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Today's SaaS Pulse

OpenAI acquires Ona to embed secure workspaces for autonomous AI agents

OpenAI announced the acquisition of Ona, a 79‑person cloud development environment provider, to embed secure, persistent workspaces for autonomous AI agents. Ona’s platform has seen a 13‑fold rise in weekly agent sessions across banks, pharma firms, and sovereign wealth funds. Analysts estimate the deal value between $450 million and $500 million.

Origin Partners Launches AI‑Powered Benefits Intelligence on ServiceNow Employee Center
NewsMay 5, 2026

Origin Partners Launches AI‑Powered Benefits Intelligence on ServiceNow Employee Center

Origin Partners has integrated its AI‑driven Cuido benefits engine into ServiceNow’s Employee Center, delivering real‑time answers to employee benefits queries. The move, unveiled ahead of ServiceNow Knowledge 2026, targets a market where manual benefits administration can cost $96 per employee...

By Pulse
Pexip Holding ASA Posts Q1 Profit Surge, Revenue Up 30%
NewsMay 5, 2026

Pexip Holding ASA Posts Q1 Profit Surge, Revenue Up 30%

Pexip Holding ASA announced a first‑quarter profit of $13.10 million, more than double the $5.92 million earned a year earlier. Revenue climbed 29.7% to $40.75 million, underscoring robust demand for its collaboration platform across Europe. The results reinforce the broader Nordic tech rally...

By Pulse
AI Transformation and Governance Inside Snowflake’s Ecosystem
NewsMay 5, 2026

AI Transformation and Governance Inside Snowflake’s Ecosystem

Snowflake is moving partners from peripheral roles to core components of its AI strategy, treating the ecosystem as an operating system that delivers rapid business outcomes. Executives Amy Kodl and Teresa Briggs emphasized that AI is compressing service timelines, forcing...

By Snowflake Blog
Netomi Raises $110 Million Series C to Accelerate AI‑driven CX Platform
NewsMay 5, 2026

Netomi Raises $110 Million Series C to Accelerate AI‑driven CX Platform

San Francisco‑based Netomi announced a $110 million Series C round led by Accenture Ventures. The capital will fund the scaling of its agentic AI customer‑experience platform and deepen strategic alliances, underscoring rising demand for AI‑enabled CX solutions in regulated, high‑volume markets.

By Pulse
Salesforce Connected App to ECA: What the May 11, 2026 Deadline Actually Requires (and What It Doesn’t)
BlogMay 5, 2026

Salesforce Connected App to ECA: What the May 11, 2026 Deadline Actually Requires (and What It Doesn’t)

Salesforce has set a hard May 11 2026 deadline for all ISV‑owned Connected Apps and External Client Apps to adopt four OAuth security controls—PKCE, Refresh Token Rotation, a 30‑day idle timeout, and a static IP allowlist. Compliance can be achieved with a...

By SFDC Lessons / Beyond The Cloud (Salesforce dev collective)
Xero Introduces ‘Xero Coaches’ to Help Small Businesses Turn Data Into Decisions
NewsMay 5, 2026

Xero Introduces ‘Xero Coaches’ to Help Small Businesses Turn Data Into Decisions

Xero has launched Xero Coaches in the United States, a 90‑day onboarding program that pairs its cloud accounting platform with dedicated one‑on‑one guidance. The service helps new subscribers set up bank feeds, manage invoices and expenses, and interpret financial reports....

By CPA Practice Advisor
Snowflake Openflow & Cortex Code: AI-Driven Data Integration
NewsMay 5, 2026

Snowflake Openflow & Cortex Code: AI-Driven Data Integration

Snowflake introduced Openflow, a native NiFi‑based data integration service that runs on Snowflake‑managed or BYOC infrastructure, enabling CDC, Kafka, SaaS and file‑based ingestion without extra staging. Building on Openflow, the company launched Cortex Code, an AI coding agent that lets...

By Snowflake Blog
Guestologie Launches to Help Restaurants Act on Guest Data in Real Time to Personalize Service and Boost Retention
NewsMay 5, 2026

Guestologie Launches to Help Restaurants Act on Guest Data in Real Time to Personalize Service and Boost Retention

Guestologie launched a platform that delivers real‑time guest‑data insights to restaurant staff, enabling personalized service at the point of visit. The system flags high‑value diners, offers actionable recommendations, and integrates with existing POS and reservation tools without a new app...

By Restaurant Technology News
ElevenLabs' Hybrid GTM and Voice Focus Fuels $1B ARR
SocialMay 5, 2026

ElevenLabs' Hybrid GTM and Voice Focus Fuels $1B ARR

ElevenLabs is projecting $1b ARR. Too small. I bet $3b or more: ... one of the most misunderstood AI startups It gets negative here on linkedin: Its just a voice API They're just an OpenAI wrapper It'll commoditize How can...

By Nathan Latka
We're Back on Product Hunt — Here's How Far Kilo Has Come
BlogMay 5, 2026

We're Back on Product Hunt — Here's How Far Kilo Has Come

Kilo Code returned to Product Hunt with a dramatically upgraded AI‑powered development suite. The new VS Code extension, part of a broader ecosystem that includes JetBrains, CLI, Cloud Agents, Slack, and a code reviewer, now boasts over 2.3 million installs. It introduces...

By Kilo Blog
Best Field Sales and Service Call Recording Tools for Salesforce Teams
NewsMay 5, 2026

Best Field Sales and Service Call Recording Tools for Salesforce Teams

The guide reviews the top field‑sales and service call‑recording platforms that integrate with Salesforce, emphasizing mobile capture, AI transcription, and automatic CRM logging. Revenue.io is highlighted as the clear leader because it is built natively on Salesforce, eliminating sync delays...

By Revenue.io
Porter Airlines and HTS Team up for New Flight Disruption Product Giving Passengers More Flexibility
NewsMay 5, 2026

Porter Airlines and HTS Team up for New Flight Disruption Product Giving Passengers More Flexibility

Porter Airlines has teamed with Hopper Technology Solutions (HTS) to launch Disruption Assistance, an optional add‑on that provides real‑time rebooking, cross‑airline flexibility and full refunds for flights delayed over two hours or cancelled within 24 hours. The service monitors flights,...

By Future Travel Experience
The 5-Agent Sales Team You Can Build This Weekend
BlogMay 5, 2026

The 5-Agent Sales Team You Can Build This Weekend

The AI‑driven sales development (SDR) market suffered a public collapse after 11x.ai, which raised $74 million, admitted its ARR was closer to $3 million than the claimed $14 million, and saw 70‑80% of customers churn in the first year. ZoomInfo warned the company...

By The AI Corner
AI Image API Understands Brief, Eliminates Prompt Engineering
SocialMay 5, 2026

AI Image API Understands Brief, Eliminates Prompt Engineering

I just watched a single API call replace an entire creative team's workflow. @LumaLabsAI shipped Uni-1. It is the first image API that thinks before it generates. Here is what that actually means. Every other image model treats your prompt like a search...

By Hasan Toor
Free AI Room Designer Lets You Visualize Homes Instantly
SocialMay 5, 2026

Free AI Room Designer Lets You Visualize Homes Instantly

Free AI room design just dropped. @Maketplans now lets anyone draw from scratch for FREE no paywall, no limits. The full workflow: > Sketch your space directly on the canvas (exact dimensions & layout) > Drag & drop furniture from the toolbar to furnish...

By Hasan Toor
Genesys Partners with Meta for WhatsApp Integration
NewsMay 5, 2026

Genesys Partners with Meta for WhatsApp Integration

Genesys announced a partnership with Meta to embed WhatsApp directly into its Genesys Cloud platform, unifying voice, messaging, and artificial‑intelligence capabilities. The integration lets customers shift seamlessly from chat to live voice calls while preserving context, and supports rich media...

By destinationCRM (CRM Magazine)
Questioning Codex Claims: Validation, Churn, and Pricing Impact
SocialMay 5, 2026

Questioning Codex Claims: Validation, Churn, and Pricing Impact

Hearing a lot of good things about Codex from OpenAI for coding at the moment. Will be interesting to see (A) is it true (B) even if it is, what’s the customer churn on Claude like (C) does this have a pricing...

By David J. Doherty
8x8 Extends 8x8 Platform for CX with AI, Analytics, Authentication, and Integrations
NewsMay 5, 2026

8x8 Extends 8x8 Platform for CX with AI, Analytics, Authentication, and Integrations

8x8 announced a suite of upgrades to its Platform for CX, adding AI Studio, an Integration SDK, enhanced Work Analytics dashboards, the Engage module, Focus Time Metrics, and Silent Mobile Authentication. AI Studio lets users create voice and digital agents...

By destinationCRM (CRM Magazine)
SoundHound AI Introduces OASYS
NewsMay 5, 2026

SoundHound AI Introduces OASYS

SoundHound AI unveiled OASYS, an Orchestrated Agent System that lets businesses build, deploy, and continuously improve autonomous AI agents across voice, chat, and visual channels. The platform ingests documentation, creates functional agents in minutes, and manages their lifecycle with self‑refining...

By destinationCRM (CRM Magazine)
SurveyMonkey Integrates with Claude
NewsMay 5, 2026

SurveyMonkey Integrates with Claude

SurveyMonkey announced a new connector that links its survey platform directly with Claude, Anthropic’s generative AI chatbot. The integration lets users create, distribute, and analyze surveys using natural‑language prompts inside Claude, eliminating the need to switch between tools. Real‑time analytics...

By destinationCRM (CRM Magazine)
Vori Raises $22M Series B to Help Independent Grocers Compete with Walmart and Amazon with Payments, Inventory, and Pricing
BlogMay 5, 2026

Vori Raises $22M Series B to Help Independent Grocers Compete with Walmart and Amazon with Payments, Inventory, and Pricing

San Francisco AI grocery startup Vori announced a $22 million Series B round led by Cherryrock Capital. The company’s platform automates payments, inventory tracking, invoice processing, dynamic pricing and purchase‑order generation for independent supermarkets. Vori targets the 75 percent of U.S. grocery operators...

By Shopifreaks
Free AI Beats Paid: Why Gating Smarts Fails
SocialMay 5, 2026

Free AI Beats Paid: Why Gating Smarts Fails

"Why pay $20/month when the free version is already smarter than I am?" That's the paradox Google hit while designing its AI bundle. Vikas Kansal helped craft Google's AI freemium strategy, which has become arguably the most successful (and profitable)...

By Lenny Rachitsky
Engineering Barrier Gone, SaaS Competition Explodes Overnight
SocialMay 5, 2026

Engineering Barrier Gone, SaaS Competition Explodes Overnight

Someone gave Claude Code a domain name, and 4 hours later had Typeform. When someone can reproduce a year-old SaaS product in an afternoon, the product itself is not the moat anymore. Many people in SaaS heard that story and...

By Adam Robinson
Medline Launches Mpower Digital Control Tower, Promising 50% Workflow Boost for Hospitals
NewsMay 5, 2026

Medline Launches Mpower Digital Control Tower, Promising 50% Workflow Boost for Hospitals

Medline announced the launch of Mpower™, an AI‑driven digital control tower that gives health systems real‑time supply‑chain visibility. Early adopters report more than a 50% efficiency gain in order substitution workflows and a 1‑2% rise in unadjusted fill‑rates, positioning the...

By Pulse
‘Radio News Network’ Parent Goes With ARC Software
NewsMay 5, 2026

‘Radio News Network’ Parent Goes With ARC Software

Live Channel USA, the company behind the Radio News Network (RNN), has chosen ARC Software’s CRM, affiliate research and contract management platform to power its national rollout. ARC will serve as a centralized hub for station mapping, operational workflow, and...

By Radio & TV Business Report (RBR+TVBR)
Persefoni Launches Agentic AI to Help Companies Analyze Carbon Footprint
NewsMay 5, 2026

Persefoni Launches Agentic AI to Help Companies Analyze Carbon Footprint

Persefoni, a sustainability‑software firm, unveiled the Persefoni Analytics Agent, an agentic AI feature that lets users query emissions data with plain‑language prompts. The tool instantly creates charts, tables, and visual explanations, streamlining carbon‑footprint analysis for corporations and financial institutions. By...

By ESG Today
IFS Connect - How Poka Connects the Shopfloor Workforce, Improves Quality and Saves Time at Trivium Packaging
NewsMay 5, 2026

IFS Connect - How Poka Connects the Shopfloor Workforce, Improves Quality and Saves Time at Trivium Packaging

Trivium Packaging has rolled out the Poka shop‑floor communication platform to 45 manufacturing sites across its 57 global locations, saving thousands of labor hours each year. The digital solution replaces paper forms, PowerPoint work instructions and Excel checklists with real‑time,...

By Diginomica
PROPTECH-X : RoRo AI to Level Playing Field for Independent Brokerages in the US
BlogMay 5, 2026

PROPTECH-X : RoRo AI to Level Playing Field for Independent Brokerages in the US

Rodland Real Estate is launching RoRo, an AI‑driven market‑intelligence platform, in the United States as part of a phased global rollout. The voice‑enabled system pulls live MLS and other data, delivering real‑time insights, reasoning and decision guidance directly within agents’...

By Proptech-X
Built In Launches the First Employer Intelligence Platform for AI Search
NewsMay 5, 2026

Built In Launches the First Employer Intelligence Platform for AI Search

Built In unveiled the Employer Intelligence Platform, the first solution that lets companies monitor and shape how they appear in AI‑driven search tools like ChatGPT, Claude and Google AI Overviews. The platform delivers analytics, content creation and distribution across a...

By HRTechFeed
Your Multi-Payor Billing Headache? Yep, We Solved That.
BlogMay 5, 2026

Your Multi-Payor Billing Headache? Yep, We Solved That.

Centerbase has launched Multi‑Payor Billing, letting law firms assign several payors to a single matter and define percentage splits. The system automatically routes invoice portions, updates AR Aging with each payor’s balance, and injects the required Payor’s Client Matter ID...

By Legal Tech Daily
OpenGov Expands AI-Native Platform to Unify ERP, HCM, and Public Sector Operations
NewsMay 5, 2026

OpenGov Expands AI-Native Platform to Unify ERP, HCM, and Public Sector Operations

OpenGov announced a major upgrade to its Public Service Platform, merging its ERP system with human capital management (HCM) on a single data foundation. The AI‑native suite now includes OG Assist, an embedded assistant that guides users through tasks, data...

By ERP News
AI Can Discover and Execute Tasks You Never Imagined
SocialMay 5, 2026

AI Can Discover and Execute Tasks You Never Imagined

Everyone uses AI the same way. That was me until a few weeks ago. You open a window, type what you need, and it gives you something back. That's useful, but it has a ceiling most people don't realize: you can...

By Chase Dimond
Cross‑Device Handoff Untethers AI Coding with TRAE SOLO
SocialMay 5, 2026

Cross‑Device Handoff Untethers AI Coding with TRAE SOLO

TRAE SOLO Mobile is here, and it changes how AI coding works. the killer feature isn't the mobile app itself. it's the cross-device handoff. assign a Cloud task from your phone. open the desktop or web app. the agent is already running, with full context,...

By Hasan Toor
Optivian Opens Its AI Sales Co-Worker to Any AI Agent Through MCP
NewsMay 5, 2026

Optivian Opens Its AI Sales Co-Worker to Any AI Agent Through MCP

Optivian announced that its AI sales co‑worker Ollie can now be called from any external AI agent through the Model Context Protocol (MCP). Sales teams using Claude, ChatGPT, Cursor, Copilot or any MCP‑compatible assistant can pull deal context and Ollie’s...

By AiThority » Sales Enablement
Zylo Launches Zylo Clarity AI and Model Context Protocol (MCP), Embedding a Decade of Expertise Into Agentic Software and AI...
NewsMay 5, 2026

Zylo Launches Zylo Clarity AI and Model Context Protocol (MCP), Embedding a Decade of Expertise Into Agentic Software and AI...

Zylo announced two AI‑driven products—Zylo Clarity AI and the Model Context Protocol (MCP) Server—to turn its SaaS‑visibility platform into a conversational, action‑oriented system. Clarity AI lets enterprise users ask plain‑language questions and receive guidance that can be executed instantly, while...

By AiThority » Sales Enablement
AI-Powered Website Chat Doubles Conversions, Boosts Leads
SocialMay 5, 2026

AI-Powered Website Chat Doubles Conversions, Boosts Leads

This is the future of websites. Interact AI is a new interface that actually talks to every visitor the second they land. No more static pages. No more demo forms or waiting for sales. It answers questions, showcases your product, and gets smarter with...

By Hasan Toor
Start Small, Personalize Fast, Empower Others to Build
SocialMay 5, 2026

Start Small, Personalize Fast, Empower Others to Build

Some cool lessons learned from Stripe in this podcast in the @lennysan network. ✅ Don't engineer the platform right away. You can start with what you have around ✅ Quickly personalize with your context ✅ Let more people build to unblock themselves https://t.co/ful1vfbMFG

By Richard Seroter
Meritech Software Pulse Shows Clear Money Decline
SocialMay 5, 2026

Meritech Software Pulse Shows Clear Money Decline

Money slide from the @meritech software pulse. There's something happening here, what it is, is pretty darn clear ... https://t.co/T9EHwKoHy6

By Dave Kellogg
Build HIPAA‑compliant Healthcare Apps in Days, No Code
SocialMay 5, 2026

Build HIPAA‑compliant Healthcare Apps in Days, No Code

What if you could build a HIPAA-compliant app in days—without developers? 🤯 See how no-code is changing healthcare IT. 👀 🔗https://t.co/kElwSPCPYL #KnackHealth #NoCodePlatform #HITSM

By Colin Hung
AWS Expands Enterprise Suite with Quick, Connect Talent, Decisions, Health
SocialMay 5, 2026

AWS Expands Enterprise Suite with Quick, Connect Talent, Decisions, Health

AWS moves further into enterprise applications with Quick, Connect Talent, Connect Decisions and Connect Health https://t.co/3nviVeICTt https://t.co/BALEWt5Pbd

By Tim Crawford
Simplify Multi-Location Imaging with Cloud Solutions
SocialMay 5, 2026

Simplify Multi-Location Imaging with Cloud Solutions

Managing imaging across locations doesn’t have to be complicated. Explore cloud solutions that simplify it. 🔗 https://t.co/w7a6UfJ3Wg @CandelisInc #ImageGrid #HITSM

By Colin Hung
SAP SuccessFactors Streamlines I‑9 and E‑Verify Compliance
SocialMay 5, 2026

SAP SuccessFactors Streamlines I‑9 and E‑Verify Compliance

1H 2026 #SAP #SuccessFactors #Onboarding: Enhanced I-9 and E-Verify Compliance Process https://t.co/82AT49euQt >lots of great enhancements for the I-9 and E-Verify processes. #EnSw #HRTech #HR #HCM

By Luke Marson
New SAP SuccessFactors H1 2026 Admin Innovations Unveiled
SocialMay 5, 2026

New SAP SuccessFactors H1 2026 Admin Innovations Unveiled

Introducing Powerful Innovations for System Administrators in Our H1 2026 Release https://t.co/qetIqnpot5 by @na_732EY2783D23 >a couple of great new features in the new #SAP #SuccessFactors release

By Luke Marson
Datadog Secures Deal with Anthropic, Says Insider
SocialMay 5, 2026

Datadog Secures Deal with Anthropic, Says Insider

I think your thesis of $DDOG winning a deal with Anthopic is real @hntrbrkmedia . Good intel there https://t.co/uifo6lTwh7 Sholto Douglas from Anthropic is speaking

By Mark Lehman (MarkFlowChatter)
Key Highlights From SAP SuccessFactors 1H 2026 Release
SocialMay 5, 2026

Key Highlights From SAP SuccessFactors 1H 2026 Release

#SAP #SuccessFactors Release 1H 2026, Important notes on EC, Platform, Time Management, my view https://t.co/Dy9N9cozdX

By Luke Marson
Person‑Centric Model Leads SAP Learning’s AI‑Driven Upgrade
SocialMay 5, 2026

Person‑Centric Model Leads SAP Learning’s AI‑Driven Upgrade

From Tracking to Acting: Strategic Insights from the #SAP #SuccessFactors #Learning 1H 2026 Release https://t.co/eBlDul0qL9 by @snahata >lots of #AI features, but the person-centric model is a big enhancement. #EnSw #HRTech #HR #HCM #LMS

By Luke Marson
SuccessFactors
SocialMay 5, 2026

SuccessFactors

1H 2026 Release: Streamlining Data after Employment Terminations in #SuccessFactors Employee Central https://t.co/ziJejLz3eW >a good feature for cleaning up data. #SAP

By Luke Marson
New Features Unveiled in SAP SuccessFactors 2026 Release
SocialMay 5, 2026

New Features Unveiled in SAP SuccessFactors 2026 Release

First Half 2026 Release: What’s New for #SAP #SuccessFactors Performance & Goals https://t.co/cOzqLILfzV #EnSw #HRTech #HR #HCM

By Luke Marson
Find Underpriced Growth Channels Early for Long-Term Advantage
SocialMay 5, 2026

Find Underpriced Growth Channels Early for Long-Term Advantage

Looking for underrated growth channels? 👉 Find “underpriced” channels early 👉 GPT marketplace = thousands of users/month (for free) 👉 Early positioning = long-term advantage Episode 248 is live 👇 https://t.co/NXvJ9ucWeW #SaaS #Startups #Growth https://t.co/nuXgklWHna

By Ben Murray