What's happening: HighRadius launches outcome‑based pricing, tying fees to customer gains
HighRadius introduced an Outcome Based Pricing model for its Office of the CFO platform, removing implementation and subscription fees until the solution is live and then taking a share of verified financial gains. The model stems from a 24‑month controlled experiment that showed clear benefits when customers met mutually agreed success criteria.
Also developing:
The FTC has intensified its antitrust investigation into Microsoft by issuing civil investigative demands to at least six competing firms in the business‑software and cloud markets. Regulators are probing Microsoft’s practice of bundling AI, security and identity tools with Windows, Office, and other products, as well as licensing structures that may impede rivals. The probe revisits concerns first raised in the 1998 case that forced Microsoft to unbundle Internet Explorer, suggesting similar anti‑competitive tactics persist. The agency is also examining Microsoft’s partnership with OpenAI for potential undisclosed merger issues.
This week in enterprise software: Top 10 #SaaS #Cloud multiples as of today's market close
The new way to build SaaS products with AI coding and tools like Claude, Curson, Lovable, Codex, Bolt, Vercel, Supabase, and Google AI Studio: https://youtu.be/baKNNPmjHRw?si=x6GPDfKmPB7sIx20

Airbnb announced that its custom‑built AI agent now resolves roughly one‑third of customer‑support issues in the United States and Canada, and the company plans to extend the capability worldwide to cover about 30% of all tickets within a year. The...

After months of marketing effort, SaaS firms often hit a bottleneck in converting leads to revenue. The article outlines a clear revenue‑org model: marketing creates demand, sales closes deals, and customer success drives retention and expansion. It recommends adding a...

Early‑stage SaaS founders often run marketing as a one‑person, ad‑hoc function, which works at half‑million ARR but becomes fragile at $5 M and dangerous beyond $15 M. The article argues that marketing should be treated as a system that builds awareness and...

Most SaaS founders focus on sales while neglecting customer success, a misstep that limits net revenue retention (NRR). The article explains that a dedicated CSM team, sized at roughly $1‑2 million ARR per manager, is essential for reducing churn and driving...

Toast, a restaurant POS leader, has teamed with Instacart to launch a joint solution for emergency inventory replenishment. The integration lets operators order pantry staples, produce, and cleaning supplies through Toast’s interface and receive same‑day deliveries, often within an hour....

Influence in content marketing no longer depends on massive traffic; it can be built through strategic internal positioning and content operations. By aligning content with stakeholder priorities, marketers can shape decisions, secure resources, and drive product direction without a large...
What’s the #1 tell that a management team doesn’t actually have command of their business? I spoke with Paul Stansik , an operating partner at ParkerGale Capital , about the relationship between boards and their portfolio companies. Paul works on scaling profitable,...
I want to be crystal clear: the advice I give on LinkedIn is NOT for founders who think they're creating unicorns, decacorns, or the next Anthropic. If you believe you're building a unicorn or decacorn and you're sitting here reading my...

Anthropic’s Super Bowl commercials featuring dark humor about AI advice have driven a surge in interest for its Claude chatbot. Within days, Claude leapt from No. 41 to No. 7 on the U.S. App Store, marking its highest ranking ever. Appfigures data...
The latest Private Company SaaS Benchmarks are here. How did 2025 finish? TL;DR: 1) Growth is (somewhat) re-accelerating between $5M–$50M ARR 2) Rule of 40 is sad between $5M–$25M ARR 3) NDR is making a quiet comeback For the full 33 page deck: https://lnkd.in/e7yBAXku
Head of OpenAI 's API: "Codex is really good at reviewing code. Codex reviews all of our PRs. It makes code reviews go from a 10-15 minute task to sometimes a 2-3 minute task, because you have a bunch of...

Slack unveiled a suite of AI‑powered tools designed to live inside its collaboration platform, including a personalized Slackbot companion, enterprise‑wide contextual search, and native AI features for summarizing, translating, and drafting content. The new Slackbot, slated for early‑2026 general availability,...
Going from 0-100M in 5 years used to be called hypergrowth. In the AI era, that’s SLOW. The new standard is going from 0-100M in 12 months or less. I call this WARP speed. Companies that have scaled at WARP speed: 1) Lovable 2) Genspark (0...
most b2b teams *talk* to customers but only ~10–30% run a repeatable research system. The rest are running on sales/support anecdotes. 🫠 Because there's a lot of activity that *feels* like buyer research, but isn't: Sales call notes filtered through a rep...

Zurich‑based ScyAI closed a €2 million pre‑seed round led by AENU and PT1, bringing together unicorn founders and angel investors. The startup launched an AI‑driven platform that merges operational data with external hazard models to create auditable, asset‑specific climate risk profiles....
From Clouded Judgement: Build vs Buy https://lnkd.in/dGX7YfrS
SaaS CMO: “How do we get more pipeline?” Me: “First, fix your messaging cascade.” Here’s where most teams go wrong: 1. Scattered messaging. Every channel says something different. 2. No clear core message. ICP’s pain point and your unique solution aren’t front and center. 3....

Alliance Creative Group (ACGX) unveiled an AI‑driven video subscription platform that lets brands generate short‑form videos at scale. The service offers per‑video pricing as low as $26, with monthly plans and no long‑term contracts. It targets Instagram Reels, TikTok, YouTube...
From now on, hype-centric splashy launches will likely be strongly uncorrelated with success. If by the time you launch you don’t have escape velocity, you will likely get Sybil attacked¹. Agents will spin up 10 competing products with your same interface. Start...
My top 5 takeaways from my chat with Gille Berteaux, Livestorm's CEO (nearly $20M ARR, 3,500 customers): 1. Expanding too broadly can kill product-market fit: After COVID, they added meetings and sales demos. Suddenly they looked like a smaller version of...

The guide cautions that moving to Databricks won’t fix weak data fundamentals; organizations must first establish clear dev‑prod separation, version‑controlled code, and cost accountability. It urges teams to define real needs, avoid over‑architecting, and split infrastructure choices from data‑architecture decisions....

In this 3‑minute episode, Jordan Cooney talks with Tim Sanders, Chief Innovation Officer at G2, about a surprisingly overlooked SEO signal for AI‑driven search: using concise markdown files that highlight the top four takeaways of a page. Sanders explains that...

Ecer.com has launched a mobile‑first platform that reengineers cross‑border B2B trade workflows for real‑time collaboration. The solution embeds instant messaging, AI‑powered translation, and remote factory inspection features, allowing buyers and suppliers to communicate and verify credibility on smartphones. By consolidating...

Salesforce is moving from isolated chatbots to an Agentic Swarm architecture built on the Atlas Reasoning Engine. The model introduces a generalist Orchestrator that parses intent and delegates work to narrow‑focus Specialist agents via Agent Builder and Data 360. Two core...

DealsFlow has launched an AI‑powered CRM and social media automation platform tailored for small and medium‑sized businesses. The solution merges Facebook and Instagram inbox management, AI‑driven comment replies, and AI‑generated text and image posts with traditional lead and pipeline tracking...

RPI Consultants’ third State of the Infor Community Survey shows Infor users rapidly moving from legacy Lawson to CloudSuite, but many still lack the process redesign and training needed to fully exploit cloud benefits. The report highlights growing interest in...

The HR Vendors of the Year 2025 awards in Singapore and Malaysia highlighted the leading employee engagement platforms in the region. Rewardz captured the gold award in Singapore, while Fermion took gold in Malaysia, with Achievers, Pacific Prime, Budaya by Leaderonomics...

My biggest takeaways from Sherwin Wu : 1. AI is writing virtually all code at OpenAI. 95% of the engineers use Codex, and engineers who embrace these tools open 70% more pull requests than their peers, and that gap is widening...
Ramp and Rippling don't have as much overlap as people think. So says @rabois 👀 @eglyman @parkerconrad https://t.co/6Xh1bcpnjw

Microsoft announced a public preview of Power Apps MCP (Model Context Protocol) and a redesigned agent feed, allowing AI agents to automate routine tasks within low‑code business applications. The AI assistants can ingest emails or documents, extract key data, and...
$2M to $9M ARR in one year. Sounds amazing but... Support went from 200 to 20K tickets/month Servers crashed for a full day Gross margin went from 90% to 20% They threw money at AWS because there was no other option. https://t.co/eT4oChv5G3
“Software is dead.” That’s the narrative. Revenue isn’t collapsing. Balance sheets aren’t broken. The Fed isn’t tightening. AI disruption… or mispricing? The setup in large-cap SaaS may be asymmetric. Read: https://t.co/dhUDCqMzbs

Microsoft Dynamics partners announced several strategic moves this week. Endeavor4 added over 60 former DataSys clients, extending its ERP support across North America. Solvares Field Service and Infinity Group secured Saxon Weald as their first joint housing customer, deploying a scheduling...
Every board room. 2015: What are we going to do if Microsoft or Google come into our space? 2025: What are we going to do if OpenAI or Anthropic come into our space?
Nice product you got there. Sure would be a shame if someone vibe coded a replacement." That's SaaS renewals now. Your customers don't want to build it themselves. They just want you to know they could. "Give me a discount and this whole...

LinkedIn unveiled Premium All‑in‑One, a $99.99‑per‑month subscription that bundles sales, marketing and hiring tools into a single dashboard. The service includes unlimited searches, InMail credits, AI‑driven messaging assistance and auto‑invite functionality. New users receive $100 in trial credits for job...
File systems are an agent’s natural work environment. The ability to process and create unstructured data allow agents to bring automation to most areas of knowledge work. Now you can easily integrate Box as a cloud filesystem into deepagents from...
No playbook yet for building an AI-first SaaS company — and that’s the opportunity. Episode 232 of The SaaS CFO Podcast with Ben Winter 👇 https://t.co/0CcjGEIVb9 #SaaS #AI https://t.co/62OFBrvp7A

Salesforce is embedding its CRM directly into Slack, creating a unified workspace where customer data and real‑time conversation coexist. The integration leverages AI agents, including the new Slackbot, to read both structured records and chat context, enabling automatic updates, risk...

More ad spend ≠ more pipeline. Teams skip 3 basics: • Bottom-up strategy • Quality over cheap CPL • Revenue reporting, not click reporting Miss this and you get: Traffic up. Demos flat. Sales frustrated. Budget cut. What are you optimizing for? https://t.co/U8B9p57BkD
We’re closing the loop. Your users can now send bugs and feedback directly to Replit Agent.

HR technology firms are posting solid revenue growth as AI‑enabled talent‑management tools gain traction, yet investor sentiment is cooling. Recent earnings beats have been offset by sharp share‑price declines, reflecting worries about slower sales cycles and rising customer‑acquisition costs. Workforce...
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The weekly SaaS CEO Mastermind covered a breadth of operational challenges, from cleaning HubSpot CRM data to automating AI‑generated landing pages. Participants received concrete tactics for a $6 million ARR company to build a disciplined go‑to‑market motion, restructure unsustainable affiliate commissions,...
.@tryprana is an AI primary doctor in your pocket that monitors you 24/7. Connect your wearables to your medical records to monitor for clinical drift. At any moment, you can instantly bring a Board-Certified MD into the chat to review your...

>> 30 minutes, $25, and a chance to improve your ROI/Value selling << Mike Genstil (CEO at ValueCore.ai ) needs 4 b2b pros of each of three types (Account Execs, Customer Success Managers, Marketing Managers) to review some new prototypes for...
Gilles Bertaux built Livestorm for a university final exam in 2016. Nearly $20M ARR. 3,500 customers. $35M raised. Last round was 2020. https://t.co/DXieBIwtcs
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