From the Microsoft Dynamics GP Blogs: GP SmartList Favorites; GP Power Tools Updates; Risks of Old GP Versions; Protect GP...
Microsoft Dynamics GP’s blog roundup spotlights three key updates: SmartList Favorites, a built‑in feature that lets users save and instantly rerun customized reports, promises to slash reporting time; GP Power Tools version 2 introduces six new item‑category fields, expanding inventory customization; and a reminder that running legacy GP versions exposes firms to audit complications and hidden security flaws. The posts urge organizations to leverage existing functionality, adopt the latest Power Tools enhancements, and prioritize system upgrades to mitigate compliance and cybersecurity risks.
Event Preview: 15 Insights for This Month’s Business Central AP Automation Showcase
MSDW and ERP Software Blog are hosting a virtual showcase on March 24, 2026, featuring demos of five leading AP automation tools for Microsoft Dynamics 365 Business Central—Zetadocs, Datahaven 365, TrinDocs, BILL, and Rillion. The session offers live product walkthroughs and...
Is Your ERP a Data Graveyard: How to Unlock Millions with Nauta’s Valentina Jordan
Nauta’s AI‑native operating system overlays existing ERP, TMS and WMS platforms to turn fragmented supply‑chain data into a single, live source of truth. By ingesting emails, PDFs and spreadsheets, the platform eliminates “data graveyards” and delivers SKU‑level visibility and automated...
Exclusive: IManage Expands Insight+ with Enterprise‑wide Context and Data Warehouse Connectivity
iManage announced a major upgrade to its Insight+ platform, adding enterprise‑wide contextual integration and direct data‑warehouse connectivity. The enhancement lets the system pull metadata from billing, practice‑management and HR systems, enriching document and email searches with matter profitability, partner responsibility,...
Semos Cloud Adds AI Intelligence Layer to SAP SuccessFactors
Semos Cloud has launched an AI‑powered intelligence layer that sits inside SAP SuccessFactors, allowing organizations to quantify the business impact of total rewards and employee recognition programs. The solution converts everyday HR interactions into actionable workforce intelligence and is certified...
HR Acuity Joins the Workday Innovation Partner Program
HR Acuity has joined the Workday Innovation Partner Program, integrating its employee relations case management platform with Workday Help. The bi‑directional sync links routine HR inquiries to complex investigations, delivering unified visibility and compliance across both systems. This partnership expands...
Homeostatic Compliance Management in GRC 7.0 – GRC Orchestrate
GRC 7.0 – GRC Orchestrate introduces a homeostatic compliance model that turns compliance from a periodic check into a continuous, adaptive system. It integrates regulatory intelligence, structured obligation management, digital twins, and agentic AI to sense, interpret, and orchestrate changes across...
544 Enterprises. One Number That Matters: 22.8%
HyperFRAME’s 1H 2026 enterprise AI survey of 544 firms shows only 22.8 % of AI/ML projects launched in the past year are successfully deployed and meeting ROI, leaving a 77 % execution gap. The data, released openly without gating, highlights that most failures...
Microsoft Dynamics Partner Roundup: Telematics Integration for D365BC; Rental AI Agents; Order Management; CE Packaged Offering
RUX Software introduced RUX Telemetics, a new integration that links Samsara and Azuga telematics platforms directly with Microsoft Dynamics 365 Business Central for U.S. and Canadian customers. The solution consolidates equipment location, usage, and financial data within Business Central, enabling...
Automate or Orchestrate? Implementing a Streamlined Remediation Program to Shorten MTTR
Security teams are racing to cut Mean Time to Remediate (MTTR), which averages 4.5 months for critical flaws. The article clarifies the distinction between automation—single‑task, high‑speed fixes—and orchestration—coordinated, multi‑tool workflows for complex exposures. It proposes a routing engine that directs...
How to Think of Your CRM
The article reframes the CRM from a surveillance tool to a personal knowledge hub for salespeople. By documenting every conversation, stakeholder insight, and meeting detail, reps create a searchable record that fuels future engagements. Centralizing these notes in platforms like...
Keeper Security Launches Native Jira Integrations
Keeper Security announced two native Atlassian Jira integrations that embed security incident response and privileged‑access governance directly into Jira workflows. The Forge‑based Jira ITSM app auto‑creates tickets from Keeper alerts, while the Jira Workflow app lets teams request and approve...
ChandlerCX Acquires Finance Industry Customer Engagement Vendor Novagentic
Australian CX provider Chandler has acquired Novagentic, a specialist in agentic AI tools for the superannuation sector. The deal brings Novagentic’s Microsoft‑cloud based automation platform and AI expertise into ChandlerCX’s customer communications suite. Former Novagentic founder Neil Benson will serve...
MSDW Podcast: From Close to Confidence with Velixo
Velixo senior product manager and CPA Jim Norton discussed the challenges of year‑end closing in Dynamics 365 Business Central on the MSDW podcast. He warned that weak close processes, reliance on Excel‑based reports, and manual data exports heighten audit friction for...
Agentforce Customers Are Doubling Down: 60% of Q4 Bookings Came From Expansions
Agentforce’s Q4 FY26 results reveal that more than 60% of bookings for Agentforce and Data 360 came from existing customers expanding their contracts. This expansion outpaced new‑logo deals, suggesting that early adopters are moving past pilot phases into sustained usage. Despite...
Observability, Governance at Scale
The article outlines how observability, governance, and safe automation together form a resilient IT foundation. Observability leverages metrics, logs, and traces to detect issues before they affect users. Governance establishes policies, RBAC, and compliance monitoring to align technology with business...
Partnerships Framework for Impact
Enterprises that synchronize internal skill development with strategic partnerships can accelerate digital revenue growth, cut costs, and shorten time‑to‑market. The proposed framework organizes outcomes, capability architecture, partner categories, and an operating model that blends cross‑functional squads with Centers of Enablement....
Oracle EBS 2025 Campaign Impacts Madison Square Garden, Sensitive Data Leaked
Madison Square Garden confirmed a data breach tied to the 2025 Oracle E‑Business Suite hacking campaign. The Cl0p ransomware group exploited a zero‑day vulnerability (CVE‑2025‑61882) to steal over 210 GB of archived files, including employee payroll and Social Security numbers. MSG...
Is ArchiMate Worth the Effort?
The article evaluates ArchiMate’s practical value for enterprise architecture, arguing that its built‑in meta‑model and shared semantics provide structural clarity that ad‑hoc diagramming lacks. It highlights how a standard notation reduces cognitive overhead, supports repository‑style modeling, and enables tool interoperability...
No Records in Salesforce Match Your Delete Criteria
Salesforce Flow’s delete element throws a fault when the target collection is empty or a single record doesn’t exist, displaying the message “No records in Salesforce match your delete criteria”. This forces admins to add pre‑validation checks, such as confirming...
With New DealRoom Features for Roll-Ups, Corp Dev Teams Can Eliminate Manual and Repetitive Tasks that Get in the Way...
DealRoom launched a Roll‑Up Bundle aimed at private‑equity‑backed companies that run multiple acquisitions simultaneously. The bundle adds Enhanced Permissions, Multi‑Room Updates, Template Rooms, and a Project Management Suite to automate repetitive M&A tasks. By centralizing access controls, standardizing deal rooms,...
The Admin’s Playbook for Web-to-Lead in Salesforce: Security, Routing, and Data Quality
The article presents a practical playbook for Salesforce admins to build a secure, scalable Web‑to‑Lead pipeline. It urges teams to define end‑state outcomes—such as routing, response times, and success metrics—before designing the form. By adopting a minimum viable form, picklist‑driven...
What Salesforce’s Consumption-Based Pricing Means for Martech
Salesforce’s Data 360 is moving to a consumption‑based pricing model, replacing the traditional seat‑and‑channel fees that have dominated Martech. The new approach charges customers only for actual data ingestion, profile unification, segmentation and activation events, making costs directly tied to...
Analyst Insight – Generation Next: SAP Ariba’s AI Rebuild (III)
SAP Ariba announced a full architectural rebuild of its Source-to-Pay suite, targeting a February 2026 release. The new platform will be AI‑native, leveraging SAP Business Technology Platform and introducing Joule agents for tasks like bid analysis and intake management. Existing customers...
HighRadius Bets on Results, Not Licenses
HighRadius announced an Outcome Based Pricing (OBP) model for its Office of the CFO platform, eliminating implementation and subscription fees until the solution is live and then charging a share of verified financial gains. The approach stems from a 24‑month...
IT's Evolving Role in Advancing Organizational Growth
IT is transitioning from a back‑office system provider to a strategic, customer‑facing partner that drives end‑to‑end change. Leaders are urged to co‑create transformation roadmaps, adopt outcome‑based KPIs, and build modular, API‑first platforms that reduce duplication. Lightweight, proportional governance combined with...
Why GenAI-Based Coding Agents Are a Complex Domain in Cynefin - and What that Means for Adoption
The piece frames generative‑AI coding agents as a complex problem space within the Cynefin framework, emphasizing that prompt‑to‑output behavior is inherently unpredictable. Unlike traditional developer tools that sit in clear or complicated domains, LLM‑driven agents require safe‑to‑fail experiments, rapid feedback,...
From the Microsoft Power Platform Blogs: Computer-Using Agents; Automate UI Testing; Import Excel Data to SharePoint List; Calculate Working Day...
Microsoft’s Power Platform blog roundup highlights four key updates. Computer‑using agents in Copilot Studio now offer tighter security, visibility and scalability for UI automation. A preview of the Power Platform Test Engine brings automated UI testing to model‑driven apps. Additional...
From the Microsoft Dynamics 365 Business Central Blogs: Purchase Return Order Setup; Download Symbols From NuGet Source; D365BC 28.0 Release;...
Microsoft Dynamics 365 Business Central’s latest blog roundup highlights four key areas: configuring purchase return orders to handle damaged or incorrect shipments, retrieving AL symbols from Microsoft’s public NuGet feed, preparing for the upcoming 28.0 release, and leveraging the platform’s...
From the Microsoft Dynamics 365 CE/CRM Blogs: Service Request Management; Sales Best Practices; Useful AI in Dynamics 365 CE; Customer...
Microsoft’s Dynamics 365 Customer Engagement suite is highlighted across recent blog posts for its evolving service request management, AI capabilities, and sales automation best practices. Vidit Gholam emphasizes moving from email and spreadsheets to a centralized request system to meet...
The Quest for the Best EA Tool
Enterprises now manage 500‑plus applications, creating sprawling, costly tech landscapes that often dictate business direction. The article argues that Enterprise Architecture (EA) tools can tame this complexity, but only if they address core requirements such as visual process‑to‑application mapping, cost‑of‑ownership...
Hybrid Cloud, Simplified and Sovereign: Why Clarity, Control, and Trust Now Define Enterprise Cloud Strategy
Hybrid cloud has become essential for AI‑driven operations, yet many enterprises face mounting complexity, fragmented architectures, and unpredictable costs. A recent CIO WaterCooler session argues that clarity, control and trust must replace chaos, positioning sovereignty as a strategic advantage rather...
What’s Better: Boolean or Picklist?
In Salesforce, tracking binary outcomes is often done with boolean fields. However, using a picklist instead offers a blank default, indicating the question wasn’t asked. Picklists also allow more descriptive answers and easier future modifications. Consultants should evaluate data needs...
How Telekom CoMind Is Redefining AI-Powered Voice and Chat Bots for Enterprise
Deutsche Telekom unveiled CoMind, a modular conversational AI platform that delivers voice and chat bots acting as digital colleagues for enterprises. The solution combines Retrieval‑Augmented Generation, multilingual support and seamless integration with legacy and cloud systems, while adhering to strict...
Beyond the CLI: 5 Governance Questions Every CISO Must Ask Before Deploying Claude Code
Anthropic’s Claude Code introduces a CLI‑based AI agent that can navigate repositories, draft patches, and run tests, turning code remediation into a near‑instant process. While the speed gains are compelling, the tool also grants autonomous execution rights that blur traditional...
CIQ Launches RLC Pro Enterprise Linux Subscription for Production AI and HPC Environments
CIQ announced Rocky Linux from CIQ Pro (RLC Pro), a commercially supported Enterprise Linux subscription that bundles long‑term support, FIPS 140‑3 validation, indemnification and direct bug‑fix services. The offering targets AI, high‑performance computing and regulated industries, promising 3‑5 year lifecycle stability without forced...
Salesforce Poaches 5 Customers From ServiceNow “Purgatory”
Salesforce CEO Marc Benioff announced that five enterprises, including Sunrun, Cornerstone and CoolSys, have migrated from ServiceNow to Salesforce's newly launched IT Service Management product. The IT Service platform, introduced in October, now serves over 180 customers. Benioff framed the...
JSM Integration Shines a Light on End-of-Support Tech
LeanIX announced a native integration with Jira Service Management (JSM) that automatically surfaces end‑of‑support technology within service tickets. The connector pulls real‑time data from LeanIX’s enterprise architecture repository, flagging legacy SAP components that are no longer supported. By embedding this...
The Enterprise Architecture Gap Most CIOs Overlook — And Why It’s Costing Millions
CIOs are modernising AI, cloud, and security but often ignore the quote‑to‑cash layer, where pricing and configuration first shape revenue. This architectural blind spot turns the quoting process into a source of margin leakage, forecast errors, and integration debt. Treating...
You CAN Afford to Wait for AI. But You Can’t Afford to Wait To
Enterprises must first secure master data, integrate applications via open APIs, and modernize processes before chasing generative‑AI projects. Proven technologies such as adaptive robotic process automation, predictive analytics, and point‑based neural networks deliver reliable, low‑risk outcomes. Talent acquisition and continuous...
Interview with Summer Collins, Chief AI and Data Director of One NZ
In a recent MIT CISR interview, Summer Collins, One NZ’s Chief AI and Data Director, detailed the telco’s enterprise‑wide push to embed artificial intelligence into its core operations. The initiative centers on a unified data platform, AI‑driven customer service tools,...
Interview Highlights with Summer Collins, Chief AI and Data Director of One NZ
One New Zealand is undertaking a company‑wide transformation to embed artificial intelligence into every layer of its operations, as explained by Chief AI and Data Director Summer Collins. The initiative centralises data from network, customer, and service systems onto a...
AI Survey 2026: The Rise of Agentic AI Adoption in ITSM
The 2026 AI Survey targets the rapid rise of Agentic AI within IT service management, launching just four months after the 2025 edition to capture fast‑moving adoption trends. Agentic AI is defined across low, mid, and high autonomy levels, emphasizing...
How to Evaluate a Salesforce-Connected Partner Portal Before It Breaks Your CRM
Partner portals marketed as "seamlessly integrated" with Salesforce often rely on shallow field‑mapping, leading to data drift, sync failures, and constant admin overhead. A mirroring integration replicates the Salesforce schema and IDs, keeping Salesforce as the single source of truth...
When Innovation Gets Stuck: Humanity at the Core
A Parallels survey of 600+ global IT leaders found 94% fear vendor lock‑in, especially in health systems where platforms now underpin clinical, security and data functions. The study shows a shift from cost‑avoidance to protecting organisational freedom, prompting hybrid and...
Rethinking ERP Transformation: A Governance Centric Framework for Sustainable Value Realization
Enterprise Resource Planning (ERP) projects continue to suffer cost overruns and muted business value, not because of technology limits but due to weak governance structures. Rajesh Arangamany proposes a five‑layer, governance‑centric framework that aligns strategic objectives, capability models, architectural accountability,...
Microsoft Makes a Pitch for Telcos with Announcements Ahead of Mobile World Congress 2026
Microsoft announced a suite of telco‑focused services ahead of Mobile World Congress 2026. The company is rolling out Azure Local, Microsoft 365 Local, and Foundry Local to deliver sovereign‑cloud and edge capabilities for disconnected operations. In March, Databricks Lakebase will reach general availability,...
Planning Cloud Security Assessments with Third-Party Tools in Azure Government Cloud
Organizations using Azure Government Cloud struggle to balance automated security assessments with the nuanced architectural requirements of regulated environments. Third‑party compliance tools can scan thousands of resources against NIST, FedRAMP, and CIS benchmarks, delivering speed and broad visibility. However, these...
SolarWinds Patches Four Critical Serv-U Flaws Enabling Root Access
SolarWinds has issued patches for four critical Serv‑U vulnerabilities (CVE‑2025‑40538, 40539, 40540, 40541), each scoring 9.1 on the CVSS scale. The flaws—broken access control, two type‑confusion bugs, and an IDOR issue—enable remote code execution that can grant attackers full root...
Barndoor Announced the Launch Of Venn.ai
Barndoor.ai unveiled Venn.ai, an agentic AI platform that grants controlled, permissioned access to a wide range of workplace applications such as Salesforce, Jira, Google Workspace, and Notion. The service enables AI agents to perform read‑write actions—updating records, sending messages, and...