Today's SaaS Pulse

Salesforce launches AgentExchange, a unified AI marketplace with $50M builder fund
Salesforce has merged its three separate app and AI stores into a single marketplace called AgentExchange, now live with more than 13,000 ready‑made apps, AI agents, and automation components. The new store features intent‑aware search, one‑click buying and instant activation within Salesforce or Slack, and includes a $50 million builder fund to encourage partner development.
Also developing:

14 Ways to Use Microsoft Copilot More Effectively at Work
Microsoft Copilot is embedded across Microsoft 365, but many users see only generic, corporate‑sounding output. The article outlines 14 ready‑to‑use prompts that treat Copilot like a literal intern, guiding it with clear roles, goals, and guardrails. Examples range from pre‑meeting briefings and slide‑deck outlines to data narratives and calendar audits. By swapping vague commands for specific instructions, workers can turn Copilot from a novelty into a productivity sidekick.
Upsell & Cross‑sell Boost M&A Valuation
As a SaaS company, the benefits of being able to up-sell or cross-sell a customer go beyond just growing your revenue base. When the time comes to start conversations with strategic buyers or investors, your ability to grow the average...

CyberNut Closes $5M Growth Capital for K-12 Security Awareness Training
CyberNut, a Miami‑based startup, closed a $5 million minority growth equity round led by Growth Street Partners to scale its K‑12 cybersecurity awareness platform. The company, which emerged from stealth in May 2024 after raising $800,000 in pre‑seed capital, already serves over...
Harvard Classroom Refines My Scaling Framework, Benefits All
Teaching at Harvard Business School has been one of the toughest and most rewarding experiences of my career. I’ve been in some tricky startup boardrooms before, but the rigor it takes to work with HBS students is next level. When...
Focus on ‘Don’ts’ to Build Systems that Know when to Say ‘No’
The article argues that AI knowledge bases must go beyond listing policies and include explicit "don’ts" to prevent harmful behavior. By integrating negative examples, decision‑logic trees, and relational knowledge graphs, organizations can give agents contextual guardrails and judgment akin to...

What SaaS Security ROI Looks Like in Practice
AppOmni released an ROI report showing SaaS security delivers tangible operational benefits quickly. Customers reported saving roughly 146 manual hours each month and a 24% reduction in audit findings after gaining visibility. The study found measurable value within two weeks...

Zucora Offers AI Powered Training Platform for Retailers
Zucora, Canada’s leading home‑furnishing protection provider, has launched Champions, an AI‑driven, mobile training platform for retail sales associates, offered free to its SmartOne partners. The platform delivers bite‑sized, gamified modules, virtual webinars, and a points‑based incentive system that rewards learning...
Treating Top and Low Performers Differently Sends Harmful Message
Small talk with your top performers: fun and bonding Small talk with low performers: brutal

WebCatalog: Turn Any Website Into a Desktop App
WebCatalog lets users convert any website into a standalone desktop application for macOS and Windows, offering a centralized hub that eliminates browser tab overload. The platform bundles features such as ad and tracker blocking, app‑level passwords, cloud sync, and customizable...
RB2B Works Only for Established Outbound B2B SaaS
RB2B will be a waste of time and money for you IF: 1. You’ve never done outbound successfully We get people who come in super excited with big inbound machines. “This is going to be my next growth channel.” If you don’t...

Using Data Upsert to Optimize Test Data Management
Tonic.ai has added upsert capabilities to its test‑data platform, allowing teams to insert new records while updating existing ones without overwriting valuable test data. The feature supports preserving legacy fixtures, merging multiple data subsets, and retaining mock data for unreleased...
Data Isn't Enough; Clarity Drives Mid-Market Growth
If dashboards were enough, every mid-market B2B company would sail past $30M ARR. They don't. 😬 Not because they lack data, tools, or smart people. They stall because no one can agree on what the data actually means. 👈 EXAMPLE:...
Guideline Strengthens Senior Leadership Team with Three Strategic Appointments
Guideline announced three senior leadership appointments: Steve Silvers as Chief Product Officer, Michael Laxineta as Senior Vice President of North American Data, and Vivian Herron as Senior Vice President of Sales for North America Brands and Agencies. The hires follow...
Create an AI‑Powered CRM in Just 20 Minutes
How to vibecode your own AI CRM in only 20 minutes with Claude ⤵️ We all need a personal CRM, whether we're managing sales, vendors, candidates, customers, investors, or partners. Yet most of us don't want to deal with the...
Six‑Step Blueprint for Predictable SaaS Growth
How I’d build a predictable SaaS growth pipeline if I had to start from scratch: (It’s the same 6-stage process we’ve used with 100+ B2B SaaS teams) 1. Attract the right people. You need to get in front of prospects...
I Scanned 2,500 Hugging Face Models for Malware/Issues. Here Is the Data
Veritensor launches as a zero‑trust security solution for the AI model supply chain, offering deep static analysis and cryptographic verification of popular model formats such as Pickle, PyTorch, Keras, GGUF, and Python wheels. The tool can detect malicious code—including RCE,...

Sumo Logic Targets Data Pipeline Blind Spots with New Snowflake and Databricks Tools
Sumo Logic announced two new applications for Snowflake and Databricks that enhance real‑time visibility into data pipelines. The Snowflake Logs App provides login analytics, query performance insights, and centralized log correlation, while the Databricks Audit App offers unified monitoring of...

House Passes Historic AI Bill for US Small Businesses
The U.S. House passed the AI for Main Street Act with a 395‑14 vote, mandating AI education for small businesses via SBA training hubs. Adoption of AI among small firms rose 18% year‑over‑year, yet 65% fear compliance costs from fragmented...

Nightfall Expands Data Protection with AI Browser Security for Browsers, Endpoints and SaaS
Nightfall unveiled an AI Browser Security solution that protects browsers, endpoints, and SaaS applications from real‑time data theft driven by AI tools. The offering intercepts uploads, clipboard pastes, screenshots and other browser‑based actions that traditional DLP cannot see. Powered by...
TrueFoundry Launches TrueFailover to Automatically Reroute Enterprise AI Traffic During Model Outages
TrueFoundry unveiled TrueFailover, an autonomous resilience layer that detects AI provider outages, slowdowns, or quality drops and instantly reroutes enterprise traffic to backup models and regions. The system integrates multi‑model, multi‑region routing, degradation‑aware monitoring, and dynamic prompt adjustment to preserve...

Alkami Launches 1-Click SDK Manager
Alkami has introduced a One‑Click SDK Manager that lets financial‑institution developers self‑manage staging and production deployments. The tool consolidates validation, dependency checks, scheduling and rollout tracking into a single, guided workflow, cutting friction and accelerating time‑to‑market. By shifting deployment ownership...

LexisNexis Unveils Global Launch of AI Work Automation for Legal Professionals
LexisNexis, the data and analytics arm of RELX, launched a global commercial preview of its Protégé AI assistant for legal and business professionals. The platform delivers pre‑built, configurable workflows that automate tasks such as drafting motions, contracts, redlining, and research,...

Quantum Health Expands Solution Suite Built on a New Agentic AI Platform
Quantum Health unveiled an expanded suite of healthcare navigation solutions built on a new agentic AI platform. The technology goes beyond answering queries, proactively identifying clinical risk, initiating outreach, and coordinating care with human experts. Three tiered offerings—Quantum Signature, Quantum...
Sell to the Buyer Who Gets Your Vision
Maxime Berger (@MaximeMB_) didn’t sell BlogBuster to the highest bidder on @acquiredotcom. He had a lot of options and fit was the deciding factor. Some buyers came from totally different industries. Nothing SaaS. Nothing product-led. And Maxime kept thinking about his...

HSBC Picks Harvey AI for Lawful Good Plans
HSBC has launched the Harvey AI platform to automate high‑stakes legal analysis, targeting contract review, regulatory compliance and research. The system, trained on extensive legal precedents and financial regulations, promises machine‑speed processing that traditionally required large lawyer teams. HSBC’s rollout...
What CIOs Get Wrong About Integration Strategy and How to Fix It
CIOs often treat integration as a purely technical project, ignoring business drivers, which leads to fragmented systems and wasted spend. Missteps include conflating strategy with implementation, postponing data‑governance, and outsourcing strategic planning. Gartner data shows only 48% of digital initiatives...
Last Rites for Perpetual Enterprise Software Licenses?
Enterprise software vendors are accelerating the retirement of perpetual‑license products, declaring many versions End of Availability and pushing customers toward cloud‑based SaaS suites. While the shift may raise short‑term costs, research shows that modern subscription models deliver better cybersecurity, functionality,...

Xactly Appoints CTO and CPO to Accelerate AI-Driven Innovation
Xactly announced the promotion of long‑time executives Kandarp Desai to Chief Technology Officer and Christopher Li to Chief Product Officer. The moves come after recent CMO and CHRO hires, completing a strategic refresh of the senior leadership team. Both leaders...

Datarails Raises $70M to Inject AI Smarts Into Excel-Based Finance
Datarails announced a $70 million Series C round, pushing its total funding above $175 million. The startup’s FinanceOS platform embeds AI directly into Excel, letting finance teams link data across ERP, CRM, and HR systems. Revenue surged more than 70 percent last year while...
UK Tech Funding Drops 11% in 2025, but Late-Stage Capital Remains Resilient
UK tech companies raised $15.3 billion in 2025, an 11 percent drop from the previous year, yet the market retained its rank as the world’s second‑largest tech funding hub behind the United States. Deal volume contracted 35 percent, but late‑stage financing proved resilient,...

Fracttal Raises $35M to Expand AI-Driven Maintenance for Asset-Intensive Industries
Madrid‑based Fracttal closed a $35 million round led by Riverwood Capital to accelerate its AI‑driven maintenance platform. The company already serves more than 1,500 customers in over 60 countries, managing more than 20 million registered assets. Fracttal One integrates enterprise systems, third‑party...

Antidote Completes $5M Seed Round for Billing Compliance Automation
Antidote, an AI‑based billing compliance platform for law firms, closed a $5 million seed round led by Lakestar, adding to its earlier $2 million pre‑seed raise for a total of $7 million. The solution integrates with existing time‑recording and practice‑management tools to check...
Why Independent Retailers Are Replacing Legacy POS with Industry-Specific Systems
Independent retailers are abandoning generic legacy point‑of‑sale platforms for industry‑specific solutions that deliver greater flexibility, security, and operational control. Legacy systems, originally built as one‑size‑fits‑all, now hinder scalability, omnichannel integration, and data‑driven decision making. Specialized POS software such as Rapid’s...

Klient Launches Klient PSA – Project Agent on Salesforce AgentExchange
Klient announced the launch of its Klient PSA – Project Agent on Salesforce AgentExchange, an AI‑driven tool designed for hybrid workforces in professional services and SaaS firms. The agent automates weekly sprint planning, time‑entry verification, resource allocation reviews, and rapid...
BLOY Loyalty Alternatives: Top Picks For 2026
The episode explains why growing brands outgrow the basic BLOY Rewards app and need loyalty platforms that offer strategic guidance, deep data integration, and extensive customization. It highlights Yotpo Loyalty as the top 2026 alternative, emphasizing its dedicated eCommerce experts,...
Why Most Companies Don’t Know What They Spend on Software
Most companies entering the 2026 budgeting cycle cannot accurately quantify their software usage or spend, creating an operational blind spot. As tool stacks expand faster than governance processes, redundant platforms, unused licenses, and overlapping functionality proliferate. Founder Ghita El Haitmy highlights...

Elastic Supercharges Performance for Serverless Offering on AWS
Elastic announced a performance upgrade for its Elastic Cloud Serverless on AWS, leveraging new Graviton instances. The enhancement delivers up to 50% higher indexing throughput and 37% lower search latency, with no additional cost to users. The serverless service remains...

KNIME Appoints Trevor Kaufman as CEO as It Enters Next Growth Phase
KNIME announced that founder‑CEO Michael Berthold is stepping down and that Trevor Kaufman, a veteran SaaS executive, will take the helm. Kaufman previously grew Piano from a startup to a 570‑person, 14‑country operation serving major media and financial brands. He...
13 Cyber Questions to Better Vet IT Vendors and Reduce Third-Party Risk
Enterprises are increasingly exposed to cyber‑risk through third‑party IT providers, as recent high‑profile breaches—Marks & Spencer’s £300 million loss, a Chinese group stealing OAuth tokens from 700 firms, and a SAP NetWeaver zero‑day—demonstrate. Attackers exploit trusted vendor pathways, bypassing traditional perimeter...

Amagi Slides in India Debut, as Cloud TV Software Firm Tests Investor Appetite
Amagi Media Labs raised $196 million in a Bengaluru‑based IPO, debuting on Indian exchanges at a 12% discount to its ₹361 issue price before settling around ₹349. The cloud‑software firm, which helps broadcasters and streaming services monetize video, earned roughly 73%...
Master Databricks Agent Skills with Gavita’s Tutorial
Checkout this video of how to use Agent Skills in Databricks. 👩🏽🔬 Gavita does a great job in this video.

Bolna Nabs $6.3M From General Catalyst for Its India-Focused Voice Orchestration Platform
Bolna, an Indian voice‑orchestration startup, closed a $6.3 million seed round led by General Catalyst, adding Y Combinator and several angel investors. The company now processes over 200,000 calls daily and is on track to surpass $700,000 in annual recurring revenue,...
Learn How to Build True AI-First B2B Companies
Be honest: Do you actually know how to build an AI-first B2B company? Or are you just bolting GPT onto your existing product and hoping? SaaStr AI 2026. May 12-14. SF Bay. Come learn from founders, execs + leaders who've...
Proper ICP Boosts SaaS Win Rates by 68%
SaaS companies that have an Ideal Customer Profile have a 68% higher win rate. Early-Stage Companies are more likely to hit true Product Market Fit once they do a proper Ideal Customer Profile exercise. Mid-Stage Companies are able to accelerate...
The Challenges of Soft Delete
Soft delete is common, but using an "archived_at" flag often bloats tables, complicates queries, and slows maintenance. The article outlines why retained rows rarely get read and how they inflate backups. It then evaluates four PostgreSQL‑centric alternatives: application‑level archiving to...
56% of Companies Have Seen Zero Financial Return From AI Investments, PwC Survey Says
PwC’s Global CEO Survey of 4,454 executives across 95 countries reveals that 56% of companies have seen no financial benefit—neither higher revenue nor lower costs—from AI investments over the past year. Only 12% reported achieving both revenue growth and cost...