Today's SaaS Pulse

Salesforce Launches AgentExchange, a Unified AI Marketplace with $50M Builder Fund
Salesforce has merged its three app and AI stores into a single AgentExchange marketplace, offering over 13,000 ready‑made apps, AI agents, and automation components. The platform features intent‑aware search, one‑click buying, and instant activation within Salesforce or Slack, and includes a $50 million builder fund to encourage partner development.
Also developing:
By the numbers: Loop raises $95M to scale its supply‑chain AI platform
Granola Secures $125 Million Series C at $1.5 B Valuation
Granola announced a $125 million Series C round that lifts its valuation to $1.5 billion. The round was led by Index Ventures with Kleiner Perkins joining, signaling continued investor enthusiasm for AI‑driven productivity platforms.
Thoma Bravo Calls SaaS Sell‑Off a Generational Buying Opportunity
Private‑equity firm Thoma Bravo argues the recent plunge in SaaS stocks creates a rare, generational buying window, pointing to 20% annual growth expectations and forward price‑to‑sales multiples below 7x for leaders like ServiceNow, Salesforce and Workday.

The Category Creator: How Michael Koch and HubKonnect Are Building the Hyperlocal Intelligence Retail Economy
HubKonnect, led by serial entrepreneur Michael Koch, has defined a new enterprise‑AI category called Hyperlocal Intelligence, which analyzes real‑time local signals to optimize decisions for individual retail locations. The platform ingests millions of data points—demographics, weather, traffic, and store performance—to...

Calculated Vs. Streaming Insights in Data Cloud: Choosing the Right Engine
Salesforce Data Cloud offers two distinct engines—Calculated Insights (CI) and Streaming Insights (SI)—that differ in timing, data scope, and cost. CI runs scheduled batch jobs across the full Data Cloud, delivering durable, multi‑object metrics for segmentation and scoring. SI processes...

As Customer Journeys Fragment Across AI and Chat, Contentsquare Adds New Analytics Tools. Here’s What’s New
Contentsquare has expanded its digital analytics platform with tools that surface interactions with large language models, on‑site chat, and support channels. An out‑of‑the‑box dashboard now reports LLM traffic share and conversion, while the acquisition of conversation‑intelligence firm Loris adds sentiment,...
SAP, 렐티오 인수로 ‘AI 준비 데이터’ 전략 본격화
SAP announced an agreement to acquire cloud‑native MDM specialist Reltio, aiming to strengthen its Business Data Cloud (BDC) platform. The deal, whose financial terms remain undisclosed, will enable SAP to transform master data from both SAP and non‑SAP sources into...

REPLAY - Substack 0-$10k
Claire Venus, a Substack veteran, hosted a replay class on monetising newsletters, outlining four core models: paid newsletters, membership communities, live‑community experiences, and patron‑support. She shared her own pricing—about $27 per month for a membership—and emphasized mapping subscriber values over...

Firma.dev Launches Firma 12 With Full AI Integration, Becoming the First E-Signature Platform You Can Operate Entirely Through AI
Firma.dev unveiled Firma 12, the first e‑signature platform that can be fully operated through AI, featuring dual Model Context Protocol (MCP) servers for documentation and live data. The new Data MCP server offers 84 AI‑ready tools, letting users create, send,...

Private Revenue Disclosures Signal Scale, Not Boast
I rarely get into twitter (X) debates. As a founder I have always wondered how so many outsiders have opinions about a business. With the @emergentlabs revenue rate debate - here are a few points to consider 1. A private...

How Quo Uses Zapier to Scale and Reinvest in Customers
Quo, formerly OpenPhone, has leveraged Zapier to embed automation directly into its business phone platform, allowing users to create workflows without leaving the app. Since 2022, active users of the Zapier integration have grown 17% quarter over quarter, and customers...

Lessons From Using the Outbox Pattern at Scale
Zapier adopted a transactional outbox backed by local SQLite to keep its high‑throughput Events API running during Kafka outages, then scaled the design to handle about 15,000 events per second. By switching the SQLite journal mode to WAL, sharding the...

Quo: App Spotlight
Quo, the rebranded OpenPhone, is a cloud‑based VoIP platform that consolidates calling, texting, contact management, and lightweight CRM functions for businesses. The app lets users keep their phone numbers abroad, record calls, and set business‑hour auto‑replies, turning a smartphone into...

Connect Your Virtual Phone System to Other Business Apps with Automation
Virtual phone systems, or cloud‑based VoIP platforms, are replacing traditional desk phones by delivering calls, SMS, and analytics over the internet. Zapier enables these systems to integrate automatically with CRM, ticketing, and task‑management tools, turning inbound calls and messages into...

LAUNCH: New AI Platform Aims to Prevent Property Chain Collapse
XchangeHero.com has launched an AI‑driven proptech platform that gives independent UK estate agents real‑time visibility into every property chain they manage, aiming to catch problems before deals fall through. The system combines a full sales CRM with a chain‑management dashboard...
![Zapier Vs. Gumloop: Which Is Best? [2026]](/cdn-cgi/image/width=1200,quality=75,format=auto,fit=cover/https://images.ctfassets.net/lzny33ho1g45/4EHyZ3k3rnEc8LT4JethnP/b600d3a34f913affbb80690d4b8f6514/gumoop-vs-zapier.jpg)
Zapier Vs. Gumloop: Which Is Best? [2026]
Zapier and Gumloop are the two leading platforms for AI‑driven automation, but they take opposite approaches. Zapier offers a massive ecosystem of 8,000+ integrations, task‑based pricing, and a full suite of tools—including tables, forms, and Canvas—while Gumloop concentrates on AI...
AI Is Killing Seat-Based Pricing. What CX Software Buyers Should Do Next
AI is eroding traditional seat‑based pricing in enterprise CX software, dropping its share from 21 % to 15 % within a year while hybrid models rose to 41 %. Vendors such as Intercom, Zendesk and Sierra are experimenting with outcome‑based pricing tied to...
Robert Half Report Maps Legal Digitization Roadmap for Law Firms
Robert Half published a thought‑leadership report titled “The Digitization of the Legal Profession: How to Adapt, Innovate and Thrive.” The paper offers a step‑by‑step roadmap for law firms and corporate legal departments to adopt cloud‑based contracts, automated compliance and AI...
Salesforce AI Bots to Field Calls for U.S. Labor Department
Salesforce is rolling out its Agentforce AI platform at the U.S. Department of Labor to answer calls and triage roughly 2.8 million cases each year. The system, built on Salesforce Government Cloud, will handle everything from unemployment insurance to OSHA logs,...
Substack Hits 35 Million Users, Cementing Its Status as the Hottest Social Platform
Substack’s monthly active subscribers climbed from 20 million in 2025 to over 35 million in 2026, making the newsletter platform the fastest‑growing social‑media venue. The surge reflects a broader appetite for curated, long‑form content and underscores the strategic direction set by founder‑CEO...
Adobe Posts $125M AI‑driven ARR, Lifts FY2026 Revenue Guide as CEO Steps Down
Adobe announced its first AI‑centric annual recurring revenue (ARR) of $125 million for Q1, raised its FY2026 revenue outlook to $26.1 billion, and said CEO Shantanu Narayen will hand over the role once a successor is named. The moves highlight early AI...
Oracle's Dividend Faces Threat as AI-First Cloud Strategy Accelerates
Oracle's push to embed generative AI across its cloud services has sparked analyst warnings that the company's 40‑year dividend streak could be at risk. The tension pits shareholders seeking steady cash returns against a leadership team betting on AI‑driven growth...

Nearly Half of CIOs Embrace AI Startups
redpoint literally just published a ranked list of saas businesses to redo from scratch with ai. you can flip the 54% and the number 46% of enterprise CIOs *open to new ainative startups* over incumbents is a stunning market opportunity....

GStack Browser Adds Multi‑Tab, Context Extraction, CSS Debugging
GStack's browser with sidebar now supports multiple tabs AND can be used to extract context from websites back to your Coding Agent, and can even read/alter/debug CSS for you (e.g. draw a box around a particular story on HN) Run /gstack-upgrade...

Slack Rebuilt Notifications for Millions of Users
Slack overhauled its notification preferences, merging four fragmented systems into a unified model that separates what to notify from how to deliver. The redesign fixed the misleading “nothing” option that still sent in‑app badges, restoring predictable behavior across desktop and...
Progress Software Corp (PRGS) Q1 2026 Earnings Call Transcript
Progress Software reported fiscal 2025 revenue of $978 million, a 30% year‑over‑year increase, driven largely by the full‑year contribution of its ShareFile acquisition. Earnings per share rose 16% to $5.72, and the fourth‑quarter operating margin hit 38%, surpassing guidance. ARR reached...
Global Arena Holding Inc (GAHC) Q3 2025 Earnings Call Transcript
Gaia reported Q3 2025 revenue of $25 million, a 14 % year‑over‑year increase that lifts its annualized run rate to $100 million. Gross margin rose to 86.4 % and free cash flow turned positive at $0.9 million, while cash balances more than tripled to $14.2 million...
Phreesia Inc (PHR) Q4 2026 Earnings Call Transcript
Phreesia reported Q4 FY2026 revenue of $117.3 million, up 15% YoY, and posted its first GAAP net‑income positive quarter at $0.7 million. The company announced a definitive agreement to acquire AccessOne for $160 million in cash, a deal expected to add $35 million of...

Fix Drop‑Offs with Open‑Source Onboarding CRO Skill
I built a skill for Claude Code that fixes post-signup onboarding when users sign up but never come back. It maps your activation funnel step by step and shows you exactly where people drop off. If 72% create a project but...
Software without APIs Faces Obsolescence in AI Era
If you're a software company and you don't offer any kind of API/MCP/CLI for your software, you are very close to obsolete. As agentic AI continues to expand, the demand for software that can be run by AI is exploding....

Final Reminder: Locking in the PhotonCap Launch Price ($8/Mo)
PhotonCap, a Substack‑based research newsletter for quantitative funds and semiconductor investors, announced that its introductory $8‑per‑month subscription rate ends on March 31, 2026. Subscribers who upgrade before the deadline will lock that price in permanently. After March 31, new subscribers will pay...
China Launches Nationwide Data‑Driven Spring Farming Push, While Global Big‑Data Deals Accelerate
China's Ministry of Agriculture announced a country‑wide rollout of sensor‑rich, cloud‑based farming platforms for the spring season, though financial details were not disclosed. At the same time, Herbalife's $55 million acquisition of Bioniq and a $33 billion US‑Indonesia trade pact underscore how...
Do You Pay for Your Claude Code Plan?
Which Claude Code plan do you have? PS: Do you pay for it or your company?

SaaS Multiples Dip as Growth Steadies at 14%
SaaS valuations just hit multi-year lows — while growth is stabilizing. Over the past 12 months, the setup has quietly flipped 👇 • Median EV/Sales fell to 3.44x (at ATL) • NTM revenue growth rebounded to +14% YoY Valuations compressed. Growth held. Growth expectations stopped...

Shopify Quietly Fixed a Bug That Silently Cancelled All Subscriptions When a Customer Removed a Shop Pay Card
Shopify disclosed that removing a payment method from Shop Pay automatically cancelled every active subscription linked to that card, affecting merchants across its entire ecosystem. The cancellation occurred without any warning, customer intent signal, or recovery flow, effectively disguising involuntary churn...
SaaS Success Hinges on Positioning, Distribution, Communication
90% of SaaS problems are not technical anymore. They’re: → positioning → distribution → clarity / communication

Shopify Launches Tinker, a Free Mobile App that Builds Brand Assets and Store Visuals From a Plain-Language Prompt
Shopify unveiled Tinker, a free mobile app that bundles more than 100 AI tools from OpenAI, Google and Anthropic into a single interface. Merchants can create logos, product images, social media videos and 360‑degree product views by entering plain‑language prompts,...

From Skeptic to True Believer: How OpenClaw Changed My Life | Claire Vo
Claire Vo, former product executive and AI startup founder, now runs her business, podcast, and family life with nine OpenClaw agents deployed across Mac Minis and old laptops. After an initial mishap that deleted her family calendar, she became a...
AI Startup Naive Deploys Fully Autonomous Business Teams
🚨 This AI startup is doing something nobody else is doing. Most AI tools build apps. This one runs entire businesses. Sales, marketing, outreach, support, engineering, finance all handled by AI employees working 24/7 without a single human in the loop. It's...
FirePass Unlocks Unlimited Kimi K2 Turbo for $7/Week
FireworksAI has released FirePass subscription to access Kimi K2 Turbo - a faster Kimi K2.5 serverless API $7/week unlimited tokens with first week free for use with agentic coding harnesses like OpenCode, Cline, Roo Code, Kilo Code, and OpenClaw...
Five9 President Sells $147K in Stock via 10b5‑1 Plan Amid 49% Share Decline
Five9 President Andy Dignan sold 8,293 shares of the company's common stock for roughly $147,000, representing 2.8% of his holdings. The sale combined mandatory tax withholding from RSU vesting and a pre‑arranged 10b5‑1 trading plan, and comes as Five9’s share...
AI Interfaces Clash Over Vertical Vs. Horizontal Focus
AI-native interfaces have a peculiar push and pull from the market on how vertical vs. horizontal the product should be. This is much different than traditional software where there is a defined sandbox for users to experience the product.
OpenClaw’s Context Overhead Dwarfs Basic Accounting Tools
Dave from accounting doesn't compare to OpenClaw... Turns out context is expensive. 😭 Here's some things to consider running OpenClaw 👇 https://t.co/KENR64ykSa
From $400 to $8M ARR in One Year
Wow — $8m ARR. Jon (@cheneypiano), one of the earliest Replit vibecoding success stories, is on his way to making millions in recurring revenue. Started the business in a week and $400 barely a year ago.
Closed‑Lost Reasons Reveal Your Next Product Roadmap
Founders: Track closed-lost reasons religiously. They're your product roadmap. If you're losing deals to the same competitor feature or pricing tier repeatedly, that's not a sales problem. Feed this data to product & pricing teams weekly.
Strong SaaS Growth Offsets Multiple Contraction
While SaaS multiples have contracted meaningfully, 20-30% revenue CAGR since 2021 means that revenue has increased 150-250%, counteracting much of the multiple contraction from an LTV perspective (assuming no dividend recaps). Growth solves a lot of problems over time.

X Limits Pro Features to Premium+ Subscribers Only
Wow, so no more X Pro access unless you’re on Premium+? That’s a pretty harsh shift @nikitabier @X https://t.co/wdcJ6KSZnU
AI Innovation Often Serves Vendor Interests Over Customers
Is AI innovation truly customer-focused, or is it vendor-driven pressure? Vendors aggressively push AI, not always for business value, but to lock customers into ecosystems and gain pricing leverage. #AI #SaaS #VendorPressure https://t.co/3zlZDocRpn

Eliminate Spreadsheet Chaos, Boost Sales with PIM
Product data all over the place? Clean it up and sell more. Our Perfion PIM blog shows how to kill spreadsheet chaos. 🚀 Blog: https://t.co/6FLdt6Eqx0 Schedule a meeting with me: https://info.quaintbusiness. https://t.co/Hi7sCEGpow
Public Changelogs Lose Value as AI Automates Updates
Something I legit wrestle with… is it worth keeping a public changelog anymore for your SaaS business? Any competitor can basically now automatically ingest the updates and get Claude to make PRs. It only gets them a scrappy level of parity...
New Tech Challenges Monolithic Cloud ERP, Offers ARR Alternatives
Investors love predictable revenue like ARR, seeing it as a cash cow for future profits. But this tech is a big deal for the industry, chipping away at the commercial cloud ERP market. These examples offer alternatives beyond monolithic ERP...