Ecommerce News and Headlines

At Michaels, Taking Party City and Joann’s Market Share Was Priority No. 1
NewsJan 21, 2026

At Michaels, Taking Party City and Joann’s Market Share Was Priority No. 1

Michaels CEO David Boone says the retailer’s top priority is seizing market share left by Party City and Joann’s exits. The chain has rolled out a Party Shop and Knit & Sew section in every store, added balloon bars, and plans to...

By Retail Dive
Small Business Marketing Predictions for 2026
NewsJan 21, 2026

Small Business Marketing Predictions for 2026

Constant Contact’s 2025 Small Business Now survey highlights five marketing trends that will shape small‑business success in 2026. Email continues to deliver the highest engagement, even as only 41 % of owners view it as their primary channel. Social media is...

By Total Retail
How to Turn Packaging Into a Revenue Driver (Not Just Another Cost)
NewsJan 21, 2026

How to Turn Packaging Into a Revenue Driver (Not Just Another Cost)

Packaging is often seen as a cost, but the article shows it can be a revenue driver. By treating packaging like a marketing asset and measuring revenue per visitor, brands can justify higher spend when conversion lifts outweigh material costs....

By Retail TouchPoints
Cyber Fallout Continues as M&S CTO Exits Months After Ransomware Attack
NewsJan 21, 2026

Cyber Fallout Continues as M&S CTO Exits Months After Ransomware Attack

Marks & Spencer’s chief technology officer Josie Smith is leaving the firm, a move that comes nine months after a ransomware attack by the Scattered Spiders group wiped out roughly £229 million and halved the retailer’s 2025 profit. The breach forced...

By InternetRetailing
Rithum Appoints New Chief Revenue Officer and Chief Financial Officer
NewsJan 21, 2026

Rithum Appoints New Chief Revenue Officer and Chief Financial Officer

Rithum announced the appointment of Gregory Banning as Chief Revenue Officer and the promotion of Caitlin Hauser to Chief Financial Officer. Banning arrives with more than two decades of enterprise sales leadership across Fortune 500 and private‑equity‑backed firms, while Hauser...

By ChannelX (formerly Tamebay)
Adyen and Forage Team Up to Bring SNAP EBT Payments to U.S. Retailers
NewsJan 21, 2026

Adyen and Forage Team Up to Bring SNAP EBT Payments to U.S. Retailers

Adyen and Forage have announced a strategic partnership to enable SNAP EBT payments on Adyen’s U.S. commerce platform. The collaboration integrates Forage’s compliance‑focused EBT processing with Adyen’s unified payment APIs, allowing grocery, convenience and select food retailers to accept government...

By PaySpace Magazine
Consumer Text-Based Purchases on the Rise
NewsJan 21, 2026

Consumer Text-Based Purchases on the Rise

In 2025, 65% of consumers completed purchases through brand text messages, marking the first time text messaging outpaced email for promotional offers in Vibes’ nine‑year study. The report also found 81% of respondents view RCS messaging as superior to SMS,...

By Retail Customer Experience
Magecart Hack Injects JavaScript to Steal Online Payment Data
NewsJan 21, 2026

Magecart Hack Injects JavaScript to Steal Online Payment Data

Security researchers have uncovered a new Magecart‑style campaign that injects obfuscated JavaScript from cc-analytics.com/app.js into e‑commerce checkout pages. The script captures credit‑card numbers and billing details, then exfiltrates them to attacker‑controlled servers at pstatics.com via XMLHttpRequest POSTs. Infrastructure analysis reveals...

By GBHackers On Security
Morrisons Records ‘Resilient’ Annual Results as Festive Sales Rise
NewsJan 21, 2026

Morrisons Records ‘Resilient’ Annual Results as Festive Sales Rise

Morrisons posted a resilient 2025 financial year, keeping underlying EBITDA steady at £835 million despite a cyber‑attack, higher inflation and unexpected budget‑driven costs. Group like‑for‑like sales rose 2.8% to £15.8 billion, with a 3.4% lift over the Christmas period. Its online division...

By Retail Gazette
Linnworks Launches Spotlight AI to Help Online Retailers Automate Operations
NewsJan 21, 2026

Linnworks Launches Spotlight AI to Help Online Retailers Automate Operations

Linnworks introduced Spotlight AI, the inaugural offering in its Commerce Ops Intelligence suite, to automate repetitive ecommerce tasks and surface operational blind spots. The AI engine continuously scans order‑processing workflows, flags manual actions, and recommends high‑impact automations. Early adopters reported...

By ChannelX (formerly Tamebay)
PayTail Summit
NewsJan 21, 2026

PayTail Summit

The PayTail Summit gathered leading retailers, e‑commerce platforms and payment innovators to chart the next phase of retail commerce and digital payments. Speakers examined how real‑time settlement, tokenization and AI‑driven fraud tools are reshaping checkout experiences. Case studies highlighted buy‑now‑pay‑later...

By PaySpace Magazine
Money Movement
NewsJan 21, 2026

Money Movement

Money Movement 2026 merges two flagship conferences, drawing a broad spectrum of banks, credit unions, regulators, PSPs, retailers, and fintech innovators. The event expects over 350 senior attendees and 150 leading companies, with two‑in‑three decision makers represented. Featuring more than...

By PaySpace Magazine
Retail Subscriptions Slide 3.5% as Consumers Demand Flexibility
NewsJan 21, 2026

Retail Subscriptions Slide 3.5% as Consumers Demand Flexibility

Retail subscriptions slipped 3.5% year‑on‑year, making the sector the sole category in decline while overall subscription revenue grew 8.3%. The drop stems from consumer frustration over rigid pricing and the inability to pause or adjust plans. More shoppers are shopping...

By InternetRetailing
JD Sports Reports Mixed Christmas Trading Performance
NewsJan 21, 2026

JD Sports Reports Mixed Christmas Trading Performance

JD Sports reported 1.4% organic sales growth in Q4, but its Christmas trading period saw a 1.8% decline in like‑for‑like sales. The dip was driven by a 5.3% fall in the UK and a 3.4% drop in Europe, while North...

By The Retail Bulletin
Inflation Rises to 3.4%
NewsJan 21, 2026

Inflation Rises to 3.4%

UK inflation rose to 3.4% year‑on‑year in December, edging above the 3.2% recorded in November. The Office for National Statistics attributes the uptick partly to higher airfare and tobacco costs. Food and non‑alcoholic drink prices accelerated to 4.5% YoY, with...

By Retail Gazette
Currys Upgrades Profit Outlook After Strong Christmas Trading
NewsJan 21, 2026

Currys Upgrades Profit Outlook After Strong Christmas Trading

Currys announced an upgraded profit outlook after its peak trading period, reporting a 6% like‑for‑like revenue increase. In the ten weeks to 10 January, UK‑Ireland revenue rose 3% while omnichannel sales jumped 11% year‑on‑year, and the Nordics saw a 12% revenue...

By The Retail Bulletin
Myer to Launch Rihanna’s Fenty Beauty Brands in Australia
NewsJan 21, 2026

Myer to Launch Rihanna’s Fenty Beauty Brands in Australia

Myer will introduce the complete Fenty Beauty portfolio—including Fenty Skin and the Australian retail debut of Fenty Eau de Parfum—across all stores and its e‑commerce platform starting in May. The rollout stems from a new partnership with Kendo Brands, the...

By Inside Retail Australia
OnePay Launches “Swipe to Finance” With Klarna, Bringing Post-Purchase BNPL Into the App
NewsJan 21, 2026

OnePay Launches “Swipe to Finance” With Klarna, Bringing Post-Purchase BNPL Into the App

OnePay has introduced “Swipe to Finance,” a post‑purchase buy‑now‑pay‑later feature powered by Klarna that lets eligible debit‑card users convert recent purchases into fixed‑term payment plans within the app. The tool expands OnePay’s suite of flexible payment options beyond checkout, offering...

By PaySpace Magazine
Why Beginning Boutique Collabed with ‘the Most Famous Woman in Men’s Tennis’
NewsJan 21, 2026

Why Beginning Boutique Collabed with ‘the Most Famous Woman in Men’s Tennis’

Beginning Boutique, the Brisbane‑based e‑tailer famed for party dresses, has unveiled a 20‑piece capsule with influencer Morgan Riddle, dubbed the most important woman in men’s tennis. The collection, blending festival flair with tennis‑inspired aesthetics, launches alongside the Australian Open to...

By Inside Retail Australia
Nude by Nature Enters Walmart with Nicole Richie as Global Ambassador
NewsJan 21, 2026

Nude by Nature Enters Walmart with Nicole Richie as Global Ambassador

Australian clean‑beauty brand Nude by Nature, now owned by Vidacorp, has entered the U.S. market through a rollout at 1,900 Walmart locations, offering 94 SKUs under $14 each. The launch is anchored by global ambassador Nicole Richie, whose Instagram video...

By Glossy
The Australian Open Wants to Be ‘the Super Bowl’ for Experiential Beauty Marketing
NewsJan 21, 2026

The Australian Open Wants to Be ‘the Super Bowl’ for Experiential Beauty Marketing

Australian tennis’s governing body has elevated beauty retailer Mecca to a flagship sponsor for the 2026 Australian Open, positioning the event as a hub for experiential marketing aimed at Gen‑Z. In 2025 Mecca supplied gift bags to over 800 players...

By Glossy
Wellness Briefing: How OpenAI’s ChatGPT Health Beta Launch Could Impact the Wellness Industry
NewsJan 21, 2026

Wellness Briefing: How OpenAI’s ChatGPT Health Beta Launch Could Impact the Wellness Industry

OpenAI unveiled the ChatGPT Health beta, an AI‑driven chatbot that aggregates medical records, wearable data, and personal wellness insights into a single conversational interface. The launch coincides with Target’s plan to boost its wellness product line by 30%, and a...

By Glossy
Behind Pacsun’s Strategy for Keeping a Pulse on the Changing Tastes of Gen Z
NewsJan 21, 2026

Behind Pacsun’s Strategy for Keeping a Pulse on the Changing Tastes of Gen Z

Pacsun has launched a Youth Advisory Council and published its first Youth Report, gathering insights from 6,000 Gen‑Z and Gen‑Alpha respondents. The data fueled the creation of the PS Community Hub, a shoppable app that lets users curate purchases and...

By Modern Retail
What Amazon’s Proposed Big-Box Store Could Mean for Walmart
NewsJan 21, 2026

What Amazon’s Proposed Big-Box Store Could Mean for Walmart

Amazon has filed plans for a 225,000‑square‑foot big‑box store in Orland Park, a Chicago suburb, that will combine groceries, general merchandise and dining, directly rivaling the average Walmart Supercenter. The concept marks Amazon’s first attempt at a full‑scale supercenter format, a...

By Modern Retail
Fifth Third Says New Banking App Drives Engagement, Originations
NewsJan 21, 2026

Fifth Third Says New Banking App Drives Engagement, Originations

Fifth Third Bancorp reported record net interest income and strong operating leverage in Q4, driven by aggressive branch expansion and digital upgrades. The bank added 50 new branches in 2025, including its 200th in Florida and 100th in the Carolinas,...

By PYMNTS
Retention Is Name of the Game for Netflix’s AI Strategy
NewsJan 21, 2026

Retention Is Name of the Game for Netflix’s AI Strategy

Netflix’s Q4 2025 earnings call revealed that the streaming giant is pivoting from pure growth to a retention‑centric model, using artificial intelligence as core infrastructure. With 325 million paid members and $45.2 billion in revenue, the company views churn reduction as the...

By PYMNTS
NRF 2026: Innovations Showcase
NewsJan 21, 2026

NRF 2026: Innovations Showcase

At NRF 2026 in New York, a wave of retail startups announced they are building next‑generation AI commerce platforms. The firms highlighted advanced machine‑learning models for personalization, inventory optimization, and automated checkout. Miya Knights of Retail Technology Publisher noted that...

By Retail Technology (Magazine)
WOW Index Shows In-Store Experience Slipping in 2026
NewsJan 20, 2026

WOW Index Shows In-Store Experience Slipping in 2026

Léger’s 2026 WOW Index reveals a measurable decline in in‑store experience across Ontario and Western Canada, driven by higher prices, longer checkout waits, stockouts and fewer staff interactions. The study surveyed over 18,000 shoppers, evaluating 264 retailers in 34 sectors....

By Retail Insider Canada
Amazon Adds More Payment Options to Latest Smart Shopping Cart
NewsJan 20, 2026

Amazon Adds More Payment Options to Latest Smart Shopping Cart

Amazon is rolling out the next‑generation Dash Cart to dozens of Whole Foods stores across the United States by year‑end. The new cart adds credit‑card, mobile‑payment and Amazon‑linked payment options, expanding beyond its original Amazon‑only model. It also features a...

By PYMNTS
Lululemon Pauses Online Sales of New Workout Line ‘Get Low’ After Complaints
NewsJan 20, 2026

Lululemon Pauses Online Sales of New Workout Line ‘Get Low’ After Complaints

Lululemon Athletica has temporarily halted online sales of its new “Get Low” workout leggings after customers reported the fabric becoming see‑through during bends and squats. The collection remains on shelves in North American stores while the company investigates the feedback...

By Total Retail
Casavogue Pays the Taxes This January
NewsJan 20, 2026

Casavogue Pays the Taxes This January

Casavogue has launched a limited‑time “We Pay the Taxes” promotion, covering sales tax on all furniture purchases and pairing it with a 12‑month interest‑free financing option. The offer focuses on high‑end sectional sofas, positioning them as the centerpiece of a...

By Retail Insider Canada
Dealing With Frustrated Customers? AI Can Help Your Teams Stay Ready
NewsJan 20, 2026

Dealing With Frustrated Customers? AI Can Help Your Teams Stay Ready

Enterprise retailers hit by summer import‑threshold shifts faced sudden tariffs, shipment delays, and a flood of frustrated customer inquiries. The operational disruption exposed gaps in agents’ readiness, leading to miscommunication and reputational risk. ReflexAI proposes AI‑driven simulation platforms that let...

By Total Retail
Overcoming the Barriers to Omnichannel by Recognising that One Size Doesn’t Fit All
NewsJan 20, 2026

Overcoming the Barriers to Omnichannel by Recognising that One Size Doesn’t Fit All

Omnichannel retail is no longer a one‑size‑fits‑all proposition; success depends on tailoring strategies to each retailer’s customers, operating model, and growth goals. Consistent experiences across digital and physical touchpoints are now a baseline expectation, not a differentiator. Persistent challenges such...

By Retail Dive
Google Shopping API Cutoff Looms, Putting Ad Delivery at Risk
NewsJan 20, 2026

Google Shopping API Cutoff Looms, Putting Ad Delivery at Risk

Google is sunsetting its legacy Shopping APIs and mandating migration to the Merchant API, the new single source of truth for Shopping Ads. Advertisers using the beta version must switch by February 28 2024, while Content API users have until August 18 2024. Failure to...

By Search Engine Land
The Power of Gathering: Why Shared Experiences Are the New Growth Engine for Local Business
NewsJan 20, 2026

The Power of Gathering: Why Shared Experiences Are the New Growth Engine for Local Business

The article highlights a resurgence of communal experiences—watch parties and pop‑up events—as powerful growth drivers for local businesses. It cites Tom’s Watch Bar, which saw a 900% sales surge, generating nearly $30,000 in one night during a Love Island watch...

By Total Retail
Birkenstock Warns Tariffs Will Hurt More in 2026
NewsJan 20, 2026

Birkenstock Warns Tariffs Will Hurt More in 2026

Birkenstock warned that tariff pressures will erode profitability in fiscal 2026, projecting a 100‑basis‑point decline in both gross margin and EBITDA. The company’s 2025 strategy of front‑loading shipments and modest price hikes will not be repeatable next year. CFO Ivica...

By Retail Dive
ECommerce Outsourcing Philippines: Battling Cyber Threats with Next-Gen Fraud Detection Systems in BPO
NewsJan 20, 2026

ECommerce Outsourcing Philippines: Battling Cyber Threats with Next-Gen Fraud Detection Systems in BPO

E‑commerce retailers are shifting Philippine outsourcing from a pure cost play to a fraud‑resilience strategy as cyber threats intensify. Leading BPOs now embed machine‑learning, behavioral analytics, device intelligence and seasoned fraud analysts, delivering 40‑60% lower fraud losses, 50‑70% fewer false...

By Digital Commerce 360
What Brands Get Wrong About Personalization and How to Fix It in 2026
NewsJan 20, 2026

What Brands Get Wrong About Personalization and How to Fix It in 2026

Brands claim to master personalization, yet most deliver fragmented experiences that break at channel handoffs. Maryna Hradovic outlines a three‑step framework—map distinct persona journeys, fix disconnects starting with website personalization, then iterate with AI and testing—to create real‑time, whole‑journey experiences....

By Total Retail
Quince Collaborates with A$AP Rocky on Exclusive Products for ‘Don’t Be Dumb’ Album Release
NewsJan 20, 2026

Quince Collaborates with A$AP Rocky on Exclusive Products for ‘Don’t Be Dumb’ Album Release

Quince, the online fashion retailer, announced a limited‑edition collaboration with rapper A$AP Rocky to celebrate his new album “Don’t Be Dumb.” The partnership features a co‑branded vinyl priced at $22.99 and a $50 T‑shirt, both sold exclusively on Quince’s website. This...

By Retail Dive
Walmart Marketplace Expands Into Musical Instruments
NewsJan 20, 2026

Walmart Marketplace Expands Into Musical Instruments

Walmart announced the launch of its Premium Musical Instrument Shop, a curated third‑party marketplace featuring brands like Fender, Roland, Boss, Squier and Zildjian. The new storefront is the first phase of a broader push into professional‑grade music gear, adding amplifiers,...

By Retail Dive
Agentic Commerce and the Quiet Return of Guest Checkout
NewsJan 20, 2026

Agentic Commerce and the Quiet Return of Guest Checkout

Agentic commerce is reshaping digital transactions by letting AI‑driven software agents select products, optimise pricing and initiate payments without direct shopper input. In this new model, the once‑dismissed guest checkout is re‑emerging as a friction‑free, network‑centric payment option. EMVCo’s Secure...

By Payments Cards & Mobile
Longtime Neiman Marcus Merchant Heads to Bloomingdale’s
NewsJan 20, 2026

Longtime Neiman Marcus Merchant Heads to Bloomingdale’s

Longtime Neiman Marcus merchant Russ Patrick has been hired as Bloomingdale’s general merchandising manager of home. Patrick brings more than three decades of luxury retail experience, most recently overseeing men’s, gifts, home and children’s categories at Neiman Marcus and Horchow. He said Bloomingdale’s...

By Retail Dive
Asda Putting More than 1000 Jobs at Risk by Outsourcing George Clothing, Says GMB
NewsJan 20, 2026

Asda Putting More than 1000 Jobs at Risk by Outsourcing George Clothing, Says GMB

Asda plans to outsource the fulfilment of its George clothing line to a DHL‑run depot in Derby, consolidating operations from three existing sites. The move could put up to 1,200 jobs at risk, prompting the GMB union to warn of...

By Retail Gazette
Pinterest Announces Two New C-Suite Leaders
NewsJan 20, 2026

Pinterest Announces Two New C-Suite Leaders

Pinterest announced two senior‑level hires to accelerate its global advertising business. Lee Brown, former DoorDash CRO and Spotify ad chief, becomes the company’s first Chief Business Officer, overseeing sales, content, ad product marketing and customer operations. Claudine Cheever, who led...

By ChannelX (formerly Tamebay)
Sephora Partners with Korean Retailer Olive Young to Showcase K-Beauty Brands
NewsJan 20, 2026

Sephora Partners with Korean Retailer Olive Young to Showcase K-Beauty Brands

Sephora is teaming with South Korean retailer CJ Olive Young to create dedicated K‑beauty zones in its stores, beginning in the second half of 2026. The rollout will debut in the United States, Canada and key Asian markets such as...

By Retail TouchPoints
Tariff Timeline: White House Actions, Declarations, Reversals
NewsJan 20, 2026

Tariff Timeline: White House Actions, Declarations, Reversals

Since Trump’s second inauguration in January 2025, the White House has issued a cascade of tariff announcements, pauses, and reversals affecting North America, China, the EU, and dozens of other partners. Tariffs have ranged from 10 % to over 150 %, prompting...

By Retail Customer Experience
Brands Briefing: Founders Hope for a ‘Dependable and Stable’ 2026 After the Chaos of 2025
NewsJan 20, 2026

Brands Briefing: Founders Hope for a ‘Dependable and Stable’ 2026 After the Chaos of 2025

The retail sector spent 2025 scrambling to absorb a wave of unpredictable tariff hikes that forced many brands to delay product launches, tighten inventory, and curtail hiring. Frequent duty changes eroded profit margins and triggered cost‑cutting measures, including layoffs. As...

By Modern Retail
SALESmanago Ramps Up AI and Messaging Tech to Redefine eCommerce Marketing in 2026
NewsJan 20, 2026

SALESmanago Ramps Up AI and Messaging Tech to Redefine eCommerce Marketing in 2026

SALESmanago is rolling out a native WhatsApp integration and AI‑driven Recommendation Frames to give eCommerce marketers real‑time, hyper‑personalised customer experiences. The platform now supports multimedia messaging, automated journeys, and dynamic CTAs that target abandoned carts, restock alerts, and on‑site product...

By MarTech Series
Design Smarter, Source Faster: How AI Is Closing Fashion’s Most Expensive Data Gap
NewsJan 20, 2026

Design Smarter, Source Faster: How AI Is Closing Fashion’s Most Expensive Data Gap

Product development cycles in fashion now span 10‑18 months, with production adding another 4‑6 weeks, and data gaps between design, sourcing and factories cause costly delays. Ultra‑fast retailers like Shein have accelerated style turnover, exposing weaknesses in handoffs where specifications...

By Retail TouchPoints