Special Series: The Trust Advantage with Brock Robertson, Chief Revenue Officer at Payroc | Episode 480
In this episode of the Trust Advantage series, Payroc CRO Brock Robertson discusses the evolving payment strategies of software platforms, highlighting the shift from full payment ownership (pay‑fac models) back toward trusted referral and partnership models. He explains how the complexity, regulatory burden, and loss of focus that come with becoming a pay‑fac have led many SaaS companies to re‑evaluate and seek flexible, scalable partnerships that let them retain some control while offloading payment operations to experts like Payroc. Robertson emphasizes that trust, transparency, and a people‑powered approach are key to building long‑term, growth‑focused relationships across companies of all sizes.
From Ultramarathons to Market Shifts: Scott Sambucci on Leading Innovation
In this episode, Scott Zambucci, Managing Director at NIA1, discusses how his background in ultramarathons and scaling tech firms informs his approach to accelerating innovation in regulated financial services. He explains NIA1's core offering—a secure, off‑estate digital sandbox that streamlines...
210. Jens Levin, Founder & CEO of Sitoo - No Overnight Success: 22 Years of Focus, Teamwork, and Playing the...
In this episode, Jens Levin, founder and CEO of Cito, shares the 22‑year journey of building a SaaS platform that powers the in‑store experience for non‑food retailers across Europe and beyond. After a decade of experimentation, Cito pivoted in 2015...
Account-Based Marketing Fundamentals with Hat Media
In this debut episode of SaaS Stories, co‑founder Nigel Halton of Hat Media breaks down the fundamentals of account‑based marketing (ABM) for B2B SaaS. He explains how the shift from offline, manual campaigns to data‑rich, online environments makes ABM essential...
Mary Technology Wants to Solve Litigation's 'Fact Chaos' Problem
In this episode, Bob Ambroji interviews Daniel Lord Doyle, co‑founder and CEO of Mary Technology, about the company’s new fact‑management system that tackles the “fact chaos” lawyers face when reviewing massive document sets in litigation. Doyle explains how Mary extracts...
Automation and AI at Work in Pickens County
In this episode of the Tyler Tech Podcast, accounts payable specialist Holly Poole explains how Pickens County, Georgia transitioned from fragmented document‑management and accounting systems to a unified, cloud‑based ERP (ERP Pro) enhanced with AI‑driven invoice capture and AP automation. The new...
Maro of the Minds: Kenzie Butera Davis with Jenny Fielding
In this episode, founder Kenzie Butera Davis discusses Morrow, a platform that provides early‑intervention mental‑health screening and risk detection for K‑12 students. She traces her journey from nonprofit work and accelerator experience to launching Morrow, highlighting a pivotal win at...
#277 How CFOs Scale to $100M+ Without Leaving Xero, David Tuck, Founder, Mayday and Kate Hayward, Managing Director UK, Xero
In this episode, Kevin Appleby talks with Kate Hayward, Managing Director of Xero UK, and David Tuck, founder of Mayday, about how finance teams can scale beyond $100 million in revenue while staying on Xero instead of migrating to a traditional...
From Skeptic to True Believer: How OpenClaw Changed My Life | Claire Vo
Claire Vo, former product executive and AI startup founder, now runs her business, podcast, and family life with nine OpenClaw agents deployed across Mac Minis and old laptops. After an initial mishap that deleted her family calendar, she became a...
Modernizing Federal Government IT with Atlassian and Isos Technology
In this episode, Leah Wood and Nick Nader of ISOS Technology discuss modernizing fragmented federal IT Service Management (ITSM) environments using Atlassian’s Jira Service Management (JSM). They explain how legacy ITSM setups—often a patchwork of tools like ServiceNow, spreadsheets, and...
E637: Can You Trust Amazon Keyword Tool Estimates? We Found Out.
In this episode the Econ Crew team evaluates how trustworthy Amazon keyword and sales estimate tools are, focusing on Helium 10 and Jungle Scout. By comparing actual search volume data from Brand Analytics for three of their own brands to...
Deel Adds an ATS
In this 7‑minute episode of This Week in RecTech, host Chris Russell highlights recent moves in the talent acquisition space, including Adzuna’s acquisition of Trovit and Mitula, NovaWorks’ $8 million seed round for its AI‑native HCM platform, and Deal’s launch of...
Nga Phan, Head of Product at Bolt - PIR Ep. 799
In this episode, Tony Canyas chats with Nah Phan, Head of Product at Bolt, about the company’s role as an insurance distribution exchange that connects carriers, agencies, and embedded partners with consumers. Phan explains Bolt’s AI‑driven matching engine that digitizes...
Bring Your AI Agents to Basecamp
In this episode of Rework, Jason Fried and David Heinemeier-Hansson discuss Basecamp’s new "agent‑friendly" capabilities, which make AI agents able to interact directly with Basecamp via a command‑line interface (CLI). They explain that traditional web accessibility concepts inspired this work,...
Is Healthcare Safe From the SaaS Bloodbath? With Omada CEO Sean Duffy and Stephanie Davis
In this episode of Lifers, host Christina Farr talks with Omada Health CEO Sean Duffy and equities analyst Stephanie Davis about whether the current SaaS market downturn, driven by AI hype and tightening valuations, threatens digital health firms. Duffy explains...
How OpenAI Silently Cancelled My 3-Year Account and Gaslighted Me for 48 Hours
Gabby, CEO of Intentional Visionary Media, recounts how OpenAI abruptly deactivated her three‑year business ChatGPT account without warning, locking her out of extensive client work and research data. She describes a broken UI that displayed a 402 payment‑required error, no...
208. Lisen Zethraeus, CMO at Stratsys - How to Make Your Experts the Face of Your Brand
In this episode, CMO Lisen Zethraeus of Stratsys discusses how the company leverages its internal subject‑matter experts to become the public face of its brand, especially in the complex GRC and ESG space. She explains the dual‑track thought‑leadership strategy that...
How TeamSupport Reached $10M–$25M ARR With 1,000 Customers | Grant Stanis
In this episode, Grant Stanis, CEO of TeamSupport, discusses how his company turned support ticket data into revenue-generating insights, scaling to over 1,000 customers and $10‑$25M ARR. He explains TeamSupport’s unique product that links support conversations to retention and upsell...
Ep 736: ChatGPT Skills: How to Use The New Feature From OpenAI and The Best Use Cases
In this episode of the Everyday AI Show, host Jordan Wilson breaks down OpenAI's newly released ChatGPT Skills—a beta feature for business, enterprise, and education plans that lets teams create reusable, SOP‑like workflows inside ChatGPT. He demonstrates how to build...
AI-Powered Vendor Management and How CFOs Streamline Operations with Sara Wyman, CEO & Founder at Stackpack
In this episode of CFO Weekly, host Megan Weiss talks with Sara Wyman, CEO and founder of StackPak, about the evolving role of CFOs in vendor management and how AI can automate and streamline the process. Wyman explains that traditional...
#275 How to Choose Between AI-Native Tools and Proven Finance Platforms, Gavin McGahey, CTO & Co-Founder, AccountsIQ
In this episode, Gavin McGahey, CTO and co‑founder of AccountsIQ, discusses the evolution of finance technology from early cloud accounting to today’s AI‑enhanced platforms. He explains how AccountsIQ is integrating tightly scoped, audit‑able AI agents to automate routine tasks like...
Semaphore’s New Pricing Model: Built for the AI Era of CICD
In this episode, Pete Milorovic announces Semaphore's new pricing model tailored for the AI-driven, always‑on CI/CD era. The plan separates compute costs from support and success services, lowers per‑minute rates for high‑performance F1 machines to $0.0075, and shifts self‑agent billing...
380: Customer Service's AI Shift: Zendesk CTO Adrian McDermott on Deterministic AI and Context Engineering
In this episode, Zendesk CTO Adrian McDermott discusses the company’s evolution from a product‑led startup to a AI‑driven leader in customer service, emphasizing the shift toward deterministic AI and context engineering. He explains how Zendesk uses generative AI tools to boost...
From $7M to $70M Revenue: How RealDefense Scaled Through Acquisitions | Gary Guseinov
In this episode, Gary Guseinov, CEO of RealDefense, recounts how he grew the company from a $7M ARR acquisition in 2017 to $70M in revenue and $25M EBITDA today, primarily through a disciplined acquisition strategy that adds synergies, reduces CAC,...
SaaS Distribution Channel: Partner Deals to $100M ARR
In this episode, host Omar Khan talks with Zong Xu, co‑founder of Deliverect, about how the company built a centralized platform that connects restaurants to dozens of digital ordering channels and now serves over 80,000 locations, approaching $100 M ARR. Zong...
Re-Air: Data Tools, Templates, and the Trouble with “Easy” Solutions with the Cynical Data Guy
In this re‑aired episode, hosts Eric Dotz and John Wessel chat with regular guest Matt, the Cynical Data Guy, about the rise of low‑code data tools like Clay and the evolving role of the “GT‑M engineer.” They debate whether such...
Episode 823 | Hot Take Tuesday: Is A.I. Killing B2B SaaS?, ChatGPT Ads, OpenClaw
In this Hot Take Tuesday episode, Rob Walling, Tracy Osborne, and Anar Volset discuss whether AI is threatening B2B SaaS, the rise of AI-driven advertising on platforms like ChatGPT, and the rapid growth of the OpenClaw community. They argue that...
Ep. 190 - The SaaS Founder Bottleneck: Why Founder-Led Sales Stops Scaling
In this episode, fractional CMO Javier Lozano explains why founder‑led sales can’t sustain growth and how to transition to a repeatable, data‑driven go‑to‑market engine. He emphasizes extracting the founder’s successful sales insights, building positioning and a "blue ocean" narrative, and...
AEC’s Single Source of Truth: Reality or Pipe Dream?
In this episode the hosts explore whether a true single source of truth (SSOT) for construction project data is achievable or merely aspirational. NuFORMA’s Dave Wagner and Carl Beillette argue that a single vendor solution is unrealistic; instead, the goal...
Special Episode: Rethinking the ERP Upgrade Path
In this special episode, Intuit’s Executive Vice President and General Manager of Mid‑Market, Ashley Still, challenges the traditional belief that fast‑growing companies must abandon QuickBooks for a heavyweight ERP. She introduces Intuit Enterprise Suite, an ERP that retains QuickBooks‑like usability...
LawNext on Location: At A Sonoma Winery, A Conversation with Briefpoint CEO Nathan Walter About Discovery, Disruption and, Of Course,...
In this LawNext on Location episode, host Bob Ambrogi chats with Nathan Walter, co‑founder and CEO of BriefPoint, while sipping wine at Paradise Ridge Winery in Sonoma. Walter recounts his unconventional path from philosophy student to public defender, to civil...
Will The Trade Desk Right-Size Its Margins?
The episode dissects the Trade Desk’s ongoing tension over its OpenPath platform, agency relationships, and high margin model, especially in light of recent earnings and competition from Amazon DSP. Guest Sarah Caputo argues that the Trade Desk’s effective take rate...
How Ledge Reached $1M ARR with 24 Customers Paying $3K/Month | Tal Kirschenbaum
In this episode, Tal Kirschenbaum, co‑founder and CEO of Ledge, explains how his AI‑native financial close platform reached $1M ARR by serving roughly 24 mid‑market enterprise customers at an average of $3,000 per month. He details Ledge’s focus on automating...
207. Adam Dorrell, CEO & Co-Founder of CustomerGaige - Founder-Led Sales vs Scaling: The Hard Transition Nobody Talks About
In this episode, Adam Dorrell, CEO and co‑founder of CustomerGauge, discusses the challenges of transitioning from founder‑led sales to a scalable commercial organization. He shares how he and his co‑founder initially handled sales themselves, the pitfalls they faced hiring sales...
SaaStr 844: The Top 5 Issues Managing Multiple AI Agents in Production with SaaStr's CEO and Chief AI Officer
In this episode, SaaStr’s CEO and Chief AI Officer discuss the practical challenges of running dozens of AI agents in production, outlining their top five pain points: the cognitive load of context switching across heterogeneous agents, the disruptive "blackout" period...
Stories that Sell: The Marketing Strategy Algorithms Can’t Kill
In this episode of SaaS Stories, host interviews Henry DeVries, publisher of Indie Books International, about the power of storytelling in business. DeVries outlines eight core story archetypes—monster, underdog, comic solution, tragic solution, mystery, quest, comeback, and "escape from crazy...
Product Update: AI-Driven Onboarding and Workflow Automation in Semaphore
In this episode, Pete outlines Semaphore's new AI-driven assistant that streamlines CI/CD onboarding by converting natural language descriptions into fully configured pipelines. The assistant also offers ongoing workflow insights, error explanations, reruns, and configuration suggestions while preserving full developer control...
Perplexity Max Debuts Multi-AI Agent Tool
The episode breaks down Perplexity's new Max plan, a cloud‑based multi‑AI agent that can orchestrate up to 19 different models and even spawn sub‑agents to complete complex, multi‑step tasks like financial analysis or legal research. While the tool is aimed...
From $187M Ecommerce to $5M ARR SaaS: Spresso's Post-Bankruptcy Pivot to Enterprise Software | Jared Yaman
In this episode, Jared Gaiman, co‑founder of Boxed and current CEO of Spresso, recounts the rise of Boxed from a $187 M e‑commerce business to its Chapter 11 filing and subsequent pivot to a $5 M ARR SaaS model focused on enterprise software...
What Are True to the Core Deep Dives at TDX?
In this episode of the Salesforce Admins Podcast, host Kate Lessard explains the new "True to the Core" deep‑dive sessions debuting at TDX, which are built from community feedback to explore core platform topics like Flow, Automation, and Lightning Web...
The ERP Minute Episode 226 - February 24th, 2026
In this brief episode, host Rebecca McCabe highlights Sage Intacct's new AI-powered features for finance teams, including a finance intelligence agent, close automation, cash intelligence, and a data cloud, aimed at reducing system switching and enhancing decision‑making. She also covers...
BREAKING: Inside Nooks’ Launch: Why AI-Native Sales Tools Are Challenging Legacy Platforms, with Co-Founder & CEO Dan Lee
In this episode, Dan Lee, co‑founder and CEO of Nooks, unveils the new Agent Workspace and AI Sequences, explaining how AI‑native tools are reshaping the top‑of‑funnel sales process. He contrasts Nooks with legacy sequencing platforms, highlighting its ability to automate...
EP 721: 3 New NotebookLM Updates You Can’t Miss: Editable Slides, Mobile Updates and More
In this episode Jordan dives into three major NotebookLM updates: enhanced mobile capabilities that let users edit infographics, slide decks, and generate full‑screen video overviews on their phones; a new conversational studio generation workflow that lets users iteratively chat with...
SaaStr 843: Software Stocks Have Massively Crashed. Here's What Founders Need to Know.
In this episode, SaaStr host Jason Lemkin discusses the recent crash in software stock valuations and what it means for SaaS founders, emphasizing that true AI companies must show accelerating growth. He critiques public SaaS companies for superficial AI hype...
Episode 92: Inside the Deal with Robin Fisk
In Episode 92 of the Tech M&A Podcast, Robin Fisk, co‑founder and CEO of Donorfy, recounts the decade‑long journey of building a bootstrapped SaaS CRM for nonprofits and its eventual acquisition by The Access Group in November 2024. He explains why they chose to...
Software Update: AI Saas Scare Haunts Capital Markets
Recent AI upgrades, notably Anthropic’s Claude Co‑worker agent, are unsettling SaaS valuations and complicating IPO plans for many software firms. The devaluation of SaaS‑related loans is eroding the collateral base of collateralised loan obligations, with similar pressures hitting chemical‑sector loans....
Beyond Gantt: The Rise of Flow-Based Production
In this episode, Antti Pukema of Sitedrive discusses moving beyond traditional Gantt chart scheduling to a flow‑based production approach that integrates CPM, Takt, and Last Planner systems into a single "one schedule". He explains how this methodology eliminates idle "white...
Product-Market Fit: From Edtech Vitamin to $100M Painkiller
In this episode, Adam Markowitz recounts his transition from a decade‑long edtech venture to building Drata, a compliance automation platform that quickly proved its product‑market fit as a painkiller rather than a vitamin. He explains how rigorous validation—dog‑fooding the product...
Can an AI PMS Run Your Short-Term Rental Portfolio?, With Boom Co-Founder & CEO Shahar Goldboim
In this episode, Shahar Goldboim, co‑founder and CEO of Boom, explains why short‑term rentals (STRs) are the most complex asset class and how fragmented software tools trap hosts in a review‑driven revenue loop. He describes the genesis of Boom—a Business‑as‑Software...
What Retailers Actually Think About Agentic Commerce With Stripe's Maia Josebachvili | 5IM
In this five‑minute interview, Maya Jose Bakvili, Stripe’s CRO of AI, explains "agentic commerce"—AI‑assisted chat purchases and AI‑delegated buying—and how Stripe’s infrastructure supports retailers in this emerging space. She highlights four persistent retailer concerns: maintaining control as merchant of record,...
