Today's SaaS Pulse
Fire disrupts Google Cloud India network, performance stays sluggish
A fire damaged Google Cloud India's network infrastructure, and the service remained slower than usual a week after the incident.
Also developing:
By the numbers: GIA acquires 30% stake in De Beers' Tracr blockchain platform
Exclusive: Panzura Updates Global File System to Cut Storage Costs and Prepare for Agentic AI
Panzura released CloudFS version 8.7, a hybrid‑cloud file platform designed to lower storage infrastructure costs and ready enterprise data for emerging agentic AI workloads. The update introduces adaptive snapshot retention, a unified namespace for AI pipelines, and self‑service admin tools that cut support tickets. Targeted initially at architecture, engineering and construction firms, the release also positions Panzura for broader sectors such as manufacturing and life sciences. By consolidating unstructured data and metadata, the platform aims to simplify global collaboration while improving AI accessibility.
Comviva Unveils NGAGE to Power AI-Driven Customer Engagement for Enterprise
Comviva has launched NGAGE for Enterprises, a next‑generation CPaaS platform that delivers AI‑driven, omnichannel customer engagement with built‑in identity verification and fraud protection. The SaaS solution features a low‑code workflow builder, supporting SMS, Email, RCS and WhatsApp, while integrating network‑based...
Exclusive: Oro Labs, Which Uses AI to Streamline Corporate Procurement, Raises $100 Million
Oro Labs announced a $100 million Series C round, led by Goldman Sachs Growth Equity and Brighton Park Capital, bringing its total funding to $160 million. The Silicon Valley AI startup, which overlays existing ERP and procurement systems with an orchestration platform, reported...
Emergent's CEO Told Us These Are the 2 Biggest Threats to Vibe Coding
Emergent’s CEO Mukund Jha warned that vibe coding faces two major threats: sub‑par software quality and the possibility that autonomous AI agents could render traditional apps obsolete. He highlighted that many AI‑generated apps remain buggy and hard to scale, and...
Winter Event Highlight - How Tech Electronics Turned Cloud ERP Into a Force for Organizational Change (and AI Readiness). An...
Tech Electronics’ CEO Manish Chandak led a bold, company‑wide ERP overhaul, replacing legacy systems with Acumatica’s cloud platform through a one‑year, big‑bang rollout called Project Twister. The initiative aimed to break a $100 million revenue ceiling, improve operational efficiency, and lay a...
Bitly's New Interstitial Page Ruins QR Code Experience
I'm bummed that I can no longer use @Bitly for my QR codes because they put a "in between page" that confuses all my speaking attendees to click the spam/ad and/or think my legit link is spam. I don't...
New Relic to Launch Japanese Data Center to Accelerate Enterprise Digital Transformation and Operational Excellence
New Relic announced it will open its first Japanese data center in Tokyo, slated for July 2026. The facility will host data collection, storage and processing domestically, addressing strict data‑residency and latency requirements of Japanese enterprises. By localizing its observability platform,...
GitHub Appears to Be Struggling with Measly Three Nines Availability
GitHub suffered a series of outages on February 9‑10, affecting Actions, pull requests, notifications and the Copilot AI assistant. The incident caused notification delays of up to 50 minutes and a prolonged Copilot policy propagation problem that lasted until the following...
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SaasRise Enterprise Mastermind Call Recap Mar 10, 2026
The SaasRise Enterprise Mastermind call highlighted four strategic challenges: centralizing internal meeting knowledge using vector‑database RAG, optimizing Facebook lookalike audience spend, selecting initial European markets for a B2B ad platform, and evaluating overseas acquisition targets. Participants recommended tools such as...
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SaasRise Mastermind Recap - Mar 11, 2026
The SaasRise Mastermind on March 11, 2026 delivered a deep‑dive into practical growth levers for early‑stage SaaS firms. It emphasized installing Meta, Google, LinkedIn, and Bing pixels to retarget visitors, while pairing paid ads with cold‑email outreach to secure the...
Founders Prioritize SEO, LinkedIn Automation, AI Video Tools
I just pulled our AppSumo internal search data from March. 63,410 searches. Here's what founders are actually looking for right now: 1- SEO tools 2- LinkedIn automation 3- AI video 4- CRM 5- Email marketing 6- WordPress plugins If you're building an...
Sell the Buyer’s Personal ROI, Not Just Business Metrics
One of the biggest things B2B startups miss is underselling the "personal ROI" to the buyer or user of your technology. I spent time with a leadership team of a B2B startup yesterday and the topic of demonstrating ROI came up. We...
AI Updates for Microsoft Power Pages: Coding Sites and Better Embedded Copilot Studio Agents
Microsoft announced a public preview of a new Power Pages plugin that integrates GitHub Copilot CLI and Anthropic's Claude Code to streamline single‑page application development. The AI‑driven tool can automatically configure table permissions, web roles, site settings, authentication, and Web...
One Billion Lost Packages
In September 2024 Hurricane Helene flooded Baxter International’s Marion, NC plant, halting 60% of U.S. IV‑fluid output and triggering nationwide shortages. The same month, 85 million U.S. packages arrived damaged—a 30% jump that cost roughly $4 billion. To address the chronic fragmentation...
PagerDuty Inc (PD) Q4 2026 Earnings Call Transcript
PagerDuty reported Q3 revenue of $125 million, a 5% year‑over‑year increase, and ARR of $497 million, up 3%. Non‑GAAP operating margin surged to 29% from 21% a year earlier, while GAAP net income reached $160 million aided by a one‑time tax benefit. The...
Best Equipment Lease Tracking Software: Top Platforms for Contracts, Assets, Visibility, and Control
The guide evaluates six leading equipment lease tracking platforms, highlighting SOFT4Leasing as the top all‑round solution for unifying contract, asset, and payment data. It explains how fragmented systems cause operational errors and outlines criteria for matching platforms to specific friction...
Met Office ‘Supercomputing as a Service’ One Year Old
The Met Office marked one year of its Microsoft‑powered "supercomputing as a service" platform, delivering roughly 1.8 million cores and 60 petaflops of compute in Azure. The cloud‑based system achieved 100 % uptime for critical workloads and 99.77 % availability for the supercomputing tier....
Now See Exactly How Audiences Use AI Tools
We make audience research software. It tells you lots of things about any group of people on the web. But... it couldn't tell you how they used AI tools (prompts, topics)... until today 👇
Digits Announces Expanded Connectivity Across 18 Payroll Providers
Digits, a San Francisco‑based Agentic General Ledger, announced expanded payroll connectivity to 18 additional providers, adding to its existing Gusto integration. The new connectors include major platforms such as ADP Run, Paychex Flex, QuickBooks Online Payroll, and UKG Pro, enabling direct, automated...
Deutsche Bank Says the SaaSpocalypse Is Over as Software Stocks Trade at a Massive Discount
Deutsche Bank says the so‑called SaaSpocalypse is ending as software stocks trade at deep discounts. The S&P 500 software index has risen 1.5 % this month and a Goldman Sachs SaaS basket trades at 22 × forward earnings, about half its ten‑year...
How To Sell $3,000/Mo A.I Systems To Medspas and GLP-1 Clinics in 2026.
The post outlines a $3,000‑per‑month AI automation suite targeting U.S. medspas and rapidly expanding GLP‑1 weight‑loss clinics. It highlights how these practices lose $50‑$100 k annually due to broken front‑desk workflows and missed follow‑ups, and shows that AI‑driven lead response, patient...
Beyond the Honeymoon: Why Map Communications Bets on Zoho for a Decluttered Tech Stack
Map Communications, an employee‑owned virtual receptionist firm, has adopted Zoho’s suite to manage its customer lifecycle while keeping its proprietary real‑time operations separate. The company embraced an 80/20 approach, using Zoho Contracts, CRM, Desk and Data Bridge to meet most...
ClickUp Launches Subfolders Beta, Users Can Test Now
Omg I just got an email from @clickup that Subfolders are in beta and I get to test them in my workspace
PCI Pal Integrates with Zoom
PCI Pal announced a partnership with Zoom to embed its secure payment technology into Zoom’s Virtual Agent (ZVA). The integration allows customers to complete transactions within AI‑driven virtual interactions while keeping payment data out of the organization’s environment. Building on...
UJET Launches Agentic Experience Orchestration
UJET unveiled Agentic Experience Orchestration (AXO), an architecture that embeds AI virtual agents directly into contact‑center workflows and links them to enterprise data sources. The platform captures front‑end interactions, automates low‑value tasks, and orchestrates back‑office processes across multiple applications. Human...
Birdzi Launches AskKea Generative BI Interface
Birdzi introduced AskKea, a generative business intelligence assistant that lets grocery retailers ask plain‑English questions and receive decision‑ready answers, visualizations, and exportable data within minutes. The tool integrates structured and unstructured retail data, offering cross‑system insights such as category penetration,...
Nemotron 3 Super Is Live in Kilo
NVIDIA has launched the 120‑billion‑parameter Nemotron 3 Super, a hybrid mixture‑of‑experts model optimized for Blackwell GPUs, and made it freely available on the Kilo platform. Early benchmarks show strong results – 86.01 on MMLU, 79.40 on HumanEval, and 60.5 on SWE‑Bench –...
WordPress Debuts a Private Workspace that Runs in Your Browser via a New Service, my.WordPress.net
WordPress introduced my.WordPress.net, a browser‑based version of its publishing platform that lets users create private sites without hosting or domain registration. The service stores site data locally in the browser, making it inaccessible from other devices but easily exportable to...
Manufact Raises $6.3M as MCP Becomes the ‘USB-C for AI’ Powering ChatGPT and Claude Apps
Manufact, a YC‑backed startup, announced a $6.3 million seed round led by Peak XV to build infrastructure for the Model Context Protocol (MCP), the emerging “USB‑C” standard for AI agents. The company’s open‑source mcp‑use SDK has already logged five million downloads and...
Finance Leaders Evaluate only Three Vendors Before Demos
The magic number is 3. We asked 100 CFOs and VPs of Finance how many vendors they closely evaluate when buying software. 50% said exactly 3. Median: 3. Mean: 4.1. 53% evaluate 3 or fewer. This is a brutally small window. Think about what this...
Keeping Your Salesforce Org Healthy with the Right Support Solution
Salesforce has announced a strategic pivot from annual order value (AOV) to net new annual order value (NNAOV), emphasizing revenue growth from existing customers rather than new bookings. The shift signals that support teams will be incentivized to prioritize customer...
SaaS Giants Trade at Sky‑high EV/Sales Multiples
15 Most expensive SaaS stocks by Forward EV/Sales $PLTR — Palantir — 51x $NET — Cloudflare — 26x $APP — AppLovin — 21x $CRWD — CrowdStrike — 18x $FICO — Fair Isaac — 15x $AXON — Axon Enterprise — 13x $SHOP — Shopify — 12x $DDOG —...
DynaFile Announces Paylocity Integration to Automate Secure Employee Document Management
DynaFile unveiled a new integration with Paylocity that automatically links employee data from the HRIS platform to its secure cloud‑based document management system. The connection routes onboarding forms, tax documents and other records directly into structured DynaFile folders, eliminating manual...
Jamdesk Launches First API Documentation Platform With Built-In AI Chat at No Extra Cost
Jamdesk, founded by former Ayrshare executives, launched a docs‑as‑code platform that embeds AI chat and natural‑language search in every plan. The service converts MDX files into live documentation sites, auto‑detects GitHub changes, and deploys to a global CDN in under...
Conga Unveils Platform-Wide Advancements to Power the Next Era of Connected Commerce
Conga announced a suite of platform‑wide innovations at its Conga Connect 2026 event, highlighted by the launch of AiMe, a unified AI layer that injects prescriptive intelligence into every workflow. The company also opened early‑access versions of its Advantage CPQ...
Replit Introduces Agent 4 to Treat Software Development as Creative Work
Replit unveiled Agent 4, the latest iteration of its AI‑powered development platform, positioning software creation as a creative activity. The new system is structured around four foundational pillars that aim to bridge imagination with concrete implementation. While some fear AI could...
Canva May Have Just Cracked One of the Biggest Issues With AI Images
Canva has launched Magic Layers, a new AI feature that deconstructs any AI‑generated image into editable layers within the Canva editor. Users can upload images from external generators, and the tool identifies backgrounds, text, characters and other elements in under...
Findem AI Hiring Platform Now Available in AWS Marketplace
Findem, an AI‑powered hiring platform, is now listed in AWS Marketplace, allowing enterprises to purchase and deploy the solution directly through their existing AWS accounts. The integration streamlines procurement, consolidates licensing and billing, and lets software spend count toward cloud...
7 Best Customer Self-Service Software I Recommend (2026)
The article reviews seven top customer self‑service platforms for 2026, ranging from enterprise‑grade Salesforce Service Cloud to budget‑friendly Zoho Desk. It evaluates each tool on knowledge‑base usability, AI chat capabilities, ticket‑deflection analytics, and integration depth. Pricing starts as low as...
Built 15‑Year Data Hub in 5 Hours, Beats Meltwater
I had a good friend tell me the apps I created were trash because I didn't have a formal database. I took that as a challenge. In 5 hours, I personally built, populated, and deployed a database containing all the content...
As Channel Complexity Grows, Saltbox Mgmt Expands Capabilities for Salesforce Partner Cloud
Saltbox Management announced the addition of Salesforce Partner Cloud to its service suite, extending its expertise across the Salesforce ecosystem. The new offering targets manufacturers and complex B2B firms that need tighter visibility into partner activity and streamlined indirect revenue...
I Evaluated the 6 Best CPaaS Platforms for 2026
The article reviews six leading CPaaS platforms for 2026—Dotdigital, Telnyx, Webex Connect, Wati, Vonage, and Sendbird—assessing them against omnichannel capability, developer experience, security, and pricing. It highlights Dotdigital’s marketing automation, Telnyx’s developer‑controlled voice and messaging, and Webex Connect’s low‑code enterprise...
When Agents Meet Contact Centers - Two Salesforce Agentforce Early Adopters Communicate the Benefits They're Seeing
Salesforce launched Agentforce Contact Center, a unified platform that blends voice, digital channels, CRM data, and generative AI. Early adopters Compass Working Capital and Savant Systems report streamlined omni‑channel workflows and AI‑driven assistance. Compass estimates saving 30 minutes per client...
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I was a guest in a podcast this week. What do you think we talked about? • IACrea.com, which helps real estate agents generate leads? • Refindie.com, which generates 20% of IACrea’s revenue through affiliate marketing? • Subclip.app, which turns podcasts into shorts? • Feedbask.com V2, which answers repetitive...
Identity Matching Errors Undermine Healthcare Software Efficiency
Duplicate patients. Broken workflows. Support tickets piling up. Bad identity matching quietly destroys healthcare software. Learn the warning signs → Download the free eBook 🔗 https://t.co/SJg2gLlUzK @rhapsodyhealth #healthcareSaaS #HITSM https://t.co/fTTcYnGhHM
AI Will Augment, Not Delete, SaaS for ROI
Stop looking for the "Delete" button on your SaaS contracts. The future isn't AI replacing SaaS—it’s AI augmenting it. Those who understand the difference will win the ROI game. 🏆 Get the full take: https://t.co/Se537FlJwE #CIO #Cloud #AI #EnSW
Usage‑Based Pricing Redefines SaaS Economics with AI
The New #AI Economics of #SaaS: Why Usage-Based Models Are Reshaping Software Pricing ... https://t.co/hQtMQ1lFSA @EM360Tech https://t.co/1A9gaEwpmE
AI Session Replay Tool Detects Bugs for Top Teams
Lucent (@lucent_ai) is an AI that automatically watches your session replays and finds bugs and UX issues. They’re already used by top product teams including Reducto, Julius, Finta, and Happenstance. Congrats on the launch, @RaeAlisa_! https://t.co/iSOB8tJgQB https://t.co/Z0oLybMu5r
Blog Content Fuels $4M ARR Without Sales or Ads
Joel Griffith's first big customers didn't come from sales or ads. They came from blog posts. One user brought Browserless with them to their next company. Then the next one. At nearly $4M ARR, content still drives almost all their inbound. https://t.co/rqTYeCejSm
Sponsor-Backed SaaS Leads Agent
Narrative violation: Sponsor-backed SaaS companies are becoming the leaders in agentic AI. Seems unlikely that the Zendesk 1L loan is worth $0. https://t.co/WTPW4ywh8V