Ecommerce News and Headlines

Card Factory Festive Trading Impacted by Lower Footfall
NewsJan 28, 2026

Card Factory Festive Trading Impacted by Lower Footfall

Card Factory reported that its Christmas trading was hampered by a challenging consumer environment and reduced footfall on the UK high street. While total group revenue rose 4.3% in the final two months of 2025, store sales fell 0.8% and...

By The Retail Bulletin
Pets at Home Says Performance in Line with Expectations as It Works Through Turnaround Plan
NewsJan 28, 2026

Pets at Home Says Performance in Line with Expectations as It Works Through Turnaround Plan

Pets at Home reported third‑quarter results that met expectations, with group consumer revenue edging up 0.8% to £472 million. The vet‑group saw a 5% revenue rise driven by higher transaction values and Care Plan uptake, while retail consumer revenue slipped 1.1%...

By The Retail Bulletin
Edikted to Open First UK Store
NewsJan 28, 2026

Edikted to Open First UK Store

US‑based fashion label Edikted announced the opening of its first standalone store in the UK and Europe on London’s iconic Carnaby Street. The 4,800 sq ft flagship will showcase women’s apparel and accessories that blend streetwear, runway trends, and contemporary style. Edikted’s...

By The Retail Bulletin
Why Ethical Products Struggle to Sell — and the Simple Pricing Fix That Could Change That
NewsJan 28, 2026

Why Ethical Products Struggle to Sell — and the Simple Pricing Fix That Could Change That

New research from Toronto Metropolitan University finds ethical products can boost sales by offering the same shelf price as conventional items but in slightly smaller, clearly labeled quantities. Six experiments with about 2,500 shoppers in Canada, the United States and...

By Retail Insider Canada
The New Wave of Protein Is for the Girls
NewsJan 28, 2026

The New Wave of Protein Is for the Girls

David, the protein‑bar maker valued at $725 million, introduced the Bronze Bar, a lower‑protein, indulgent snack positioned as a beauty‑focused lifestyle product. The brand partnered with actress Julia Fox to market protein as a status symbol for women, emphasizing body composition and...

By Glossy
GASPARD PREMIER Charts Measured Growth as Niche Fragrance Maker Leans on Small-Batch Model
NewsJan 28, 2026

GASPARD PREMIER Charts Measured Growth as Niche Fragrance Maker Leans on Small-Batch Model

GASPARD PREMIER, a Montreal‑based niche fragrance and skincare label, has sustained growth by producing ultra‑small batches of natural, botanical‑based products. Founder Raphaël Gaspard keeps production, bottling and distribution under one roof, resulting in frequent sell‑outs, including two December launches. The...

By Retail Insider Canada
Wellness Briefing: Is Absorption the New Supplement Industry Frontier? Plus, Industry News
NewsJan 28, 2026

Wellness Briefing: Is Absorption the New Supplement Industry Frontier? Plus, Industry News

The Absorption Company, a three‑year‑old supplement brand backed by celebrity couple Nikki Reed and Ian Somerhalder, launched a line of single‑nutrient products that sold out within days. The founders emphasized absorption and bioavailability as the next frontier for differentiating supplements...

By Glossy
Rhone Debuts Resale Site Built on Customer Returns
NewsJan 28, 2026

Rhone Debuts Resale Site Built on Customer Returns

Rhone has launched ReRhone, a branded resale channel that sells customer returns through a partnership with Archive. The program debuts with roughly 400 items ranging from $19 to $274 and leverages the 5,000 returns the brand processes each month. By...

By Modern Retail
How Miu Miu Beauty Used AI to Ensure a Successful Launch
NewsJan 28, 2026

How Miu Miu Beauty Used AI to Ensure a Successful Launch

Miu Miu Beauty, launched by L’Oréal Luxe in 2025, deployed AI early to streamline internal workflows and pre‑test creative assets for its debut fragrance Miutine. The brand leveraged AI tools such as Vizit and L’Oréal GPT to predict visual engagement and...

By Glossy
Science-Led CX: Why Proof Builds Loyalty in Health Retail
NewsJan 28, 2026

Science-Led CX: Why Proof Builds Loyalty in Health Retail

Health‑focused retailers are moving beyond flashy trends to a science‑led customer experience, where proof of efficacy replaces hype. Consumers in wellness, skincare and family‑health categories now demand clinical backing, clear ingredient origins and regulatory compliance before they commit. Brands like...

By Inside Retail Australia
Inside Amazon’s Big Bet on Harris Farm
NewsJan 28, 2026

Inside Amazon’s Big Bet on Harris Farm

Amazon Australia has partnered with premium grocer Harris Farm Markets to bring fresh produce, meat and berries to its platform, marking the first time fresh food is available on Amazon.com.au. The rollout starts in more than 80 Sydney inner‑city suburbs,...

By Inside Retail Australia
Toys R Us Exits Saskatchewan as Canadian Store Network Shrinks
NewsJan 28, 2026

Toys R Us Exits Saskatchewan as Canadian Store Network Shrinks

Toys R Us is exiting Saskatchewan, joining the recent British Columbia shutdown and leaving only 22 Canadian stores, down from a peak of 103. The remaining Saskatchewan locations in Saskatoon and Regina are in clearance mode and slated for liquidation. The contraction...

By Retail Insider Canada
SharkNinja CEO Mark Barrocas on Building Strong Consumer Advocacy
NewsJan 28, 2026

SharkNinja CEO Mark Barrocas on Building Strong Consumer Advocacy

At the National Retail Federation Big Show, SharkNinja CEO Mark Barrocas highlighted the company’s consumer‑obsessed culture and its two billion‑dollar brands, Shark and Ninja. He explained how the firms use real‑time consumer feedback to iterate products quickly while maintaining rigorous...

By Total Retail
Nearly 40% of US Merchants Now Accept Crypto at Checkout: PayPal
NewsJan 28, 2026

Nearly 40% of US Merchants Now Accept Crypto at Checkout: PayPal

PayPal’s latest survey shows that nearly 40% of U.S. merchants now accept cryptocurrency at checkout, up from earlier experimental phases. The study of 619 payment‑strategy leaders reveals that 84% of merchants believe crypto payments will become mainstream within five years,...

By Cointelegraph
MercadoLibre and Endeavor Say Latin America’s eCommerce Growth Outpaces Rest of World
NewsJan 28, 2026

MercadoLibre and Endeavor Say Latin America’s eCommerce Growth Outpaces Rest of World

Online shopping in Latin America is expanding 1.5 times faster than the rest of the world, according to data from Endeavor and MercadoLibre. The region’s e‑commerce market is projected to hit $215.31 billion this year, with Argentina, Brazil and Mexico accounting...

By PYMNTS
Enova Spotlights Small Business Confidence as Loan Demand Surges
NewsJan 28, 2026

Enova Spotlights Small Business Confidence as Loan Demand Surges

Enova reported fourth‑quarter originations of $2.3 billion, a 32% year‑over‑year increase, pushing its portfolio to a record $4.9 billion. Small‑business loans drove 68% of the portfolio, with originations up 48% to $1.6 billion and revenue climbing 34% to $383 million. The company highlighted an...

By PYMNTS
What Jaimee Vilela Learnt Building a $3m Haircare Business
NewsJan 28, 2026

What Jaimee Vilela Learnt Building a $3m Haircare Business

Jaimee Vilela grew Cooki from $179,000 to $3 million in revenue by keeping the business capital‑light and founder‑led. She limited growth channels to Meta advertising for acquisition and email for retention, avoiding agencies, investors and extra staff. A strategic rebrand from...

By Inside Retail Australia
LVMH Doubles Down on Tiffany and Loro Piana as It Plays the Long Game Through Luxury’s Slowdown
NewsJan 27, 2026

LVMH Doubles Down on Tiffany and Loro Piana as It Plays the Long Game Through Luxury’s Slowdown

LVMH closed 2025 with revenue just over €80 billion and free cash flow of €11.3 billion, an 8% year‑over‑year rise despite modest organic decline and currency headwinds. The group highlighted a long‑term brand strategy, centering on Tiffany & Co.’s shift to gold and high‑jewelry...

By Glossy
ShopTalk Luxe: How Luxury Leaders Are Redefining Growth in Volatile Markets
NewsJan 27, 2026

ShopTalk Luxe: How Luxury Leaders Are Redefining Growth in Volatile Markets

At ShopTalk Luxe in Abu Dhabi, Chalhoub Group CEO Michael Chalhoub detailed how the 14,000‑employee luxury retailer navigated sudden missile threats in Qatar and Bahrain, placing employee safety above all else. He highlighted the firm’s historic resilience, having rebuilt after...

By Inside Retail Australia
American Eagle to Close Quiet Logistics Business
NewsJan 27, 2026

American Eagle to Close Quiet Logistics Business

American Eagle Outfitters announced the shutdown of its Quiet Logistics fulfillment business, ending the anti‑Amazon strategy launched with the 2021 acquisition of Quiet and AirTerra. The closure will see Boston and Dallas centers cease operations by mid‑2026, while the Atlanta...

By Retail Dive
Nuvei and WEX Team on Virtual Cards for Travel Merchants
NewsJan 27, 2026

Nuvei and WEX Team on Virtual Cards for Travel Merchants

Nuvei announced a partnership with WEX to embed virtual‑card technology into its travel merchant network. The integration lets agencies, airlines and hospitality brands issue single‑use cards directly from settlement flows, improving cash‑flow visibility and reducing reliance on external credit. By...

By PYMNTS
Mastercard Launches ‘Agent Suite’ to Help Merchants Deploy Agentic AI
NewsJan 27, 2026

Mastercard Launches ‘Agent Suite’ to Help Merchants Deploy Agentic AI

Mastercard announced the Agent Suite, a portfolio of customizable agentic AI services slated for release in Q2 2026. The offering combines AI agents with consulting, leveraging Mastercard’s payments infrastructure, data assets, and a global network of over 4,000 advisors. Initial use...

By Digital Commerce 360
DLocal Powers HONOR’s Peru Debut as E-Commerce Sales Set to Hit $59.5bn
NewsJan 27, 2026

DLocal Powers HONOR’s Peru Debut as E-Commerce Sales Set to Hit $59.5bn

Cross‑border payments platform dLocal has partnered with Chinese AI device maker HONOR to launch the brand’s first website in Peru. The deal gives HONOR access to a suite of local payment methods—including credit‑card installments, bank transfers, cash and the Yape...

By The Fintech Times
Home Depot Introduces AI Tool to Help Contractors Build Project Material Lists Faster
NewsJan 27, 2026

Home Depot Introduces AI Tool to Help Contractors Build Project Material Lists Faster

Home Depot has added a Material List Builder AI to its Project Planning platform, allowing professional contractors to generate detailed, job‑specific material lists in minutes using natural language, voice or existing documents. The tool groups items by project phase, shows...

By Digital Commerce 360
7 Best Places to Buy Affordable Jigsaw Puzzles
NewsJan 27, 2026

7 Best Places to Buy Affordable Jigsaw Puzzles

The article outlines seven retailers where puzzle enthusiasts can find affordable, quality jigsaw puzzles, ranging from mass‑market giants like Amazon and Target to specialty sites such as PuzzleWarehouse.com and heirloom‑focused Nautilus Wooden Puzzles. It highlights the pandemic‑driven surge in puzzle...

By Retail Insider Canada
Quince Expands to Canada
NewsJan 27, 2026

Quince Expands to Canada

Quince has launched a dedicated Canadian website, marking its first international expansion. The online retailer offers a curated assortment of apparel, accessories, and home essentials, available now via its web store and the Apple App Store, with Google Play support...

By Retail Dive
Moleskine Opens First Neighborhood Concept Store in US
NewsJan 27, 2026

Moleskine Opens First Neighborhood Concept Store in US

Moleskine opened a 280‑square‑foot boutique on New York’s Upper East Side, marking its first neighborhood‑concept store in the United States. The shop is the sixth Manhattan location and part of a broader plan to open more U.S. stores and renovate...

By Retail Dive
GrubMarket Introduces AI Monitoring Tool for Food Distributors and Produce Operators
NewsJan 27, 2026

GrubMarket Introduces AI Monitoring Tool for Food Distributors and Produce Operators

GrubMarket has launched the Monitoring AI Agent, an artificial‑intelligence tool that continuously watches operational and financial data for food distributors, wholesalers and produce operators. The agent integrates with ERP, accounting, ecommerce and payments systems, sending real‑time alerts when KPIs, inventory...

By Digital Commerce 360
Stadium Goods’ Strategy Behind a 268% Jump in Email Revenue
NewsJan 27, 2026

Stadium Goods’ Strategy Behind a 268% Jump in Email Revenue

Stadium Goods lifted email revenue 268% YoY on Black Friday after a year of CRM overhaul. The company reactivated cold subscribers, shifted merchandising to spotlight high‑demand sneaker drops like the Air Jordan 4 “Black Cat,” and streamlined the email‑to‑checkout flow by...

By Total Retail
House Bill Aims to Achieve Goals of FTC’s Click-to-Cancel Subscription Rule
NewsJan 27, 2026

House Bill Aims to Achieve Goals of FTC’s Click-to-Cancel Subscription Rule

Congress reintroduced the Unsubscribe Act (H.R. 7048) on Jan. 13, aiming to curb deceptive subscription practices by requiring clear consent, easy cancellation, and regular notifications. The bill mirrors the FTC’s stalled click‑to‑cancel rule, which a federal court invalidated earlier this year...

By PYMNTS
UPS Exits Volume Race, Bets on Healthcare, Cross-Border and B2B
NewsJan 27, 2026

UPS Exits Volume Race, Bets on Healthcare, Cross-Border and B2B

UPS announced the completion of its strategic reduction of low‑margin Amazon package volume, cutting it by more than 50% as part of a multi‑year margin‑focused plan. The carrier is redirecting growth toward higher‑margin segments such as healthcare, small‑and‑medium‑business, automotive and...

By PYMNTS
DailyPay Seeks to Dismiss NY Lawsuit
NewsJan 27, 2026

DailyPay Seeks to Dismiss NY Lawsuit

Earned‑wage‑access providers DailyPay and MoneyLion have filed motions to dismiss New York Attorney General Letitia James’s lawsuits alleging illegal, usurious loans. The companies contend their on‑demand‑pay services are not loans, referencing a CFPB advisory opinion that excludes many EWA products...

By Payments Dive
Over 50% of Households Worse Off than a Year Ago, Asda Income Tracker Reports
NewsJan 27, 2026

Over 50% of Households Worse Off than a Year Ago, Asda Income Tracker Reports

Asda’s income tracker shows that nearly six in ten UK households feel their weekly salaries stretch less than a year ago, with average discretionary income falling to £256 per week. Growth in disposable income stalled in December, erasing gains from...

By Retail Gazette
Revolut Business Launches Subscriptions to Unify Revenue Operations
NewsJan 27, 2026

Revolut Business Launches Subscriptions to Unify Revenue Operations

Revolut Business has launched Subscriptions in the UK, an in‑app solution that lets merchants create, automate and manage recurring payment plans without additional billing software fees. The feature consolidates billing, payments and customer data, offering instant reconciliation, API access, free‑trial...

By Fintech Global
Velera to Provide Card Processing Services to Ohio-Based Kemba Credit Union
NewsJan 27, 2026

Velera to Provide Card Processing Services to Ohio-Based Kemba Credit Union

Ohio-based Kemba Credit Union, with 14 branches in Ohio, Indiana and Kentucky, has selected Velera to provide debit and credit card processing services beginning in August. Velera, a credit union service organization serving more than 4,000 financial institutions across North...

By PYMNTS
Brands Briefing: AI Personalization Tools Become Sales Drivers
NewsJan 27, 2026

Brands Briefing: AI Personalization Tools Become Sales Drivers

Leatherology introduced "Yours, Truly," an AI‑driven design tool that lets shoppers create or upload artwork for debossed leather products on its direct‑to‑consumer site. Launched in October ahead of Cyber Week, the feature helped the brand exceed its holiday sales goal...

By Modern Retail
Bolt Picks Affirm as Embedded BNPL Partner
NewsJan 27, 2026

Bolt Picks Affirm as Embedded BNPL Partner

Bolt announced a strategic partnership with Affirm, making the BNPL provider the default financing option across Bolt's U.S. checkout experience. The integration will appear alongside card payments for both logged‑in and guest shoppers without extra merchant development. Rollout begins with...

By Finextra
The B2B Experience Test: How Many Systems Does It Take to Serve One Customer?
NewsJan 27, 2026

The B2B Experience Test: How Many Systems Does It Take to Serve One Customer?

The article highlights that typical B2B enterprises rely on six to ten disparate systems to support a single customer journey, leading to fragmented experiences and slow commercial change. It argues that true unified commerce is not about consolidating all functions...

By TechBullion
How Merchants Can Tap Into Support From the World’s Largest Payments Ecosystem
NewsJan 27, 2026

How Merchants Can Tap Into Support From the World’s Largest Payments Ecosystem

The episode explores Visa’s revamped Authorize.net platform, highlighting its new UI, AI‑driven support agent, and five specialized workspaces that streamline customer onboarding, payments, reporting, account management, and marketplace integrations. It emphasizes the platform’s flexibility, allowing merchants to adopt only the...

By PaymentsJournal
How Useful Is AI for Marketplace Sellers?
NewsJan 27, 2026

How Useful Is AI for Marketplace Sellers?

UK businesses report an 11.5% productivity boost from AI, outpacing job creation and intensifying labor concerns. Marketplace seller Simon used AI to automate routine ecommerce tasks, turning weeks of work into minutes. He migrated from legacy platforms to Base.com and...

By ChannelX (formerly Tamebay)
How Ecommerce Succeeds in Africa
NewsJan 27, 2026

How Ecommerce Succeeds in Africa

African ecommerce faces unique logistics hurdles, from informal addresses to poor infrastructure, inflating delivery costs and eroding consumer trust. Cash‑on‑delivery remains dominant as shoppers demand inspection before payment, increasing operational risk for merchants. Local innovators counter these challenges by deploying...

By Practical Ecommerce
EBay Passes on Agentic Shopping — For Now
NewsJan 27, 2026

EBay Passes on Agentic Shopping — For Now

eBay announced it will block autonomous AI-driven checkout functionality across its marketplace, effectively pausing the rollout of agentic commerce. The company will still allow AI applications that meet strict approval criteria, emphasizing a focus on marketplace fairness, pricing integrity, and...

By E-Commerce Times
Walmart Connect Mexico Taps Advertima for In-Store Retail Media Strategy
NewsJan 27, 2026

Walmart Connect Mexico Taps Advertima for In-Store Retail Media Strategy

Walmart Connect Mexico has teamed with Advertima to deploy Audience AI sensors across hundreds of Walmart Supercenters, creating a large‑scale in‑store audience intelligence network. The 3D sensors capture shop‑floor activity over 30 meters and support multi‑zone zoning, feeding data to both digital...

By Retail Customer Experience
Virgin Wines Reports Strong Christmas Trading
NewsJan 27, 2026

Virgin Wines Reports Strong Christmas Trading

Virgin Wines UK posted a 5% year‑on‑year revenue increase during the Christmas period, driven by a 40% surge in new customers. In the six months to 2 January, total revenue rose 2% to £34.7 million, with commercial partnerships and corporate gifting outperforming...

By The Retail Bulletin
9 Self-Service Tech Trends to Watch
NewsJan 27, 2026

9 Self-Service Tech Trends to Watch

At the Automated Retail & Kiosk Innovation Show, Blue Sky Robotics CEO Steven King outlined nine AI‑driven self‑service trends reshaping retail and hospitality. While fully autonomous robots remain years away, computer vision, digital agents, edge computing, cobots, biometrics, predictive modeling,...

By Retail Customer Experience
Gap Growing Between Retail AI, Consumer Trust
NewsJan 27, 2026

Gap Growing Between Retail AI, Consumer Trust

A new VoCoVo report finds a widening gap between retail AI deployments and consumer trust. While 250 U.S. retail leaders are accelerating AI to combat labor shortages, rising costs and shrinkage, 500 recent shoppers remain focused on speed, service quality...

By Retail Customer Experience
Global Trade Shifts Show Why Retailers Need Agile Tech Stacks
NewsJan 27, 2026

Global Trade Shifts Show Why Retailers Need Agile Tech Stacks

New tariffs and shifting trade routes are compelling retailers to treat technical agility as a competitive advantage. Companies that can integrate ERP, logistics, or e‑commerce systems in days rather than months gain resilience against supply‑chain disruptions. Integration platforms such as...

By Retail Customer Experience
No More Royal Mail Returns to Northern Ireland on eBay
NewsJan 27, 2026

No More Royal Mail Returns to Northern Ireland on eBay

Royal Mail will stop offering Returns and ParcelForce Returns labels for shipments from Great Britain to Northern Ireland on eBay after Jan 31, due to the Windsor Framework’s new customs data requirements. The change only affects cross‑border returns to NI; domestic...

By ChannelX (formerly Tamebay)
Just Eat Launches AI Voice Assistant to Tackle ‘Choice Overload’
NewsJan 27, 2026

Just Eat Launches AI Voice Assistant to Tackle ‘Choice Overload’

Just Eat has introduced an AI‑powered voice assistant on iOS and Android in the UK, launching on 27 January. The conversational tool lets users speak naturally to the app, receiving personalised recommendations from its 100,000‑partner network that spans meals, groceries, pharmacy...

By Retail Gazette