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Today's Management Pulse

Founder risk drives steep valuation discounts in owner‑led services firms

Dr. Dave Heath explains that founder‑dependency in owner‑led services firms mirrors the manager‑risk LPs assess in private‑equity funds. Buyers, banks and investors price this key‑person risk with 30‑50% valuation discounts or higher loan spreads. The risk stems from undefined decision authority, undocumented founder judgment, and missing exception handling.

Sales Retriever Debuts AI‑Powered BPO Service to Book Executive Meetings
NewsMay 12, 2026

Sales Retriever Debuts AI‑Powered BPO Service to Book Executive Meetings

Sales Retriever Co., Ltd. has launched a performance‑based BPO service that blends its AI research platform with a dedicated operations team to secure meetings with senior executives at large enterprises. The offering promises to reduce the time salespeople spend on...

By Pulse
Short‑Form Video Clippers Turn $2,500 Start‑up Into $40,000‑Strong Freelance Network
NewsMay 12, 2026

Short‑Form Video Clippers Turn $2,500 Start‑up Into $40,000‑Strong Freelance Network

Emrah Bayraktar, a 25‑year‑old from Belgium, grew a $2,500 two‑week side hustle into a network of 40,000 freelance “clippers” who monetize bite‑size video snippets. Brands now pay anywhere from $0.50 to $25 per 1,000 views, turning short‑form clips into a...

By Pulse
ARL Unveils First AI Governance Guide for Build‑to‑Rent at London Tech Conference
NewsMay 12, 2026

ARL Unveils First AI Governance Guide for Build‑to‑Rent at London Tech Conference

The Association for Rental Living (ARL) launched its AI in Build‑to‑Rent – Practical Guide at the inaugural Rental Living Tech Conference in London, attended by over 100 industry delegates. The guide shifts focus from AI adoption to governance, citing new...

By Pulse
Lenz Therapeutics Q1 2026 Revenue Hits $1.9M as COO Olsson Charts Operational Push
NewsMay 12, 2026

Lenz Therapeutics Q1 2026 Revenue Hits $1.9M as COO Olsson Charts Operational Push

Lenz Therapeutics reported $1.9 million net revenue for Q1 2026, driven by $1.7 million in product sales and a 19% rise in filled prescriptions. President and COO Shawn Olsson used the earnings call to detail field‑sales expansion, direct‑to‑consumer initiatives, and manufacturing upgrades, while acknowledging...

By Pulse
This 1 Manager Trait Is Secretly Killing Your Team’s Productivity, According to New Research on ‘Knowledge Theft’
NewsMay 12, 2026

This 1 Manager Trait Is Secretly Killing Your Team’s Productivity, According to New Research on ‘Knowledge Theft’

A new study on "knowledge theft" reveals that managers who claim credit for subordinates’ ideas dramatically undermine morale and productivity. The research shows that stolen credit triggers anger, erodes trust, and can lead employees to withhold critical information or leave...

By Inc. — Leadership
Brent Byng Calls for Data‑Human Fusion in Enterprise Leadership
NewsMay 12, 2026

Brent Byng Calls for Data‑Human Fusion in Enterprise Leadership

Brent Byng, a 27‑year veteran of military and corporate operations, announced a new leadership framework that blends advanced analytics with human judgment. His predictive models have cut staffing shortfalls by 10% and operating costs by 5%, underscoring the business impact...

By Pulse
Sega Scrubs $800 Million ‘Super Game’ Plan, Shifts to Core Franchises
NewsMay 12, 2026

Sega Scrubs $800 Million ‘Super Game’ Plan, Shifts to Core Franchises

Sega Sammy announced the cancellation of its $800 million Super Game project, citing weak free‑to‑play performance and a costly Rovio acquisition. The company will reassign more than 100 developers to premium, franchise‑driven titles, aiming to boost FY2027 consumer sales.

By Pulse
Hycroft Mining Elevates CEO Diane R. Garrett to Executive Chairman, Retains CEO Role
NewsMay 12, 2026

Hycroft Mining Elevates CEO Diane R. Garrett to Executive Chairman, Retains CEO Role

Hycroft Mining Holding Corp. announced that CEO Diane R. Garrett will also serve as Executive Chairman, a move designed to tighten governance and accelerate the company's growth plan. The board will add three independent directors and the firm expects further...

By Pulse
Fidelity Mandates Five‑day Office Week, Adds 2,000 Hires, Cuts 800 Jobs
NewsMay 12, 2026

Fidelity Mandates Five‑day Office Week, Adds 2,000 Hires, Cuts 800 Jobs

Fidelity Investments announced that all employees must return to the office five days a week starting September, while simultaneously opening 2,000 new positions and eliminating roughly 800 jobs. The move is part of a broader restructuring aimed at accelerating product...

By Pulse
Mastercard Deploys Scorecard‑Driven AI Governance as AI Models Surge 60% YoY
NewsMay 12, 2026

Mastercard Deploys Scorecard‑Driven AI Governance as AI Models Surge 60% YoY

Mastercard’s finance organization has rolled out a proactive, scorecard‑driven AI‑governance framework to control a 60% year‑over‑year increase in AI deployments. The new process, anchored by a pre‑contract scorecard and an agile AI Governance Council, aims to eliminate “shadow AI” and...

By Pulse
GM Cuts 10% of IT Workforce, Shifts to AI Engineers in Skills‑Swap
NewsMay 12, 2026

GM Cuts 10% of IT Workforce, Shifts to AI Engineers in Skills‑Swap

General Motors announced it will lay off roughly 500‑600 salaried IT employees, about 10% of its technology workforce, and simultaneously post dozens of openings for AI‑focused engineers. The move reflects GM’s strategy to retool its tech organization for autonomous‑driving, data‑driven...

By Pulse
Shoplazza Launches Athena AI Agent to Automate E‑Commerce Back‑Office Tasks
NewsMay 12, 2026

Shoplazza Launches Athena AI Agent to Automate E‑Commerce Back‑Office Tasks

Shoplazza introduced Athena, an AI‑native admin agent that lets merchants execute back‑office e‑commerce tasks via natural language. Built on a platform serving over 650,000 global sellers, Athena aims to cut the time merchants spend navigating multiple dashboards and reduce operational...

By Pulse
ZoomInfo Beats Q1 Forecast, Posts $310M Revenue, but Lowers Full-Year Outlook
NewsMay 12, 2026

ZoomInfo Beats Q1 Forecast, Posts $310M Revenue, but Lowers Full-Year Outlook

ZoomInfo posted Q1 2026 revenue of $310 million, a 1.5% year‑over‑year increase that topped the high end of its guidance. The B2B data SaaS firm also announced a revised FY 2026 revenue range of $1.185‑$1.205 billion, reflecting a 4% midpoint decline, and...

By Pulse
What Are the Top Features To Look for in Fleet Management Software?
NewsMay 12, 2026

What Are the Top Features To Look for in Fleet Management Software?

G2’s Spring 2026 Grid Report ranks the leading fleet‑management platforms across six core capabilities—vehicle tracking, driver safety, maintenance scheduling, GPS‑driven route optimization, fuel management, and performance analytics. ClearPathGPS, Toro TMS, Track‑POD and Zeo Route Planner each earn a 9.8/10 score for real‑time tracking, while...

By G2 Learn
Important Pivot to Innovate
BlogMay 12, 2026

Important Pivot to Innovate

The article urges organizations to execute a "Hard Pivot"—a deep, non‑linear transformation from traditional linear management to collaborative, adaptive innovation. It outlines three interlocking pivots: Architectural (building an integrated, agent‑ready fabric and separating reasoning engines from knowledge graphs), Operational (moving...

By Future of CIO
American Airlines Flight Attendants Get Florida Getaway For Credit Card Pitches
BlogMay 12, 2026

American Airlines Flight Attendants Get Florida Getaway For Credit Card Pitches

American Airlines rewarded its top flight‑attendant sellers with an all‑expenses‑paid trip to Clearwater, Florida, after they excelled at making inflight credit‑card announcements. The airline has incorporated credit‑card sales into its internal employee scoring system, turning a previously optional task into...

By View from the Wing
Hain Celestial Bets on Functional-Food Innovation to Power Next Phase of Turnaround
NewsMay 12, 2026

Hain Celestial Bets on Functional-Food Innovation to Power Next Phase of Turnaround

Hain Celestial is steering its turnaround toward innovation‑led growth after shedding its North American snack brands. The company reported a 13% year‑over‑year revenue decline to $338 million in Q3, yet its shares jumped 12% on better‑than‑expected earnings. New launches, such as...

By FoodNavigator-USA
Protect Omnichannel Margins With These 4 Fulfillment Automation Strategies
NewsMay 12, 2026

Protect Omnichannel Margins With These 4 Fulfillment Automation Strategies

Omnichannel retailers face mounting margin pressure from rising labor costs, volatile freight rates, and complex multi‑channel fulfillment. Automation is emerging as a strategic lever, moving beyond simple cost cuts to improve decision‑making, reduce waste, and boost flexibility. Four key tactics—AI‑driven...

By Total Retail
KKR’s $8 Billion Flora Food Carve‑Out Highlights Risks of Corporate Spin‑Outs
NewsMay 12, 2026

KKR’s $8 Billion Flora Food Carve‑Out Highlights Risks of Corporate Spin‑Outs

KKR paid €6.8 bn ($8 bn) for Unilever’s Flora Food Group in 2018, but the subsequent integration has proved difficult, casting doubt on the allure of corporate carve‑outs. The deal, once hotly contested by Apollo, Blackstone and CVC, now serves as a...

By Pulse
Publix Reverses Open‑Carry Policy Amid Flat Q1 Sales and Consumer Backlash
NewsMay 12, 2026

Publix Reverses Open‑Carry Policy Amid Flat Q1 Sales and Consumer Backlash

Publix announced it will no longer allow non‑law‑enforcement shoppers to openly carry firearms in its Florida stores. The move follows flat comparable sales in Q1 2025 and a 21.5% drop in net income to $794 million, as price‑sensitive shoppers push back...

By Pulse
PJM Interconnection Elects New Board, Shifts Grid Governance
NewsMay 12, 2026

PJM Interconnection Elects New Board, Shifts Grid Governance

PJM Interconnection announced that members have elected Larry Bekkedahl and Charles Berardesco to three‑year terms on its Board of Managers and re‑elected Margaret Loebl for another three years. The appointments come as PJM grapples with soaring data‑center demand and pending...

By Pulse
Brookfield Corp Eyes Strong Q1 2026 Earnings as AI-Driven Real Estate Surge Looms
NewsMay 12, 2026

Brookfield Corp Eyes Strong Q1 2026 Earnings as AI-Driven Real Estate Surge Looms

Brookfield Corp is set to release its first‑quarter 2026 earnings on May 14, and investors will scrutinize REIT income and asset‑sale guidance. The firm signals a rebound in real‑estate earnings, bolstered by strong performance at its infrastructure and renewable units...

By Pulse
Mazda Posts 69% Profit Drop as Production Slows, Rethinks Compact Lineup
NewsMay 12, 2026

Mazda Posts 69% Profit Drop as Production Slows, Rethinks Compact Lineup

Mazda Motor Corp announced a 69% plunge in full‑year net profit to ¥35.1 billion ($226 million), driven by a 2% dip in revenue and weaker production volumes. The decline has spurred the automaker to reassess its compact‑car strategy, especially in markets like...

By Pulse
Burger King Pilots AI Assistant “Patty” To Streamline Drive‑thru Inventory and Staff Interactions
NewsMay 12, 2026

Burger King Pilots AI Assistant “Patty” To Streamline Drive‑thru Inventory and Staff Interactions

Burger King has begun piloting an AI assistant called “Patty” in select drive‑thru lanes to monitor stock levels, cue staff actions and suggest managerial focus areas. The system, championed by chief digital officer Thibault Roux, is positioned as a productivity...

By Pulse
VeriPark Expands in Canada with 12 New Credit‑union Partnerships and Central 1 Certification
NewsMay 12, 2026

VeriPark Expands in Canada with 12 New Credit‑union Partnerships and Central 1 Certification

VeriPark announced a wave of new credit‑union partnerships in Canada, securing Central 1 certification and launching a Canadian User Group with Tru Cooperative Bank. The moves accompany an 8× boost in digital onboarding for Innovation Federal Credit Union and reinforce VeriPark’s...

By Pulse
Betterworks Urges Simpler AI for Performance Management at HR Tech Europe
NewsMay 12, 2026

Betterworks Urges Simpler AI for Performance Management at HR Tech Europe

Betterworks Director of Solutions Engineering Bruce Walcroft told HR Tech Europe that AI will only improve performance management if it removes friction, not adds new steps. He warned vendors that layering AI onto legacy workflows will stall adoption, urging a...

By Pulse
GoPro COO McGee Charts New Sales Strategy as Q1 Revenue Falls 26%
NewsMay 12, 2026

GoPro COO McGee Charts New Sales Strategy as Q1 Revenue Falls 26%

GoPro President and COO Brian McGee presented a revised sales and distribution plan on the Q1 2026 earnings call as the company posted a 26% revenue decline to $99 million. The shift emphasizes direct‑to‑consumer channels while the board launches a strategic...

By Pulse
FBI Director Kash Patel Accelerates AI Overhaul of Legacy Systems
NewsMay 12, 2026

FBI Director Kash Patel Accelerates AI Overhaul of Legacy Systems

FBI Director Kash Patel unveiled a multi‑year AI modernization plan that adds a chief AI officer, an AI Review Board and partnerships with private‑sector tech firms. The agency reports a 30% rise in missing‑child identifications and a 20% jump in...

By Pulse
General Motors Trims up to 600 IT Roles to Recruit AI Talent for Autonomous Vehicle Push
NewsMay 12, 2026

General Motors Trims up to 600 IT Roles to Recruit AI Talent for Autonomous Vehicle Push

General Motors announced it will eliminate roughly 500‑600 salaried IT jobs, mainly in Austin, Texas and Warren, Michigan, as part of a broader restructuring. The cuts are offset by new openings for AI, motorsports and self‑driving vehicle engineers, signaling a...

By Pulse
Redwood Materials Names Former Tesla Finance Chief Deepak Ahuja as CFO
NewsMay 12, 2026

Redwood Materials Names Former Tesla Finance Chief Deepak Ahuja as CFO

Redwood Materials announced the hiring of Deepak Ahuja, former Tesla finance chief, as its new chief financial officer. The move comes after a $425 million Series E raise that pushed total capital to over $2 billion and follows a recent restructuring that cut...

By Pulse
Krafton Pushes PUBG Beyond Battle Royale, Hits 1 Trillion‑won Q1 Revenue
NewsMay 12, 2026

Krafton Pushes PUBG Beyond Battle Royale, Hits 1 Trillion‑won Q1 Revenue

Krafton reported a 24% year‑on‑year rise in PUBG franchise revenue, topping 1 trillion won ($740 million) in the first quarter. The surge was powered by new cooperative modes XenoPoint and the upcoming PAYDAY heist, signaling a strategic pivot from pure battle‑royale to a...

By Pulse
Commerzbank to Cut 3,000 Jobs as €600M AI Push Aims to Boost Efficiency
NewsMay 12, 2026

Commerzbank to Cut 3,000 Jobs as €600M AI Push Aims to Boost Efficiency

Commerzbank announced it will eliminate 3,000 positions – roughly 8% of its workforce – while committing €600 million to artificial‑intelligence projects over four years. The move is part of the Momentum 2030 plan and is intended to free up 10% of...

By Pulse
BNY Built Its Digital Workforce Backward — And It’s Working
NewsMay 12, 2026

BNY Built Its Digital Workforce Backward — And It’s Working

BNY Mellon became the first global systemically important bank to deploy “digital employees,” AI agents with logins, email addresses and human managers. It built a model‑agnostic platform called Eliza in 2023, trained over 1,400 staff in AI bootcamps, and only...

By Forrester Blogs
ElevenLabs Deploys Engineers to Every Non‑Technical Team to Speed Enterprise Voice‑AI Rollout
NewsMay 12, 2026

ElevenLabs Deploys Engineers to Every Non‑Technical Team to Speed Enterprise Voice‑AI Rollout

ElevenLabs announced it will embed a dedicated engineer within each non‑technical group—people, go‑to‑market, legal and others—to accelerate automation and upskill staff as the company scales its voice‑AI platform for enterprise clients. The move follows a $500 million Series D raise that lifted...

By Pulse
Nonprofit Leaders Answer: What Is a Contingency Plan Your Nonprofit Has for Unexpected Funding Cuts?
BlogMay 12, 2026

Nonprofit Leaders Answer: What Is a Contingency Plan Your Nonprofit Has for Unexpected Funding Cuts?

The Blue Avocado community gathered nonprofit leaders to share how they prepare for sudden funding cuts. Respondents highlighted revenue diversification, multi‑scenario budgeting, project‑based funding with cash reserves, and a focus on core program continuity. They also stressed transparent, two‑way communication...

By Blue Avocado
Circle K, ProVia Logistics, and Ross Transportation Win 2026 Private Fleet of the Year Awards
NewsMay 12, 2026

Circle K, ProVia Logistics, and Ross Transportation Win 2026 Private Fleet of the Year Awards

Circle K’s Fuel South Express, ProVia Logistics and Ross Transportation Services were named the 2026 FleetOwner Private Fleet of the Year winners, recognized for safety, efficiency and community impact. Circle K prevented fuel outages through predictive maintenance and route optimization across a...

By FleetOwner
Stop Chasing Resistors: How to Do Change Management Differently
NewsMay 12, 2026

Stop Chasing Resistors: How to Do Change Management Differently

Lucy Adams, a former BBC HR director turned consultant, argues that most change‑management initiatives rely on jargon‑heavy playbooks that deliver little tangible impact. She recounts countless projects that deployed change champions, acronyms, and workstreams yet failed to produce measurable results....

By HRTechFeed
The Hidden Operational Cost of Financial Stress
BlogMay 12, 2026

The Hidden Operational Cost of Financial Stress

Financial stress does more than dent balance sheets; it reshapes daily operations and leadership behavior. Entrepreneurs under pressure often shift from strategic growth initiatives to defensive, short‑term survival tactics, delaying investments, hiring, and risk‑taking. Prolonged strain can erode clarity, increase...

By HedgeThink
Episode 453 - Melissa Felder Talks About Purpose-Driven Organizations, People-Powered Experiences and Future of Cultural Attractions
PodcastMay 12, 202644 min

Episode 453 - Melissa Felder Talks About Purpose-Driven Organizations, People-Powered Experiences and Future of Cultural Attractions

In this episode, Melissa Felder, a veteran cultural‑attraction executive, discusses how purpose‑driven missions and people‑powered experiences elevate visitor satisfaction and loyalty. She traces her three‑chapter career—from consumer goods to tech startups to leading the California Academy of Sciences—highlighting how aligning...

By AttractionPros
TEDCO Names Direna Cousins VP of Marketing to Drive Enterprise Campaigns
NewsMay 12, 2026

TEDCO Names Direna Cousins VP of Marketing to Drive Enterprise Campaigns

TEDCO announced Direna Cousins as its new vice president of marketing, tasking her with expanding enterprise‑level campaigns across Maryland’s tech ecosystem. The hire follows a year in which the Development & Marketing team logged 28 articles, over 100 press releases,...

By Pulse
Amazon's 'Titus' Program Cuts AI Data‑Center Build Time to Under 35 Weeks
NewsMay 12, 2026

Amazon's 'Titus' Program Cuts AI Data‑Center Build Time to Under 35 Weeks

Amazon Web Services unveiled the Titus program, an internal effort to slash AI‑focused data‑center construction cycles to under 35 weeks, boost site power capacity to 68 MW and cut cooling power use by 15%. The move is part of a $200 billion...

By Pulse
Fox Secures Two Extra NFL Games for 2026, Adds Munich International Slot to Schedule
NewsMay 12, 2026

Fox Secures Two Extra NFL Games for 2026, Adds Munich International Slot to Schedule

Fox Corporation announced it will broadcast two extra regular‑season NFL games in 2026, featuring the league’s first Sunday triple‑header and a Saturday contest. The NFL’s upcoming schedule also reveals an international game in Munich, underscoring the league’s global push.

By Pulse
Consultants Rush to Tame 'Shadow AI' As Unapproved Tools Surge in Enterprises
NewsMay 12, 2026

Consultants Rush to Tame 'Shadow AI' As Unapproved Tools Surge in Enterprises

A Business Insider investigation reveals that 71% of UK employees have used unapproved consumer AI tools at work, with many doing so weekly. The rise of “shadow AI” is forcing consulting firms to develop governance frameworks to mitigate data‑leak and...

By Pulse
UKG Launches AI‑Powered Pro Pay with Workforce AI at Payroll Congress 2026
NewsMay 12, 2026

UKG Launches AI‑Powered Pro Pay with Workforce AI at Payroll Congress 2026

UKG announced the launch of UKG Pro Pay with Workforce AI at Payroll Congress 2026 in Lowell, Massachusetts. The new solution uses agentic, assistive and generative AI to detect, analyze and resolve payroll issues in real time, targeting frontline and hourly employees.

By Pulse
FDA Deploys Elsa 4.0 AI Tool and HALO Data Platform to Modernize Operations
NewsMay 12, 2026

FDA Deploys Elsa 4.0 AI Tool and HALO Data Platform to Modernize Operations

The U.S. Food and Drug Administration unveiled Elsa 4.0, an upgraded internal AI assistant, and completed the HALO data‑platform consolidation that unifies more than 40 disparate data sources. The moves are designed to cut manual work, accelerate regulatory reviews and...

By Pulse
Archer Aviation’s COO Thomas Muniz Charts Turnaround as Q1 Revenue Surges
NewsMay 12, 2026

Archer Aviation’s COO Thomas Muniz Charts Turnaround as Q1 Revenue Surges

Archer Aviation reported a five‑fold increase in Q1 revenue and a $218 million net loss while COO Thomas Muniz highlighted a liquidity position of $1.8 billion and a roadmap to scale production. The earnings call underscored progress on FAA certification, new airport...

By Pulse
General Motors Trims up to 600 IT Roles While Recruiting AI Talent in Workforce Overhaul
NewsMay 12, 2026

General Motors Trims up to 600 IT Roles While Recruiting AI Talent in Workforce Overhaul

General Motors is eliminating 500‑600 salaried IT jobs, chiefly in Austin and Warren, as part of a cost‑saving restructure, yet it is simultaneously posting dozens of openings for AI, motorsports and autonomous‑vehicle specialists. The move reflects a shift toward generative‑AI...

By Pulse
Panera Bread CEO Launches $4.99 Value Menu and New Guest Experience Role to Revive Brand
NewsMay 12, 2026

Panera Bread CEO Launches $4.99 Value Menu and New Guest Experience Role to Revive Brand

Panera Bread chief executive Nico Carbone announced a multi‑pronged brand overhaul that adds a $4.99 half‑portion value menu, a part‑time “guest experience champion” in every store, and new sandwich and salad formats. The changes aim to re‑engage lapsed customers and...

By Pulse
The Secret to Summer Staffing
BlogMay 12, 2026

The Secret to Summer Staffing

Summer hiring spikes for restaurants, demanding rapid onboarding of large, often student‑driven workforces. Operators are urged to value adaptability, cultural fit, and energy over prior industry experience. Deploying standardized workflows, intuitive POS systems, and real‑time coaching technology enables new hires...

By Modern Restaurant Management