Today's SaaS Pulse

Fire disrupts Google Cloud India network, performance stays sluggish
A fire damaged Google Cloud India's network infrastructure, and the service remained slower than usual a week after the incident.
Also developing:
By the numbers: GIA acquires 30% stake in De Beers' Tracr blockchain platform

Why I Left Evernote for Notion After 14 Years - and a 900% Price Creep
Evernote’s latest pricing overhaul jumps the annual fee to $250—a 900% increase from its original $25 plan—forcing longtime users to reassess value. The company bundled AI tools, tighter notebook limits, and reduced storage into higher‑priced tiers, prompting the author of a ZDNET piece to abandon the service after 14 years. He migrated to Notion, which offers a free tier with unlimited storage and a low‑cost Plus plan for migration. The switch highlights how aggressive price creep can drive churn toward more flexible competitors.
Fragmented Recruiting Data Wastes Time, Demands Unified Workflow
We didn’t decide to build Collected because we wanted to launch another piece of recruiting software. We built it because we kept seeing the same operational problem show up in different forms. It came up working with our recruiting agency...
Growth Requires Custom Innovation Accounting, Not Standard Metrics
The Lean Startup proposes a unique way of looking at growth metrics The book suggests that the typical metrics, user registration growth and gross revenue, don’t paint an accurate picture of true sustainable growth Rather, each founder needs to find their...
Zwift Removes Level‑100 Cap and Adds Outdoor Recommendation Feature in New Update
Zwift rolled out a major platform upgrade that removes the long‑standing Level 100 rider limit, launches an outdoor recommendation tool in the Companion app, and adds a Pas Normal Studios‑sponsored gravel race series. The changes aim to keep cyclists engaged as...
Mitratech Debuts ARIES AI, Cutting Docket Work by 66%
Mitratech Legal Solutions introduced ARIES™ AI, an advanced docket‑management add‑on for its TeamConnect platform. The governed AI engine claims to reduce manual docketing effort by as much as 66% and save roughly 30 minutes per scheduling order, promising faster, lower‑risk...
Tasklet Launches Chatbot‑style AI Platform, Letting Users Build Apps in Minutes
Tasklet debuted a chatbot‑style AI agent platform that lets anyone author, host and deploy internal applications in minutes without writing code. The launch coincides with the company’s inclusion in ERP Software Blog’s 2026 Best Microsoft Dynamics ERP Tools list, underscoring...
Snowflake Introduces Project SnowWork to Enable AI-Driven Enterprise Task Execution
Snowflake announced a research preview of Project SnowWork, an autonomous AI platform embedded in its data cloud that lets business users trigger complex, multi‑step workflows with natural‑language prompts. The system deploys secure, data‑grounded AI agents that can query governed data,...

AI's Rapid Evolution Demands Enduring, Unified Platforms
The SaaS era was defined by unbundling : find a workflow, optimize it, own it. Salesforce chose sales automation. Slack chose chat. Dropbox chose file sharing. Point solutions won by perfecting single workflows. The playbook : own one pain point,...
Updates to GitHub Copilot Interaction Data Usage Policy
GitHub announced that, starting April 24, interaction data from Copilot Free, Pro, and Pro+ users will be used to train its AI models unless users opt out. The policy excludes Copilot Business and Enterprise customers, whose data remains untouched. Users can...

Direct Communications Launches Mobile in 60 Days with Gaiia
Direct Communications rolled out mobile services in roughly 60 days by leveraging the AI‑driven OSS/BSS platform from gaiia. The rollout builds on the company’s 2025 migration of its broadband operations to the same platform, allowing mobile to share billing, product...

Oracle: AI Agents Can Reason, Decide and Act - Liability Question Remains
Oracle announced Fusion Agentic Applications, embedding AI agents into its Fusion Cloud suite covering finance, HR, ERP and supply‑chain functions. The agents are marketed as capable of reasoning, deciding and acting autonomously to achieve defined business outcomes. Analysts caution that...

Low Retention, High Burn = No $50M Valuation
I talk to delusional Series A founders every day. So now, I just tell them this. If your company does under $10M ARR, burns over $200k/mo, and has low Gross Retention…you are not worth $50-100M to anyone. Doesn't matter what your...

Shopify: The Operating System of AI-Driven Commerce
Shopify is redefining its role from a pure e‑commerce platform to the operating system of digital commerce by embedding generative AI directly into merchant tools. Rather than chasing frontier AI models, the company focuses on the operational layer where business...

Review: Google Workspace Secures Data and Scales To Meet the Moment
Google Workspace, formerly G Suite, is praised for its ease of deployment and robust collaboration tools that help government employees work across dispersed locations. The suite combines Gmail, Drive, Docs, Meet, Chat and AI‑driven features like Gemini and Notebook LM, delivering productivity...

Figma’s AI Boost May Offset Steep Revenue Decline
$FIG, Figma, is down 80%+ over 1 year. It's just released AI agent integration so your bots can design for you. https://www.figma.com/blog/the-figma-canvas-is-now-open-to-agents/ Their SG&A costs have grown linearly with their revenue suggesting they need to increase prices or control costs to get to...

Trayd Raises $10M, Slashes Payroll Time 28x
Congrats to Trayd on their $10M Series A! Specialty trade contractors deal with union rules, multistate labor laws, and a ton of manual back-office work. Trayd automates payroll, HR, and compliance for them, cutting a 14-hour weekly process down to under...

Clari + Salesloft, 1mind Partner to Advance Revenue Orchestration
Clari + Salesloft announced a strategic partnership with AI firm 1mind, embedding 1mind’s digital teammates into its Predictive Revenue System. The agreement also marks the gradual sunset of the Drift conversational marketing tool, with existing clients being referred to 1mind...

How Lumi AI Helps CPGs Find ‘Multi-Million-Dollar Opportunities’ Hidden in Their Supply Chain Data
Lumi AI, founded in 2023, offers a natural‑language interface that plugs into ERP systems like SAP and Oracle, letting CPG and food‑retail teams query supply‑chain data instantly. The startup has secured $3.7 million in seed funding and counts Kroger, Growmark and...

Domo Launches AI Agent Builder with Broad Enterprise Data Connectivity
Domo Inc. announced an AI agent builder that includes a library of enterprise data connectors powered by the Model Context Protocol. The platform lets users design conversational or goal‑oriented agents that can pull internal and external data, automate tasks, and...

Donna Expands to SAP Sales and Service Cloud
Donna has launched an AI‑driven assistant for SAP Sales and Service Cloud, extending its capabilities to field sales and service teams. The assistant offers proactive coaching before meetings and automates post‑meeting data entry, eliminating the need for manual updates. Its...

WealthReach Launches AI SEO and AEO Engine for Advisors
WealthReach has unveiled Attract, an AI‑driven SEO and answer‑engine optimisation (AEO) platform built specifically for registered investment advisors. The tool continuously scans a firm’s website, local search trends and content gaps, then drafts locally‑targeted landing pages and refreshes existing material...

TMTB: Pricing Update
TMT Breakout announced that its standard‑tier subscription will rise to $85 per month or $900 per year on the next renewal cycle. This marks the first price increase for existing customers in more than 2.5 years. The company emphasized that any...

Flanks Launches AI Financial Advisor for Wealth Managers
Flanks, a Barcelona‑based WealthTech firm, unveiled its AI Financial Advisor, a natural‑language co‑pilot that lets wealth managers interrogate complex, multi‑custodian portfolios instantly. The platform merges client wealth data with live market intelligence, delivering consolidated household views, real‑time sentiment, cash‑flow visibility,...

Adonis Raises $40M Series C to Strengthen Healthcare Revenue Cycle
Adonis announced a $40 million Series C round to accelerate its revenue‑cycle platform for healthcare providers. The funding, led by a mix of existing and new investors, will support product expansion and deeper market penetration. CEO Akash Magoon highlighted persistent challenges such as...

Usage-Based SaaS Pricing Triggers Tax Compliance Chaos
Usage-based pricing is the future of SaaS. It's also a sales tax compliance nightmare nobody warns you about. Here's the problem: Traditional subscriptions are simple for tax. Customer pays $99/month. Same price, same tax, same jurisdiction. Every month. Usage-based pricing? Complete opposite. Every transaction is...

6 Ways to Extract Data From Salesforce Data Cloud (Updated 2026)
Salesforce Data 360, the fastest‑growing component of the Salesforce ecosystem, now supports over 300 native connectors for ingesting any data type. The platform offers six distinct ways to export that unified data: Data Activations, Data Actions, Flow‑triggered HTTP callouts, zero‑copy...

Best Klaviyo Alternatives for Revenue Growth and Advanced Analytics
Klaviyo remains a leading CRM for e‑commerce, but its cost and complexity can deter startups. The article highlights three cost‑effective alternatives—Maestra, Brevo, and Omnisend—that deliver advanced analytics and multi‑channel performance tracking. Each platform offers customizable attribution, granular revenue dashboards, and...

AI Agent Auto-Optimizes Upsell Outreach via Data Experiments
We created a PQL agent that looks through Mixpanel and Stripe engagement metrics on trialing signups then cross references it with industry/company news and our other agents to figure out the best angle to attack to upsell/cross-sell engaged users. Then it...

Early Users Test SEO AI Tool Before Public Release
Last Sunday I closed access to Roborank, the SEO Agent that does your SEO work. 7 People joined (€2.3K): - 1 Travel Blogger - 2 SaaS Owners - 4 Agency Owners Each one of them will use it in different ways: - Crafting Better Copy for...

WRITER Sets a New Standard for Enterprise AI with the First Agent Skills and Playbooks for Business Teams
WRITER unveiled a suite of no‑code tools that let Fortune 500 marketing, sales and other business teams create AI agents, Skills and Playbooks using natural language. The new Skills creator automatically generates production‑ready agent capabilities, while the enhanced Playbook builder turns...

Live OpenClaw Setup: Get Guide and Config Files Free
Live OpenClaw setup this Friday, March 27 at 1:30 PM PT. I'm setting it up from scratch in real-time. Server spin-up to the first Slack message. You'll see what actually matters. Walk away with the setup guide and the config files I...
AI Builds Custom Phone Agents From Simple Prompts
Never a dull moment in AI! The era of "prompt-to-phone-agent" is here. Meet Norm. Literally just tell Norm the phone agent you want → Norm builds it for you → Automate your calls instantly 👀

SAP Ariba Is Now Generally Available
SAP announced the general availability of its next‑generation Ariba platform, marking the shift from announcement to execution. The rebuilt solution runs on SAP Business Technology Platform, delivering a unified, real‑time data foundation and open APIs for tighter integration with SAP...
New Platform Lets Enterprises Hire AI Agents Directly
https://t.co/yyVE9JSDUu enables enterprises to post, evaluate, and hire AI agents while developers gain direct access to operational deployment. https://t.co/lUvJccf5H6

ServiceNow Shifts to Agent‑driven Execution Platform
1/ ⚡️My take: The new @ServiceNow Australia release is less about features… …and more about a vital platform pivot. 🤖 This is where ITSM, SPM, and work management start to become agent-driven systems of execution, not just workflow engines.🧵👇 https://t.co/9Yvj8L84El

SAP Showcases New AI Capabilities, Ehancements, and Global Partnerships
SAP announced a suite of AI‑enabled enhancements across its Concur platform, including integration with Microsoft 365 Copilot that embeds expense and travel tasks directly in Office apps. Two new Joule agents—Expense Automation and Pre‑Submit Audit—automate report creation and receipt validation,...
Live AI Video Studios Replace Discord for Creators
🚨 Higgsfield just dropped Higgsfield Chat and it changes everything for AI creators. Think Discord, but every room is a live AI video studio. Watch others generate in real time. Drop in. Collab. No scheduling. No setup. You are not alone
Tailor Demos with Real Data to Close Deals
Founders: Demo environment checklist: 1. Customer-like data (never dummy data) 2. Industry-specific examples 3. Offline-proof key screens 4. Competitors' logos removed 5. Customized workflows Generic demos = lost deals.

AutoTechIQ Announces Launch of AutoQuoteIQ, Expanding Its AI-Driven Platform for Automotive Repair Shops
AutoTechIQ unveiled AutoQuoteIQ, an AI‑driven tool that automates repair estimate creation for automotive service shops. The product builds on the company’s digital inspection platform, linking inspection data directly to revenue‑generating workflows. By delivering faster, data‑backed quotes, AutoQuoteIQ aims to boost...
Basecamp Launches Full Agent-Access CLI and Expanded API
Basecamp is now fully agent accessible with a brand-new and comprehensive CLI, wrapped by a great skill, and backed by a revamped and much expanded API. It's a fantastic way to give your agents access to everything in Basecamp and...
Chinese Firms Boost AWS Compliance Demand 250% Abroad
Chinese companies' demand for Amazon Web Services compliance has increased by 250% as they expand overseas | Going Global · Technology _ https://t.co/YUHaLiFdIV https://t.co/w6d3n4u8bd

Blume Ventures-Backed Zivy Pivots To Fintech Compliance Amid Rise Of AI Agents
AI startup Zivy, backed by Blume Ventures, announced it will cease operations on March 31, 2026 after struggling to convert users into paying customers. The Bengaluru‑based firm, which raised $1.2 million in a September 2024 pre‑seed round, saw demand evaporate as...
Top AI Infrastructure Tools I'm Loving Right Now
AI infra tools I've been using and loving recently: - @railway - @resend - @fastmcp
Show Up Directly, Customers Forgive Rough Products
No dashboard. No portal. Manual operations. Sarah Ahmad got on Zoom with every single early customer. She says people forgive a rough product when you show up and solve their problem directly. https://t.co/yYvLbzjEa1
UrVenue to Showcase Unified Booking and Experience Commerce Platform at Indian Gaming Tradeshow and Convention 2026
UrVenue will debut its unified booking and experience commerce platform at the Indian Gaming Tradeshow and Convention in San Diego, Booth #2034. The solution lets casino and resort operators sell and manage amenities—from sportsbooks to nightclubs—through a single system, with...

AI‑heavy Firms Double Revenue; Others Stay Flat
Since 2023, the top quartile of AI spenders on @tryramp have more than doubled their revenue. Bottom quartile? Flat A roofing company in Texas. A window installer in Utah. A construction firm in Florida that grew 65% The gap is accelerating and...

Sparrow Guided Launch Expands Access to Industry-Leading Leave Management Expertise
Sparrow introduced Sparrow Guided, a new self‑service tier that blends step‑by‑step digital guidance with access to its seasoned leave specialists. The platform automates routine tasks while reserving human expertise for complex claims, expanding the reach of Sparrow’s concierge‑level support beyond...

UiPath Announces New Agentic Solution to Accelerate Procurement Cycles
UiPath unveiled its new Purchase-to-Pay (P2P) solution, an agentic AI platform that overlays existing ERP and CRM systems to automate procurement and accounts‑payable workflows. The tool leverages Intelligent Xtraction and Processing, AI‑driven approval routing, and UiPath Maestro orchestration to capture...
Addigy Expands European Investment as Apple Device Adoption Soars Across the Region
Addigy announced a major expansion of its European investment, appointing former Jamf executive Michel van den Berg as Head of International Sales & Channels. The move comes as Apple devices capture a growing share of enterprise hardware across Europe, creating...