Today's SaaS Pulse
Salesforce Launches AgentExchange, a Unified AI Marketplace with $50M Builder Fund
Salesforce has merged its three app and AI stores into a single AgentExchange marketplace, offering over 13,000 ready‑made apps, AI agents, and automation components. The platform features intent‑aware search, one‑click buying, and instant activation within Salesforce or Slack, and includes a $50 million builder fund to encourage partner development.
Also developing:
By the numbers: Loop raises $95M to scale its supply‑chain AI platform
ZIWO Raises Strategic Debt Investment From Amplify Growth Fund
UAE‑based AI contact‑centre platform ZIWO has secured a strategic growth credit investment from Ajeej Capital’s Amplify Growth Fund, with the amount undisclosed. The funding will finance ZIWO’s expansion across the GCC, deepen regional partnerships, and accelerate the rollout of advanced AI automation and voice‑intelligence features. The company, founded in 2010, has posted 6.6‑times revenue growth since its Series A round and now serves more than 1,000 customers across 20 industries. ZIWO’s Arabic‑first, cloud‑native CCaaS platform is positioned to capture the fast‑growing MENA digital‑transformation market.
City of Atlanta Modernizes Constituent Services with Oracle Permitting, Licensing, and Embedded AI
The City of Atlanta announced an expansion of its partnership with Oracle and Deloitte to deploy Oracle Permitting and Licensing (OPAL) across planning, zoning, code enforcement and inspections. The new ATLcloud Permitting solution builds on the city’s existing Oracle Fusion...
Bring IT Named Celigo Partner of the Year 2026
Bring IT, a global cloud ERP consulting firm, has been named Celigo Partner of the Year for 2026. The award recognizes the company’s consistent delivery of high‑quality integrations, deep platform expertise, and measurable client impact. Celigo highlighted Bring IT’s scalable...
Great SaaS Ideas Stem From Lived Problems, Not Novelty
luca.restagno.dev startup founder Hot take: The best SaaS ideas aren't new. They're problems you've already lived with for years. Let me explain 👇 --- luca.restagno.dev startup founder Author When I needed a new product after selling my last SaaS, I didn't brainstorm. I looked at the tools I was ALREADY using...
AI Threatens Coding, Signals End of Subscription Model
The silent death of the “Subscription”: Why AI is eating coding, then SaaS by @Timothy_Hughes https://t.co/jRk0X4g4rC @DLAIgnite #SocialSelling #DigitalSelling #Sales #SalesTips #SalesLeader #Salesforce #SalesEnablement #Marketing #SaaS #Cloud #CloudComputing #MarketingStrategy https://t.co/LIE9FRBtYg
91: Using AI in Sales to Automate Go-to-Market Execution with Jason Eubanks
In this episode, Chris Daigle interviews Jason Eubanks, CEO of Aurasell AI, about the need for an AI‑native go‑to‑market operating model rather than piecemeal AI experiments. Jason explains that simply adding AI to legacy CRM systems won’t shift productivity; a...
Intuos Receives €720K for Non-Commercial Aviation Operations and Safety
Intuos, an Italian startup focused on non‑commercial aviation efficiency, closed a €720,000 investment round led by Argo, Techstars, Ventive and other investors. The funding will accelerate development of its two‑part platform that digitises flight operations and adds real‑time IoT telemetry...
Intelliflo Launches AI-Powered IQ Suite
Intelliflo has introduced intelliflo IQ, an AI‑driven suite embedded in its cloud platform for financial advisers. The suite includes an intelligent engagement assistant that automatically records client meetings, extracts key information, and updates more than 190 fact‑find fields, cutting administrative...
I Tested Sentai, the AI Voice Companion for Seniors – and Now I Get Why It’s More than Just Another...
TechRadar’s Graham reviews Sentai, a UK‑made AI voice companion built for seniors living independently. The speaker delivers reminders, medication prompts, and conversational companionship while deliberately avoiding constant listening or surveillance. In testing, Sentri handled emotional cues, emergency alerts, and privacy...
Legora and Tandem Health CEOs Reject Anthropic and OpenAI Threat
Swedish AI startups Legora and Tandem Health said they do not view US frontier AI labs such as Anthropic and OpenAI as threats to their business models. Legora, a legal‑tech platform serving over 400 firms and valued at $1.8 billion, argues...
“Transient” Salesforce Validation Rules
Salesforce records such as Leads, Opportunities, and Cases are "transient," evolving through stages as more information becomes available. Traditional validation rules that require fields at creation can force sales reps to guess, compromising data quality. By incorporating the stage name...
IFlytek’s Audio Transcription Tool Reaches 100 Million Users
iFlytek’s iFlyrec audio transcription app has surpassed 100 million users, becoming the company’s second core product to hit nine‑figure adoption. The service relies on a subscription‑based SaaS model rather than advertising or subsidies, delivering over 60% gross‑profit growth for three straight...
“It’s Slow” Is Not a Diagnosis: How to Actually Fix Dynamics 365 F&SCM Performance Issues
Dynamics 365 Finance and Supply Chain Management (F&SCM) performance problems stem from interactions across SQL databases, AOS application servers, and the Batch framework, making root‑cause diagnosis challenging. Built‑in tools like Lifecycle Services and Application Insights provide high‑level telemetry but lack...
OpenAI Hires Steinberger to Lead Multi‑agent Future
Peter Steinberger is joining OpenAI to drive the next generation of personal agents. He is a genius with a lot of amazing ideas about the future of very smart agents interacting with each other to do very useful things for...
Growth Journal Elevates Go‑to‑Market to a Discipline
Every serious profession has a journal. Medicine. Law. Engineering. Business....... But Go-to-Market — the discipline that determines whether companies scale or stall — has never had a publication dedicated to elevating the craft. We think it’s time. The Growth Journal...
ZeroDrift Announces $2M Round to Automate Compliance
ZeroDrift emerged from stealth with a $2 million pre‑seed round led by a16z speedrun, aiming to automate compliance for financial‑services communications. The AI‑native platform acts as a real‑time firewall that encodes SEC, FINRA and firm‑specific policies into machine‑readable rulepacks. By integrating...
Scaling a Startup Is Harder Than Starting One
Why it’s never been easier to start a company, and never been harder to scale one with Brian Halligan Brian is Sequoia in-house CEO coach, long-time CEO and co-founder of HubSpot , and more than anyone I’ve ever met, a...
The Enterprise AI Land Grab Is On. Glean Is Building the Layer Beneath the Interface.
Glean is repositioning from an enterprise search tool to the connective intelligence layer that sits between large language models and corporate data. By abstracting model access, deep‑integrating with SaaS applications, and enforcing permissions‑aware governance, it enables AI agents to act...
Automation Shifts Jobs to Higher‑Level Human Oversight
The future of work will look something like what Boris is describing. Anthropic is hiring engineers because people who know what they’re doing still have to tell the agents what to do, review their work, and integrate that work into...
AI-Powered Accounting Firm Launches Real-Time, Audit-Ready Service
.@Balance1189951 is an AI accounting firm for SMBs delivering real-time, audit-ready bookkeeping and accounting - run by AI, signed off by real accountants. Their agents pull in your financial context and automate your entire back-office finance. Congrats on the launch @mathiaslovring, @EmilMunkD,...
From the Microsoft Dynamics 365 Finance and Supply Chain Management: Accounts Receivable; Feature Management; Performance After Go-Live; Frontier Firm Vision
Microsoft’s Dynamics 365 Finance and Supply Chain Management (D365 F&SCM) is highlighted for its ability to tighten accounts‑receivable cycles, offering dashboards, automation, and predictive insights that accelerate cash collection. The platform also introduces streamlined feature‑management tools that let administrators toggle new updates...
OpenClaw: Your All‑In‑One Automated Business Assistant
OpenClaw is kinda like Tamagotchi. But unlike Tamagotchi, your OpenClaw takes care of you. Need it to recruit? Done. Need it to source/revive deals? Done. Need it to plan events? Done. Need it to handle your content stack? Done. https://t.co/TM0uorCJR6
From the Microsoft Dynamics 365 CE/CRM Blogs: Disposition Codes; AI Invoice Approval; Save Time with Email Templates; Create Better Relationships
The latest Dynamics 365 CE/CRM blog roundup highlights four practical upgrades for customer‑service teams. Disposition codes now let agents log conversation outcomes, delivering cleaner data and actionable reporting. Multi‑stage AI invoice approval, powered by Copilot Agents, automates low‑value approvals while routing...
Stop Treating Prospects Like Leads; Build Real Relationships
LEAD = Someone opted in, knows about you, is being nurtured by you. PROSPECT = You found them in a public database, has no idea who you are. I see so many "gurus" and magical "AI Experts" conflate Lead and...
Bootstrapping Beats VC Hype for Lasting Wealth
Worst ways to build wealth - thinking a $100M valuation means you have $100M - raising money. period - adding features for 5 years instead of admitting your product sucks - telling yourself "we just need more time" at year 7 - calling yourself a...
FTC Digs Deeper Into Microsoft’s Bundling and Licensing Practices
The FTC has intensified its antitrust investigation into Microsoft by issuing civil investigative demands to at least six competing firms in the business‑software and cloud markets. Regulators are probing Microsoft’s practice of bundling AI, security and identity tools with Windows,...
AI Docs Tools Expand Into Health System Enterprise
Those “direct-to-physician” CDS AI tools like OpenEvidence and DoximityGPT? They're now going after health systems too. My 5 thoughts on how this will all play out: First, the gist of what was announced: → Sutter Health will integrate OpenEvidence with Epic, allowing...
2025 State of SaaS Marketing: Insider Data Unveiled
Tired of being left in the dark on how other SaaS companies are doing? Then welcome to the 2025 State of SaaS Marketing mega thread. Buckle up. I surveyed hundreds of SaaS founders & marketers last year, to collect the data that's usually...
Airbnb Says a Third of Its Customer Support Is Now Handled by AI in the US and Canada
Airbnb announced that its custom‑built AI agent now resolves roughly one‑third of customer‑support issues in the United States and Canada, and the company plans to extend the capability worldwide to cover about 30% of all tickets within a year. The...
Limited Context Forces New Work Practices for AI Agents
Eventually, as a result of the context limitations of AI agents, we’ll start to change and improve our work practices to aid in their success. One of the most interesting issues with AI agents is because of their inherently limited...
Startups Win by Automating Every Internal Workflow
Today, startups aren't winning by hiring faster, but by automating as many internal functions as possible. In this episode of Main Function, @garrytan breaks down how tiny teams are beating companies 20x their size by building automations into every workflow, from...
SaaS Sales Team Structure and Compensation
After months of marketing effort, SaaS firms often hit a bottleneck in converting leads to revenue. The article outlines a clear revenue‑org model: marketing creates demand, sales closes deals, and customer success drives retention and expansion. It recommends adding a...
Key Signals Founders Need Before Raising Next Round
$40M raised. Series A ready. Episode 232 dives into the real signals founders should look for before raising more capital 👇 https://t.co/0CcjGEIVb9 #SaaS #AI https://t.co/S1vxKwuxiB
Top 10 SaaS Cloud Multiples at Market Close
This week in enterprise software: Top 10 #SaaS #Cloud multiples as of today's market close
SaaS Marketing Team Structure and Roles
Early‑stage SaaS founders often run marketing as a one‑person, ad‑hoc function, which works at half‑million ARR but becomes fragile at $5 M and dangerous beyond $15 M. The article argues that marketing should be treated as a system that builds awareness and...
AI-Powered Stack Redefines Rapid SaaS Development
The new way to build SaaS products with AI coding and tools like Claude, Curson, Lovable, Codex, Bolt, Vercel, Supabase, and Google AI Studio: https://youtu.be/baKNNPmjHRw?si=x6GPDfKmPB7sIx20
SaaS Customer Success Team Structure and Compensation
Most SaaS founders focus on sales while neglecting customer success, a misstep that limits net revenue retention (NRR). The article explains that a dedicated CSM team, sized at roughly $1‑2 million ARR per manager, is essential for reducing churn and driving...
Tech Tracker: Toast and Instacart Team up to Tackle Emergency Restaurant Supply Challenges
Toast, a restaurant POS leader, has teamed with Instacart to launch a joint solution for emergency inventory replenishment. The integration lets operators order pantry staples, produce, and cleaning supplies through Toast’s interface and receive same‑day deliveries, often within an hour....
How to Have Influence without Traffic or Readers
Influence in content marketing no longer depends on massive traffic; it can be built through strategic internal positioning and content operations. By aligning content with stakeholder priorities, marketers can shape decisions, secure resources, and drive product direction without a large...
Spot the #1 Sign Management Lacks Business Command
What’s the #1 tell that a management team doesn’t actually have command of their business? I spoke with Paul Stansik , an operating partner at ParkerGale Capital , about the relationship between boards and their portfolio companies. Paul works on...
Bootstrapped Growth Beats VC Hype for True Freedom
I want to be crystal clear: the advice I give on LinkedIn is NOT for founders who think they're creating unicorns, decacorns, or the next Anthropic. If you believe you're building a unicorn or decacorn and you're sitting here reading...
Anthropic’s Super Bowl Ads Mocking AI with Ads Helped Push Claude’s App Into the Top 10
Anthropic’s Super Bowl commercials featuring dark humor about AI advice have driven a surge in interest for its Claude chatbot. Within days, Claude leapt from No. 41 to No. 7 on the U.S. App Store, marking its highest ranking ever. Appfigures data...
Mid‑Size SaaS Growth Re‑Accelerates, Rule‑40 Slips, NDR Returns
The latest Private Company SaaS Benchmarks are here. How did 2025 finish? TL;DR: 1) Growth is (somewhat) re-accelerating between $5M–$50M ARR 2) Rule of 40 is sad between $5M–$25M ARR 3) NDR is making a quiet comeback For the full...
Codex Cuts Code Review Time to Minutes
Head of OpenAI 's API: "Codex is really good at reviewing code. Codex reviews all of our PRs. It makes code reviews go from a 10-15 minute task to sometimes a 2-3 minute task, because you have a bunch of...
Ramp and Rippling Are Less Overlapping Than Assumed
Ramp and Rippling don't have as much overlap as people think. So says @rabois 👀 @eglyman @parkerconrad https://t.co/6Xh1bcpnjw
Rapid Growth Crushed Margins and Infrastructure
$2M to $9M ARR in one year. Sounds amazing but... Support went from 200 to 20K tickets/month Servers crashed for a full day Gross margin went from 90% to 20% They threw money at AWS because there was no other option. https://t.co/eT4oChv5G3
SaaS Still Thriving: Mispriced Narrative, Not Collapse
“Software is dead.” That’s the narrative. Revenue isn’t collapsing. Balance sheets aren’t broken. The Fed isn’t tightening. AI disruption… or mispricing? The setup in large-cap SaaS may be asymmetric. Read: https://t.co/dhUDCqMzbs
Boardrooms Now Fear AI Rivals, Not Just Tech Giants
Every board room. 2015: What are we going to do if Microsoft or Google come into our space? 2025: What are we going to do if OpenAI or Anthropic come into our space?
Customers Threaten SaaS Renewals with DIY Replacements
Nice product you got there. Sure would be a shame if someone vibe coded a replacement." That's SaaS renewals now. Your customers don't want to build it themselves. They just want you to know they could. "Give me a discount and this whole...
Box Now Integrates with Langchain DeepAgents
File systems are an agent’s natural work environment. The ability to process and create unstructured data allow agents to bring automation to most areas of knowledge work. Now you can easily integrate Box as a cloud filesystem into deepagents from...