Know What's Happening in Sales

Today's Sales Pulse

OpenAI launches sales‑focused Codex plugin

OpenAI introduced a new plugin for its Codex platform tailored to sales teams, allowing seamless integration with leading CRM and outreach tools such as Salesforce, HubSpot, Slack, Outreach, Clay, Rox and Actively. The add‑on equips reps with high‑priority account identification, meeting preparation, automated follow‑ups, record updates, close‑plan construction and risk‑deal review.

How to Use Close Forms with Workflows (and Never Miss a Lead Again)
NewsFeb 17, 2026

How to Use Close Forms with Workflows (and Never Miss a Lead Again)

Close’s native Forms and Workflow tools let inbound teams capture a prospect’s information and instantly trigger a series of automated actions. When a form is submitted, a lead is created or updated in the CRM, assigned to an owner, set...

By Close Sales Blog
Main Character Syndrome: Why Prospects Tune You Out (Money Monday)
PodcastFeb 16, 20268 min

Main Character Syndrome: Why Prospects Tune You Out (Money Monday)

In this Money Monday episode, Duff Tucker warns salespeople about "main character syndrome"—the habit of making themselves the hero of the sales conversation instead of the prospect. He explains how this self‑centered approach leads to prospect disengagement, missed discovery opportunities,...

By Sales Gravy
A Full vs Effective Pipeline
BlogFeb 16, 2026

A Full vs Effective Pipeline

The article warns that a full sales pipeline is misleading because only about 28‑29% of opportunities actually close. Most sellers conflate volume with effectiveness, overlooking that roughly 70% of deals never convert. Effective pipelines require rigorous qualification—access to stakeholders, clear...

By Engage Selling
“Transient” Salesforce Validation Rules
BlogFeb 16, 2026

“Transient” Salesforce Validation Rules

Salesforce records such as Leads, Opportunities, and Cases are "transient," evolving through stages as more information becomes available. Traditional validation rules that require fields at creation can force sales reps to guess, compromising data quality. By incorporating the stage name...

By CertifyCRM
Highspot Announces Intent to Merge with Seismic
NewsFeb 12, 2026

Highspot Announces Intent to Merge with Seismic

Highspot and Seismic announced a definitive agreement to merge, creating a unified AI‑powered revenue enablement platform. The combined entity will operate under the Seismic brand, with Seismic CEO Rob Tarkoff leading and Highspot founder Robert Wahbe joining the board. Permira,...

By Highspot
Why Strong Completion Rates Aren’t Boosting Your Revenue
BlogFeb 11, 2026

Why Strong Completion Rates Aren’t Boosting Your Revenue

Many sales enablement teams celebrate high training completion rates, yet reps still falter in live conversations. The article argues that completion metrics are a poor proxy for true sales readiness because passive, video‑based training fails to develop objection‑handling skills. Interactive...

By Sales Enablement Collective
The NEW Way to Start a Sales Discovery Call
PodcastFeb 11, 20260 min

The NEW Way to Start a Sales Discovery Call

The article introduces a fresh script for kicking off sales discovery calls, emphasizing that the opening line sets the tone for the entire sales process. It argues that failing to seize conversational control early leads to lost momentum and weaker...

By Salesman.org Blog
Agentic Workflows: Revolutionizing AI-Powered Sales
NewsFeb 10, 2026

Agentic Workflows: Revolutionizing AI-Powered Sales

Agentic workflows—AI‑driven, task‑orchestrating agents—are reshaping go‑to‑market (GTM) operations by embedding native intelligence into sales, marketing, and enablement platforms. They automate repetitive actions such as CRM updates, content recommendation, outreach sequencing, and pipeline prioritization, allowing reps to focus on high‑value selling...

By Highspot
Top 15 Characteristics of a Good Speaker
NewsFeb 10, 2026

Top 15 Characteristics of a Good Speaker

The article outlines fifteen core characteristics that distinguish a good speaker, ranging from confidence and clarity to storytelling and a strong conclusion. It emphasizes that effective speaking is a strategic skill for professionals involved in negotiation, leadership, and persuasion, not...

By Shapiro Negotiations Institute
How Do You Stop Prospects From No-Showing Virtual Appointments (Ask Jeb)
PodcastFeb 10, 202613 min

How Do You Stop Prospects From No-Showing Virtual Appointments (Ask Jeb)

In this Ask Jeb episode, Jeb Blunt tackles the common sales problem of virtual prospect no‑shows, offering a step‑by‑step system to boost attendance. He emphasizes confirming appointments verbally, sending a detailed calendar invite, and adding a personalized video reminder, followed...

By Sales Gravy