6 Ways to Automate Avoma with Zapier
Avoma, an AI‑driven note‑taking and revenue‑intelligence platform, now integrates with Zapier to automate post‑call workflows. Users can push transcripts into Notion, Google Docs, Trello, or Evernote, and instantly share concise summaries on Slack or Teams. The integration also updates CRM records in HubSpot, Salesforce, and LeadConnector, while extracting action items to create ClickUp or Asana tasks. Finally, conversation data can be logged to Google Sheets, Airtable, or Relevance AI for real‑time reporting and archived to cloud storage for compliance.
Major Grantmaker Restructures Staff to Better Deliver Upcoming Strategy
A leading charitable foundation announced a comprehensive staff restructuring to align its workforce with a forthcoming multi‑year strategic plan. The reorganization consolidates program teams, creates a new impact‑measurement unit, and adds senior roles focused on partnership development. Executives say the...
Is N8n Good for Small Businesses?
The article evaluates n8n versus Zapier as automation platforms for small businesses. It finds that n8n’s self‑hosted, technically‑heavy setup slows time‑to‑value and adds hidden infrastructure costs, while Zapier delivers instant, no‑code workflows with a massive integration library. Pricing differences are...
Little Village Creative Appoints Gemma Browne as General Manager to Support Continued Growth
Little Village Creative announced the appointment of Gemma Browne as its new General Manager, a part‑time role designed for flexibility. Browne brings more than 14 years of digital marketing and agency‑operations experience, including a 60% cut in reporting time through...
How-To Guide to Planning Your Next AP Automation Project
The guide outlines a step‑by‑step methodology for finance leaders to launch an accounts‑payable (AP) automation project, emphasizing strategic alignment with broader business goals. It recommends a phased rollout—starting with invoice capture and validation before adding approval workflows and payment automation—to...
GSA Looks to Rebuild Workforce After Widespread Layoffs Last Year
After slashing nearly 40% of its staff since October 2024, the General Services Administration (GSA) is launching a hiring drive to add roughly 400 employees to its Public Buildings Service over the next six months. The recruitment will focus on facilities...
Manufacturers Test AI-Translation Tech to Improve Worker Communications
U.S. manufacturers are increasingly deploying AI‑driven translation tools to bridge language gaps on the shop floor, from translating SOPs and safety signs to providing live captioning for town‑hall meetings. A Pennsylvania foundry with 1,000 employees is piloting real‑time earpieces for...
JPMorgan’s Dimon Adds Fresh Twist to Argument for Keeping Teams Small
JPMorgan CEO Jamie Dimon used his annual shareholders’ letter to champion ultra‑small, mission‑focused teams as the engine of innovation. He argues that competitive advantage now hinges on granular segment battles—health‑care pharma, medical devices, or the Chase Sapphire card—requiring dedicated squads...
‘Just Start’ Is Dangerous Advice for Entrepreneurs. Here’s What Skipping a Business Plan Really Costs You.
The article warns that the popular "just start" mantra can trap entrepreneurs in reactive, unfocused decision‑making. It argues that even a lean business plan—answering who the customer is, how money is made, and short‑term milestones—provides essential direction. Skipping planning creates...
Startup CEO Says He's Proud His 4-Person Team Racked up a $113,000 Monthly AI Bill
Swan AI CEO Amos Bar-Joseph posted a $113,421.87 Anthropic invoice, calling the six‑figure monthly AI bill a milestone. The four‑person startup says it is already generating seven‑figure ARR and added roughly $200,000 in ARR in a single week. Bar-Joseph argues...
The AP Is Offering Buyouts in a Pivot Away From Newspapers
The Associated Press announced voluntary buyouts for about 120 U.S. journalists as it pivots away from its traditional newspaper client base. Newspaper‑derived revenue now represents only 10% of AP’s income and has fallen 25% over the past four years after...
Lift Truck Tips: How to Right Size Your Fleet Through Utilization Metrics
Lift‑truck fleet right‑sizing has moved from guesswork to data‑driven decisions, leveraging telemetry and warehouse management systems to capture real‑time utilization metrics. Key performance indicators such as overall utilization, lift‑to‑travel ratios, and maintenance histories enable managers to match equipment type and...
Lean or Six Sigma: The Progress Paradox
IndustryWeek’s latest podcast pits lean against Six Sigma, highlighting the fundamental distinction that lean is a management philosophy while Six Sigma is a data‑driven problem‑solving methodology. Hosts Dr. Mohamed Saleh and John Dyer argue that many firms adopt only surface tools—such as...
The Respect-Driven Motivation Model
The Respect‑Driven Motivation Model builds on lean’s “Respect for People” by defining five employee rights—understanding, involvement, input, success, and humanity. When organizations honor these rights, trust and clarity replace confusion, unlocking the four core motivation drivers: autonomy, achievement, purpose and...
Why Your Revenue Management System Is Working Against You—And What to Do About It
Nonprofit CFOs are overwhelmed by manual, spreadsheet‑driven revenue management that forces grants, contracts, donations, and earned income into a single fragile workflow. This structural weakness creates compliance risks, delayed reporting, and blind spots that hinder cash‑flow and growth decisions. The...
Is Your Non-Billable Time Working for You?
The piece examines how non‑billable time impacts partner productivity in accounting firms. Smaller firms’ client‑service partners typically log 1,500‑1,600 billable hours annually, while the Top 100 CPA firms average about 1,200 and should target 1,300‑1,400. The article argues that unmanaged non‑billable...
KAST CEO Michael Neal Builds Teams and Careers
Michael Neal, CEO of KAST Construction, has transformed the firm from a $50 million revenue operation into a $1 billion enterprise. His leadership emphasizes a healthy culture, employee empowerment, and strong client relationships. Under his tenure, KAST delivered the tallest buildings in...
Why Internal Customers Are Important than External
The article argues that internal customers—employees who receive work from other departments—are more critical than external patrons because they shape the quality of the final product. Drawing on Kaizen and Lean principles, it stresses the "next process" concept, where each...
Enhancing PM-Trader Decisions Through Unified Workflows
Many firms still rely on email, chat, and phone calls for PM‑trader orders, creating gaps in context, delays, and weak audit trails. A fragmented workflow leads to misunderstood instructions, uneven pre‑trade controls, and costly post‑trade reviews. Consolidating communication into a...
Burger King to Add 60,000 Jobs After Whopper Revamp Causes Sales to Surge
Burger King announced a hiring surge of up to 60,000 employees across its roughly 6,500 U.S. restaurants, driven by a 7% jump in customer visits after a decade‑long Whopper refresh. The new Whopper features a premium bun, upgraded mayo and...
Application-as-a-Service Pushing ERP Toward Composable Stacks
Application‑as‑a‑Service (AaaS) is moving from a niche buzzword to a mainstream architectural choice, with research forecasting robust growth through 2033. Enterprises are abandoning monolithic ERP suites in favor of composable stacks that stitch together best‑of‑breed SaaS applications for CRM, HR,...
Leadership in the Age of AI: Why Managers Need to Stay Technical
The article argues that traditional management advice—delegating all technical work to teams—is dangerous in the AI era. Because AI capabilities evolve rapidly, leaders who remain technically disconnected risk strategic debt, silent failures, and misguided procurement decisions. Maintaining technical proximity, not...
Is It Ever Time to Fire a PR Client or Quit the Account?
The article examines when PR agencies should terminate a client relationship or walk away from an account, highlighting both high‑profile examples like Meghan Markle and Prince Harry’s revolving door of publicists and everyday agency‑client dynamics. It outlines common red flags...
Stop the Confusion: 4 Keys to Communicate with More Clarity
Managers often drown teams in information, leading to unclear instructions. A FlexOS study finds nearly one‑third of employees say unclear guidance hampers performance, especially in hybrid settings. Experts propose four keys—build substance, keep it simple, create structure, and pace yourself—to...
5 Coaching Conversations Every New Manager Needs
The article outlines five essential coaching conversations that new managers should master to build high‑performing teams. It emphasizes early expectation‑setting, regular feedback, career development talks, structured performance reviews, and conflict resolution. Each conversation is presented with practical prompts and timing...
Podcast Ops Associate (3-Month Contract)
A three‑month contract Podcast Ops Associate will run day‑to‑day production for a leadership‑driven podcast, overseeing publishing on Substack, Spotify and Apple Podcasts, guest logistics, and analytics. The role is remote‑first with occasional in‑person support for Bay Area candidates, requiring 20‑30...
Stop Wasting Time: Kill 30% of Meetings With 2 Steps
The article introduces a two‑step filter that can slash 30% of calendar meetings by demanding a clear decision or output and by distinguishing between decision‑making and information‑distribution roles. Step 1 forces organizers to state the exact decision or artifact expected, while...
How Procurement Teams Are Scaling Sourcing Without Hiring
Procurement leaders face rising spend volumes and tighter timelines, prompting a shift toward agentic AI that can initiate and drive sourcing events autonomously. Fairmarkit’s VP Erin McFarlane explains that automating repeatable tasks—such as intake classification, supplier matching, and bid analysis—allows teams...
The Moon Base Has a Hardware Plan. It Needs a Software Strategy, Too.
NASA announced a phased plan to build a permanent lunar base, targeting crewed landings every six months and a nuclear propulsion test to Mars by 2028. The initiative relies on a sprawling network of commercial partners, CLPS providers, and international...
Centene Latest Health Insurer To Shakeup Management Ranks
Centene announced creation of two senior executive roles, naming Daniel Finke as group president of markets and commercial and Michael Carson as group president of Medicare and specialty. The moves come as the insurer grapples with a $1 billion fourth‑quarter loss...
5 Ways In-House Warehouse Expertise Improves Project Success
Storage Solutions highlights how its in‑house warehouse expertise drives project success across five core areas. By retaining design, engineering, and project management internally, the company tightens schedule control, anticipates hurdles, and delivers customized layouts that boost operational efficiency. Rapid response...
Get More Out of Your FCA: The 5-Step Guide for Education Facilities Teams
Facility condition assessments (FCAs) in education are traditionally labor‑intensive, requiring teams to sift through disparate records and rebuild asset data every few years. Industry research shows that manual O&M data entry can cost 2–4% of project budgets—up to $3.2 million on...
How a Renowned Restaurant Uses Square to Balance Creativity and Consistency
Miss Lily’s, a celebrated Jamaican restaurant in NYC’s East Village, switched to Square’s POS platform in 2025 to embed operational structure as it scales. The new tools provide real‑time sales data, guest counts, and recipe tracking, allowing Chef Brittany “Stikxz”...
Seattle Startup Unveils The SIGNAL Method, the First Post-Agile Framework for AI-Era Product Development
Seattle‑based Raindrop Digital launched The SIGNAL Method, the first post‑Agile framework designed for AI‑augmented product development, and released a companion guide on Amazon and at thesignalmethod.org. The methodology replaces sprint‑based Agile with a milestone‑driven cycle built around six components—Scope, Instruct,...
Sloppy Contracts Can Cost You, A Lot
Sloppy contract handling can expose companies to payment delays, disputes, and costly litigation. The article illustrates real‑world failures where finance, delivery, sales, or CEOs were excluded, leading to 60‑day invoice delays, unclear acceptance criteria, and unintended fixed‑price obligations. It then...
Inside How the World’s Largest Biscuit Brand Transformed ERP and Cut Costs 30%
Parle Products, the world’s top‑selling biscuit brand, has migrated its legacy SAP ECC system to SAP Cloud ERP Private hosted on IBM’s hybrid cloud. The clean‑core architecture and integrated AI tools have streamlined finance, supply chain and manufacturing processes. Early...
Navigating ERP Migrations Without the Usual Pitfalls
Aptean warns that ERP migrations fail more often due to data, process and people issues than software flaws. It proposes a disciplined four‑step data migration framework—scope definition, cross‑functional team, data standardization and incremental testing—to curb scope creep and poor data...
Insource or Outsource: How FMCG Companies Should Make the Defining Choice
FMCG firms must weigh insourcing versus outsourcing logistics, with the optimal choice hinging on scale, capital, and strategic goals. Larger players can achieve up to 15% cost savings by managing 8,000‑10,000 sqm warehouses in‑house, while startups and smaller brands often outsource...
Maintaining Operational Readiness Amid Airspace Closure
Since Russia’s invasion forced the closure of Ukrainian airspace in February 2022, Boryspil International Airport has pivoted from expansion to preservation, keeping runways, terminals, IT systems and certifications fully operational. The airport retained its 2,400‑plus staff, renewed their qualifications, and...
Crisis At Kult: Unpaid Employees, Missing Funds, And Blurred Chain Of Command
Kult, a beauty‑tech startup, announced a $20 million Series A in April 2025 led by M3M Family Office, promising to clear past liabilities and scale to a $540 million valuation. A year later, the company is mired in a cash crisis: roughly 100 employees...
Breaking Barriers: Inside Alicia Yip’s Approach to Culture, Leadership, and Organisational Development in the Automotive Industry
Alicia Yip, Head of Organisational Development & Culture at Proton, has built a holistic framework that ties performance management, leadership development, and cultural engagement into a single system. By listening across generations and cultures, she bridges hierarchical expectations and drives...
Sustaining Success Across Generations
Thai family-owned enterprises, which underpin the nation’s economy, face a steep attrition rate across generations. Only about 30% transition to the second generation, 12% to the third, and a mere 3% survive to the fourth. SET chairman Kitipong Urapeepatanapong warns...
60 Seconds With … Gio Manzella
Gio Manzella heads operations at Equinox Charter, an ARGUS‑certified private aviation brokerage serving entertainment, sports and corporate clients. He oversees global flight planning, logistics and safety compliance, drawing on experience across commercial, charter and cargo sectors. Manzella highlighted a standout...
Want a Dog-Friendly Workplace? Here’s What You’ll Need to Get Right
Dogs are becoming a common sight in Australian offices, with many firms experimenting with "take your dog to work" days or permanent pet‑friendly policies. Academic studies link dog ownership to lower stress, higher physical activity, and a 24% reduction in...
Why Promoting Your Best Frontline Workers Can Backfire
Promoting top frontline workers solely for execution often backfires because leadership skills are not guaranteed. Gallup data shows 65% of supervisors earned their roles through performance, while only 30% were chosen for supervisory experience. Those promoted without leadership preparation are...
How to Improve Your Prioritization Skills and Stop Procrastinating
Productivity coach emphasizes treating prioritization as a daily, non‑negotiable habit, likening it to learning to swim. Procrastination often stems from waiting for emergencies before prioritizing. Daily practice, verbal commitment, and mindset shifts help entrepreneurs consistently rank tasks. Implementing these habits...
Why Talented Teams Fail at Work (And the System That Fixes It)
Talented teams often underperform because they lack a structured behavioural system that defines how members interact, not because of skill deficits. Research from the University of New Hampshire and Google’s Project Aristotle shows that interaction norms outweigh individual intelligence in...
The Real Reason Journey Mapping Stalls — And The Certification That Helps Leaders Fix It
Many CX teams invest heavily in journey mapping but struggle to translate insights into measurable outcomes. The new CX Certification: Advance To Journey Management, offered at CX Forum East in New York on June 16‑17, 2026, aims to turn journeys into an...
Rajah & Tann Splits Disputes Practice as Asian Litigation Grows in Scale, Complexity
Singapore’s Rajah & Tann is overhauling its disputes practice, reallocating more than 200 lawyers into four specialist groups. The move responds to escalating complexity and scale of litigation across Asia, where clients now prefer counsel with deep sector knowledge. By segmenting...
A Survival Guide for Senior Managers in the Public Sector
The article contrasts two management mindsets in public‑sector agencies: the ineffective “Muddling Through” model and the proactive “Art and Science” approach. It outlines how duplicated effort, opaque decisions, and low morale cripple service delivery, while a values‑driven climate, transparent leadership,...