Today's Retail Pulse

Fresho acquires Nation Wilcox to dominate UK food‑wholesale software
Fresho, the Australian‑origin order‑management platform, has acquired UK ERP specialist Nation Wilcox, creating the largest software suite for British food wholesalers. The combined platform now serves over 400 wholesalers and caterers and processes more than £2 billion (≈$2.5 billion) in annual GMV.
Also developing:
By the numbers: Spinny targets $250-300M in IPO

Singapore Used Car Buyers Increase Research but Trust Remains Low
The Motorist SmartBuy Guide 2026 surveyed more than 5,000 Singaporean used‑car buyers, revealing that over half compare multiple options and spend two to four weeks researching before visiting a dealer. Despite this effort, many remain uneasy about hidden fees, vague valuations and inconsistent inspections. Transparency—especially clear pricing, vehicle condition and trade‑in values—emerged as the decisive factor, with itemised price breakdowns tripling the likelihood of repeat business. The findings coincide with Consumer Association of Singapore (CASE) pushes for CaseTrust‑accredited dealers to raise market accountability.

Tesco Teams with 17 Hygiene Brands to Tackle Hygiene Poverty
Tesco has launched its sixth “Buy 2, and we’ll donate 1” hygiene product campaign, partnering with 17 brands and six major FMCG suppliers. The promotion, running until 8 June across stores, online and the app, triggers a donation of a hygiene...

Banana Moon Banks on Pop-Ups to Roll Out Its Colourful Swimwear Range
Banana Moon, the Monaco‑based swimwear label, is expanding its colourful range through agile pop‑up stores, leveraging a network of over 2,500 retailers and 40 own points of sale. The brand keeps production in the Mediterranean, prioritising European, especially Italian, materials and...

CaratLane Rolls Out Mother’s Day Campaign with Yami Gautam Dhar
CaratLane has launched a Mother’s Day campaign featuring Bollywood actress Yami Gautam Dhar, introducing a dual‑gifting concept that encourages customers to buy a diamond for their mother and one for themselves. The brand’s video ads debuted during the Indian Premier League,...

SHEIN Rolls Out Enhanced Marketplace Services For Over 2,500 UK Sellers
SHEIN has launched a suite of localized services for more than 2,500 UK sellers on its Marketplace, aiming to simplify cross‑border sales. The new offering integrates directly with THG Fulfil’s logistics network, routing orders, returns and next‑day delivery through an...
John Lewis Bolsters Loyalty Scheme
John Lewis has expanded its loyalty programme with MyJL Beauty, offering a curated edit box worth £240 (≈ $305) to members who spend £200 (≈ $254) on beauty products. The retailer now has 3.8 million active loyalty members, a 4% increase year‑over‑year, and is backing...

Air Macau Partners with Datalex to Accelerate Modern Airline Retailing and Drive Revenue Growth
Air Macau has deployed Datalex’s Stellex Offer Shopping & Pricing Engine across seven digital channels, including its website, mobile app, Douyin, and MPAY. The solution delivers advanced shopping and pricing capabilities that sharpen fare precision, expand the airline’s product portfolio,...

Form Founders Discuss the Secrets Behind Their US$42m Activewear Brand
Form began as a free digital workout platform in 2020, then leveraged its tightly‑knit community to launch a vertically integrated activewear line in 2023‑24. The brand’s community‑first approach helped it sell out drops within hours, driving revenue past US$43 million by...

Italy's Software Fiscalization Shift: Lower Hardware Costs, Higher Compliance Complexity
Italy is rolling out a software‑based fiscalization system that will replace traditional fiscal printers with a certified, distributed architecture. The change promises lower upfront hardware costs, reduced maintenance, and fewer local service dependencies for retailers. However, the model shifts compliance...

H&M Opens First Store in Rio De Janeiro
H&M opened its first Rio de Janeiro store at the Riosul shopping centre, expanding its Brazilian footprint after a São Paulo location and a local e‑commerce launch in 2025. CEO Daniel Ervér called Rio a key step in the brand’s Latin...

Luxury Unfiltered: Luxury’s Listening Problem Is Worse than the Industry Thinks
Luxury brands believe their problem lies in service, yet the real issue is an authenticity gap created by scripted adaptability. Associates follow pre‑loaded scripts that mimic personalization, leaving customers feeling classified rather than recognized. Younger, authenticity‑driven consumers detect this in...

IKEA Pricing Strategy Explained: 9 Tactics Behind Its Global Success
IKEA’s disciplined pricing system underpins its $48.6 billion global empire, spanning 500+ stores in 63 markets. The retailer posted $8.7 billion in online sales in 2025 and expects a 20‑50% jump in 2026. By blending psychological pricing, price‑first product design, AI‑driven personalization,...
Supergoop Partners With Target and the PGA as It Chases Mass Appeal
Supergoop has named January Digital as its agency of record for media planning and buying, covering brand, performance and retail spend. The decision follows the hiring of former Peloton CMO Lauren Weinberg, who met January Digital founder Vic Drabicky early...
Temu and QIMA Partner to Strengthen Product Testing and Platform Compliance
Temu announced a partnership with QIMA to embed independent product testing and certification services directly into its Seller Center. The collaboration initially covers electrical and electronic goods, jewelry, food‑contact materials, and light industrial products, offering on‑site factory inspections, digital compliance...
Forecasting Turns Unpredictable Dips Into Stable Growth
Some “bad months” are not market problems. (Home Decor eCommerce) $4M/month… great months followed by sudden dips. Demand was there. Predictability wasn’t. We built forecasting systems → revenue stabilized at $4.8M.

The Twin Regulation Test Facing UK Subscription Retailers
UK subscription retailers face a dual regulatory hurdle in 2026 as the EU enacts a “one‑click return” right of withdrawal on 19 June and the UK rolls out its Digital Markets, Competition and Consumers Act. Both regimes demand that cancellation be...

Google’s UCP Just Won Agentic Commerce. Stripe, Amazon, and Microsoft Walked Into the Room
On April 24, 2026 Google’s Universal Commerce Protocol (UCP) expanded its Tech Council to include Amazon, Meta, Microsoft, Salesforce and Stripe, joining founding members Shopify, Etsy, Target, Wayfair and Google. The move shifts the battle from a demo‑centric checkout race...

Inside Thayers’ TikToker-Led Product Development Strategy, with Nina Pool and Shelby Ann Bell
Thayers turned TikTok stars Nina Pool and Shelby Ann Bell into product consultants for a new Hydrating Milky Mist priced at $14.99. The concept originated from Pool’s June 5, 2025 TikTok, prompting Bell’s DIY spray test and a flood of community requests. Within 24 hours...
Quick Commerce Firms Face Heat as Riders Stay Off Peak Hours
India's quick‑commerce firms are grappling with a rider shortage as extreme heat deters couriers from working peak afternoon hours. To retain staff, companies are offering extra pay of roughly $0.10‑$0.18 per delivery on top of a base $0.24‑$0.36 per order....

The Great KitKat Heist, the "Sephora-Fication" Of Walmart, and More | Reimagining Retail
In this episode of Reimagining Retail, host Susie David‑Canyon and analysts Zach Stambour, Karina Perkins, and Becky Schillings present their unofficial monthly retailer awards, highlighting standout campaigns and in‑store initiatives. The most impactful campaign award went to American Eagle’s follow‑up...

How Urban Outfitters Co-Creates Campaigns with Gen Z
Urban Outfitters is reshaping its marketing by co‑creating campaigns directly with Gen Z creators, challenging the myth that the cohort lacks attention span. Head of brand marketing Cyntia Leo says the retailer taps real‑time social listening and user‑generated content to craft...

Retail Daily Minute | Target Mandates Relocation, Albertsons Adds Pharmacy to Curbside & H&M Lands on Nordstrom's Marketplace
The episode covers three major retail moves: Target is forcing about 150 remote merchandising staff to relocate to the Twin Cities or take severance as part of CEO Michael Fidelke's turnaround plan; Albertsons is adding pharmacy prescriptions to its curbside...

AI Maintains Brand Consistency While Customizing Flavor Moods
Few ads I made with GPT Images 2.0 for a made-up chocolate brand called Velvet Bite. Same brand, three different flavors. I wanted to see if it could keep the packaging consistent while changing the mood around each flavor. Pretty wild how close...

Patchi Expands Into Lifestyle as Global Rebrand Debuts in Malaysia
Patchi, the Lebanese luxury chocolatier, unveiled a global rebrand in Malaysia to mark its 50th anniversary. The new visual language swaps the traditional black‑and‑gold palette for softer mint green, cream and orange tones, while interior layouts become more open and...
Fundamental Brands to Acquire Great American Beauty, Adding $31 M Fragrance Business
Fundamental Brands announced a definitive agreement to acquire Great American Beauty and its licensing arm Palm Beach Beauté, bringing roughly $31 million in 2025 sales into its portfolio. The deal adds licensed and proprietary fragrance brands and paves the way for...
Louis Vuitton Debuts Temporary Monogram Hotel in London’s Mayfair
Louis Vuitton has launched a pop‑up Monogram Hotel in London’s Mayfair, open from April 24 to June 21 at 28 Berkeley Square. The temporary townhouse celebrates the brand’s 130th anniversary and turns iconic luggage designs into immersive hospitality spaces.

SM Malls Defy Cost Surge with Stronger Sales
SM Prime Holdings reported that first‑quarter mall foot traffic in the Philippines held steady despite higher fuel prices, matching last year’s levels while sales rose to near double‑digit growth. Mall revenues jumped 8% to PHP20.4 billion (about $364 million), representing 61% of...
Rexhep Rexhepi Launches $193,000 RRCHF Flyback Chronograph, First New Model in Three Years
Geneva‑based independent watchmaker Rexhep Rexhepi introduced the RRCHF flyback chronograph, his first new model in nearly three years, priced at 150,000 Swiss francs (~$193,000). The limited‑run piece has already generated over 1,700 requests, underscoring intense interest in high‑end micro‑brand creations.
Demna Gvasalia Reopens Renovated Palazzo Gucci in Florence, Merging Heritage with Modern Luxury
Demna Gvasalia, Gucci's artistic director, inaugurated the renovated Palazzo Gucci in Florence, unveiling new exhibition spaces, a boutique, and an Osteria by Massimo Bottura. The reopening underscores Gucci's strategy to fuse heritage with modern branding, positioning the site as a...
Retail Giants Pour Billions Into AI Yet Admit Unprepared for Next‑Gen Tech
A Pattern survey of 1,000 senior e‑commerce executives across the US, UK, Germany and the UAE finds retailers are splashing cash on AI while more than a quarter flag ethical, legacy and cultural obstacles. The mismatch threatens to stall the...
Wren Kitchens Files Chapter 7, Closes All 15 U.S. Stores Amid Housing Slump
Wren Kitchens filed for Chapter 7 liquidation on April 24, instantly closing its 15 U.S. retail locations and in‑store studios inside Home Depot. The filing lists $100 million‑$500 million in assets and has triggered a WARN‑Act class‑action lawsuit, leaving employees and customers...
Starbucks Is Seeing a Resurgence, Thanks to Younger and Lower-Income Customers
Starbucks reported a sharp rebound in quarterly sales, prompting the company to lift its full‑year outlook. The surge is attributed to a wave of younger and lower‑income customers drawn by new menu items such as ube macchiatos, matcha drinks, and...

Flipkart and Kinnect India Turns ‘Double Sale’ Into ‘Sale on Sale’ with SASA LELE 2.0
Flipkart and Kinnect India have revived their viral summer promotion with SASA LELE 2.0, branding it as India’s first “Sale pe Sale” – a sale stacked on another sale. The campaign doubles the discount experience across categories, from electronics to apparel, and leans heavily...
EBay Inc (EBAY) Q1 2026 Earnings Call Transcript
eBay reported Q1 2026 GMV of $21.2 billion, up 8% on an FX‑neutral basis, driven by a 19% surge in U.S. sales while international volumes slipped slightly. Revenue rose 13% to $2.96 billion, bolstered by advertising that generated $544 million, and non‑GAAP operating...
ETSY Inc (ETSY) Q1 2026 Earnings Call Transcript
Etsy reported a $2.8 billion consolidated Gross Merchandise Sales (GMS) for Q1 2026, a 4.8% year‑over‑year decline, while revenue rose 4% to $673 million and adjusted EBITDA reached $169 million, delivering a 25.1% margin. The take rate improved to 24%, up 200 basis points,...

New Square AI Agent Automates Daily Tasks for Main Street Sellers
Square, a Block subsidiary, has launched Managerbot, an AI‑powered business agent, in open beta for U.S. non‑franchise food, retail and health‑beauty merchants. Integrated directly into the Square Dashboard, Managerbot goes beyond the conversational Square AI by monitoring operations, surfacing insights...

EP251: Amazon's New Payment Trap: What Every Seller Needs to Know
Amazon will begin automatically deducting advertising costs from seller disbursements on August 1 2026, replacing separate invoices. The change eliminates the 30‑45‑day credit window sellers previously enjoyed, directly shrinking cash inflows. As a result, sellers must reassess cash‑flow projections, tighten inventory planning,...
141-Year-Old Candy Store Chain Closes All Retail Locations
Iconic Texas candy maker Lammes Candies announced it will shut down all retail locations, ending a 141‑year legacy. The decision follows a tough environment marked by soaring cocoa prices, higher labor expenses, and reduced consumer spending on non‑essential treats. The...

Why Walmart Refuses To Accept Apple Pay Despite Daily Complaints From Customers
Walmart continues to reject Apple Pay and other NFC tap‑to‑pay methods, citing a strategic choice to keep payment data within its own ecosystem. Instead, shoppers must use Walmart Pay or Scan & Go, which rely on QR codes and a dedicated app. The...

Travelers Spend Over $500 on Non-Travel Purchases Per Trip, Expedia Group Study Finds
Expedia Group’s latest study shows travelers spend an average of $500 on non‑travel purchases per trip, roughly a quarter of their total travel spend. The survey of 3,500 decision‑makers across seven countries found that 62% of travelers made at least...

Have You Ever Bought A Car From An Online Car Dealership?
The auto market is increasingly shifting to fully digital transactions, with companies like Carvana, Vroom and CarMax allowing consumers to browse, finance, and sign for a vehicle without ever stepping into a showroom. The model draws on Saturn’s legacy of...
Starbucks Targets 1,000 Remodels, 8,000 Upgrades Soon
Starbucks has remodeled about 300 stores and expects to get to 1,000 by the end of the yeawr. But it also expects to spruce up 8,000-plus stores "in short order."

Google and Mastercard Contribute Agentic Commerce Standards to FIDO Alliance
The FIDO Alliance announced two new technical working groups to create open standards for AI‑agent authentication and commerce. Google donated its Agent Payments Protocol (AP2) and Mastercard contributed its Verifiable Intent framework to the Payments Working Group. The Agentic Authentication...
Shortcut To Popularity: Grubhub's Loyalty Program
Grubhub is launching a month‑long Gold Days promotion for its Grubhub+ loyalty program, running May 1‑31. New members can sign up for six months at a 99‑cent monthly rate, a 90% discount off the regular $9.99 fee. During the campaign, members...
Starbucks' Top 10 International Markets Finally Post Positive Same‑Store Sales
All 10 of Starbucks' 10 largest international markets generated positive same-store sales for the first time in nine quarters last period. $SBUX
Airport Traffic Boosts Starbucks Licensed Same‑store Sales
Strong airport demand led to improving same-store sales in the Starbucks licensed business last quarter. $SBUX
Fuel Retailers Praise Bipartisan Bill to Extend $1 Biodiesel Blender Tax Credit Through 2029
The National Association of Travel Service Operators, SIGMA and the National Association of Convenience Stores have endorsed Rep. Mike Carey’s bipartisan Biodiesel Tax Credit Extension Act of 2026, which would prolong the $1‑per‑gallon blender credit through 2029. The groups argue...
Starbucks Rewards Membership Rebounds with 4% YoY Growth
Starbucks Rewards membership grew 4% year-over-year and steadily compared with the previous period, a shift from declines in previous quarters. $SBUX
CyberPowerPC Unveils $1,399 RTX 5070 Gaming PC with Free Pragmata
CyberPowerPC introduced the Liquid Gamer Supreme, a pre‑built gaming system priced at $1,399 that pairs an Nvidia RTX 5070 GPU with a Ryzen 7 8700F CPU, 32 GB DDR5‑6000 RAM, and a 2 TB SSD, and includes a free copy of the game...
These Three Shoe Brands Raked in Almost $100 Million on TikTok Shop During the Last 12 Months
TikTok Shop generated nearly $100 million in shoe sales for Crocs, Hey Dude, and QVC between April 2025 and March 2026, with Crocs alone accounting for $52.4 million. The broader top‑10 U.S. TikTok shoe sellers posted $163.7 million in revenue, underscoring the platform’s rapid emergence...