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Today's SaaS Pulse

Salesforce launches AgentExchange, a unified AI marketplace with $50M builder fund

Salesforce has merged its three separate app and AI stores into a single marketplace called AgentExchange, now live with more than 13,000 ready‑made apps, AI agents, and automation components. The new store features intent‑aware search, one‑click buying and instant activation within Salesforce or Slack, and includes a $50 million builder fund to encourage partner development.

Upsell & Cross‑sell Boost M&A Valuation
SocialJan 21, 2026

Upsell & Cross‑sell Boost M&A Valuation

As a SaaS company, the benefits of being able to up-sell or cross-sell a customer go beyond just growing your revenue base. When the time comes to start conversations with strategic buyers or investors, your ability to grow the average...

By Michael Lyon
CyberNut Closes $5M Growth Capital for K-12 Security Awareness Training
NewsJan 21, 2026

CyberNut Closes $5M Growth Capital for K-12 Security Awareness Training

CyberNut, a Miami‑based startup, closed a $5 million minority growth equity round led by Growth Street Partners to scale its K‑12 cybersecurity awareness platform. The company, which emerged from stealth in May 2024 after raising $800,000 in pre‑seed capital, already serves over...

By SecurityWeek
Harvard Classroom Refines My Scaling Framework, Benefits All
SocialJan 21, 2026

Harvard Classroom Refines My Scaling Framework, Benefits All

Teaching at Harvard Business School has been one of the toughest and most rewarding experiences of my career. I’ve been in some tricky startup boardrooms before, but the rigor it takes to work with HBS students is next level. When...

By Mark Roberge
Focus on ‘Don’ts’ to Build Systems that Know when to Say ‘No’
NewsJan 21, 2026

Focus on ‘Don’ts’ to Build Systems that Know when to Say ‘No’

The article argues that AI knowledge bases must go beyond listing policies and include explicit "don’ts" to prevent harmful behavior. By integrating negative examples, decision‑logic trees, and relational knowledge graphs, organizations can give agents contextual guardrails and judgment akin to...

By The New Stack
What SaaS Security ROI Looks Like in Practice
NewsJan 21, 2026

What SaaS Security ROI Looks Like in Practice

AppOmni released an ROI report showing SaaS security delivers tangible operational benefits quickly. Customers reported saving roughly 146 manual hours each month and a 24% reduction in audit findings after gaining visibility. The study found measurable value within two weeks...

By Security Boulevard
Zucora Offers AI Powered Training Platform for Retailers
NewsJan 21, 2026

Zucora Offers AI Powered Training Platform for Retailers

Zucora, Canada’s leading home‑furnishing protection provider, has launched Champions, an AI‑driven, mobile training platform for retail sales associates, offered free to its SmartOne partners. The platform delivers bite‑sized, gamified modules, virtual webinars, and a points‑based incentive system that rewards learning...

By Retail Insider Canada
Treating Top and Low Performers Differently Sends Harmful Message
SocialJan 21, 2026

Treating Top and Low Performers Differently Sends Harmful Message

Small talk with your top performers: fun and bonding Small talk with low performers: brutal

By Jason Lemkin
WebCatalog: Turn Any Website Into a Desktop App
PodcastJan 21, 2026

WebCatalog: Turn Any Website Into a Desktop App

WebCatalog lets users convert any website into a standalone desktop application for macOS and Windows, offering a centralized hub that eliminates browser tab overload. The platform bundles features such as ad and tracker blocking, app‑level passwords, cloud sync, and customizable...

By Martech Zone Interviews
RB2B Works Only for Established Outbound B2B SaaS
SocialJan 21, 2026

RB2B Works Only for Established Outbound B2B SaaS

RB2B will be a waste of time and money for you IF: 1. You’ve never done outbound successfully We get people who come in super excited with big inbound machines. “This is going to be my next growth channel.” If you don’t...

By Adam Robinson
Using Data Upsert to Optimize Test Data Management
NewsJan 21, 2026

Using Data Upsert to Optimize Test Data Management

Tonic.ai has added upsert capabilities to its test‑data platform, allowing teams to insert new records while updating existing ones without overwriting valuable test data. The feature supports preserving legacy fixtures, merging multiple data subsets, and retaining mock data for unreleased...

By Security Boulevard
Data Isn't Enough; Clarity Drives Mid-Market Growth
SocialJan 21, 2026

Data Isn't Enough; Clarity Drives Mid-Market Growth

If dashboards were enough, every mid-market B2B company would sail past $30M ARR. They don't. 😬 Not because they lack data, tools, or smart people. They stall because no one can agree on what the data actually means. 👈 EXAMPLE:...

By Anna Furmanov
Guideline Strengthens Senior Leadership Team with Three Strategic Appointments
NewsJan 21, 2026

Guideline Strengthens Senior Leadership Team with Three Strategic Appointments

Guideline announced three senior leadership appointments: Steve Silvers as Chief Product Officer, Michael Laxineta as Senior Vice President of North American Data, and Vivian Herron as Senior Vice President of Sales for North America Brands and Agencies. The hires follow...

By MarTech Series
Create an AI‑Powered CRM in Just 20 Minutes
SocialJan 21, 2026

Create an AI‑Powered CRM in Just 20 Minutes

How to vibecode your own AI CRM in only 20 minutes with Claude ⤵️ We all need a personal CRM, whether we're managing sales, vendors, candidates, customers, investors, or partners. Yet most of us don't want to deal with the...

By Kyle Poyar
Six‑Step Blueprint for Predictable SaaS Growth
SocialJan 21, 2026

Six‑Step Blueprint for Predictable SaaS Growth

How I’d build a predictable SaaS growth pipeline if I had to start from scratch: (It’s the same 6-stage process we’ve used with 100+ B2B SaaS teams) 1. Attract the right people. You need to get in front of prospects...

By devbasu
I Scanned 2,500 Hugging Face Models for Malware/Issues. Here Is the Data
NewsJan 21, 2026

I Scanned 2,500 Hugging Face Models for Malware/Issues. Here Is the Data

Veritensor launches as a zero‑trust security solution for the AI model supply chain, offering deep static analysis and cryptographic verification of popular model formats such as Pickle, PyTorch, Keras, GGUF, and Python wheels. The tool can detect malicious code—including RCE,...

By Hacker News
Sumo Logic Targets Data Pipeline Blind Spots with New Snowflake and Databricks Tools
NewsJan 21, 2026

Sumo Logic Targets Data Pipeline Blind Spots with New Snowflake and Databricks Tools

Sumo Logic announced two new applications for Snowflake and Databricks that enhance real‑time visibility into data pipelines. The Snowflake Logs App provides login analytics, query performance insights, and centralized log correlation, while the Databricks Audit App offers unified monitoring of...

By SiliconANGLE
House Passes Historic AI Bill for US Small Businesses
NewsJan 21, 2026

House Passes Historic AI Bill for US Small Businesses

The U.S. House passed the AI for Main Street Act with a 395‑14 vote, mandating AI education for small businesses via SBA training hubs. Adoption of AI among small firms rose 18% year‑over‑year, yet 65% fear compliance costs from fragmented...

By eWeek
Nightfall Expands Data Protection with AI Browser Security for Browsers, Endpoints and SaaS
NewsJan 21, 2026

Nightfall Expands Data Protection with AI Browser Security for Browsers, Endpoints and SaaS

Nightfall unveiled an AI Browser Security solution that protects browsers, endpoints, and SaaS applications from real‑time data theft driven by AI tools. The offering intercepts uploads, clipboard pastes, screenshots and other browser‑based actions that traditional DLP cannot see. Powered by...

By SiliconANGLE
TrueFoundry Launches TrueFailover to Automatically Reroute Enterprise AI Traffic During Model Outages
NewsJan 21, 2026

TrueFoundry Launches TrueFailover to Automatically Reroute Enterprise AI Traffic During Model Outages

TrueFoundry unveiled TrueFailover, an autonomous resilience layer that detects AI provider outages, slowdowns, or quality drops and instantly reroutes enterprise traffic to backup models and regions. The system integrates multi‑model, multi‑region routing, degradation‑aware monitoring, and dynamic prompt adjustment to preserve...

By VentureBeat
Alkami Launches 1-Click SDK Manager
NewsJan 21, 2026

Alkami Launches 1-Click SDK Manager

Alkami has introduced a One‑Click SDK Manager that lets financial‑institution developers self‑manage staging and production deployments. The tool consolidates validation, dependency checks, scheduling and rollout tracking into a single, guided workflow, cutting friction and accelerating time‑to‑market. By shifting deployment ownership...

By Crowdfund Insider
LexisNexis Unveils Global Launch of AI Work Automation for Legal Professionals
NewsJan 21, 2026

LexisNexis Unveils Global Launch of AI Work Automation for Legal Professionals

LexisNexis, the data and analytics arm of RELX, launched a global commercial preview of its Protégé AI assistant for legal and business professionals. The platform delivers pre‑built, configurable workflows that automate tasks such as drafting motions, contracts, redlining, and research,...

By SiliconANGLE
Quantum Health Expands Solution Suite Built on a New Agentic AI Platform
NewsJan 21, 2026

Quantum Health Expands Solution Suite Built on a New Agentic AI Platform

Quantum Health unveiled an expanded suite of healthcare navigation solutions built on a new agentic AI platform. The technology goes beyond answering queries, proactively identifying clinical risk, initiating outreach, and coordinating care with human experts. Three tiered offerings—Quantum Signature, Quantum...

By AI-TechPark
Sell to the Buyer Who Gets Your Vision
SocialJan 21, 2026

Sell to the Buyer Who Gets Your Vision

Maxime Berger (@MaximeMB_) didn’t sell BlogBuster to the highest bidder on @acquiredotcom. He had a lot of options and fit was the deciding factor. Some buyers came from totally different industries. Nothing SaaS. Nothing product-led. And Maxime kept thinking about his...

By Andrew Gazdecki
HSBC Picks Harvey AI for Lawful Good Plans
NewsJan 21, 2026

HSBC Picks Harvey AI for Lawful Good Plans

HSBC has launched the Harvey AI platform to automate high‑stakes legal analysis, targeting contract review, regulatory compliance and research. The system, trained on extensive legal precedents and financial regulations, promises machine‑speed processing that traditionally required large lawyer teams. HSBC’s rollout...

By eWeek
What CIOs Get Wrong About Integration Strategy and How to Fix It
NewsJan 21, 2026

What CIOs Get Wrong About Integration Strategy and How to Fix It

CIOs often treat integration as a purely technical project, ignoring business drivers, which leads to fragmented systems and wasted spend. Missteps include conflating strategy with implementation, postponing data‑governance, and outsourcing strategic planning. Gartner data shows only 48% of digital initiatives...

By CIO.com
Last Rites for Perpetual Enterprise Software Licenses?
NewsJan 21, 2026

Last Rites for Perpetual Enterprise Software Licenses?

Enterprise software vendors are accelerating the retirement of perpetual‑license products, declaring many versions End of Availability and pushing customers toward cloud‑based SaaS suites. While the shift may raise short‑term costs, research shows that modern subscription models deliver better cybersecurity, functionality,...

By CIO.com
Xactly Appoints CTO and CPO to Accelerate AI-Driven Innovation
NewsJan 21, 2026

Xactly Appoints CTO and CPO to Accelerate AI-Driven Innovation

Xactly announced the promotion of long‑time executives Kandarp Desai to Chief Technology Officer and Christopher Li to Chief Product Officer. The moves come after recent CMO and CHRO hires, completing a strategic refresh of the senior leadership team. Both leaders...

By AI-TechPark
Datarails Raises $70M to Inject AI Smarts Into Excel-Based Finance
NewsJan 21, 2026

Datarails Raises $70M to Inject AI Smarts Into Excel-Based Finance

Datarails announced a $70 million Series C round, pushing its total funding above $175 million. The startup’s FinanceOS platform embeds AI directly into Excel, letting finance teams link data across ERP, CRM, and HR systems. Revenue surged more than 70 percent last year while...

By SiliconANGLE
UK Tech Funding Drops 11% in 2025, but Late-Stage Capital Remains Resilient
NewsJan 21, 2026

UK Tech Funding Drops 11% in 2025, but Late-Stage Capital Remains Resilient

UK tech companies raised $15.3 billion in 2025, an 11 percent drop from the previous year, yet the market retained its rank as the world’s second‑largest tech funding hub behind the United States. Deal volume contracted 35 percent, but late‑stage financing proved resilient,...

By The Fintech Times
Fracttal Raises $35M to Expand AI-Driven Maintenance for Asset-Intensive Industries
NewsJan 21, 2026

Fracttal Raises $35M to Expand AI-Driven Maintenance for Asset-Intensive Industries

Madrid‑based Fracttal closed a $35 million round led by Riverwood Capital to accelerate its AI‑driven maintenance platform. The company already serves more than 1,500 customers in over 60 countries, managing more than 20 million registered assets. Fracttal One integrates enterprise systems, third‑party...

By Tech.eu
Antidote Completes $5M Seed Round for Billing Compliance Automation
NewsJan 21, 2026

Antidote Completes $5M Seed Round for Billing Compliance Automation

Antidote, an AI‑based billing compliance platform for law firms, closed a $5 million seed round led by Lakestar, adding to its earlier $2 million pre‑seed raise for a total of $7 million. The solution integrates with existing time‑recording and practice‑management tools to check...

By Tech.eu
Why Independent Retailers Are Replacing Legacy POS with Industry-Specific Systems
NewsJan 21, 2026

Why Independent Retailers Are Replacing Legacy POS with Industry-Specific Systems

Independent retailers are abandoning generic legacy point‑of‑sale platforms for industry‑specific solutions that deliver greater flexibility, security, and operational control. Legacy systems, originally built as one‑size‑fits‑all, now hinder scalability, omnichannel integration, and data‑driven decision making. Specialized POS software such as Rapid’s...

By TechBullion
Klient Launches Klient PSA – Project Agent on Salesforce AgentExchange
NewsJan 21, 2026

Klient Launches Klient PSA – Project Agent on Salesforce AgentExchange

Klient announced the launch of its Klient PSA – Project Agent on Salesforce AgentExchange, an AI‑driven tool designed for hybrid workforces in professional services and SaaS firms. The agent automates weekly sprint planning, time‑entry verification, resource allocation reviews, and rapid...

By AI-TechPark
BLOY Loyalty Alternatives: Top Picks For 2026
BlogJan 21, 2026

BLOY Loyalty Alternatives: Top Picks For 2026

The episode explains why growing brands outgrow the basic BLOY Rewards app and need loyalty platforms that offer strategic guidance, deep data integration, and extensive customization. It highlights Yotpo Loyalty as the top 2026 alternative, emphasizing its dedicated eCommerce experts,...

By eCommerce Fastlane
Why Most Companies Don’t Know What They Spend on Software
NewsJan 21, 2026

Why Most Companies Don’t Know What They Spend on Software

Most companies entering the 2026 budgeting cycle cannot accurately quantify their software usage or spend, creating an operational blind spot. As tool stacks expand faster than governance processes, redundant platforms, unused licenses, and overlapping functionality proliferate. Founder Ghita El Haitmy highlights...

By TechBullion
Elastic Supercharges Performance for Serverless Offering on AWS
NewsJan 21, 2026

Elastic Supercharges Performance for Serverless Offering on AWS

Elastic announced a performance upgrade for its Elastic Cloud Serverless on AWS, leveraging new Graviton instances. The enhancement delivers up to 50% higher indexing throughput and 37% lower search latency, with no additional cost to users. The serverless service remains...

By MarTech Series
KNIME Appoints Trevor Kaufman as CEO as It Enters Next Growth Phase
NewsJan 21, 2026

KNIME Appoints Trevor Kaufman as CEO as It Enters Next Growth Phase

KNIME announced that founder‑CEO Michael Berthold is stepping down and that Trevor Kaufman, a veteran SaaS executive, will take the helm. Kaufman previously grew Piano from a startup to a 570‑person, 14‑country operation serving major media and financial brands. He...

By AI-TechPark
13 Cyber Questions to Better Vet IT Vendors and Reduce Third-Party Risk
NewsJan 21, 2026

13 Cyber Questions to Better Vet IT Vendors and Reduce Third-Party Risk

Enterprises are increasingly exposed to cyber‑risk through third‑party IT providers, as recent high‑profile breaches—Marks & Spencer’s £300 million loss, a Chinese group stealing OAuth tokens from 700 firms, and a SAP NetWeaver zero‑day—demonstrate. Attackers exploit trusted vendor pathways, bypassing traditional perimeter...

By CSO Online
Amagi Slides in India Debut, as Cloud TV Software Firm Tests Investor Appetite
NewsJan 21, 2026

Amagi Slides in India Debut, as Cloud TV Software Firm Tests Investor Appetite

Amagi Media Labs raised $196 million in a Bengaluru‑based IPO, debuting on Indian exchanges at a 12% discount to its ₹361 issue price before settling around ₹349. The cloud‑software firm, which helps broadcasters and streaming services monetize video, earned roughly 73%...

By TechCrunch Enterprise
Master Databricks Agent Skills with Gavita’s Tutorial
SocialJan 21, 2026

Master Databricks Agent Skills with Gavita’s Tutorial

Checkout this video of how to use Agent Skills in Databricks. 👩🏽🔬 Gavita does a great job in this video.

By Ali Ghodsi
Bolna Nabs $6.3M From General Catalyst for Its India-Focused Voice Orchestration Platform
NewsJan 21, 2026

Bolna Nabs $6.3M From General Catalyst for Its India-Focused Voice Orchestration Platform

Bolna, an Indian voice‑orchestration startup, closed a $6.3 million seed round led by General Catalyst, adding Y Combinator and several angel investors. The company now processes over 200,000 calls daily and is on track to surpass $700,000 in annual recurring revenue,...

By TechCrunch AI
Learn How to Build True AI-First B2B Companies
SocialJan 21, 2026

Learn How to Build True AI-First B2B Companies

Be honest: Do you actually know how to build an AI-first B2B company? Or are you just bolting GPT onto your existing product and hoping? SaaStr AI 2026. May 12-14. SF Bay. Come learn from founders, execs + leaders who've...

By Jason Lemkin
Proper ICP Boosts SaaS Win Rates by 68%
SocialJan 20, 2026

Proper ICP Boosts SaaS Win Rates by 68%

SaaS companies that have an Ideal Customer Profile have a 68% higher win rate. Early-Stage Companies are more likely to hit true Product Market Fit once they do a proper Ideal Customer Profile exercise. Mid-Stage Companies are able to accelerate...

By TK Kader
The Challenges of Soft Delete
NewsJan 20, 2026

The Challenges of Soft Delete

Soft delete is common, but using an "archived_at" flag often bloats tables, complicates queries, and slows maintenance. The article outlines why retained rows rarely get read and how they inflate backups. It then evaluates four PostgreSQL‑centric alternatives: application‑level archiving to...

By Hacker News
56% of Companies Have Seen Zero Financial Return From AI Investments, PwC Survey Says
NewsJan 20, 2026

56% of Companies Have Seen Zero Financial Return From AI Investments, PwC Survey Says

PwC’s Global CEO Survey of 4,454 executives across 95 countries reveals that 56% of companies have seen no financial benefit—neither higher revenue nor lower costs—from AI investments over the past year. Only 12% reported achieving both revenue growth and cost...

By Slashdot