If you want to sell or license, or scale your brand someday, you can’t be the one holding it together today. 🫢 You need to build a business that delivers consistent quality, with or without you in the room. That requires repeatable systems: → Clear SOPs and response guidelines your team can actually follow to deliver your level of quality → Clear roles, responsibilities, and review processes → A structure that scales without stretching you thin

Recently, my Communication in Organizations class at RWU heard from Theresa Matos Agonia, Chief of Staff at Big Brothers Big Sisters of America. Two insights stood out: Internal stakeholders are the most important public. They must be intentionally prioritized. She also says leadership...
If everyone has the same AI, AI isn’t the advantage. Clarity is. Who are you to your customers? : #AI #Strategy #Leadership #Business #Innovation https://t.co/JZtALylZ7J
Microsoft's rollout of its big Xbox leadership shakeup is as messy as everything else this console generation. Is Xbox going back to its roots or is the company intent on managing the decline of the only Microsoft brand left anyone...
Customizing software vs. adapting your business: know the difference. Identify must-haves that are showstoppers from nice-to-haves. IT simplicity can create business complexity, and vice versa.#BusinessStrategy #Software #Leadership https://t.co/1sXJBmt94S
ICYMI: Fresh new article dropped: Strategy is an integrated set of choices that uniquely positions your company. But what kinds of choices? Not the crappy platitudes like “We put customers first.” The kind that actually aligns everyone in the company to win,...

The AI efficiency gap: Why the C-Suite and the front line are living in different worlds by @Timothy_Hughes https://t.co/oDC8OKpx4r @DLAIgnite #SocialSelling #DigitalSelling #Leadership #ArtificialIntelligence #Innovation #Technology #TechNews #Sales #Marketing #Culture #Strategy https://t.co/ACegbrqNxG
“20 ChatGPT prompts to boost your productivity.” Useful? Yes. Transformational? Only if used correctly. Here’s the nuance most prompt collections miss 👇 1️⃣ Prompts don’t create productivity — systems do GTD, Pomodoro, Eisenhower, Ivy Lee… These frameworks worked before AI....
Showcase your team’s expertise and ability to execute. People invest in people. ✨ Highlight the strengths and achievements of your core team, demonstrating that you have the right people to bring your vision to life.
Exclusive: I recently spoke with @OfficialCSAF for his first interview in the job. Including his perspective on coming back to lead the service, the challenges facing the Air Force and his perspective of how to address them. A read to...
My wife laughed at me while we were singing in church. I complained, “What? I’m singing harmony.” She said, “No, you’re not.” The hardest person to see is yourself. The most common blindspot: believing you don’t have them. From: https://t.co/NI6z0uk7tr
Why fragmented ownership quietly kills momentum There’s a moment in many companies where growth doesn’t stall — it dissolves. Nothing is obviously broken. The team is capable. Leaders are engaged. Everyone agrees growth matters. And yet, decisions feel heavier. Execution...
Sales teams love to blame other departments. “They’re holding us back.” “They don’t get it.” “They’re risk-averse.” Here’s the truth. Without those coworkers, you would blow up the company. And without sales pushing, the company would stall. Patrick Lencioni and I break down why those...
Learn how structured follow-up improves accountability, trust, and #Productivity and discover research-backed principles for effective execution. I just published The Productivity Box: Mastering Follow-Up for Smarter, Faster Teams https://t.co/GrRulgGLxk

🚀 IC to Product Leader isn’t a promotion. It’s an identity shift. Happening TODAY. We’re hosting a high-signal fireside chat with Petra Wille — author of STRONG Product People — to unpack what really changes when you step into product leadership. 🗓 23 February ⏰...

The RM400 million "ghost" project has finally caught up to the boardroom. For C-suite leaders, this isn't just news—it’s a masterclass in why governance is your only real hedge. Here’s the breakdown of the high-stakes charges against a former Telco MD. 🧵👇

Prediction is not just a human trait; it’s the foundation of AI. As we harness artificial intelligence, we’re tapping into our natural ability to foresee patterns and trends. Leaders who understand this can leverage AI to their advantage and drive smarter decisions. In...
Leaders, you have the chance to do something truly groundbreaking this week. CANCEL THE MEETING. You don’t need another formal update, just let the team provide an email. You don’t need another slide deck/powerpoint to tell you what you already know....

“Weakness of attitude becomes weakness of character.” Attitude isn’t mood. It’s the repeated stance you take under pressure. In leadership, small acts of avoidance—dodging hard conversations, tolerating mediocrity, deferring tough decisions—don’t stay tactical. They compound. What begins as convenience hardens into...
Strategy isn’t theory. It’s how you use what you have to survive today and win tomorrow. #Strategy #Leadership #Business #StrategicThinking #FutureOfWork https://t.co/s5GHVg0CRu
Almost always: Double-down on your strengths rather than blunt weakness. Exception: When a weakness is directly blocking your goals or an obstacle to the most important next steps for the company. Even then, just mute it, don’t try to “turn it into...
If you want to learn focus & deep work... Don’t analyze monks or CEOs with assistants. Instead, learn how someone a few steps ahead of you protects 90 quiet minutes every day. Start there. Then expand.
And this is peak "innovators" phase of adoption. Consider that during the earliest product adoption phase, non-technical folks are already doing the thing many believe "no one will ever do." We, the founders, need to adjust our system of beliefs NOW.
RT Data Privacy Week is over. Lawsuits, breaches, and AI experiments don't pause the other 51 weeks of the year. Privacy is now a leadership accountability issue, not a back office task. #CIO #CMO #CISO #DataPrivacy @Star_CIO https://t.co/Naq82FuMWZ

#TimTalk - How do leaders balance acceptance with accountability and performance? with Mau Espinosa https://t.co/l8JyxhLE7I via @DLAIgnite #SocialSelling #DigitalSelling #Sales #Leadership #Culture #Motivation #Marketing #Success #Entrepreneur #Management https://t.co/j41Z3fekyv
Migrating to S/4HANA involves strategic leadership, not just tech. The choice is yours: SAP-hosted or hyperscaler (AWS/Azure). Consider who truly owns your infrastructure, controls pricing, and shoulders responsibility for outages. #SAP #CloudMigration #BusinessStrategy https://t.co/9EpChYU9Cg

For most companies, going "product-led" is a complete disaster, and they soon revert to a feature factory. It's a predictable pattern: • Product teams cheer. • Leadership steps back. • Accountability quietly disappears. • Then… it all blows up. WHAT COMPANIES THINK THEY ARE...
Implementation challenges haven't changed. The biggest reasons for failure in SAP projects today are the same as 20 years ago: projects driven by IT, not business. True success hinges on business leadership. #SAP #Implementation #Business https://t.co/hhJEtxwIUe
Key man risk is why most small businesses never sell. If your company depends on you, buyers apply a discount or walk away. In some service firms, the discount hits 100%, which means the business has no standalone value. Document processes, hire leaders,...

The employee is no longer defined by hours, titles, or office walls. What I see across AI driven organizations is clear: value now comes from adaptability, collaboration, and continuous learning. This is the evolution leaders must embrace, not resist. Are you preparing your...

Why I told my employer to give a client their money back by @Timothy_Hughes https://t.co/l6WPjtF7eI @DLAIgnite #SocialSelling #DigitalSelling #Sales #SalesTips #SalesLeader #Salesforce #Leadership #Marketing #RevOps #SalesEnablement #MarketingStrategy https://t.co/gq0sgyx50W

70% of business transformations fail. Not because of strategy. Because of culture. Big vision announced. Great slides shared. Everyone agrees. Two weeks later? Same behaviors. Strategy sounds good in meetings. Culture shows up on Monday morning. If leaders don’t model change… If incentives don’t shift… If standards aren’t enforced… Nothing changes. Without cultural alignment,...
Weekend reading for this Saturday >How to Develop AI Literacy in Your Organization? A Useful Leadership Guide https://t.co/aiB5P99ido #AI

Many accuse health systems of not being willing to innovate. The truth? Lots of innovation is being explored all the time - you just don’t hear about them because most never make it to system-wide scale. For every 100 ideas that...
Small workloads don’t beat big workloads. Focused workloads do. I’m beginning to see that one clearly defined priority outperform ten “important” tasks competing for my attention.
First board meeting? Tips: 1. Send the board deck (or memo) 48 hours before. 2. Assume board members have read it, so you don't have go through everything they've already processed. 3. Bring your hardest problems and debates explicitly...

Greg Isenberg thinks 2026 is about to create 10x the number of entrepreneurs. Massive SaaS layoff wave, everyone starts building. He's probably right, but most of these new founders are going to make the same mistake I made for 4 years... They're...
The CEO AI Gamble — Why Half of Business Leaders Believe Their Jobs Depend on Getting AI Right With so much riding on AI success, many CEOs see getting AI right as crucial to their future — but that gamble...

Inbox Zero 2.0 is not about perfection. It’s about control. Learn how to: • Process communications calmly • Manage long-term threads • Stop email from dictating your day This is executive-level clarity. Join us in March. https://t.co/E53E31bsZG https://t.co/ojMklVNywT

British Cycling went from losing to winning by improving 1% in everything. They cleaned bikes better, fixed sleep habits, tracked hand washing, and small gains stacked up. In business, a 1% lift in price, margin, and cost control can drive a 27%...
Deciding whether to move forward with RISE isn't a technical choice. It's a strategic one, impacting long-term costs, options, and flexibility. #StrategicDecisions #BusinessGrowth https://t.co/NzjZH7hSci
Slow decision-making is the primary reason digital transformation initiatives stall. Delays happen when assumptions of quick decisions don't match reality, often a symptom of excessive consensus-based leadership. #DecisionMaking #DigitalTransformation #Leadership https://t.co/3e5ADMz5P3
The biggest barrier to digital success is rarely technological or budget. It is leadership’s willingness to embrace change and take risks. Watch the full episode now: https://t.co/BQNDlxuwMR https://t.co/rgqIU4dXx1

Read a first note from @asha_shar the new CEO of Microsoft Gaming: Dear team, Today I begin my role as CEO of Microsoft Gaming. I feel two things at once: humility and urgency. Humility because this team has built something extraordinary over decades. Urgency because...
Even though I’m a full-time entrepreneur now, I’m still what I call a 9-5 evangelist. I believe in keeping your 9-5 as long as possible before leaping full-time in your biz, as long as it’s not a detriment to your...

Xbox’s Matt Booty Matt will become Executive Vice President and Chief Content Officer, reporting to Asha, CEO Microsoft Gaming https://t.co/HI9rkd4LEH
It's remarkable how often the real problem is not what happened, but how it was communicated.
Human management may be messy at times, but is AI any better? Here are six tips from business leaders and questions to weigh whether AI has what it takes to lead. (My latest in @forbes) https://t.co/zSHyx8Su64
2026 is the year AI accountability gets real. No more hiding behind "pilot mode." If you can’t map AI spend to the P&L, your seat at the table is at risk. 💺🔥 See the roadmap: https://t.co/dJs86sTyRD #CXOtalk #Leadership #FutureOfWork
This new C-suite role is more important than ever in the AI era - here's why https://t.co/5dBV9IFx4d via @ZDNET