The Customer Signals Hiding in Your Ecommerce Data — and What to Do with Them
WooCommerce and Klaviyo’s new webinar and playbook reveal that leading ecommerce brands are moving from broad demographic targeting to real‑time behavioral signals, using restraint in messaging, and redefining loyalty beyond spend. Personalized, behavior‑based flows achieve 12% click‑through and 7% order rates, while Smile Brilliant’s integration of 150 custom profile properties drove a 47% year‑over‑year revenue increase. The research shows 62% of shoppers will pay more for trusted brands, and timing controls that pause sends during order issues protect that trust. Clean, connected data underpins all three levers.
How ONDC Plans To Digitise B2B Procurement For Kirana Stores Through DigiDukaan
India’s kirana stores, which account for roughly 75 % of FMCG sales, still rely on manual ordering and fragmented supply chains. To modernise B2B procurement, the Open Network for Digital Commerce (ONDC) and DPIIT launched DigiDukaan, an open‑network platform that connects...
CaratLane Appoints Dhaval Raja as Chief Sales Officer
CaratLane, the Tata‑backed jewellery retailer, announced the appointment of Dhaval Raja as Chief Sales Officer. Raja will oversee sales growth, new store roll‑outs, retail execution and customer‑experience transformation across the brand’s omni‑channel network. He joins from Senco Gold & Diamonds,...
Electronics Mart Eyes New Markets as Tech Hubs Fear Job Losses
Electronics Mart India, a Hyderabad‑based consumer‑electronics retailer, will invest roughly $12.7 million to open 20 new stores, including up to seven in Kolkata, and deepen its footprint in northern India. The chain currently derives about 60% of its revenue from Hyderabad,...
The Paradox Of Personalization: Billions Of AI-Tailored Ads Creates A Measurement Mess
The ad‑tech industry is chasing AI‑driven 1:1 personalization, generating billions of unique ad creatives. Privacy rules and the loss of deterministic identifiers have turned measurement into a multivariate nightmare, making it impossible to isolate what drives performance. While generative AI...
Luxury Brands Expand Footprint Across Siam Piwat’s Retail Destinations
Luxury brands are rapidly expanding across Siam Piwat’s flagship malls, Siam Paragon and IconSiam, as Bangkok climbs to fourth place globally for new luxury openings. Since 2023, more than 40 luxury houses and concept stores have launched, adding over 14,000 sqm...
Amazon Sellers Are Feeling Better About Prime Day, but They’re Still Watching Margins
Amazon’s Prime Day will run June 23‑26, extending the event to four days for the second straight year. Sellers report greater confidence than last year, citing reduced tariff uncertainty and clearer cost outlooks. However, rising fuel, logistics and advertising expenses...
Data Shows China’s Trade-In Scheme Is Successfully Driving Consumer Spending
China's State Council trade‑in programme, backed by 150 billion yuan (≈US$22 billion) of special treasury bonds, has spurred over 1.3 trillion yuan in consumer spending, achieving an average leverage of 1:8.7. The study of 23 provinces shows subsidies work best in fast‑growing economies,...
Bunnings to Sell Through Google AI Mode
Bunnings announced it will roll out a shoppable product range through Google AI Mode within the next two weeks, allowing customers to browse, select and purchase items directly via Google Search, Chrome and the Google app. The move builds on...
Magicpin Scales AI Assistant Vera, Targets over 10 Lakh Merchants by 2026: CEO
magicpin’s AI assistant Vera has recorded more than 5 million interactions and is now used by over 500,000 merchants across 25 verticals. The platform was adopted by 5 lakh restaurants and retailers within three months of launch, and the company aims to...
Grandma’s Recipe and a ‘Jar of Love’: How a Hyderabad Couple Turned Their Last ₹1,300 Into a ₹3.3...
During India’s March 2020 lockdown, Monica and Parth turned a dwindling ₹1,300 (~$16) cash reserve into a home‑made chicken pickle business. Leveraging a 90‑year‑old family recipe, they produced 4 kg of oil‑based pickle that lasts a year without preservatives. By FY 2024‑25 the...
Walmart Makes Major Move to Keep Customers Away From Amazon
Walmart is countering Amazon’s 2026 Prime Day by launching a six‑day Walmart Deals event from June 22 to June 28, extending three days beyond Amazon’s June 23‑26 sale. The retailer will give Walmart+ members early, online‑only access to high‑demand items,...
Prime Day Is Now a Weather System
Amazon has moved its flagship Prime Day sale to June 23‑26, pushing it earlier than the traditional July window to avoid the World Cup and Independence Day distractions. The four‑day event will feature deals across more than 35 categories, with discounts...
Lululemon Opens First Romania Store, Austria and India to Come
Lululemon opened its first Romanian store at Bucharest’s Băneasa Shopping City, operating through a franchise with Arion Retail Group. The launch adds to a rapid six‑week rollout that brings the brand’s EMEA store count to eight, including new locations in...
How Cross Border E-Comm and Social Platforms Power China’s Booming Supplement Market
China’s digital retail environment is dominated by home‑grown platforms such as Alibaba, JD, WeChat, and Douyin, where 51% of consumer spending now occurs online. The online nutraceutical market is projected to hit $17 billion in 2025, growing 14% year‑over‑year, with probiotics...
How Joybuy Aims to Outpace Amazon
Joybuy, JD.com’s European arm, is positioning itself against Amazon by offering faster delivery, a curated product range and aggressive pricing. The platform announced a marketplace model that will welcome third‑party sellers beginning in the second half of 2026. It also...
Luxury Briefing: Mytheresa Is Using AI to Find Future VIPs
LuxExperience, the parent of Mytheresa, Net‑a‑Porter, Mr Porter and Yoox, is deploying AI to pinpoint shoppers who are likely to become high‑value VIPs. The algorithm sifts through browsing patterns, purchase history and engagement signals to generate a VIP‑propensity score. Once...
LL.Bean to Re-Open Flagship in September Following Renovation
L.L.Bean is set to reopen its flagship Freeport campus in mid‑September after a $50 million, multiyear renovation. The revamped store will feature a grand staircase, a doubled‑size trout pond, an enlarged 3,000‑sq‑ft Café, and a modernized Custom Shop with expanded personalization...
They Just Opened Their 1,700th Cafe and Have 900 More Signed. Here’s the Strategy Fueling This $1.5 Billion Franchise.
Tropical Smoothie Café, acquired by Blackstone for $2 billion, posted $1.5 billion in system‑wide sales last year and opened its 1,700th café in April. The brand now has over 900 signed locations in its development pipeline, with first‑quarter sales up 10 % YoY...
EasyKiosk Launches Commerce Operating System to Unify POS, Payments, Delivery and AI Marketing
easyKiosk has launched a Commerce Operating System that unifies point‑of‑sale, payments, online ordering, delivery, loyalty and AI‑driven marketing on a single platform. The solution targets hospitality, retail, leisure and multi‑site operators and runs on web, Android and iOS. It integrates...
More Nigerians Are Buying Phones on Credit as Smartphones Dominate 70% of BNPL Gadget Purchases, Says Credit Direct
Nigerians are increasingly turning to Buy‑Now‑Pay‑Later (BNPL) to afford smartphones, with the device class now representing 70% of all BNPL gadget purchases. A Credit Direct study of 300,000 customers shows 81% of those phones are Android models, while 90% of...
ChatGPT Can Now Buy Things for You After Deal with Payments Giant Visa
Visa has embedded its payment network into ChatGPT, enabling the chatbot to shop and complete purchases on behalf of users. Customers link a Visa card, set spending limits and approval steps, and the AI can locate items—such as wireless headphones...
Wibra to Open Third Store in France
Dutch discount retailer Wibra is set to open its third French store on June 17 in Dunkirk, a coastal city in the Hauts‑de‑France region. The new outlet will sit in a retail park alongside Aldi, Basic‑Fit, Electro Dépôt and KFC. Wibra’s French...
The Raley’s Companies Launch In-Store Media Network
Raley's Companies announced the launch of an in‑store retail media network powered by Grocery TV across 208 of its locations, including Raley's, Bel Air, Nob Hill, Bashas', Food City and AJ's Fine Foods. The partnership extends Grocery TV’s platform, which already serves more than 6,700 stores...
Daily Harvest Releases Three Limited-Edition Smoothies Tied to World Cup
Daily Harvest has introduced three limited‑edition smoothies—Cherry Pie Protein, Blueberry Maple, and Mango Chile—aligned with the FIFA World Cup co‑hosted by the United States, Canada, and Mexico. Each flavor reflects a host nation’s culinary cues, with Cherry Pie Protein offering...
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[EBook] The Delivery Growth Engine
The Retail Bulletin promotes a new ebook that details how twelve leading ecommerce brands solved chronic delivery problems that hinder growth. It outlines five “delivery engines” that transform shipping from a cost center into a profit driver, and introduces a...
Mexico’s Largest Department Store Chain Coppel Expands AI Merchandising Pilot Program to Footwear
Mexico’s largest department store chain, Coppel, is extending its AI‑driven merchandising pilot to private‑label footwear for both men and women. The pilot builds on a previous test of First Insight’s predictive AI platform in women’s apparel, which evaluated 462 styles....
Adidas Offers Ecommerce-as-a-Service (EaaS) Featuring AI Agents
Adidas announced an ecommerce‑as‑a‑service (EaaS) offering, debuting with an Audi F1 store built on Salesforce technology. The rollout, completed in eight weeks, unlocked a business opportunity exceeding $100 million. AI agents powered by Salesforce’s Agentforce handle merchandising, search ranking and returns,...
What Is the Best Way to Manage Ecommerce Returns at Scale?
E‑commerce’s rapid growth has driven a surge in product returns, with roughly 30% of online purchases sent back versus under 9% in physical stores. In 2022 alone, U.S. consumers returned an estimated 3.5 billion items, accounting for about 16.5% of total...
Commercial Property: Between Ultra-Discerning Site Selection and a Scarcity of New Projects
French retailers and investors are becoming ultra‑selective about location as data‑rich analytics sharpen site‑selection criteria. With scarce new retail projects, owners are pivoting to refurbish existing centres, emphasizing footfall, loyalty and mixed‑use ecosystems. Regulatory constraints and debates over car access...
Subscriptions Lift Conversions for Online Retailers, New Data Shows
New data from Digital Commerce 360’s Top 1000 Report shows online retailers that offer subscription programs enjoy a 4.5% average conversion rate, 1.4 percentage points higher than non‑subscription peers. Only 3.2% of the world’s 1,000 best‑performing e‑commerce sites currently use...
Joybuy Plans to Open Its Marketplace to Third-Party Sellers
Joybuy, JD.com’s European e‑commerce platform, will launch a third‑party marketplace in the second half of 2026. The new model will welcome both European and Chinese brand sellers, expanding beyond Joybuy’s original inventory‑only approach. This shift aligns the platform with competitors...
We Tried to Buy the Exact Same Tickets on StubHub. We Got Six Different Prices.
A Business Insider experiment found that StubHub displayed six different total prices for the identical Yankees‑Red Sox seats, ranging from $424 to $490. The base ticket price was consistent at $183, but fees varied dramatically—from $28 to $60—depending on the...
Coolblue Opens Flagship Store in Berlin
Coolblue opened its eighth German store, a two‑story flagship on Berlin’s Tauentzienstraße. The 1,756 m² location introduces the retailer’s revamped concept that emphasizes hands‑on product experiences, featuring around 1,000 items across eight categories. Shoppers can control demo TVs with their own...
Thirdlove Launches Nipple Covers as It Looks for White Spaces Within Intimates
Thirdlove is expanding into the nipple‑cover category with reusable silicone pads available in three shades and two sizes, priced at $29 for up to 15 wears. Development took three years and the product will sell online, in its two California...
The Sales Floor Has Been Reset. Now What?
The article argues that AI has turned basic product knowledge and recommendations into a commodity, forcing retailers to shift from transactional selling to experiential, emotionally‑driven interactions. Historical parallels – from mechanised textiles to the quartz watch crisis – show technology...
Europe’s New E‑commerce Agenda: How AI Is Resetting Growth and Competition
European retailers are accelerating AI adoption to revive e‑commerce growth after a slowdown, with AI‑driven personalization, pricing and logistics reshaping the market. The EU’s forthcoming AI Act is prompting firms to adopt transparent, low‑risk models, while AI‑powered SaaS solutions are...
How Alexa for Shopping Impacts Marketers
Amazon is retiring its Rufus AI assistant and launching a new Alexa for Shopping, an agentic tool that creates shopping guides, finds deals, automates purchases, and tracks pricing. The move lets Amazon own the entire purchase journey within its closed...
Starbucks Brews Up Plan for at Least 5,000 More U.S. Stores
Starbucks announced a plan to add at least 5,000 new U.S. stores, aiming for a rollout of 400 locations per year by fiscal 2028. CEO Brian Niccol highlighted untapped growth in the corridor between Texas and Virginia and the broader...
Industry Leaders at ShopTalk Europe See Agentic Commerce as Retail’s Biggest Shift in 30 Years
At ShopTalk Europe, AI‑driven "agentic commerce"—where autonomous agents purchase goods and pay with crypto—was hailed as the biggest retail shift in three decades. Juniper Research forecasts $8 billion in transaction value by 2026, soaring to $3.5 trillion by 2031, while McKinsey sees...
How Independent Retailers Can Compete Like National Chains— Without a National Chain Budget
National Retail Solutions (NRS) released a white paper showing how independent retailers can compete with national chains by leveraging affordable, integrated technology. The paper highlights NRS’s POS platform, merchant services, and the industry’s largest digital‑out‑of‑home (DOOH) ad network as tools...
New Invoca Study Finds Consumers Won’t Wait. AI Gives Brands the Speed to Win the Sale.
Invoca’s 2026 B2C Buyer Experience Report reveals a stark speed gap: 56% of U.S. consumers expect a brand to reply within an hour, yet only 36% actually receive a response. The delay drives revenue loss, with 79% of shoppers abandoning...
Thredup Has a New Feature That Competes Head-On With Poshmark
ThredUp, the online thrift retailer founded in 2009, has launched a peer‑to‑peer selling feature that lets users list items directly on its platform. The move adds a hands‑on alternative to its traditional managed‑marketplace model, where sellers ship bags to ThredUp’s...
Mirakl & Dogma Alares to Accelerate Ecommerce Growth in Turkey
Mirakl has teamed up with Istanbul‑based consulting firm Dogma Alares to accelerate e‑commerce growth in Turkey, one of Europe’s fastest‑expanding online markets. The partnership bundles Mirakl’s marketplace, dropship, retail‑media and AI‑powered commerce platforms with Dogma Alares’ local strategy, design and...
Wing and Walmart Expand Drone Delivery Network to Seven New US Metro Areas
Wing, Alphabet’s drone delivery arm, and Walmart are extending the nation’s largest residential drone delivery network to seven additional U.S. metros, bringing the footprint to nearly 20 markets. The new cities—Memphis, New Orleans, Philadelphia, Phoenix, San Diego, the San Francisco Bay Area, and...
Nestlé’s Stefan Kovačević on Building Brands for Both Humans and AI
In a recent Brave Commerce episode, Stefan Kovačević, Nestlé’s global retail media and digital‑shelf lead, explained how artificial intelligence is reshaping product discovery, evaluation, and purchase. He introduced the twin concepts of “human equity” and “machine equity,” arguing that brand...
Stop Just Announcing Sales. Start Driving Them.
Integral Ad Science released a guide for retailers to boost summer sales by leveraging precision targeting. The guide highlights IAS Context Control Targeting (CCT) that can capture a 20% traffic spike to sales‑related content, and Audience Enhanced Targeting (AET) that...
The Kicks You Wear: Why StockX Is Launching Live Shopping
StockX, the leading secondary‑market platform for sneakers and streetwear, announced a live‑shopping service launching this summer. The feature will let sellers host real‑time video streams to showcase items ranging from sneakers to electronics, enabling instant purchases. CEO Greg Schwartz says...
Amy Sullivan On How Bed Bath & Beyond Is Building A Home Retail Empire
Bed Bath & Beyond, under new President Amy Sullivan, is relaunching as a home‑focused hub by pairing its flagship stores with The Container Store and Kirkland’s in a dual‑branded format. The first combined location opened in Dallas, and the rollout will convert roughly...
Flipkart Group Partners with Meta to Expand Creator-Led Commerce in India
Flipkart Group has teamed up with Meta to embed affiliate product tagging within Facebook posts and Reels, allowing creators to link directly to Flipkart and Myntra listings. The rollout begins on Facebook, with Instagram slated for a later phase, and...