DoT, NOAA Develop Paths to Modernize Critical Systems
The panel discussed how federal agencies are modernizing legacy IT systems to improve safety, efficiency, and resilience. Ankur Saini detailed the FMCSA’s new MODIS platform, a cloud‑based, one‑stop registration system that reduces fraud and streamlines trucking compliance. Rick Miner described NOAA’s move to cloud‑hosted weather forecasting tools, enabling faster data sharing and continuity during disasters, while Nick Cresswell explained the DoD’s Mission Network as a Service effort to unify secret‑level infrastructure and replace aging fiber optics. Across agencies, the focus is on leveraging cloud, AI, and DevSecOps to create scalable, secure, and user‑friendly services.
Health System CIOs Say EHR Downtime Resilience Requires Organization-Wide Ownership, Rehearsed Plans, and Structured Documentation
The panel explored how health systems can achieve operational resilience during EHR downtime, emphasizing that resilience is an organization‑wide capability rather than just an IT issue. CIOs Chris Akeroy (Lee Health) and Stuart James (Christus Health) highlighted the need for...
Sharp HealthCare’s Korn Says Spatial Computing Gives Clinicians Superpowers, But Demands a Strong IT Foundation
In this episode, Dr. Tommy Korn, Sharp Healthcare’s Chief Spatial Computing Officer and practicing ophthalmologist, explains how the health system is leveraging Apple Vision Pro devices to give clinicians "superpowers" through spatial computing. He outlines the dual role of his...
From Projects to Value Streams: Gilbane’s CTO on Outcome-Driven IT
In this episode, Gilbane’s Chief Technology Officer Alex Gutman explains how the firm has shifted from managing isolated projects to organizing around client‑defined value streams, enabling outcome‑driven delivery. He details the CTO’s remit—cyber resilience, service enablement, and future‑focused data/AI foundations—and how...
EMR Optimization: Why Ambient AI Can’t Fix a Broken EHR
The panel discussed practical approaches to EMR/EHR optimization, emphasizing that hidden workflow friction—not just software bugs—drives clinician burnout. They highlighted the need for combined quantitative analytics (e.g., usage dashboards, sentiment analysis) and qualitative methods (shadowing, listening sessions) to surface problems,...
Leading IT Across Vertical Businesses with Ellora Sengupta of EverCommerce
In this episode of CIO Classified, EverCommerce CIO Ellora Sengupta discusses the challenges of integrating over 50 acquisitions into a cohesive technology platform while preserving each business's entrepreneurial spirit. She emphasizes the balance between standardizing security, data governance, and core...
Kellie Romack on How ServiceNow Generated $355M in AI Value
In this episode, ServiceNow’s Chief Digital Information Officer Kellie Romack explains how the company leveraged AI across its internal operations to generate $355 million in value, highlighting breakthroughs such as automating 90% of IT service desk tickets and cutting sales‑finance query...
Catholic Health’s Duemling Says Cybersecurity Should Be Managed Like a Chronic Condition
In this episode of the Health System CIO Show, CISO Keith Dumling discusses his first year at Catholic Health, emphasizing the importance of listening to the organization’s culture before acting and integrating quick wins into a longer‑term cybersecurity roadmap. He...
A New Top Priority for State CIOs in 2026
In this episode of Ask the CIO, Doug Robinson, executive director of the National Association of State Chief Information Officers, explains that artificial intelligence has surged to become the top priority for state CIOs in 2026, overtaking cybersecurity after years...
St. James Hospital Dublin’s Giunti Says AI Transformation Starts With Literacy
In this episode, St. James Hospital Dublin’s Chief Data Officer Guido Giunti explains why AI transformation in healthcare must begin with AI and data literacy across all staff, not just technology deployment. He describes a blended top‑down and bottom‑up strategy that uses...
Penn Medicine’s Cook Says You Can’t ‘Set It and Forget It’ With Clinical AI
Dr. Tessa Cook, an associate professor and vice chair of practice transformation in radiology at Penn Medicine, discusses how her team approaches clinical AI implementation. She emphasizes a systematic, "set it and forget it" mindset is unrealistic; instead, AI tools...
Defining, Measuring, and Communicating the Value of AI
In this Technovation episode, a panel of CIOs discusses how to define, measure, and communicate AI value, sharing real‑world approaches from Ally Financial and Avery Dennison. Satish Muthukrishnan describes Ally’s cautious, 18‑month rollout of Ally.ai, emphasizing risk‑based governance, human‑in‑the‑loop design, and...
Risky Business #826 -- A Week of AI Mishaps and Skulduggery
In this episode of Risky Business, host Patrick Gray and panelists James Wilson and Adam Wallow dissect a wave of AI-driven cyber incidents, from a threat actor leveraging AI to mass‑compromise Fortinet devices to Chinese labs attempting large‑scale model distillation...
Risky Business #825 -- Palo Alto Networks Blames It on the Boogie
In this episode, Patrick Gray, Adam Boileau, and James Wilson dissect a week of cybersecurity headlines, from Palo Alto Networks’ decision to avoid publicly attributing a Chinese‑linked hacking campaign to geopolitical concerns, to the rise of data‑only extortion as ransomware...
Risky Business #824 -- Microsoft's Secure Future Is Looking a Bit Wobbly
In episode 824 of Risky Business, Patrick Gray and Adam Boileau dissect a wave of cybersecurity headlines, from Microsoft’s unsettling reshuffle of its security leadership and upcoming Secure Boot certificate refresh to aggressive state‑backed campaigns by Russia targeting the Winter...
Health First’s Carr Weaves Tapestry for Integrated Payer-Provider Platform
In this episode, Michael Carr, VP and CIO of Health First, discusses the organization’s integrated payer‑provider platform built on Epic’s suite, including the provider rollout and the Epic Tapestry health‑plan implementation. He highlights how consolidating nine disparate systems into a...
Savage Giving Specific IT Power Back to the State Agencies
In this episode, Maryland CIO Katie Savage discusses how the state is balancing the creation of centralized enterprise IT services with the need to empower individual agencies to retain specialized technology expertise. She outlines the strategies used to standardize core...
How CIOs Can Surface Innovation, Reduce Duplication, and Scale AI
In this episode of Technovation, Peter High interviews Sean Murphy, founder and CEO of DemoHop, about the hidden challenges of innovation in distributed enterprises. Murphy explains how weak ties and siloed work trap ideas, and how DemoHop’s science‑fair‑style demo days...