Hotels Blogs and Articles

Behind Cheesecake Factory’s ‘More Is More’ Strategy
BlogMay 6, 2026

Behind Cheesecake Factory’s ‘More Is More’ Strategy

The Cheesecake Factory continues to operate a menu of more than 250 items, defying the industry trend toward streamlined offerings. The chain relies on a highly coordinated kitchen workflow, modular prep stations, and sophisticated inventory management to keep the massive...

By Modern Restaurant Management
Nobu Signs East Midlands Hotel, Restaurant and Residences
BlogMay 6, 2026

Nobu Signs East Midlands Hotel, Restaurant and Residences

Luxury brand Nobu Hospitality has teamed with members‑only club Woolfox to launch a hotel, restaurant and branded residences on a 185‑acre estate in Rutland, near Stamford. The Nobu Woolfox project will offer lake‑view rooms and suites, multiple food‑and‑beverage venues, a...

By Boutique Hotel News
Where Guest Engagement and Tech Meet For Boutique Hotels
BlogMay 6, 2026

Where Guest Engagement and Tech Meet For Boutique Hotels

Boutique hotels are capitalising on a surge in experiential travel, with 47% of modern travelers seeking unique, hyper‑individual experiences. Industry forecasts show the global boutique segment expanding from $25.2 bn in 2024 to $50.5 bn by 2034, a 7.2% CAGR. At the...

By Revenue Hub
Beyond the Booking: Where Real Non-Room Revenue Still Lives
BlogMay 6, 2026

Beyond the Booking: Where Real Non-Room Revenue Still Lives

The Intelity piece argues that while hotels chase day‑pass and members‑club revenue, the biggest non‑room profit pool already exists within the staying guest’s itinerary. Industry benchmarks show non‑room spend accounts for 30‑50% of total guest spend at full‑service and luxury...

By Revenue Hub
How Hotels Can Regain Control Over Direct Pricing
BlogMay 6, 2026

How Hotels Can Regain Control Over Direct Pricing

Hotels are increasingly losing control of their direct room rates as OTAs undercut prices, with 75% of global searches showing a lower OTA price than the hotel’s own site. Leakage occurs through wholesale and bed‑bank contracts—49% of wholesale sales end...

By Revenue Hub
You’re Watching the Comp Set. They’re Forecasting Demand
BlogMay 6, 2026

You’re Watching the Comp Set. They’re Forecasting Demand

The article argues that traditional competitive set (comp set) reports reveal what competitors are doing but not why demand shifts occur. It highlights that sales, revenue, and marketing teams often forecast demand in isolation, leading to misaligned pricing and missed...

By Revenue Hub
These Are The 4 Most Exciting New Train Routes In Europe This Summer
BlogMay 6, 2026

These Are The 4 Most Exciting New Train Routes In Europe This Summer

Travel Off Path highlights four brand‑new European train routes debuting this summer, spanning Vienna to Trieste, Paris to Berlin, Malmö to Oslo, and Budapest to Belgrade. Each service promises daily or frequent connections, travel times between 3 and 15 hours,...

By Travel Off Path
Entries Open for the Global Branded Residence Awards
BlogMay 6, 2026

Entries Open for the Global Branded Residence Awards

Boutique Hotel News has opened entries for the Global Branded Residence Awards, the first awards dedicated to the international branded‑residence sector. Developers can enter any of the 18 categories—including best urban residence, innovative technology, and regional bests—at no cost, with...

By Boutique Hotel News
Airline Satisfaction Rises Despite Travel Woes. JetBlue, Delta, and Southwest Lead Rankings
BlogMay 6, 2026

Airline Satisfaction Rises Despite Travel Woes. JetBlue, Delta, and Southwest Lead Rankings

The JD Power 2026 North America Airline Satisfaction Study, which surveyed more than 10,000 U.S. travelers, shows that airline satisfaction is rising despite higher fares and airport congestion. JetBlue Airways reclaimed the top spot in First‑ and Business‑Class satisfaction for...

By The Bulkhead Seat
You Can Actually Stay in These UK Lighthouses
BlogMay 6, 2026

You Can Actually Stay in These UK Lighthouses

The United Kingdom’s network of more than 300 lighthouses is being transformed into unique holiday rentals, ranging from remote island cottages to boutique B&Bs attached to historic towers. Properties such as the four‑bedroom Eilean Sionnach on a private Skye island,...

By SUITCASE Magazine
JetBlue Bankruptcy Filing Rumors Are Swirling — They’re Fake, But The Problems Are Real
BlogMay 6, 2026

JetBlue Bankruptcy Filing Rumors Are Swirling — They’re Fake, But The Problems Are Real

Spirit Airlines' shutdown creates a market opening that benefits Frontier and JetBlue. JetBlue, after six consecutive years of losses, carries roughly $9 billion of debt and has been downgraded by Fitch to a CCC+ rating, while fuel price volatility adds pressure....

By View from the Wing
Cheval Collection Adds UK Branded Residences
BlogMay 6, 2026

Cheval Collection Adds UK Branded Residences

Cheval Collection has opened its second branded‑residence project, Cheval Residences Knightsbridge Gate, in London’s upscale Knightsbridge district. The Grade II‑listed building houses 15 ultra‑luxury apartments ranging from one to six bedrooms, all offered for sale rather than short‑term booking. Owners will...

By Boutique Hotel News
Whine Wednesdays: Overcrowded Korean Air Prestige Lounge At Incheon Airport T2
BlogMay 6, 2026

Whine Wednesdays: Overcrowded Korean Air Prestige Lounge At Incheon Airport T2

Following the merger of Asiana and Korean Air, Incheon Airport’s Terminal 2 now funnels all premium‑class and elite‑status travelers from both carriers into just two Korean Air Business Lounges. The lounges, built for a single airline’s clientele, are overwhelmed, with queues...

By LoyaltyLobby
Why 30 Days Is Too Late for Restaurant Financial Reporting
BlogMay 6, 2026

Why 30 Days Is Too Late for Restaurant Financial Reporting

Relying on a 30‑day financial reporting cycle leaves restaurant operators vulnerable to compounding issues such as inventory shrinkage and rising food costs. Emma Whelan, CFO of MarginEdge, argues that daily visibility into sales, labor and food costs transforms reporting from...

By Modern Restaurant Management
IHG One Rewards “Pick Your Points” Promotion For Stays May 20 – August 31, 2026
BlogMay 6, 2026

IHG One Rewards “Pick Your Points” Promotion For Stays May 20 – August 31, 2026

IHG One Rewards is re‑launching its “Pick Your Points” summer promotion, running May 20‑August 31, 2026. Members can register for either 2,000 points per two qualifying nights or 8,000 points per four qualifying nights, with unlimited earnings. Only paid cash stays exceeding $30...

By LoyaltyLobby
Preferred Hotels I Prefer Up To $250 In Reward Certificates For Stays May 5 – August 31, 2026
BlogMay 6, 2026

Preferred Hotels I Prefer Up To $250 In Reward Certificates For Stays May 5 – August 31, 2026

Preferred Hotels’ I Prefer program has launched a Summer Promotion running May 5‑August 31, 2026. Members who stay at least two nights at a distinct hotel earn a $50 Reward Certificate, with a cap of five certificates (up to $250 total). Certificates are usable...

By LoyaltyLobby
Customers Don’t Care About Your Intentions – They Care About Results
BlogMay 6, 2026

Customers Don’t Care About Your Intentions – They Care About Results

Customer‑service guru Shep Hyken argues that customers ignore a company’s good intentions and focus on measurable results. He stresses that vague goals like “be friendly” must be turned into concrete, timed behaviors. By defining clear standards—such as greeting a shopper...

By Shep Hyken – Customer Service Blog
The Resort Retail Opportunity
BlogMay 6, 2026

The Resort Retail Opportunity

Luxury brands are turning high‑end resorts and five‑star hotels into seasonal retail venues, turning vacation lobbies into pop‑up boutiques. The model, pioneered in European hotspots like Mykonos and Ibiza, now spans U.S. destinations from the Hamptons to Aspen, with Dior,...

By The Robin Report
Save 15% on IHG Award Stays at New Hotels
BlogMay 5, 2026

Save 15% on IHG Award Stays at New Hotels

IHG continues its 15% discount on award stays at newly opened or refreshed hotels, adding fresh properties each month. Starting March 2026, the booking window for these hotels expanded from three to six months in advance. The latest list includes...

By Frequent Miler
Delta & AirBnB Partner – Earn Up To 3x Miles
BlogMay 5, 2026

Delta & AirBnB Partner – Earn Up To 3x Miles

Delta Air Lines has teamed with Airbnb to let travelers earn Delta SkyMiles on every booking, crediting one mile per dollar spent. New members receive a $25 discount on their first stay plus up to 1,000 bonus miles, though a...

By Doctor of Credit
Hyatt Points Advance: The Globalist Perk You Didn’t Know About (Lock in Current Award Pricing)
BlogMay 5, 2026

Hyatt Points Advance: The Globalist Perk You Didn’t Know About (Lock in Current Award Pricing)

Hyatt’s Globalist members can use the Points Advance feature to book award stays even when they lack sufficient points, with the award price locked at the time of reservation. Points are only deducted seven days before check‑in, allowing travelers to...

By Frequent Miler
Save on Stays at Choice’s Cambria & Ascend Collection Brands with Targeted Amex Offers
BlogMay 5, 2026

Save on Stays at Choice’s Cambria & Ascend Collection Brands with Targeted Amex Offers

American Express has rolled out two targeted offers for Choice Hotels’ upscale brands. A $50 statement credit is available after spending $200 on Ascend Collection properties in the U.S. and Canada, while a $100 credit is granted after $300 spend...

By Frequent Miler
Video Shows Rental Car Returned With Spaghetti On The Seat — And Windows Left Down In The Rain
BlogMay 5, 2026

Video Shows Rental Car Returned With Spaghetti On The Seat — And Windows Left Down In The Rain

A rental‑car customer dropped off a vehicle after hours with a full plate of red‑sauce spaghetti on the passenger seat and windows left down during rain. The next‑day inspection revealed water‑soaked seats, sauce stains and potential mold, prompting the agency...

By View from the Wing
Delta and Airbnb Expand Partnership With Higher Earnings and Easier Booking
BlogMay 5, 2026

Delta and Airbnb Expand Partnership With Higher Earnings and Easier Booking

Delta Air Lines and Airbnb have deepened their partnership, boosting SkyMiles earnings to 1 mile per $1 on Airbnb homes and 3 miles per $1 on qualifying experiences and services. Travelers can now link their SkyMiles account directly to Airbnb,...

By The Bulkhead Seat
WGM Weekly: Miami Is Monaco Not Manhattan, Carbone Beach vs Met Gala, & Delano 1st Look
BlogMay 5, 2026

WGM Weekly: Miami Is Monaco Not Manhattan, Carbone Beach vs Met Gala, & Delano 1st Look

The post frames Miami as a Monaco‑like city‑state, attracting massive international capital while local small businesses feel the squeeze. It highlights high‑profile real‑estate drama, such as the $500 million Deauville lawsuit, and luxury purchases by a mystery billionaire and Palantir CEO...

By What's Good Miami
Westin Launches Its First All-Inclusive Resort in Mexico at Playa Vallarta
BlogMay 5, 2026

Westin Launches Its First All-Inclusive Resort in Mexico at Playa Vallarta

Westin reopens its Puerto Vallarta property as The Westin Playa Vallarta, the brand’s first all‑inclusive resort in Mexico after a multi‑million‑dollar renovation. The ocean‑front hotel now features 280 redesigned suites, including plunge‑pool and swim‑up rooms, ten dining and entertainment venues,...

By The Bulkhead Seat
Portland’s Escape Lounges Tops Priority Pass 2026 Excellence Awards
BlogMay 5, 2026

Portland’s Escape Lounges Tops Priority Pass 2026 Excellence Awards

Priority Pass announced its 2026 Excellence Awards, naming Escape Lounges at Portland International Airport as Global Lounge of the Year. The honor is based on over 700,000 member ratings that highlight a shift toward lounges offering local identity, curated experiences,...

By The Bulkhead Seat
Vintry and Mercer Reopens Rooftop Terrace with Château Minuty Partnership, Bringing Provençal Rosé to London
BlogMay 5, 2026

Vintry and Mercer Reopens Rooftop Terrace with Château Minuty Partnership, Bringing Provençal Rosé to London

Vintry & Mercer has reopened its rooftop terrace in the City of London, rebranding it as the Mercer Minuty Terrace. The venue partners with French winery Château Minuty to feature Provençal rosé, including the Cuvée Prestige, alongside a seasonal British menu. Guests...

By The UpComing (Film)
Southwest Airlines Expands in Las Vegas and Orlando With Lots of New Routes
BlogMay 5, 2026

Southwest Airlines Expands in Las Vegas and Orlando With Lots of New Routes

Southwest Airlines announced a major expansion at Las Vegas Harry Reid International Airport and Orlando International Airport, adding 26 routes to or from Las Vegas and 23 to or from Orlando. New nonstop services will launch to destinations such as Anchorage,...

By The Bulkhead Seat
JetBlue Pushes Back on Bankruptcy Rumors as Fuel Costs Drive Losses
BlogMay 5, 2026

JetBlue Pushes Back on Bankruptcy Rumors as Fuel Costs Drive Losses

JetBlue Airways denied recent bankruptcy rumors after rival David Neeleman warned of a possible $1.3 billion loss in 2026 if fuel prices stay near $4.50 per gallon. The airline reported a $319 million first‑quarter loss, driven by soaring jet fuel costs, but...

By The Bulkhead Seat
Improve Guest Experience With AI Not Just Respond Quicker
BlogMay 5, 2026

Improve Guest Experience With AI Not Just Respond Quicker

The piece argues that hospitality technology must move beyond merely faster replies and use AI to shape guest perception and empathy. A recent survey shows 86% of hospitality professionals say AI automation saves them time. By handling repetitive, cross‑channel queries,...

By Revenue Hub
Your Hotel Is Empty 6 Hours a Day. What Is That Costing You?
BlogMay 5, 2026

Your Hotel Is Empty 6 Hours a Day. What Is That Costing You?

Hotels typically sit idle for four to six hours each day—early morning, midday and late evening—while staff, utilities and maintenance continue to incur costs. Operators are now treating this dormant inventory as a separate revenue stream, offering day‑use rooms to...

By Revenue Hub
Cost of Misalignment Between Marketing and Revenue Strategy
BlogMay 5, 2026

Cost of Misalignment Between Marketing and Revenue Strategy

Cayuga Consulting warns that hotels often run marketing and revenue management in parallel rather than in sync, creating a hidden liability gap. Shifts in booking behavior—shorter windows, price‑sensitive travelers, and post‑COVID volatility—amplify the cost of misalignment. When pricing adjustments aren’t...

By Revenue Hub
Best Western Amex Offer: Spend $250 & Get $50 Back
BlogMay 5, 2026

Best Western Amex Offer: Spend $250 & Get $50 Back

American Express has launched a targeted Offer for Best Western stays in the United States and Canada. Cardholders who spend at least $250 on room rates and associated charges receive a $50 statement credit. The promotion runs until July 31,...

By Frequent Miler
When First Class Can Be Cheaper Than Baggage Fees
BlogMay 5, 2026

When First Class Can Be Cheaper Than Baggage Fees

Airlines' escalating checked‑bag fees are making economy tickets more expensive than premium upgrades. United recently offered a passenger a $97 first‑class upgrade that included free baggage, cheaper than the $100 fee for two checked bags. Such last‑minute upgrade offers illustrate...

By Peter Greenberg Worldwide (blog)
Least Stressful Airports in the U.S.
BlogMay 5, 2026

Least Stressful Airports in the U.S.

Recent traveler surveys rank the United States' least stressful airports, focusing on parking costs, drive time to downtown, and on‑time performance. Minneapolis‑St. Paul International leads the list, praised for reasonable parking fees and a 20‑minute commute to the city center....

By Peter Greenberg Worldwide (blog)
New JetBlue Premier Card Benefits Are Live, Now with 100K Welcome Offer
BlogMay 5, 2026

New JetBlue Premier Card Benefits Are Live, Now with 100K Welcome Offer

JetBlue has launched a refreshed Premier Mastercard on May 5, adding a 100,000 TrueBlue point welcome bonus for $5,000 spend in the first 90 days and a $499 annual fee. New perks include up to $300 in annual TrueBlue Travel...

By Frequent Miler
Power Bank Fire Prompts IndiGo Evacuation as Airlines Tighten Battery Rules
BlogMay 5, 2026

Power Bank Fire Prompts IndiGo Evacuation as Airlines Tighten Battery Rules

An IndiGo flight from Hyderabad to Chandigarh evacuated after a passenger’s power bank ignited on the tarmac. Cabin crew extinguished the fire and used slides to evacuate all 198 occupants without injury. The incident adds to a surge of lithium‑battery...

By The Bulkhead Seat
Victory Group Acquires Cameron House on Loch Lomond
BlogMay 5, 2026

Victory Group Acquires Cameron House on Loch Lomond

Victory Group, the investment firm, has purchased the historic Cameron House resort on Loch Lomond from KSL Capital Partners. The 17th‑century estate offers rooms, suites, cottages, two golf courses, three pools and eight dining venues. Financing was supplied by Apollo‑managed...

By Boutique Hotel News
American Airlines Pilots Union Says Takeover Talks Are Happening — “Any Path Forward” Is On The Table
BlogMay 5, 2026

American Airlines Pilots Union Says Takeover Talks Are Happening — “Any Path Forward” Is On The Table

American Airlines pilots union President Jim Kirby, after a no‑confidence vote against CEO Robert Isom and a board that refused to meet, is now courting merger discussions, saying any path forward—including a takeover—must be considered. The union is meeting with...

By View from the Wing
From Waste to Workflow: How Restaurants Are Turning Food Waste Into a Business Advantage
BlogMay 5, 2026

From Waste to Workflow: How Restaurants Are Turning Food Waste Into a Business Advantage

Restaurants are reclassifying food waste from a cost center to a profit lever as margins tighten. In the United States, the sector discards roughly 11.4 million tons of food each year—an estimated $25 billion in value—yet studies show a dollar invested in...

By Modern Restaurant Management
Gulf Conflict Hits China: May Day Flight Chaos
BlogMay 5, 2026

Gulf Conflict Hits China: May Day Flight Chaos

China's May Day travel rush is being reshaped by the Gulf conflict and the Strait of Hormuz blockade, which have driven up aviation fuel costs and forced widespread flight cancellations. International flights saw a 7.4% cancellation rate, with Japan experiencing...

By China Business Spotlight
Vegas Loop to Take Over Monorail?
BlogMay 5, 2026

Vegas Loop to Take Over Monorail?

The Boring Company’s Vegas Loop is proposing to dismantle the aging Las Vegas Monorail’s 3.9‑mile elevated guideway and replace it with a precast two‑lane roadway for Tesla‑driven Loop vehicles. Existing monorail stations would be retrofitted as Loop access points, eliminating the...

By The Gate
Can I Save Points on a Hyatt Award with a Date Change Trick? | Question of the Week Ep2 |...
BlogMay 4, 2026

Can I Save Points on a Hyatt Award with a Date Change Trick? | Question of the Week Ep2 |...

Frequent Miler’s Matt asks whether changing the date of a Hyatt award reservation can lock in current point costs before upcoming World of Hyatt program changes raise redemption rates. The podcast episode explores the feasibility of booking a stay now,...

By Frequent Miler
New Trump Palm Beach Airport Renaming Deal — He’ll Control The Merch And Messaging
BlogMay 4, 2026

New Trump Palm Beach Airport Renaming Deal — He’ll Control The Merch And Messaging

Palm Beach County and the Trump Organization have struck a deal to rename Palm Beach International Airport as President Donald J. Trump International Airport, effective July 1, 2026, pending FAA approval. The agreement grants the county royalty‑free, perpetual use of the Trump...

By View from the Wing
Earn Up to 1,200 Bonus Atmos Points by Shopping: Member Appreciation Bonus
BlogMay 4, 2026

Earn Up to 1,200 Bonus Atmos Points by Shopping: Member Appreciation Bonus

Alaska Airlines is running a Member Appreciation Bonus through May 11, 2026, allowing members to earn up to 1,200 extra Atmos points via its shopping portal. Shoppers receive 400 bonus points after spending at least $150, and a larger 1,200‑point boost after...

By The Gate
AmEx Offers: Get 10% Back on Expedia Hotel Bookings
BlogMay 4, 2026

AmEx Offers: Get 10% Back on Expedia Hotel Bookings

American Express has re‑launched a limited‑time offer that gives cardholders 10% back, up to $125 in statement credits, for prepaid hotel reservations made through the dedicated expedia.com/amex link. The promotion runs until August 4, 2026, and mirrors earlier cycles that have alternated...

By Doctor of Credit
Up to 110,000 United Miles For New Card: Unlocks Faster Flight Earning, Lower Award Prices
BlogMay 4, 2026

Up to 110,000 United Miles For New Card: Unlocks Faster Flight Earning, Lower Award Prices

United Airlines has overhauled its MileagePlus program, tying the most valuable earning rates and lower award prices to ownership of a United co‑branded credit card. New card offers now deliver up to 110,000 bonus miles and 3,000 Premier Qualifying Points,...

By View from the Wing
Orlando Airport Goes Galactic With Star Wars-Inspired May the Fourth Video
BlogMay 4, 2026

Orlando Airport Goes Galactic With Star Wars-Inspired May the Fourth Video

Orlando International Airport (MCO) rolled out a 74‑second Star Wars‑themed video on May 4, 2026, using augmented reality to stage the iconic opening crawl inside its terminals. The clip shows stormtroopers racing through gates, a holographic cameo by Mayor Buddy Dyer, and...

By The Bulkhead Seat