now runs three ERP instances, driving higher licensing fees, integration...
Rockwell Automation Lifts 2026 Profit Outlook as Automation Demand Surges
Rockwell Automation raised its 2026 profit forecast after reporting $2.2 billion in second‑quarter sales, up 12% year‑over‑year. The boost reflects accelerating demand for factory automation, data‑center robotics and semiconductor equipment, a trend echoed by peers Teradyne and Tesla.
SAP to Acquire Dremio and Prior Labs, Pledges $1.2 Bn AI Push
SAP said it will buy data‑lakehouse provider Dremio and tabular AI startup Prior Labs, while earmarking over €1 bn ($1.17 bn) for a new frontier‑AI laboratory in Europe. The moves aim to eliminate data fragmentation and give SAP Business Data Cloud an...
IBM Unveils AI Operating Model and New Consulting Services at Think 2026
At its Think 2026 conference, IBM introduced a four‑part AI operating model and a suite of new AI consulting services, including the next‑gen watsonx Orchestrate, IBM Concert, and IBM Enterprise Advantage. The rollout aims to move firms from isolated AI...
Build the Agentic SOC to Combat AI-Powered Attackers
Splunk, now a Cisco subsidiary, is urging firms to replace fragmented security tools with an AI‑powered SecOps platform that unifies SIEM, SOAR and UEBA. At the ITWeb Security Summit 2026 in Johannesburg, VP Ahmed El Saadi will detail how this integrated...
ServiceNow Launches AI‑native Workforce Platform, Teams with Novaworks on HR OS
ServiceNow announced an AI‑native workforce platform at Knowledge 2026 and revealed a partnership with Novaworks to deliver a Core HR operating system on its AI infrastructure. The move combines ServiceNow’s Autonomous Workforce suite with Novaworks’ HR intelligence layer, aiming to...
ServiceNow Launches Otto AI Agent and Deepens Ties with FedEx, Nvidia and Microsoft
ServiceNow announced Otto, a unified AI agent that blends conversational AI, autonomous workflows and enterprise search, at its Knowledge 2026 event. The rollout comes with expanded collaborations with FedEx, Nvidia and Microsoft aimed at supply‑chain visibility, AI governance and compute...
Your AI Agents Are Already Inside the Perimeter. Do You Know What They're Doing?
Enterprises are rapidly deploying AI agents faster than identity‑security policies can keep up, creating a hidden layer of unmanaged activity that Gartner calls “identity dark matter.” Orchid Security’s new Ask Orchid AI engine surfaces these agents, evaluates NIST compliance, and...
Telenor to Have Another Go at Weaning Itself Off US Hyperscalers
Telenor will launch Telenor Sovereign Cloud in the first half of 2025 as a distinct unit within Telenor Infrastructure. The service will operate from Norwegian‑controlled data centres, fully isolated from commercial global cloud providers, to satisfy strict security and data‑sovereignty...
FIS Teams with Anthropic to Deploy AI Agents for Financial‑Crime Detection
FIS Global and AI firm Anthropic announced a joint effort to roll out a Financial Crimes AI Agent that accelerates anti‑money‑laundering investigations from hours to minutes. The first deployments will be at BMO and Amalgamated Bank, with broader availability slated...
AI‑Native Enterprise Spend Jumps 94% YoY as Traditional SaaS Slows to 8%
AI‑native enterprise spending surged 94% year‑on‑year in the first quarter of 2026, while traditional SaaS growth cooled to 8%. The gap underscores a rapid shift toward agent‑based pricing models and follows a $285 billion market‑cap wipe‑out dubbed the SaaSpocalypse.
Palo Alto Networks Issues Emergency Patch for PAN‑OS Zero‑Day CVE‑2026‑0300
Palo Alto Networks rolled out an emergency patch on May 13 for CVE‑2026‑0300, a critical PAN‑OS zero‑day that enables unauthenticated attackers to execute code with root privileges on PA‑Series and VM‑Series firewalls. The vendor plans a second patch wave on...
Glean and Gainsight Launch Integration to Unify Customer Context for Revenue Teams
Glean and Gainsight announced a native integration that embeds Gainsight's customer health, risk and sentiment data directly into Glean's Work AI platform. The joint offering, now generally available, aims to eliminate fragmented views of accounts and accelerate revenue‑team actions. By...
Master AP Complexity with AI Agents
Rossum has announced its status as an official Coupa partner, delivering a native integration that embeds AI agents into Coupa’s procure-to-pay platform. The solution automates the entire accounts‑payable paperwork lifecycle, from invoice capture and e‑invoicing to coding, matching, and exception...
FedEx and ServiceNow Expand Strategic Collaboration with New AI-Powered Supply Chain Solution
FedEx and ServiceNow have deepened their partnership by embedding FedEx Dataworks intelligence into ServiceNow’s Source‑to‑Pay (S2P) platform and new supply‑chain workflows. The integration delivers real‑time logistics data, enabling automated procurement decisions and proactive disruption management. Initial rollout focuses on a...
Workato Launches Otto, the Trusted AI Teammate that Gets Work Done
Workato unveiled Otto, an enterprise‑ready autonomous AI agent that executes work across systems while providing built‑in governance, auditability, and security. Leveraging Workato’s Enterprise Model Context Protocol, Otto connects to existing applications without new integrations or credential changes. The digital teammate...
Hamilton Medical Selects PTC Codebeamer ALM
Hamilton Medical has selected PTC’s Codebeamer Application Lifecycle Management (ALM) platform to replace its legacy system and paper‑based processes. The new solution will integrate with PTC’s Windchill PLM to provide a unified product data foundation, enabling automated traceability, audit readiness,...
FirstLight Broadens Partnership With ISN Across Additional Sites
FirstLight, a North‑American renewable power producer, has extended its use of ISNetworld to additional sites in Quebec and Ontario. The partnership with ISN will let FirstLight standardize contractor compliance, safety training, and insurance verification across its hydro, solar, and battery...
Workday’s Moat Is Real—But AI Is Testing Its Limits
Workday’s competitive moat rests on deep structural lock‑in, including multi‑year contracts, intricate payroll‑finance‑identity integrations, and a proprietary configuration layer that drives implementations costing up to $1 million and lasting 6‑18 months. Analyst Joe Schmidt warns that AI‑native entrants could undermine these...
Seven Ways Banks Break Their Own Compliance Software
Anandhan Kannan outlines seven common pitfalls that cause banks to undermine their own compliance software, from merely digitizing paper processes to storing policies in static documents. He shows how these missteps lead to continued manual work, fragmented systems, low user...
CISA Claims AI Automation Cuts Threat Analysis Time, Boosts Mission Support
The Cybersecurity and Infrastructure Security Agency says AI automation has dramatically accelerated threat triage and mission‑support functions. Officials cite faster analyst response, real‑time efficiencies, and lingering hurdles around legacy workflows and data governance.
CFOs Turn to Federated Data Platforms to Tackle Cross‑Border Payment Risks
A new PYMNTS survey finds chief financial officers worldwide are moving toward federated data platforms to solve cross‑border payment and compliance headaches. The shift reflects growing tension between centralizing finance operations and meeting fragmented regulatory demands.
Corvera Secures $3.8M Seed Funding to Accelerate AI‑Driven Supply‑Chain Platform
London‑based AI supply‑chain specialist Corvera closed a £3 million ($3.8 million) seed round led by 6 Degrees Capital, bringing total capital to £4.5 million ($5.7 million). The funding will fund platform scaling, hiring and customer acquisition, positioning the startup to reshape CPG ecommerce logistics.
Neglected Credentials Give Attackers a Ready-Made Backdoor
Employees reuse passwords. Former employees may still have access to systems. Shared mailboxes may have weaker protections than individual accounts. Vendors may have old logins. Cloud applications may be added without full visibility from IT. Over time, the identity layer...
Simple Claude Instructions Delight SAP Customers
Love the simplicity these simple instructions (and Claude) bring for #sap customers. More of this please.
Cisco to Acquire Israeli AI‑Security Startup Astrix for Up to $400 Million
Cisco Systems will purchase Israeli cybersecurity firm Astrix Security in a transaction valued between $300 million and $400 million. The deal adds Astrix’s platform for discovering, governing and securing AI agents and non‑human identities to Cisco’s security suite, addressing a growing blind...
Best Practices Aren’t Universal; More Tech Isn’t Always Better
Podcast Ep271: 'Best Practice' Is Not Best for You, Global SAP Lessons, More Technology Isn't Better https://t.co/AEclfT02aR
ServiceNow Pivots AI to Empower Frontline Workers
ServiceNow's AI strategy just shifted. Not more capability at the top. More reach at the bottom. Lowest-level operators. Floor workers. Daily users. That's not where enterprise AI usually lands. That's exactly why it matters. https://t.co/10de1D1NC2
Sage Unveils "Glass Box" AI Suite for Finance and HR, Adding Explainable Tools to Mid‑Market
Sage announced a new "glass box" artificial‑intelligence suite at its Sage Future 2026 conference, coupling explainable AI with finance and human‑resources software. The rollout includes the Sage HCM platform for mid‑market firms, the acquisition of Doyen AI, and deeper collaborations...
ERP Consolidation Is Harder Than Expected, Even with Top Consultants
Growing organizations often consolidate to act as one company, a common goal in ERP implementations like SAP. With a major consultancy, you'd expect it to be straightforward, but challenges arise. #SAP #ERP #Business https://t.co/1sVnqv3Amy
AI Generates SAP SuccessFactors Data Dictionary in 30 Seconds
An AI Tool That Turns #SuccessFactors $metadata Into a Clean Excel Data Dictionary in 30 Secs https://t.co/FlIpSiDnHM >A really neat tool. #SAP
Incredibuild Unveils Islo Sandbox to Secure AI Coding Agents at Scale
Incredibuild announced the launch of Islo, a sandbox that isolates AI coding agents in dedicated cloud environments with granular security policies. The solution lets enterprises run agents 24/7 while protecting codebases, secrets, and infrastructure, aiming to turn experimental AI workflows...
Bad Data Drove $84M SAP Failure and Six‑Month Shutdown
Spending millions on SAP S/4HANA failed spectacularly, going $84M over budget and shutting down operations for 6 months. Bad data complexity was a major culprit, crippling the business. #SAP #ProjectFailure #Business https://t.co/5mfv4SmYYp
Pick the Right D365 Partner Amid Inconsistent VAR Quality
Microsoft D365's biggest drawback? The VAR ecosystem. Quality varies wildly, so choosing the right implementation partner is crucial. Be careful—there are too many out there. #D365 #TechTips https://t.co/5nn7yMNWlm