What's happening: HighRadius launches outcome‑based pricing for CFO platform
HighRadius introduced an Outcome Based Pricing (OBP) model for its Office of the CFO SaaS, removing upfront implementation and subscription fees and instead taking a share of verified financial gains once the solution is live. The approach follows a 24‑month controlled experiment that showed clear benefits when customers met mutually agreed success criteria.
Also developing:
Confluent unveiled a real‑time context engine that couples Apache Kafka event streaming with Apache Flink stream processing, and released an open‑source Flink Agents framework to give enterprise AI agents continuous, low‑latency data context. The platform creates materialized views from live streams and exposes them via a managed Model Context Protocol (MCP) server, allowing agents to monitor events and trigger actions without human prompts. By addressing the stale‑data problem of batch ETL pipelines, the solution aims to prevent revenue loss, customer dissatisfaction, and operational risk, while positioning Confluent against rivals such as Redpanda, Databricks and Snowflake that are also building streaming‑first AI infrastructure. Early adopters like transportation‑software firm Busie cite instant data sync as essential for real‑time AI‑driven features.
SaaStr founder Jason Lemkin warns that a newly hired CRO, CCO or CPO must meet with customers in their first week, or the company should apologize for the mis‑hire and let them go. He says skipping direct customer interaction signals...
Tanay Tandon (@tanay_tandon) is the co-founder and CEO of Athelas/Commure, the AI operating system for healthcare. Commure powers 20M+ appointments annually and processes $25B+ in claims volume, helping clinicians and health systems work faster, smarter, and spend more time on...

MongoDB reported $2.4 billion in ARR, with revenue growth rebounding to 24% and its stock up about 45% year‑to‑date. Seventy percent of Atlas ARR now comes from customers that use at least one additional platform capability, and those multi‑product users generate...

Surveying 195 software GTM leaders, the inaugural 2025 State of B2B GTM report finds companies juggling heavy channel experimentation—an average of five core GTM channels plus 5.5 experiments—while inbound (23%), outbound (19%) and account‑based GTM (18%) remain the most common...
37signals says offering a six-week sabbatical every three years has been a simple, effective tool to curb churn in an industry where average tenure is about 18 months. The company reports the policy — in place for roughly 15 years...
Progress is easy to fake. You stay busy. You launch things. You talk about traction. Everyone claps because motion looks like momentum. The team feels alive. The investors nod. But the market is silent. Real progress feels different. It feels like doubt....
Interesting data from Wharton showing that 75% of companies see a positive ROI on AI investment. But what’s more fascinating, and revealing, is the delta between companies that are $2B in revenue. Much higher rates of seeing significant gains and...
Fortanix Inc. and NVIDIA unveiled a joint turnkey AI platform that leverages NVIDIA’s confidential‑computing GPUs to run agentic AI in on‑premises or sovereign environments, targeting highly regulated sectors such as healthcare, finance and government. The solution integrates Fortanix’s Data Security...
Storytime: Client's trial conversion was hovering around 10%. Users couldn't figure out how to get value at onboarding. When dev redesigned the UX around customers’ JTBD, activation doubled.
https://t.co/SWse0SEbKs Are OKRs (Objectives and Key Results) helping your business grow—or are they creating a false sense of strategic clarity? Join Roger Martin, one of the world’s leading strategy thinkers, and Tiffani Bova, bestselling author and growth strategist, for a candid LinkedIn...

Coveware’s Q3 2025 report shows the ransom‑payment rate fell to a record low of 23 % of all ransomware victims, down sharply from previous quarters. The average ransom dropped 66 % to $376,941 and the median to $140,000, while data‑exfiltration‑only attacks saw only...
Whoever nails real-time voice stands to win the interface layer to AI. Not screens. Not chat bubbles. One of the startups doing great work in this area is @Cartesia (disclosure: I'm an indie investor in the company). Their Sonic-3 low latency models are...

2025 Tech Layoffs: The Great Restructuring 192K+ workers cut across 582+ companies through October. The numbers: Big Tech bloodbath: • Intel: 22-25K (biggest tech layoff at time) • Microsoft: 15K+ • Amazon: 14K announced, 30K rumored • UPS: 48K total (34K ops) • Meta: 3,600-8K • Google: 100s...

Decagon, founded in late 2023, scaled to eight‑figure ARR in roughly 18 months by selling AI customer‑service agents to major enterprises including Hertz and Chime, claiming roughly $800K in annual savings for every $250K spent. Backed by Accel at Series...

You don't resolve a flawed strategy by excessively committing to ineffective OKRs. If your team is focused on metrics without a clear path to victory, it’s not about execution—it’s about evasion. In this edition of Playing to Win, we explore why...
On SaaStr’s own little sales team, “outbound” from humans has still crushed “outbound” developed by our AI SDRs But the nuance is >whichSDR< we’ve ever had But the best AEs have still brought in deals the AI SDRs never would have, and...

Jason Lemkin explains that SaaStr has replaced departing employees with AI agents as a routine backfill, not as a cost‑cutting layoff, and now runs over 20 agents covering sales, marketing, support, RevOps and operations. He notes that AI agents require...
.@Jacob_Heller is the co-founder & CEO of Casetext, the AI legal startup behind CoCounsel, which was acquired by Thomson Reuters for $650 million. In his talk at AI Startup School, he shared how his team did it—from picking the right idea...

Carta’s analysis of 547 U.S. startups that raised primary Series B rounds in 2018 shows that only about one‑third of those investments doubled investors’ money, while 66% delivered two‑times or less – including 38.6% that are now worth the same or...

In this solo episode, Rob Walling tackles listener questions about product positioning, debating vertical, orthogonal, and horizontal strategies for bootstrapped SaaS founders, and examines whether AI now makes inventing a new category viable. He stresses evaluating how much a product...

In the episode, Jakob Lilholm, CEO of Formalize, explains how the company timed its transition from a single‑point whistleblowing tool to a multi‑product GRC platform by leveraging EU regulatory trends and an S‑curve model to launch product 2 before product 1 peaked....

I've got a new job. Not leaving my old ones, but... alongside my friends @adamdoppelt & Nathan Kriege, we're launching https://alertmouse.com today -- just think "what if Google Alerts was really good at tracking web mentions, instead of completely useless?" We built...

The post explains why mastering SaaS unit economics—especially CAC, LTV, ARPA, churn, and lifespan—is essential for predictable, scalable growth, showing how these metrics determine the LTV:CAC ratio and payback period. It walks readers through calculating each metric, setting target CAC...

The post argues that measurable data is the foundation of predictable SaaS growth, urging marketers to build comprehensive dashboards and weekly KPI sheets that track revenue, CAC, NRR, and funnel metrics. It outlines a step‑by‑step process—from setting up visual revenue...

The SaasRise CEO Mastermind recap for the week of October 19‑23, 2025 distills ten actionable insights from founders on scaling smarter—ranging from holiday sales tactics and M&A fee negotiations to hyper‑personalized outreach, PLG‑driven vertical SaaS, and AI‑accelerated product development. Across...

The Oct 21, 2025 Enterprise SaaS Mastermind call covered five practical themes: optimizing holiday‑season sales pipelines with early‑sign incentives and deferred starts; evolving content personalization using AI‑driven cold emails and segmented newsletters; launching a low‑friction PLG product for hotel reputation management as...

The post outlines how SaaS and B2B companies can create a repeatable "content machine" that delivers one high‑quality piece of content each week, repurposes it across email, LinkedIn, blogs, ads, and SDR outreach, and tracks brand impressions to reach a...

The post teaches B2B SaaS founders how to combine LinkedIn Sales Navigator’s up‑to‑date professional data with Clay’s enrichment and automation to create high‑quality, verified ABM lead lists. It walks through precise LinkedIn searches, exporting via Chrome extensions, email verification, then...

This edition of “This Week in SaaS” surveys the latest wave of AI‑centric funding, high‑profile M&A and SPAC filings, underscoring how investors are gravitating toward vertical AI integration and secure enterprise orchestration. The author highlights key takeaways for founders—building modular,...

The post outlines a step‑by‑step framework for turning SaaS leads into paying, retained customers by building five interlocking systems—ABM lead sourcing, content creation, advertising, sales, and customer success—and measuring unit economics before scaling. It emphasizes calculating target CAC and CPL,...

The post explains that SaaS founders can dramatically lower Customer Acquisition Cost and scale ads by focusing on conversion rate optimization (CRO) across the entire funnel, not just on generating leads. It outlines a step‑by‑step framework—tracking the right metrics, improving...
“Many of the projects I do with Claude day to day I just wouldn't have done at all pre-Claude.” One of the underestimated impacts of AI agents will be the fact that work will just change in unexpected ways because we’ve...
From kitchens to living rooms: @WilliamsSonoma now powers 1 in 5 U.S. home-furnishings customers via #Agentforce. ✅ 200K+ chats/month ✅ 30% auto-resolved ✅ Faster. Smarter. Happier. 20-years of Trust & @Salesforce @WilliamsSonoma collab & AI-fueled for the holiday season. ❤️ #CustomerSuccess #AI 👉 https://t.co/ZWBfClwNWm

SaaS + large unsexy market = gold Live on @acquiredotcom: Referral SaaS helping contractors (plumbing, HVAC, roofing etc) share & track jobs. > $32K TTM revenue > $26K TTM profit > 84% margins Turning WOM into recurring income. Full listing: https://t.co/NqMh8TRUsA https://t.co/hiQW7jDrXJ
Writing about where AI-powered software is going and I’ve come up with a new name for what we’re all going to end up building. Essay coming later today.

Waited 7 years for our SaaS vendors to build this for SaaStr AI London + SaaStr Annual So today, I built in 1 day on @Replit https://t.co/ymRJa89ima
This is how I learned it was happening (happened?) Go to your industry specific, unsexy, conferences that do not center startups. Not only can you shine, but people will genuinely want to learn about your solution If you’re a little bored you...
The Context Company (@thecontextco) is redefining observability for AI agents. Catch silent failures like bad tool calls, infinite loops, and hallucinations in just 10 lines of code. https://t.co/zR42TgnUrw Congrats on the launch, @rohil_ag & @ksw_arman! https://t.co/KEehDDAOFL
🦜Parrot (https://t.co/Vp7Z5oZ6Zj) is taking down Duolingo. Parrot is the TikTok for language learning - $715K ARR, doubling every two months. They're turning scrolling into learning. https://t.co/KR8mBvZS29 Congrats on the launch, @byAmirHanna, @TheErikDahl, and @JuliAndreeaH!
If an AI tool creates motion without movement, it’s research. When it compresses a release cycle, trims spend, or expands revenue, it becomes infrastructure.

Congrats to @NelsonRay18966, @benrk100, @szymczyk06, and @salespatriot_ on their $5M seed! SalesPatriot is building the next-generation procurement platform for defense and aerospace – replacing decades-old systems with an AI-native platform that helps suppliers quote 7x faster. https://t.co/w4SUzjaqRh
Does AI make it easier to “create a category” as a bootstrapper? Tune in to find out 👇
Congrats to @aquariusacquah, @michaelssilver, and the @joinkaizen team on their $4M seed! Kaizen allows companies to deploy complex browser automation in minutes instead of weeks. Kaizen powers critical automation in healthcare, finance, and logistics.
Congrats to @HenrikTaro, @LudvigSwanstrom, and @VesenceAI on their $9M seed! Vesence brings AI agents to Microsoft Office for law firms. Built for accuracy and quality control, Vesence helps lawyers avoid costly mistakes across Word & Outlook, already seeing 90% weekly...
If you aren’t sure how to get to $100m ARR, just get to $1m ARR Then just ask your customers They will basically tell you
There was a “seats” hangover after the 2021 bubble There will be a “credits” hangover after the 2025 bubble
Apten is an omnichannel AI agent that engages leads across text, call, email, and webchat. It's not only able to start a conversation through webchat, but proactively reaches out via SMS/voice/email once the lead goes inactive. https://t.co/N7hPSoVvG8 Congrats on the launch, @dho1357 and...
The more founders I work with, the more I realize: most teams write off entire marketing channels based on one failed campaign. The channel isn't broken. You're just not looking at the campaign-level data that actually matters. https://t.co/FI8G6RNGXZ
The #1 mistake I see founders hiring their first VP of Sales? Hiring someone they like. That talks the talk. But that never understands the product. https://t.co/xqO0h14EFc