Hotels Blogs and Articles
Hotels Blogs and Articles
Hotels Pulse
EMAIL DIGESTS
Daily
Every morning
Weekly
Tuesday recap
EMAIL DIGESTS
Daily
Every morning
Weekly
Tuesday recap
Allegiant Air launched a "Travel with Confidence" policy that lets passengers change or cancel eligible flights without fees through the end of the current government shutdown. The flexible option applies to both new and existing bookings and requires customers to contact the airline directly. By emphasizing its network of smaller, less‑congested airports, Allegiant aims to keep operations stable while offering reassurance amid longer security lines and staffing shortages. The move reinforces the carrier’s focus on affordability and convenience in the leisure travel market.
A passenger discovered a wheel ripped off her checked bag after flying with American Airlines. The airline replied that the damage constituted “normal wear and tear” and refused compensation, pointing to its baggage liability policy. However, the U.S. Department of...
JMK Group has secured a £48 million (approximately $61 million) loan from OakNorth Bank and REL Finance to acquire and convert the nine‑storey Peninsular House office building on Lower Thames Street into a 260‑key hotel, pending planning approval. The development will provide...
Restaurant operators are repeatedly sabotaging their own margins by overlooking critical performance indicators, mistaking raw food costs for true profitability, and neglecting systematic staff training. Industry expert Roger Beaudoin of Restaurant Rockstars urges operators to shift from simple food‑cost percentages...
The Kensington hotel in London is launching a "Fashion Becomes Tea" afternoon tea inspired by the V&A Museum’s Schiaparelli exhibition. The menu translates Elsa Schiaparelli’s surrealist couture into sculptural pastries, vivid colour palettes and inventive savoury bites, and is priced...
Citi is offering a limited‑time transfer bonus that adds 30% more Virgin Atlantic miles when you move ThankYou points to the airline’s program. The promotion runs until 11:59 p.m. ET on April 18, 2026, and is part of a broader set...
Restaurant turnover now exceeds 75 percent, with quick‑service locations sometimes topping 150 percent. Replacing a front‑line employee costs roughly $5,864, meaning a midsize eatery can lose over $100,000 annually to churn. Operators cite low pay, erratic schedules and limited growth...
Holiday Inn Club Vacations has integrated its four Mexican Royal Resorts into IHG One Rewards, making the all‑inclusive properties visible in IHG’s rate search. IHG updated its program terms to recognize these timeshare‑style hotels, allowing members to book with cash,...
![United Airlines Accidentally Emailed Every Flight Attendant That They Were Moving To London [Roundup]](/cdn-cgi/image/width=1200,quality=75,format=auto,fit=cover/https://hixhlmpcokxhartfkpyi.supabase.co/storage/v1/object/public/images/thumbnails/ef139ab83479d2a58471a8e6f378a48d.webp)
United Airlines mistakenly emailed every flight attendant a notice that they were being transferred to London, sparking internal confusion. The error highlights the airline’s reliance on mass communications without adequate safeguards. In related travel industry news, American Airlines will equip...
President Trump warned that ICE agents could be sent to U.S. airports to arrest illegal immigrants if Congress does not reach a funding deal for the Department of Homeland Security. The partial government shutdown has left the Transportation Security Administration...
Rove Miles offers top‑tier earn rates for travel bookings and online shopping, crediting points instantly for prepaid hotel reservations. The program also awards hotel loyalty points and elite status credit when users book hotels through its platform, effectively turning a...
Lufthansa, Europe’s flagship carrier, is piloting a "light cleaning" concept on short‑haul flights, cleaning only Business Class cabins while economy sections and lavatories are serviced on demand. The trial runs on 20 routes between March 16 and March 29, targeting...
ITA Airways announced that its Volare frequent‑flyer program will cease and, starting April 1, 2026, the airline will adopt Lufthansa Group’s Miles&More as its official loyalty scheme. The transition does not automatically transfer Volare balances, which will expire unless redeemed. Miles&More will...
Ethiopian Airlines announced it will relocate from Terminal 7 to the new JFK Terminal One when the facility opens in 2026. The move makes the carrier the latest Star Alliance member to join the $19 billion redevelopment of New York’s flagship airport. Ethiopian’s...
Citibank announced that, effective April 19 2026, its Premium ThankYou Rewards cards will transfer points to Choice Privileges at a 25 percent reduced rate and to Preferred Hotels I Prefer at a 50 percent reduced rate. The former moves from 1,000 ThankYou points for 2,000 Choice points to 1,500,...
Capital One’s ongoing integration of Discover is moving its debit cards—and potentially some credit cards—onto the Discover network. The change surfaced when a traveler experienced repeated ATM denials in Poland and Ireland, discovering the card now bears the Discover logo....
Lufthansa is piloting a reduced‑cleaning regimen for economy cabins on 20 short‑haul routes, while business class continues to be cleaned between flights. The test, running through March 29, limits lavatory cleaning to passenger requests and removes seat‑back trash only when necessary,...
Hyatt has launched two new Chase Offers that return 15% cash back on qualifying stays at Park Hyatt and The Unbound Collection. The Park Hyatt offer applies to charges over $450 and caps at $70, while the Unbound offer triggers...
American Express has launched a limited‑time offer for card members booking prepaid stays on Hotels.com. Enrolled users earn ten Membership Rewards points for every dollar spent, capped at 10,000 points, effectively delivering about 15% cash‑back value. The promotion runs through...
American Express has launched a limited‑time Sonesta Offer that refunds $60 when cardholders spend at least $300 on room rates and charges. The promotion runs until June 20, 2026 and applies only to Sonesta International Hotels in the United States...
Air Canada flight‑attendant union CUPE is protesting upgrades to its leisure subsidiary Air Canada Rouge, claiming the new Boeing 737 MAX with premium‑economy seats, free Wi‑Fi and enhanced food and beverage services breach the collective bargaining agreement. The union filed formal...
American Airlines' AAdvantage eShopping platform is running a limited‑time promotion that rewards new members with a 1,000‑mile signup bonus after a $75 purchase. Existing members can earn 500 miles for each friend they refer, up to ten referrals, for a...
Mobile upselling has become a core revenue driver in hospitality, shifting the guest journey from the front desk to the smartphone. By delivering hyper‑personalised offers before arrival and during the stay, hotels capture high‑intent moments and boost ancillary spend. Best‑practice...
Hotels that attempt to hide or block negative guest reviews risk long‑term brand damage and legal exposure. The article from GuestRevu explains why suppressing criticism is ineffective in the age of ubiquitous online platforms. It outlines seven reasons to accept...
Hyatt has circulated a survey to select World of Hyatt elite members that signals sweeping program revisions slated for 2027‑2028. The potential changes include a new tier above Globalist, the removal of free parking and resort‑fee waivers, revamped award structures...
Luxury hotel gift cards have emerged as a sophisticated alternative to material presents, offering recipients curated experiences at top‑tier resorts worldwide. The article highlights five premier brands—Aman, Mandarin Oriental, Four Seasons, Rosewood, and Six Senses—detailing each card’s flexibility, denominations, and...
United Airlines mistakenly emailed its entire flight‑attendant workforce of about 30,000, announcing a transfer to its London Heathrow base. The error was corrected within 30 minutes, relieving most crew members who were not slated for the rare overseas move. United...
Emirates has paused Skywards tier downgrades and extended the expiry of miles, Platinum upgrades, and Skywards+ packages until 30 June 2026 due to the Iran‑related travel disruption. The tier renewal window for members whose review dates fall between 31 March and 31 May has...
Chase has rolled out targeted offers that return 15% of spend, up to $57 or $75 in statement credits, for stays of $100 or more at select Marriott brands including Renaissance, Le Méridien and TownePlace Suites. The promotion runs until March 31, 2026...
Singapore Airlines’ Spontaneous Escapes promotion lets travelers book a one‑way business‑class seat on the JFK‑Frankfurt fifth‑freedom route for 62,300 KrisFlyer miles. The offer must be booked by 31 March 2026 and used for travel between 1 April and 30 April 2026. Additional discounted economy and...
The U.S. Department of Transportation (DOT) dismissed a complaint by four allergy advocacy groups that claimed Southwest Airlines violated the Air Carrier Access Act by removing nut‑allergy passengers from pre‑boarding. Southwest had shifted those passengers to a later “extra time”...
Ethiopian Airlines announced the resumption of scheduled flights between Addis Ababa and Atlanta, launching service on May 21, 2026 with Boeing 787 Dreamliner and Airbus A350 aircraft. Economy seats are priced as low as $999, but tickets must be purchased...
A growing number of resort guests are sprinting for pool chairs, turning a simple leisure activity into a competitive sport. High‑priced hotels often provide insufficient loungers, forcing families to arrive before dawn or even sleep on chairs to secure a...
Chase Travel has begun beta‑testing a Price Match Guarantee for Sapphire Reserve for Business cardmembers, allowing refunds when a lower prepaid hotel rate is found. Eligible members must submit a claim within 24 hours to receive the price difference. Early...
Hotel revenue managers still rely on fragmented spreadsheets, slowing decisions. Flyr Hospitality’s Insights platform introduces a self‑service BI tool with an AI‑powered conversational assistant that transforms raw data into instant, actionable insights. The solution centralizes data across properties, letting revenue...
Recent geopolitical tensions in the Middle East are prompting travelers to seek safer alternatives, shifting demand toward Southern European beach destinations such as Spain, Italy, Portugal, Croatia and France. Hospitality analysts expect a surge in last‑minute and redirected bookings for...
Revenue management, once confined to pricing, is evolving into a strategic function for hotels. Leaders now prioritize demand insight, segment mix, and long‑term positioning over daily rate decisions. The role now intersects forecasting, budgeting, marketing, and sales, acting as a...
Hotel consultancy HVS reported that Europe’s hotel valuation index barely rose, expanding just 0.2% in 2025 despite robust travel demand. The continent logged three billion overnight stays, a 2.4% increase, driven largely by leisure tourists. Growth was uneven: Copenhagen posted...
Palladium Hotel Group announced that BLESS Ibiza The Site, a new 5‑star luxury hotel, will open in June 2026 as part of its expanding portfolio in Ibiza. The 461‑room property joins The Unexpected Ibiza Hotel and Ibiza Gallery within The...
At the JP Morgan Industrials Conference, U.S. legacy carriers reported record‑breaking demand as Q1 closed. Delta, American and United each logged multiple top‑sales days or weeks, while JetBlue and Frontier lifted revenue outlooks. United disclosed a $4.6 billion jet‑fuel cost hit and...
The Leela Palaces has purchased a 76‑acre nature resort near Madikeri, Karnataka, and will relaunch it as The Leela Coorg Forest Sanctuary later this year. The property currently features 71 villas with plans for 19 more, including a four‑bedroom presidential...
The hotel industry’s “earn and burn” dilemma sees guests accumulate loyalty points at mid‑scale or upscale properties and later redeem them for free stays at aspirational flagship hotels. While this drives brand loyalty, it depresses revenue per available guest (RevPAG)...
Chase has introduced a lifetime eligibility clause to the IHG Business Card, preventing members who have ever held the card from receiving the new sign‑up bonus. The previous terms only barred current cardholders or those who earned a bonus within...
LOT Polish Airlines launched its "Szalonej Środy" (Crazy Wednesdays) promotion, offering round‑trip economy tickets for as low as $121 USD. The deal applies to flights from Poland to Malta, Zagreb, Ljubljana, Nice, Podgorica and Tirana, with travel windows from April 1...
Art’otel London Battersea Power Station will launch its rooftop venue in April 2026, featuring the JOIA bar, a heated infinity pool, and sweeping city views. The bar and restaurant are open to the public, while the pool remains exclusive for...
Etihad Airways announced a 25% cut in tier qualification requirements for its Etihad Guest loyalty program, citing recent airspace restrictions caused by the Middle East conflict. The temporary adjustment aims to make elite status more attainable as flight schedules normalize....
Lufthansa is rolling out premium BAB B OR skincare kits in its First Class cabins this month, with Business Class upgrades slated for early May. The partnership is part of the airline’s Future Onboard Experience (FOX) program, which emphasizes comfort, personalization, and...
Free hot breakfasts, once a staple at budget hotels, are under pressure from rising labor and food costs. Major chains such as Marriott are shifting to paid buffet models, while Holiday Inn splits its approach: full‑service hotels charge, but Holiday Inn Express retains...
United Airlines CEO Scott Kirby told investors that government travel is down roughly 50%, eroding about 4‑5% of the carrier’s revenue. United is responding by retiring 21 aircraft early, cutting redeye flights and shifting its yield‑management system to fill seats...
Room00 announced a €330‑€420 million investment plan for 2026 to add 20 properties and more than 1,400 rooms across Spain, Italy, Portugal and the UK. Eighty percent of the capital will fund acquisitions of existing hostels and hotels, with the remaining...
