Today's SaaS Pulse
OpenAI acquires Ona to embed secure workspaces for autonomous AI agents
OpenAI announced the acquisition of Ona, a 79‑person cloud development environment provider, to embed secure, persistent workspaces for autonomous AI agents. Ona’s platform has seen a 13‑fold rise in weekly agent sessions across banks, pharma firms, and sovereign wealth funds. Analysts estimate the deal value between $450 million and $500 million.
Also developing:
By the numbers: NinjaOne raises $400M Series C extension

EDiscovery AI Launches CaseBot, a Conversational AI Assistant for Case Data
eDiscovery AI, now part of HaystackID after its February acquisition, has announced the general availability of CaseBot, a conversational AI assistant for legal case data. The Minneapolis‑based firm has been piloting the tool since January 2026 and is expanding it to all customers. CaseBot lets lawyers ask natural‑language questions about case files and returns answers that are directly linked to source documents. The launch positions the company at the forefront of AI‑driven eDiscovery solutions.

Interoperability on Zapier: Switch AI Harnesses without Rebuilding
Zapier introduces an interoperability layer that lets businesses switch AI agent harnesses—such as ChatGPT, Claude, or Cursor—without rebuilding integrations. By decoupling app connections, context, and governance from any single AI model, Zapier’s Model‑Context Protocol (MCP) lets the same 9,000+ workflows...

5 Ways to Automate Quo with Zapier
Quo, the rebranded OpenPhone business phone platform, now integrates with Zapier to automate a range of workflows. Users can keep contact records synchronized, trigger instant outreach to new leads, log calls and texts into external databases, and route notifications to...

Ep. 113 - Customer Success Excellence: Chad Stephen
In this episode, host Roland Volt and co‑host J.M. Oehlinson sit down with Chad Stephen, a veteran leader of customer success and implementation teams for high‑growth B2B SaaS firms. Chad explains that customer success is fundamentally about driving measurable value...

Why Nebula Had to Be an Insurance CRM
The Nebula project pairs two open‑source repos—nebula‑agents and nebula‑insurance‑crm—to evaluate an AI‑assisted agent framework using a real insurance CRM as a proving ground. By choosing a domain the author knows intimately, any misstep by the agents can be instantly identified...

The 9 Best Cloud Storage Apps in 2026
Zapier’s 2026 roundup identifies the nine most capable cloud storage services, ranking Google Drive, iCloud, OneDrive, Dropbox, Box, Proton Drive, IDrive, pCloud and Jottacloud based on storage capacity, price, cross‑device access, organization tools, and security. The guide details each app’s standout...

OpenLearning Validates Reseller Strategy with PNU SaaS Deal
OpenLearning (ASX: OLL) has signed a one‑year SaaS LMS agreement with Philippine Normal University, delivered through reseller CE‑Logic, starting 1 June 2026. The deal initially serves 5,000 students with a potential expansion to the university’s full ~12,000‑student body. First‑year net revenue is...

Before Openclaw Touches Real Work Again, Make It Replay the Job (Use This 40+ File Repo)
OpenClaw’s recent release adds deep changes to channel delivery, memory handling, cron jobs, and credential management, moving the update from a cosmetic tweak to a core‑level shift. Operators have reported mixed results: WhatsApp integrations broke for some users between 2026.4.23...
Substack Tax Triggers Writer Exodus Even as UK Paid Subscriptions Top 500,000
A newly imposed UK tax on Substack subscriptions has accelerated a wave of writers moving to rival platforms such as Ghost and Beehiiv. At the same time, Substack announced it now hosts more than 500,000 paid subscriptions from British readers,...
Trust & Will Appoints Bill Parker as CTO to Drive AI-Powered Estate Planning Platform
Trust & Will announced Bill Parker as its new chief technology officer. Parker, a veteran of fintech and proptech, will oversee engineering and AI development for a platform serving more than one million users, 26,000 financial advisors, and 145 enterprise...
Teradata Unveils Autonomous Knowledge Platform to Streamline Continuous AI Agent Ops
Teradata announced the Autonomous Knowledge Platform, a unified AI‑studio and data‑management system that runs autonomous AI agents 24/7 across cloud, on‑premises and hybrid settings. The platform aims to curb the growing infrastructure spend caused by always‑on AI workloads and bridges...
Atlassian Adds No‑code Rovo Studio and Max Mode for Enterprise AI
Atlassian rolled out Rovo Studio, a general‑availability no‑code workspace, and Max mode, an autonomous reasoning engine, as part of its Rovo AI platform. The company says agentic automations have risen sevenfold in six months, with more than 14 million Rovo‑assisted actions...

4 Automations Notion Can Do that You've Been Paying AI to Do Badly
Writer needed to email 250 vendors for a school auction. Using Notion, they built a vendor database, a single email template, and a status‑triggered automation that sent all messages in about five minutes, then added a follow‑up workflow. The author...
Billtrust Launches AI‑Driven Buyer Portal and 13‑Week Cash Forecast to Boost B2B Sales
Billtrust introduced an AI‑based Buyer Payment Portal and a self‑updating 13‑week cash‑forecasting tool, linking buyer payment behavior to real‑time cash‑flow intelligence. The features aim to cut days‑sales‑outstanding, capture early‑pay discounts and give sales reps clearer visibility into receivables, accelerating deal...
Gartner Names Celonis Leader in New Process Intelligence Magic Quadrant
Gartner’s 2026 Magic Quadrant for Process Intelligence crowns Celonis as the top‑right leader, marking its fourth straight leader placement across related categories. The shift from “Process Mining” to “Process Intelligence” underscores the growing demand for operational context in enterprise AI,...
monday.com Rebrands as AI Work Platform, Embeds AI Agents Across Workflows
monday.com announced a rebranding to an AI work platform, embedding native AI agents into its existing workspace and offering one‑click connectors to major large‑language‑model providers. The move targets its 250,000 customers and aims to close the gap between AI experimentation...
GitLab Makes Anthropic’s Claude Default Engine in Duo Agent Platform
GitLab has expanded its partnership with Anthropic, positioning Claude as the default model across its Duo Agent Platform. The move embeds AI code generation, review and vulnerability remediation within GitLab’s existing governance framework, while leveraging Google Cloud Vertex AI and...
Microsoft Unveils Copilot Pipelines for AI-Powered Data Workflows
Microsoft announced Copilot Pipelines, an AI‑enhanced extension to Power Automate that automates data‑centric workflows. Early pilots show up to 60% faster deployments and a 30% increase in logic‑error detection, with a public rollout planned for the third quarter of 2026.
Braintrust AI Platform Breach Exposes AWS API Keys, Raising Supply‑Chain Alarm
AI observability startup Braintrust disclosed that attackers breached an AWS account on May 4, exposing API keys used for cloud‑based AI models. The company locked the account, rotated credentials and urged all customers to rotate org‑level AI provider keys, underscoring...
Eazyreach Launches Model Context Protocol Server to Feed Real‑Time B2B Data Into Claude
Eazyreach introduced its Model Context Protocol (MCP) server, linking Anthropic’s Claude LLM directly to a live B2B intelligence engine. The integration lets users query verified professional data in real time, eliminating the manual spreadsheet workflow that has long slowed sales...

Five Vertical SaaS Insights From Sessions 2026
At Stripe Sessions 2026, vertical SaaS leaders explored how AI and embedded finance are reshaping their markets. Platforms are expanding beyond pure software by adding payments, lending, and other financial services, driving payments adoption from 27% in 2024 to 40%...
monday.com Ltd (MNDY) Q1 2026 Earnings Call Transcript
Monday.com reported fiscal 2025 revenue of $1.23 billion, up 27% year‑over‑year, with Q4 revenue of $334 million, a 25% quarterly gain. The company highlighted a decisive shift toward enterprise customers, now accounting for 41% of total ARR and a 74% rise in...

From the Microsoft Dynamics 365 Business Central Blogs: Manage D365BC Updates; Email for Guest Users; Integrating with Non-Native CRMs; Financial...
Microsoft Dynamics 365 Business Central (D365BC) is rolling out Release Wave 1, version 28, but Microsoft paused the rollout after early bugs surfaced. Administrators can now manage and postpone updates through the admin center, protecting environments from unstable releases. Andy Wingate highlighted a...

Stop Paying for Analytics Tools. Claude Builds Your Dashboard in 5 Minutes.
Claude’s new live‑artifact feature lets users construct a fully functional analytics dashboard in about 15 minutes, pulling live data from platforms like Substack and YouTube. The tool operates inside the Claude interface, requiring no additional software and no extra cost...
Salesforce Turns Slack Into a Universal AI Hub for Enterprise Workflows
Salesforce announced that Slack will serve as a universal AI interface, letting users manage CRM data, trigger workflows and run third‑party apps from a single chat window. The upgrade adds a Model Context Protocol client, AI Skills modules and integration...
NIQ Unveils AI‑Powered Price & Promo Optimizer to Streamline Retail Margins
NIQ Global Intelligence (NYSE:NIQ) launched an AI‑enabled Price & Promo Optimizer on May 9, 2026, designed to centralize pricing and promotion workflows for manufacturers. The tool uses store‑level data to simulate scenarios, letting brands test pricing moves before they reach...
AI‑Enabled SaaS Leaders Instructure and McGraw Hill Gain Investor Attention in 2026
Instructure and McGraw Hill are emerging as top AI‑software picks for 2026 after announcing strategic AI partnerships and expanding AI‑powered learning tools. Analysts cite the companies' deepening AI integration in education SaaS as a catalyst for future earnings growth.
ServiceNow Unveils Autonomous CRM to Automate Sales and Service Workflows
ServiceNow introduced Autonomous CRM at its Knowledge 2026 conference, an AI‑driven platform that moves CRM from a record‑keeping tool to an execution layer for sales, service and field operations. The system already processes over 100 million cases and 16 million orders each...
SAP Teams with S3NS to Launch Trusted Cloud for Thales in France by H2 2026
SAP and S3NS have sealed a partnership to run SAP RISE private‑cloud edition on the PREMI3NS SecNumCloud‑qualified platform, with French defence giant Thales as the first strategic customer. The joint offering will be commercially available by the second half of...
Real Growth Starts With a Precise ICP Exercise
Most B2B Founders think they have an Ideal Customer Profile (ICP). But then they send 15,000 emails and get zero real responses. They try blogging. They try ads. They try "AI personalization." Crickets. The reality? A meticulous ICP on paper doesn't guarantee a single...
Analysts Model Palantir’s Valuation Over Next Five Years Amid High Multiples
Analysts project that Palantir Technologies could see revenue double by 2027 and potentially reach $40 billion in five years if it sustains a 50% compound annual growth rate. The outlook is tempered by the company's current forward P/E of 75 and...
Fazeshift Secures $17 Million Series A to Automate B2B Accounts Receivable with AI Agents
Fazeshift closed a $17 million Series A round led by F‑Prime, bringing its total funding to $22 million. The AI‑native platform now automates more than 90% of manual accounts‑receivable work for dozens of enterprise customers, including eight unicorns, and has already helped...
HubSpot Agent Delivers Hours Saved and Compounding Value
One of the easiest ways to start getting measurable value from agents is HubSpot's Customer Agent. "Setup took less than a day. We're already clawing back hundreds of hours for our CS team. The deeper we go into the HubSpot...

Growth Returns, SaaS Valuations Favor Profitability Over Sales
SaaS valuation map: growth is back, but the market is still selective. Forward EV/Gross Profit tells a cleaner story than EV/Sales because it adjusts for gross margin quality. $PLTR currently trades around 72.3x Forward EV/Gross Profit with +62.6% NTM estimated revenue growth. $APP...
Claude Can Now Follow Users Across Outlook, Word, Excel, and PowerPoint
Anthropic has extended its Claude AI assistant to cover Outlook, Word, Excel, and PowerPoint, moving Outlook into public beta while the other apps are generally available. The integration lets a single conversation thread persist across emails, documents, spreadsheets, and slide...

Build a Claude Code Personal OS Step by Step in 40 Minutes | Moritz Kremb
Moritz Kremb demonstrated how to build a personal operating system on Anthropic’s Claude Code platform in a 40‑minute walkthrough. He detailed a four‑layer architecture—folder with memory, tools, skills, and routines—that lets Claude manage email, content creation, and even grocery orders....

Top SaaS Stocks Lead with Explosive Forward Revenue Growth
Forward revenue growth matters in growth investing. For SaaS, this is especially important because valuations often depend less on current profits and more on future revenue durability, expansion, and category leadership. Fastest SaaS growers by NTM estimated revenue growth: $PLTR: +62.6% $APP: +42.4% $DOCN: +30.5% $AXON:...
Substack
"The reporting seems to indicate Substack hasn’t yet hit 6 million paid subscribers... the company announced 5 million paid subscriptions in March 2025 — a shocking jump at the time, since it had revealed just a few months earlier that...
Intuit Unveils AI‑Powered QuickBooks Workforce, Expanding HCM Into SMB Payroll
Intuit introduced QuickBooks Workforce, an AI‑powered human capital management suite embedded in its flagship accounting platform. The move marks the company's first AI‑driven HCM product and aims to boost adoption of its AI agents across small‑business payroll and HR workflows.
Instantly Share PDFs as URLs with Simple Converter
In the same spirit as htmldrops, I created an easy way to convert your PDF into a URL to share instantly. Here you go: https://t.co/jC9Q8mGo4r
Scale Prices with Usage, Keep Early Pricing Simple
Founders: Value alignment in pricing is key. If customers get more value as they use more (storage, contacts, etc.), price should scale with usage. But keep it simple early. One clear metric that grows with customer success.
Wispr Flow Accelerates Indian Rollout, Targets Multilingual Voice AI for Enterprise
Bay‑area startup Wispr Flow announced a rapid expansion in India, launching Hinglish voice support and India‑specific pricing that sparked 100% month‑over‑month growth. The move positions the company to scale multilingual voice AI for both enterprise customers and everyday users in...
Slack Bots Bring Future-Ready AI to Teams
Shopify has figured out what makes AI work inside of companies. This is exactly what I've been doing at my companies since OpenClaw came out. Get a bot in Slack for team usage in public channels and it'll feel like...
Annual Contracts Secure Commitment, Cut Churn, Boost Cash Flow
Founders: Start with annual contracts whenever possible. Monthly is tempting for faster closes, but annual: - Forces real commitment - Reduces churn risk - Improves cash flow
Datadog and T‑Mobile Flag Production Risks for AI Agents
At the AI Agent Conference in New York, Datadog’s chief scientist and T‑Mobile’s director of AI engineering warned that AI coding agents cannot yet be trusted in production without strict governance. Their remarks underscore a growing tension between rapid AI...
GlobalGPT Launches Open-Access AI Content Suite
Ok this is kind of wild. GlobalGPT just quietly added Seedance 2.0 and Wan 2.7. No invite code. No regional barrier. No waiting list. You can now generate AI ads, comic videos, dance clips, cinematic shots, and running videos from one tab. https://t.co/XaLDs2Qr5c

Nobody Is Talking About This Business Model
The post outlines a playbook for buying dormant SaaS businesses and relaunching them as AI‑driven agents. It shows how AI tools can locate SaaS launched between 2019‑2024 that still have paying users, then contact founders, acquire the product for under...
Klaviyo Shares Tumble 32% After Earnings; Glynn Capital Exits Position
Klaviyo Inc. saw its shares plunge 32% on May 5 after reporting a 28% revenue jump and raised guidance, while Glynn Capital Management disclosed it had sold its entire 456,805‑share holding for roughly $9.8 million earlier in the quarter. The twin...
Nova Intelligence Raises $40 Million to Accelerate AI‑Driven SAP Modernization
Nova Intelligence announced a $40 million seed‑Series A financing round led by Chemistry, Accel, Conviction and SAP.iO. The capital will fund engineering, sales and marketing as the startup scales its AI agents that automate SAP development, migration and operations, already delivering 5‑fold...

Market Intelligence: EDiscovery Software Deployment, On-Premise versus Off-Premise, 2025 to 2030
The 2025‑2030 eDiscovery software market is now firmly cloud‑first, with off‑premise solutions projected at $5.29 bn in 2025 and $8.87 bn by 2030—representing 79% to 81% of the segment. On‑premise software, while shrinking in share to 19%, still grows to $2.08 bn, driven...