Today's SaaS Pulse

Fresho snaps up Nation Wilcox to dominate UK food‑wholesale software
Fresho, the Australian‑origin order‑management platform, has acquired UK ERP specialist Nation Wilcox, creating the largest software suite for British food wholesalers. The combined offering now supports more than 400 wholesalers and caterers and processes over £2 billion (≈ $2.5 billion) in annual GMV.
Also developing:
By the numbers: NinjaOne raises $400M Series C extension
Dalet Hires Veteran CRO Brian Doheny to Accelerate Global Expansion
Dalet announced the appointment of Brian Doheny as President and Chief Revenue Officer, tasking him with unifying sales, marketing and customer success to speed global growth. The veteran executive brings more than 30 years of SaaS experience, including a recent CRO stint at Veriforce, and will debut at the 2026 NAB Show.
Expo Secures $45 Million Series B to Accelerate Cross‑Platform Ecommerce Apps
Expo announced a $45 million Series B funding round led by Georgian, earmarked for expanding its React Native‑based cloud platform. The capital will help ecommerce developers streamline cross‑platform mobile releases, a growing priority as retailers chase faster time‑to‑market.
Microsoft Pushes Copilot Overhaul as Satya Nadella Targets SaaS Growth
Microsoft is reportedly overhauling its Copilot AI assistant, with CEO Satya Nadella directing a push to improve performance and user experience. Analysts note the move comes as Copilot seats sit at 15 million—just 3.3% of the 450 million commercial Microsoft 365 base—while the...

The Rise of Hybrid Pricing: Why SaaS Companies Are Blending Seats, Usage, and Outcomes
Hybrid pricing is gaining traction among SaaS firms as they combine seat‑based, usage‑based, and outcome‑based components to align revenue with customer value. The model helps firms improve ARR growth, reduce churn, and meet investor expectations for profitability, as highlighted by...

NAB 2026: Encompass Digital Media and Oracle Cloud Infrastructure Expand Partnership for Cloud-Native Broadcast Operations
Encompass Digital Media announced an expanded partnership with Oracle Cloud Infrastructure to deliver cloud‑native broadcast solutions. The collaboration integrates Encompass’s Altitude Cloud platform and its Master Control in the Cloud SaaS offering with OCI’s scalable infrastructure. Together they aim to...
Build Custom Apps Instantly with Pokee AI's Low‑Cost API
She represents @Pokee_AI which includes the X API in its low price. There are infinite apps to be made. They are easy to make. You speak English. Or whatever language you want. And it makes it. Want to know what your football team is eating? Build...
Employee Onboarding Software: Transforming HR Tech in the UK
Employee onboarding software is reshaping UK HR tech by replacing paper‑based processes with cloud‑based platforms that automate documentation, training, and compliance. Vendors such as Eli Onboarding provide customizable workflows, real‑time analytics, and integration with payroll and HRIS systems. The shift...

AI Agents Will Multiply SaaS Tool Usage, Not Devalue It
SaaS valuations have been crashing on fears that AI will commoditize software. Jensen thinks the opposite is true. Most enterprise software today is tools. Excel. PowerPoint. Cadence. Synopsys. Today, tool usage is capped by the number of engineers who can use them. Tomorrow, every...
Owning a Pricey, Broken AI Beats Cheap Tool
AI revolution is amazing. I replaced a $29/month tool with a custom solution that costs $600/month and breaks every Tuesday. But I own it. So.
Cresta Adds United Airlines, Aqua Finance and Accenture to Enterprise AI Roster
Cresta announced expanded collaborations with United Airlines, finance‑tech provider Aqua Finance and consulting leader Accenture. The partnerships will embed Cresta’s AI agents into customer‑facing workflows and finance operations, signaling the startup’s push into high‑value enterprise segments. Executives highlighted the moves...
Fathom AI Hits $300K ARR in 12 Weeks Using Only AI Agents
Austin‑based Fathom AI, a three‑person B2B startup built on autonomous AI agents, posted $300,000 annual recurring revenue within 12 weeks of launch. The company raised only $300, operates with under 10% of revenue in costs, and has turned down venture...
MyLGHealth Launches Free AI Lab‑report Reader, No Funding Needed
MyLGHealth rolled out a free, doctor‑trained AI platform that reads lab reports and prescriptions in plain language without charging users or storing data. The tool, launched amid a wave of venture‑backed health‑AI startups, aims to close the health‑literacy gap affecting...
Enterprise Developers Spend Thousands Annually on Tool Subscriptions
Enterprise devs: How much do you or your company pay for the tools you use to produce your work product? I’m still gathering the info needed to calculate the costs of my portion of tools we use collectively, but we’re up...
AI Reading Analyzer Turns Articles Into Instant Insights
What's Up With That? — AI-Powered Reading Analysis just became my new secret weapon for research. Drop it on any article, PDF, research paper, news story, email, or YouTube video → get instant key points, state-of-the-art mapping, related reads, critiques, opportunities,...
AI Operating Systems, ByAllAccounts Sale and Advisor Workforce Cuts Redefine WealthTech
Morningstar announced the sale of its data‑aggregation platform ByAllAccounts to Pello Companies, while Jump secured $80 million to launch an AI Operating System for advisors. At the same time, RIA Range disclosed plans to eliminate most human advisors within three years,...
AI Spurs Sevenfold Rise in Usage‑Based Software Pricing, Threatening Revenue Leakage
Solvimon reports that AI‑driven usage‑based charges have risen sevenfold since 2025, with 65% of SaaS vendors now using hybrid pricing. The shift to multi‑layered contracts is straining finance teams and exposing up to 5% of ARR to billing leakage.
Comviva CEO Says AI Will Power Zero‑touch Operations as Revenue Target Nears $480 M
Comviva chief executive Rajesh Chandiramani announced that artificial‑intelligence‑driven platforms will enable zero‑touch, autonomous operations for telecom operators. The company aims to double its revenue to roughly ₹4,000 crore (about $480 million) within three years, shifting from scale‑led growth to platform‑led value creation.
ChronicCareIQ Appoints Venkata Reddy Gogulamudi as CTO to Accelerate AI‑Driven Care
ChronicCareIQ announced Venkata Reddy Gogulamudi as its new Chief Technology Officer. The veteran technologist will steer AI integration and platform scalability as the company expands its chronic care management suite nationwide.
What Is the Best Benefits Administration Software for Enterprises?
G2’s Spring 2026 Enterprise Grid Report ranks Forma, Rippling and ADP Workforce Now as the top‑scoring benefits administration platforms for large firms, with user‑satisfaction ratings of 9.7, 9.6 and 8.2 respectively. Benepass, QuickBooks Payroll and WEX Benefits lead the category for...
Wayne County Bank Adopts Apiture Platform to Accelerate Digital Growth
Wayne County Bank announced it will implement Apiture's digital‑banking platform to support its next growth phase. The $560 million Tennessee‑based bank aims to boost business‑banking capabilities and deliver a modern, API‑driven experience for consumers across eight branches.
Blackstone Invests $17 Million in TextQL to Power Instant AI Answers for Executives
Blackstone’s early‑stage arm, Innovations Investments, led a $17 million strategic round in TextQL, a startup that uses AI agents to turn plain‑language questions into instant data insights. CEO Ethan Ding says the funding will accelerate entry into low‑liquidity markets like finance...
AI SaaS Replacement Is the Fire of Fires
Daniel Miessler argues that AI‑driven SaaS replacement is igniting a "fire of fires," as entrepreneurs can rebuild services like Zapier, Resend, Figma, Canva, Browserbase and Supabase within hours using personal AI harnesses. He demonstrates this by canceling those tools and recreating...
Salesforce Unveils Headless 360, Making APIs the New UI for AI‑Driven Sales
Salesforce announced Headless 360 at its TDX 2026 conference, a platform shift that removes the graphical UI in favor of pure API access for AI agents. The move promises up to 40% faster development cycles and a new way for...
I Found the 7 Best Free Invoicing Software for 2026
BigTime continues to earn high marks on G2 for keeping projects on budget and turning billable hours into precise invoices. Reviewers note that once an invoice is generated, editing becomes restricted, which safeguards audit trails but can limit flexibility for...
Italian Builders Accelerate Projects with Digital Cadastral Data
Italy’s construction and infrastructure firms are shifting from paper‑based land‑registry files to cloud‑based cadastral databases, a move spurred by the National Recovery and Resilience Plan. The digital rollout promises to shave weeks off permit processing and site‑opening timelines, addressing a...

Your Role Shapes the Future with ServiceNow Futures
The future will happen to you or because of you. Introducing @ServiceNow Futures 🔭 https://www.linkedin.com/posts/briansolis_putaitoworkforpeople-ai-quantum-activity-7450577267103121408-zhda
Payabl. Rolls Out Visa Click‑to‑Pay Across Europe, Promising up to 11% Higher Auth Rates
payabl. has launched Visa Click‑to‑Pay for eligible European merchants, a token‑based checkout that can boost authorisation rates by as much as 11% and lift merchant sales by roughly 4.5%, equating to an estimated $55 bn annual gain for SMB e‑commerce. The...
AI-Generated Music Hits $300M ARR as Listeners Can't Tell It From Human Tracks
Suno, the Cambridge‑based AI music startup, announced $300 million in annual recurring revenue and 2 million paying subscribers, while a new study finds listeners can’t reliably tell AI‑generated songs from human‑made ones. The findings signal a fresh content frontier for digital marketers...
Kustomer Raises $30M to Pivot to AI‑Native CX Platform
Kustomer disclosed a $30 million financing round and unveiled an AI‑native customer‑experience platform at its CX Now conference in New York on Oct. 14. The shift replaces its legacy ticket‑centric UI with embedded intelligence, positioning the company as an intelligence layer for...

Payers Need Decision Tools, Not Just Dashboards
Payers do not have a claims data problem. They have a decision problem. For years, dashboards showed what happened. They did not answer: What changed? Why does it matter? What should we do now? What could make...
Rule of 40 Shifts to Rule of 60—Adapt Now
Why The Rule of 40 is Becoming the Rule of 60 -- and What You Can Do About It. https://t.co/PN2EcIhJ8S
La Rosa Holdings Rolls Out My Agent Account 5.0, AI‑driven Broker Platform
La Rosa Holdings Corp. unveiled My Agent Account 5.0, an AI‑enhanced platform for real‑estate agents, with a public launch slated for fall 2026. The upgrade bundles transaction management, compliance and a white‑label AI coordinator, aiming to boost agent productivity and...
Marine‑style Customer Success Drives Explosive NRR Growth
Can you imagine what industry NRR would be if customer success organizations were run like the Marines instead of Miss Rachel kumbaya kindergartens?
GroupthinkAI Goes Headless, Private, User‑Provided LLM Keys
taking @groupthinkAI fully headless and private this weekend, removing all cost structure and letting users provide their own LLM API keys and storage

Salesforce CEO Marc Benioff Says APIs Are the New UI for AI Agents
Salesforce announced Headless 360, an API‑first layer that opens Agentforce, Slack and the broader platform to developers. The offering includes the Model Context Protocol and a command‑line interface, letting AI agents interact with data and workflows without a traditional graphical...
Usage‑Based AI Pricing May Outpace Traditional Licensing Costs
Usage-based AI pricing might become more expensive than traditional licensing for large operations. The cost of AI is only going up, similar to early Amazon infrastructure investments. #AIpricing #Tech #Business https://t.co/y3NiwHMmEQ
Master Revenue Metrics, Skip 99% Accounting Headaches
Know the difference between Billings Gross revenue Net Revenue Recurring revenue Re-occurring revenue Professional services Gross retention Net retention Logo churn / dollar churn Helps you avoid 99% of accounting BS from software companies
Sramana Mitra’s Real Revenue Matters Roundtable Spotlights SaaS Growth Tactics
At a Real Revenue Matters roundtable on April 16, Sramana Mitra featured CloudZigo and Proc360, two SaaS firms with modest but real revenue streams. The discussion underscored the challenges of venture‑capital expectations for exponential growth and offered alternative funding pathways...
Mythos Preview's Pricing Outpaces Competitors, Feels Exploitative
"Mythos Preview will cost Project Glasswing users $25/$125 per million input/output tokens. That compares to Opus 4.6 at $5/$25, GPT-5.4 at $2.5/$15 and GPT 5.4 Pro at $30/$180. There are times when this feels like an arsonist selling...
Cowork Lacks Built‑In Email Sending; Users Seek Workarounds
can cowork actually send emails? tried via gmail connector (which has no send-email tool) if you install the gog cli (ie give cowork the docs/command) it doesnt actually add the skill to the app (in 'customise') how are people getting this to work...

Get Lifetime Access to 1,000+ Professional Courses for Just $19.97
StackSkills launched EDU Unlimited, offering lifetime access to over 1,000 professional courses for a one‑time fee of $19.97, down from the regular $600 price. The catalog spans IT, software development, graphic design, digital marketing, finance, and business strategy, taught by...
Telemetry Opt-Out Bug Drained Users' Token Allowance
Claude Code had a bug where opting out of telemetry silently dropped your cache TTL to 5 minutes. Every cache miss meant full token re-ingestion. Users on the $200 Max plan were burning through a week's allowance in 2 days. Boris (Claude Code...
How Real-Time Line Visibility Could Reshape Restaurant Demand
A new platform called Damn Lines streams live video of restaurant queues in Manhattan’s West Village, pairing real‑time footage with historical wait patterns. The service operates independently of the restaurants, letting diners see current line lengths and receive notifications when...
Non‑linear Token Pricing Needed to Curb AI Bubble
The NBA second apron is bad, but OpenAI/Anthropic need to institute the second apron for the top 1% of token consumers. In a token-constrained world, token consumption should get more expensive in a non-linear way the more you use.
Investors Overvalue Companies Using Contracted ARR
To be clear $35m ARR is still not nothing but this positioning is dishonest. My bet is most report CARR which is technically true then LARR which is live. If that’s the case then it’s on investors who price based on CARR.

AI’s Next Act: How Salesforce Is Turning Efficiency Gains Into Revenue
Salesforce’s AI agents, branded Agentforce, have delivered $100 million in annualized cost savings by automating its support portal, handling over 3 million conversations and cutting case volume 8% despite growing demand. The system now offers live, synchronous chat in seven languages, a...
SGS and Sami Unveil UK Decarbonisation Platform to Convert Carbon Data Into Actionable Projects
SGS and sustainability software firm Sami have launched a UK‑wide decarbonisation platform that merges automated carbon data capture with SGS’s consulting pedigree. The service, already used by over 2,000 European firms, aims to shift carbon reporting from a compliance chore...
Cursor Is Raising $2 Billion at a $50 Billion Valuation as AI Coding Tools Become the Fastest-Growing Software Category
AI coding platform Cursor is in talks to raise at least $2 billion, valuing the company at roughly $50 billion—almost double its November 2025 valuation. The startup has accelerated from zero to $2 billion in annualised recurring revenue (ARR) within three years, serving...
LipsyncX Unveils AI Lip‑Sync Video Generator for Educators and Digital Learning Teams
LipsyncX announced an AI‑powered lip‑sync video generator that lets educators and instructional designers create talking‑head videos from text, audio or photos. The online workflow promises faster production and easier scaling for e‑learning assets, marking the company's entry into the education‑focused...
Unanet’s GrowthStudio AI Wins 2026 CUSTOMER Product of the Year Award
Unanet announced that its GrowthStudio AI platform for government contractors has been named the 2026 CUSTOMER Product of the Year. The award highlights the solution’s AI‑first approach to capture, proposal and growth automation, positioning it as a strategic tool for...