Today's SaaS Pulse
Salesforce Launches AgentExchange, a Unified AI Marketplace with $50M Builder Fund
Salesforce has merged its three app and AI stores into a single AgentExchange marketplace, offering over 13,000 ready‑made apps, AI agents, and automation components. The platform features intent‑aware search, one‑click buying, and instant activation within Salesforce or Slack, and includes a $50 million builder fund to encourage partner development.
Also developing:
By the numbers: Loop raises $95M to scale its supply‑chain AI platform
Clarity as Strategy
Consulting and professional services firms often operate without clear, real‑time insight into project profitability, a gap highlighted by the Bluevine 2026 BOSS Report’s declining profit expectations. CuraeSoft’s new coAmplifi Pro platform centralizes project planning, time tracking, and billing to connect operational activity directly to financial outcomes. By delivering real‑time visibility into labor allocation and scope changes, the solution aims to turn financial reporting from a retrospective task into a strategic management tool. The platform also supports both expansion and lean‑growth strategies by surfacing hidden revenue and informing resource decisions.
SaaS Isn't Dead: Value Shifts to Action and Data Layers
Before each podcast episode as part of our VC series, @PaulGTM and I have some fun chatting through our (many) opinions on what we’re seeing across the broader landscape. Here’s what we covered - available in full here on X. - Build...
Hoppscotch: Free Open‑Source Browser‑Based Postman Alternative
🚨 I just found a 100% open-source full free Postman replacement that runs in your browser with zero installation. It's called Hoppscotch. No desktop bloat. No $14/month per user. No data collection. HTTP, GraphQL, WebSocket, real-time testing, code snippet generation, and one-click migration...
Why Network as a Service Is Gaining Momentum in the Distributed Enterprise
Network as a Service (NaaS) is rapidly becoming a cornerstone for enterprises that operate across hybrid‑cloud, edge, and data‑center environments. Legacy networking gear, designed for static traffic, can’t keep pace with AI‑driven workloads that demand real‑time bandwidth and security. Providers...
The ‘SaaS-Pocalypse’ Doesn’t Scare This Accounting Software CFO
The so‑called “SaaS‑pocalypse” erased over $1 trillion in market value, dragging Xero’s shares down 23% YTD, yet CFO Claire Bramley says the New Zealand‑based accounting SaaS remains fundamentally strong. Xero posted 20% year‑over‑year operating‑revenue growth and a 10% rise in global subscriptions,...
8am’s Smart Spend Enhancement: Analogue Thinking In A GenAI World
8am has launched a Smart Spend enhancement that blends generative AI with traditional analog spend‑management techniques. The tool provides predictive budgeting, real‑time dashboards, and seamless integration with existing practice‑management systems. Early client data shows a 15% reduction in spend variance...
Emburse Expands Emburse Pay, Unifying Outbound Spend Into a Single Intelligent Platform
Emburse has unveiled the next generation of Emburse Pay, a unified platform that merges vendor payments and employee reimbursements into a single, governed workflow. The solution embeds payment execution within spend‑approval processes, delivering real‑time visibility and audit‑ready control over outbound cash...
Webflow Partners with Adobe, Getty Images, OneTrust, and TransPerfect
Webflow announced strategic integrations with Adobe Marketo Engage, Getty Images, OneTrust, and TransPerfect. The partnerships embed personalization, high‑quality visual assets, consent management, and multilingual localization directly into Webflow’s web‑marketing platform. Marketers can now pull campaign data, access licensed imagery, ensure...
Salesforce Launches Agentforce Contact Center
Salesforce introduced Agentforce Contact Center, a unified platform that merges voice, digital channels, CRM data, and AI agents into a single native system. The solution enables AI‑driven self‑service at scale while providing seamless AI‑to‑human handoffs with full context. Agents see...
Shirofune Launches Real-Time Amazon Ads Automation
Shirofune has added a real‑time automation layer to its Amazon advertising platform, targeting high‑traffic sales events such as Prime Day and Cyber Monday. The new feature tracks cost and performance metrics on an hourly basis, allowing advertisers to either maximize...
Shopify Evolves Into Full Business Operating System
@shopify stopped being “just an ecommerce platform” a long time ago. For many merchants, it’s the system of record for their entire business. Payments. Inventory. Capital. Shipping. Marketing. Data. All connected. Commerce now happens everywhere. Online. In stores. On social. Through AI agents. What matters most...
AgentMail Raises $6M to Build an Email Service for AI Agents
AgentMail, a San Francisco startup, raised a $6 million seed round led by General Catalyst to launch an API‑driven email service built for AI agents. The platform lets agents create and manage dedicated inboxes with threading, labeling, search and reply capabilities,...
RocketReach Pricing Explained: Plans & Costs 2026
RocketReach’s pricing structure is split between Individual and Team plans, with monthly rates ranging from $80 to $300 per user for individuals and $83 to $207 per user for teams when billed annually. The service operates on a credit‑based model,...
Japan Cloud ERP Market Growth Propelled by Digital Transformation, AI
Japan’s cloud ERP market is projected to grow at a 20.1% compound annual rate through 2032, positioning the country to capture roughly one‑third of global demand. Government‑backed digital transformation programs and subsidies are accelerating adoption across manufacturing, IT, telecom, finance...
IRONSCALES Unveils 3 Targeted AI Agents to Boost Preemptive Email Security
IRONSCALES’ Winter 2026 release adds three specialized AI agents—Red Teaming, Phishing SOC, and Phishing Simulation—to shift its email security platform from reactive to proactive protection. The agents follow an anticipate‑investigate‑educate framework, scanning external assets, automating Level‑2 forensic analysis, and delivering OSINT‑driven...
Buildout Launches CRM, Completing the Industry’s First AI-Powered End-to-End Deal Engine for CRE
Buildout Inc. has launched Buildout CRM, the final component of its AI‑powered, end‑to‑end deal engine for commercial real‑estate brokerages. The new CRM integrates with the existing Buildout Suite, creating a single shared workflow and data layer that spans the entire...
Envestnet, WealthStream Unveil Tech to Facilitate Planning Conversations
Envestnet introduced Dash, a lightweight widget embedded in MoneyGuide, to capture five key client inputs and feed them directly into full financial plans, reducing friction for prospect onboarding. WealthStream launched an AI‑driven advice intelligence platform that layers on existing advisory...
What Helps Digital Platforms Manage Recurring Payments Without Billing Errors
Digital platforms increasingly rely on automated billing schedules, integrated payment gateways, and real-time monitoring to eliminate recurring payment errors. Automated schedules ensure charges occur on time, while integrated gateways provide secure, synchronized transaction data, reducing manual entry. Real‑time error detection,...
Quantum Metric Launches Felix Agentic to Help Firms Turn Insights Into Action
Quantum Metric unveiled Felix Agentic, an autonomous insight engine that transforms digital experience data into actionable business intelligence. The solution includes Felix Chat, a conversational interface delivering quantified answers, and AI agents that monitor and explain metric changes in real...
Serval's Path to Product-Market Fit — Win Enterprise Buyers by Treating Them Like Consumers
Serval, an AI‑powered IT automation platform founded by former Verkada product leader Jake Stauch, hit a $1 billion valuation within two years of its April 2024 launch. By reframing discovery to ask IT leaders what work they would offload, the team uncovered...
Validic Announces Integration with Salesforce Health Cloud to Advance Connected Care and Value-Based Engagement
Validic announced a new integration with Salesforce Health Cloud at HIMSS 2026, linking its remote patient monitoring and wearable data platform to the cloud‑based patient engagement system. The partnership delivers HIPAA‑compliant, real‑time device data directly into Health Cloud’s 360‑degree patient...
Spearfish Launches First Contextual Intelligence Platform for Contact Centers to Transform Customer Service From Cost Center to Competitive Weapon
Spearfish has launched the first AI‑first contextual intelligence platform designed for contact centers, aiming to turn customer service from a cost center into a competitive advantage. The solution analyzes real‑time conversations to extract winning behaviors from top agents and automatically...
Firstup Extends AI Suite with New Agentic Capabilities Across Its Intelligent Communication Platform
Firstup unveiled Firstup AI, an enterprise‑wide suite that adds agentic capabilities to its intelligent communication platform. The offering expands beyond generative assistance with AI Search, Content Creator, and Insights now live, while AI Actions and Audience Builder arrive later this...
Unifying the Contact Center: Salesforce’s Agentic AI Vision for Customer Service
Salesforce unveiled its Agentic AI vision, embedding generative AI directly into its Service Cloud contact‑center suite. The new layer offers real‑time agent assistance, automated ticket routing, and dynamic knowledge‑base generation. Salesforce positions the technology as a way to cut handling...
Obsession with Context Beats Product Fixation for PLG Success
Christian (Chris) Bach (co-founder of Netlify , $2B+ valuation) joined me on the podcast and broke down something I wish more founders did early: To become the obvious choice in your space, stop obsessing over your solution. Instead, start obsessing...
Allstacks Launches Agent to Close the Spec Gap Limiting AI-Assisted Development
Allstacks unveiled its Spec Readiness Agent, an AI‑driven tool that evaluates and improves software specifications before code is generated. The agent integrates with Jira, Azure DevOps and Linear, assigning readiness scores and auto‑generating acceptance criteria, edge cases and draft stories...
Secureframe Unveils New Platform to Cut Defense Cyber Certification Timelines to Weeks
Secureframe Inc. launched Secureframe Defense, an AI‑powered platform that automates CMMC Level 2 compliance for defense industrial base contractors. The solution deploys a compliant CUI enclave in under 30 minutes, generates system security plans, policies, and continuous monitoring, and compiles audit...
Microsoft’s Copilot CoWork Runs on Anthropic’s Claude AI
𝗖𝗹𝗮𝘂𝗱𝗲 𝗔𝗜 𝗶𝘀 𝗾𝘂𝗶𝗲𝘁𝗹𝘆 𝗺𝗼𝘃𝗶𝗻𝗴 𝗶𝗻𝘁𝗼 𝘁𝗵𝗲 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲. This week, 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 introduced 𝗖𝗼𝗽𝗶𝗹𝗼𝘁 𝗖𝗼𝘄𝗼𝗿𝗸, a new 𝗮𝘂𝘁𝗼𝗻𝗼𝗺𝗼𝘂𝘀 𝗔𝗜 𝗮𝗴𝗲𝗻𝘁 designed to work across the entire 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱 environment. The system can 𝗽𝗹𝗮𝗻 𝗮𝗻𝗱 𝗲𝘅𝗲𝗰𝘂𝘁𝗲 𝗺𝘂𝗹𝘁𝗶 𝘀𝘁𝗲𝗽 𝗼𝗳𝗳𝗶𝗰𝗲 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀 across Outlook, Excel,...
Churn Reveals Product Disapproval, Stalling Growth
Churn is the worst reason to have slow growth. Churn means you're not just unknown, or that there's a big threshold to sign up. It means people are actually trying the product and deciding they don't like it.
Podstock Launches ‘Agent’, an AI Assistant for Podcast Analytics & Operations
Podstock unveiled Agent, an AI‑powered assistant embedded in its analytics platform, to automate podcast‑business workflows such as performance reporting, inventory planning, and campaign execution. The tool pulls real‑time data from each organization’s Podstock instance, answering ad‑hoc queries and generating multi‑show...
SaaS 1% Conversion Means CPC ≤ 1% of CAC
Most SaaS companies report about a 1% conversion rate - you need 100 visitors to make 1 sale. This means your maximum CPC should be 1% of your maximum CAC. Here’s how to calculate all these things: https://t.co/LXBj3k7vLd
ZeroSettle SDK Enables Fee‑Free In‑App Purchases Instantly
ZeroSettle (@ZeroSettle) is building a drop-in direct billing SDK for in-app purchases. It takes 15 minutes to integrate instantly unlocks zero App Store fees, higher retention, and instant payouts. Congrats on the launch, @gaberoeloffs & @relliott3131! https://t.co/uNnLVij8YU https://t.co/JYr4ocsHhx
Will Features Even Exist? How AI Is Forcing SaaS To Rethink The Product Itself
A mid‑size SaaS vendor’s top customer is now considering using AI coding tools to build a needed workflow rather than waiting for a traditional feature release. This reflects a broader industry shift where AI‑generated code can deliver narrow, customized functionality...
Agentforce CCaaS Unifies AI, CRM, Voice, ITSM
Welcome Agentforce CCaaS: AI, CRM, Voice, ITSM, Field Service for unified success. 🚀 #Agentforce https://t.co/Y4Jvbi47LQ
No Coding Experience, Built ZoomInfo App in 2 Hours
I've NEVER coded before, I've never pushed a line of code at ZoomInfo, but this morning in 2 hours I used ZoomInfo's Enterprise API to build an Enrichment Application… https://t.co/OFo9s1n8ob
Episode 823 | Hot Take Tuesday: Is A.I. Killing B2B SaaS?, ChatGPT Ads, OpenClaw
In this Hot Take Tuesday episode, Rob Walling, Tracy Osborne, and Anar Volset discuss whether AI is threatening B2B SaaS, the rise of AI-driven advertising on platforms like ChatGPT, and the rapid growth of the OpenClaw community. They argue that...
Free AI Startup Pack Delivers $500K Value From 54 Companies
🚨Attention startups🚨 We're re-launching our AI Startup pack today with 54 great companies offering you $500K in value This is every product a startup needs, free. Examples: @meetgranola, @Cloudflare, @MiroHQ, @Replit, @Superhuman, @posthog, @Snowflake, @linear +many more
AI Unifies Contact Center and Service Management for Seamless CX
An agent shouldn't toggle between 5 apps to help one customer. AI-driven integration between your Contact Center and #ServiceManagement creates a single pane of glass. Better agent experience = better #CX. It’s that simple. Reduce the friction now. 🔗 Optimize your...
What's Next for NetSuite? CEO Evan Goldberg Fields the Questions at SuiteConnect NYC
At SuiteConnect NYC, NetSuite CEO Evan Goldberg detailed the rollout of NetSuite Next, the company’s biggest update since its founding, emphasizing AI‑driven features such as Ask Oracle, smart financial close, and ad‑hoc dashboards. He stressed that AI will expand, not shrink, the...
Ahrefs Enhances Site Audit Alt-Tag Detection and Patching
Ahrefs improved how Site Audit detects missing alt attributes to exclude decorative and tracking images. + we added them to Patches. They can be generated for individual images or in bulk, reviewed and edited, and then published with JS or...
Conga Bridges Front‑office and Back‑office Workflows
MyPOV: @CongaHQ playing the role of bringing front office and back office together. #CongaConnect @CFleischaker https://t.co/XrO37swvKm
I Evaluated Best PIM Software in 2026: 7 Winners
The article evaluates the seven leading product information management (PIM) platforms for 2025, ranking Plytix, Sales Layer, Akeneo, Pimberly, 1WorldSync, PIMworks, and Salsify based on G2 scores, pricing, and feature depth. It details each tool’s strengths—such as Plytix’s SMB‑friendly UI,...
The Best Customer Engagement Software in 2026
The article outlines the top customer engagement software options for 2026, evaluating eight platforms across omnichannel, AI automation, and integration capabilities. Zapier leads for AI orchestration, HubSpot for all‑in‑one sales and marketing, and Salesforce Agentforce for enterprise B2B sales, among...
This CEO Believes Customer Service Teams Are Her Biggest Growth Lever – but only if You Listen to Them
Flexischools CEO Rachel Debeck credits co‑locating customer‑facing teams with engineers for faster feedback loops, turning user workarounds into product features. The proximity eliminated weeks‑long delays, enabling real‑time problem solving. This approach drove strong growth: events up 66%, uniform shops up...
Oracle Corp (ORCL) Q3 2026 Earnings Call Transcript
Oracle reported Q3 FY2026 results highlighting a $523.3 billion RPO backlog, up 433% year‑over‑year, and total cloud revenue of $8 billion, representing 33% growth and half of overall revenue. Cloud infrastructure surged 66% to $4.1 billion, with GPU‑related revenue jumping 177%, while multi‑cloud...
Pulumi Cloud Now Supports Google Sign-In
Pulumi Cloud now lets users log in with Google accounts, adding a first‑class identity provider alongside GitHub, GitLab and Atlassian. New users can click “Sign in with Google” on the signup page, while existing accounts can link a Google identity...
How to Make Your E-Commerce Product Visible to AI Agents? Use This New System Trusted by L’Oréal, Unilever, Mars &...
Azoma has launched the Agentic Merchant Protocol (AMP), a machine‑native framework that lets brands push product data directly to AI shopping agents. The system, already adopted by L’Oréal, Unilever, Mars and Beiersdorf, centralizes catalogs, enforces brand guidelines and promises measurable...
Data Activation Vs. AI Frustration: Analyzing Boomi’s 2026 Platform Evolution
Boomi unveiled a 2026 platform upgrade that pivots from AI pilots to "data activation," introducing the Meta Hub as a unified system of record to eliminate fragmented data. The new Agent Control Tower adds governance, session logs, and observability for...
Unify AI Stacks: Converge CCaaS and Service Management
Why are you still running separate AI stacks for your employees and your customers? The "service" logic is identical. Convergence between #CCaaS and #ServiceManagement is the only way to achieve true enterprise velocity. Stop managing silos; start managing the flow. 🔗...
Shopify Partner Program Gains Unprecedented Internal Focus
After talking to @atleeclark today about the Shopify Partner program, I'm convinced the ecosystem is getting more internal attention than it has in years. Buckle up, it's about to get really good.