What's happening: HighRadius launches outcome‑based pricing for CFO platform
HighRadius introduced an Outcome Based Pricing (OBP) model for its Office of the CFO SaaS, removing upfront implementation and subscription fees and instead taking a share of verified financial gains once the solution is live. The approach follows a 24‑month controlled experiment that showed clear benefits when customers met mutually agreed success criteria.
Also developing:
PagerDuty reported $497 million ARR, up only 3% YoY, and became GAAP profitable, yet its market cap slipped to about $1.1 billion—roughly two times ARR. Growth has stalled at 4‑5% and net‑revenue retention fell to 100%, meaning existing customers no longer expand. The flat customer base of ~15,400 for three years and competitive pressure from platform giants and agile startups have eroded investor confidence, prompting the company to explore a sale. The situation underscores that profitability alone cannot sustain SaaS valuations without meaningful growth.

The GOATs of B2B: The Founders That Delivered The Biggest IPO Returns of All How founder CEOs created generational wealth for investors who believed in their vision While Wall Street debates the next big IPO, some B2B software founders have...
What world-class GTM looks like in 2026 with Jeanne DeWitt Grosser (@jdewitt29) Jeanne built @Stripe's legendary sales team from the ground up, and is currently COO at @Vercel, where she oversees marketing, sales, customer Success, and rev ops. In our conversation, we...

In this episode, Lenny Rachitsky talks with Vercel COO Jeanne DeWitt about how AI is reshaping go‑to‑market (GTM) strategy, emphasizing the growing importance of GTM engineering and data‑driven segmentation. Jeanne shares practical advice on building sales organizations that earn the...
What world-class GTM looks like in 2026 with Jeanne DeWitt Grosser Jeanne built Stripe 's legendary sales team from the ground up, and is currently COO at Vercel , where she oversees marketing, sales, customer Success, and rev ops. In...
Lowering the cost of building software does not change the fundamental value proposition of commercial software. Commercial software means that you get a dedicated organization that is accountable to running your tech, keeping your tech up to date with the...
OpenAI marked ChatGPT’s third birthday by releasing usage data that shows the chatbot now handles roughly 29,000 messages per second and serves 800 million weekly active users. Across the globe, three‑quarters of interactions revolve around practical guidance, information retrieval, and text...
Adobe’s AI push could cost them their monopoly and become their biggest strategic mistake👇 For years, Adobe has dominated the creative software market. Photoshop. Illustrator. Premiere. But that dominance is exactly what puts Adobe at risk. Adobe is The Innovator’s...
What's the difference between a company's mission and vision? Here's how I think about it... A mission states who the company is, what it is pursuing and why. It's describes what is (hopefully) happening *today*. A vision describes where the...
Enterprises pour billions into AI agents, yet real‑world deployments falter because agents lack true understanding of siloed business data. The article proposes an ontology‑based single source of truth—defining concepts, hierarchies, and relationships—to bridge this gap, enabling agents to interpret context,...
Love seeing founders turn their hobbies into profitable businesses. Live on @acquiredotcom: F1 gaming performance tracker SaaS. > $33K ARR > $26K TTM profit > 15% growth Full listing: https://t.co/k4yxWJv4Lx https://t.co/DaibGHHotW
This post from @rohitdotmittal says the quiet part out loud. Ultimately the public markets are the arbiters of value. So many great SaaS cos trade between 2x and 6x revenue. Important for founders to know this.
Jason Fried argues that the most effective beta occurs just one to two weeks before a product’s official launch, essentially at version 0.99. At this stage the goal isn’t deep feature validation but a final house‑cleaning sprint to eliminate obvious flaws....
Buyers after losing deals on @acquiredotcom: https://t.co/8lorf6uHHK
If you’ve got a SaaS or AI product idea. But you don’t know how to code. You have two options: You can hire mercenary engineers to build it for you. Or, you can use AI to build it yourself. Now you’ve probably tried vibe coding...

Jason Lemkin urges B2B SaaS founders to purchase their own product using the public buying flow, not internal shortcuts. By submitting contact forms, calling support lines, and attempting in‑app upgrades, founders expose friction points that often go unnoticed. The exercise...
B2B payments isn’t a payments problem — it’s a communication + negotiation problem. Duncan Barrigan explains how Lunos is building an agent-to-agent future where AR and AP move at the speed of AI, not humans. Watch Episode 220 👉 https://t.co/r7Q1ZbKANk https://t.co/UNVEENvgYK
The pace from $1m to $100m keeps accelerating. Proud to be a supporting investor (and very early customer) at @saastrfund

In this episode of The Martell Method, Dan Martell outlines four AI-driven automations that can generate a million dollars in revenue without hiring staff, emphasizing real‑world tools and playbooks he uses across his portfolio. He expands on how AI is...
Truth is Flexible. Revenue is Mandatory. SaaStr AI LDN starts >tomorrow< https://t.co/JzwXFUEbZq

Getting ready for SaaStr AI LDN kick-off tomorrow afternoon! See EVERYONE then!! https://t.co/uHO4iU1wJZ
Cybersecurity burnout is reaching crisis levels, with 76% of professionals reporting fatigue in the past year and 69% seeing it worsen between 2023 and 2024. The chronic stress threatens productivity, job satisfaction, and can lead to costly security incidents. Experts...
Trying Google’s new Replit / Lovable competitor It doesn’t have enough functionality yet But it does seem to have a decent sense of humor https://t.co/8dbniBEH4j
So inspired by Williams Sonoma lighting up the season with Agentforce Service and 'Olive,' their incredible virtual chef, handling 60% of chats, they're making holiday shopping and cooking even more joyful and seamless for everyone. That's the spirit of customer...
Researchers at Cato Networks have uncovered a new attack vector called “HashJack,” which embeds malicious instructions in URL fragments after a hashtag. AI‑assisted browsers process these hidden fragments locally, allowing attackers to steer the assistant without the server ever seeing...
On a daily basis there are new examples of AI agent use-cases that a company didn’t do previously because it was too expensive or impractical to scale. The economic impact of AI agents will be that we will, en masse, take...
Year 1: You’re eating ramen. Year 5: You’re still eating ramen. And you’re starting to wonder if this will ever become your retirement plan. It can get pretty anxiety-inducing. You're on social media, and you see no one else stuck like you....
During Black Friday, the Oura Ring 4 is available for $249, its lowest price ever, representing a $100 discount off the usual $349 retail price. Gold and rose gold variants are also reduced, now selling for $350 instead of $500....
PagerDuty has fallen to $1.1 Billion market cap … at $500m ARR 2.1x ARR It’s profitable now, but it isn’t growing anymore. Revenue growth has slowed to 4% and new customer count is net 0. The markets reward growth. Efficient growth...
Any interesting AI news this week? Here are the Top 10 news stories of the week: Anthropic releases Opus 4.5 with new Chrome and Excel integrations OpenAI launches a new shopping research tool just in time for Black Friday OpenAI...
The comparison pits Cloudways against InMotion Hosting for WordPress sites, highlighting that Cloudways starts at $14 per month while InMotion begins at $6. Cloudways bundles a managed‑service layer with a polished dashboard, AI‑driven Copilot monitoring, and automated backups, whereas InMotion...
Congratulations to our merchants on another record breaking Black Friday. LFG → Merchants total Black Friday sales were $6.2 billion, up 25% YoY → Edge peaked at 489 million requests per minute. App servers handled a peak of 117 million requests per...

One of the most expensive mistakes SaaS founders make is hunting for a product/ growth unicorn. I see this happen constantly. A founder decides to go product-led. They open a job req for a "Head of Growth." They write a...
🧵 Cyber Week 6PM PT Update – Nov 28! +11% YoY online spend (and still climbing) 🔥 Zero multi-customer incidents or Sev1s 🙌 AgentForce Marketing Cloud: 7B messages delivered ├ 5.3B emails ├ 1.5B mobile pushes ├ 175M SMS └ 39M OTT Slack is nothing but ❤️🎉...
Design Meets Analytics AtlasGrid (@AtlasGridAI) is the new ‘source of truth’ for mobile apps. It maps your UI, connects your analytics, and gives your product team a clear picture of what people do in your app. Accelerate your product iteration: https://t.co/8jiaxXJUhc Congrats on...
Knocked 18 tasks off my hit list this week thanks to Unstoppable Flow ✨ ✨ Try it here 👇 https://t.co/2GyyHn36Ab
You’re optimizing for clicks, not conversions—here’s what most founders get wrong (and why their pipeline stays empty).. It’s so common because the entire startup world worships vanity metrics, and it feels safer to chase engagement than face the silence of an...
Tomorrow, Jeanne DeWitt Grosser COO @Vercel, built @Stripe's first sales team https://t.co/j70D3rfpV1
The focus of ONE to get to $100K/months: - One channel - One offer - One sales process - One customer - One year
90% margins on this app! AI text-to-speech app for generating voiceovers in seconds. > $250K TTM revenue > $180K TTM profit > 100% YoY growth Live on @acquiredotcom: https://t.co/HtzQVs42uS https://t.co/in7czbVTl1
“Founders need conviction strong enough to ignore bad feedback — and humility to hear the good.” 💡 Duncan Barrigan breaks down how to tell the difference in Episode 220 of The SaaS CFO Podcast. Watch 👉 https://t.co/r7Q1ZbKANk #SaaS #AI https://t.co/A2pAtktSdZ
Worst case, just build what your top customers want They can't see too far into the future But they probably have a better sense of what really moves the needle in the short term than you do
What’s stopping you from coding like this? #saas #buildingpublic https://t.co/9npjRPXHqz
The $250k SDR role is coming. But it won't be remotely the same role as it was from 2005-2015. The $250k "SDR": - Will mange 10+ AI SDR agents - Will >truly< be on the hook for $5m+ of Closed Won - Will be...
We ran our latest Box AI advanced reasoning eval on Opus 4.5 with medium and high effort and saw a 20 percentage point boost over Opus 4.1. What’s insane to think about is Opus 4.1 came out just 3 months...
The best performing private companies in 2025 are being built by solo founders. This chart makes it clear. Here’s what this means for startups👇 For years, the default belief in tech was simple: you need co-founders and a big team...
Let's talk AGI and GDP - and a question I have... I have no idea when AGI is coming or even what the precise definition is. But there's one thing I have strong priors around: large companies have incredibly bespoke processes -...
If you can guess the Fizzy free/pricing model on the nose, I'll give you a free account for life once we launch. You can guess 5 times.
Peak sales hit $5.1 (!) million per minute right around noon today across the Shopify platform. https://t.co/M5xfYjG7KA
The best way to build trust with people? Do what you say you’ll do. On time. Every time. Consistency communicates character.