New York-Presbyterian’s Linsangan Says Live Simulations Expose What Tabletop Exercises Miss
New York‑Presbyterian launched live downtime simulations across its ten hospitals after a cyberattack at a peer institution highlighted systemic vulnerabilities. The exercises, run during peak daytime hours on real patient scenarios, revealed that many clinicians lacked paper‑charting experience, struggled with medication dosing without electronic decision support, and faced communication breakdowns when the EHR was unavailable. Findings prompted the creation of ten dedicated downtime workgroups to overhaul training, forms, and governance. Linsangan emphasizes that live drills, unlike tabletop exercises, expose practical workflow gaps essential for resilient patient care.
What CIOs Should Know About Agent Protocols
AI agents are rapidly entering enterprise workflows, but divergent protocols such as Anthropic’s Model Context Protocol, Google’s Agent‑to‑Agent, and the open‑source Agent Network Protocol hinder seamless collaboration. These protocols were built on incompatible trust assumptions, forcing CIOs to write custom...
It’s Time to Get Serious About Post-Quantum Security. Here’s Where to Start.
Quantum computers are nearing practical use, threatening current encryption like RSA and ECC, with a potential "Q‑Day" as early as 2029. The economic fallout of a successful quantum attack could exceed $3 trillion, prompting CISOs and CTOs to prioritize post‑quantum cryptography...
Pod Requests Are the Input to Every Kubernetes Cost Control Loop
In Kubernetes clusters, pod resource requests are the primary input for multiple control loops, including scheduling, cluster autoscaling, and pod autoscaling. When requests are inflated, stale, or omitted, the platform over‑provisions capacity, leading to wasted spend and performance degradation. The...
When Every Enterprise Architecture Tool Looks The Same …
Enterprise architecture leaders are overwhelmed by vendor demos that showcase identical feature lists, making tool selection difficult. Six shortlisted EA suites all met RFP checklists, yet the EA lead could not differentiate them based on features alone. By reframing the...
CIO Forum at SAPinsider Las Vegas 2026 Opens With Focus on Cost, Alignment, and Execution
The CIO Forum at SAPinsider Las Vegas 2026 gathered senior technology leaders to discuss cost management, AI adoption, and the need for tighter alignment between IT and business. New research presented by SAPinsider’s chief research officer highlighted operational efficiency, revenue...
Synechron Consolidates Australian Acquisitions, Led by Scott Grigg
Synechron has merged its Australian acquisitions—Chamonix IT, Exposé and iGreenData—under the Synechron brand, appointing Scott Grigg as Australia Country Managing Director. The unified unit will target secure, end‑to‑end digital transformation for financial services, government, defence, utilities, education and healthcare. Synechron plans to...
IBM, Nvidia Tackle AI Data Woes
IBM expanded its partnership with Nvidia at GTC 2026 to address enterprise AI data management challenges. The collaboration integrates Nvidia’s cuDF toolkit with IBM’s Presto query engine and adds Nemotron models to IBM’s Docling PDF reader. Nvidia GPUs will also power...
DOD's New CIO Headlines Our First Power Breakfast of 2026
The Department of Defense introduced its new chief information officer, Kirsten Davies, at the inaugural Power Breakfast of 2026. Davies outlined a roadmap for IT transformation, cyber resilience, and aligning the CIO office with the Pentagon’s “Arsenal of Freedom” strategy,...
Target’s Tech Chief Has a Central Role in the Retailer’s Turnaround Plan
Target’s chief information and product officer, Prat Vemana, is steering a $6 billion technology push aimed at reversing a multi‑quarter sales slump. The retailer is deploying AI‑driven tools such as Trend Brain to accelerate design cycles and new demand‑forecasting models for...
Four-Step Guide for Turning a One-Time Cloud Migration Into a Platform for Sustained Value
Many enterprises treat cloud ERP migrations as one‑time projects, missing the continuous value the platforms can deliver. IBM Institute for Business Value research shows only 29% of firms meet their cost‑reduction goals, largely because they replicate on‑premises habits instead of...
Rise with SAP Security Risk Is Increasingly Shaped by Timing, Data, Assurance
RISE with SAP customers are rapidly moving SAP S/4HANA Cloud Private Edition into production, exposing security risks tied to migration timing, data movement, and assurance. Smaller firms lead the migration curve, while larger enterprises remain in planning, creating uneven risk...
The Modern CIO Is No Longer a Technologist - They’re an Architect of Enterprise Decisions
The chief information officer’s mandate has moved beyond managing servers and applications to shaping the decision frameworks that drive enterprise transformation. Modern CIOs now design governance, trade‑off mechanisms, and operating models that align strategy with execution. Boards are looking for...
Exclusive: Nomura Appoints Tokyo-Based CIO as Patrick Eltridge Leaves
Nomura Holdings, Japan’s largest investment bank, announced that Akio Hori will assume the role of group chief information officer in April, succeeding Patrick Elridge who will leave on March 31. Hori is based in Tokyo, highlighting a shift toward domestic...
How to Defend Against Recruitment as the Attack Surface
Recruitment of software engineers is emerging as a critical attack surface, with nation‑state actors—most notably North Korea—exploiting new hires to infiltrate vulnerable systems. These insiders often receive deep privileges, allowing rapid lateral movement and data exfiltration. The article outlines a...
WSO2 Unveils Platform Portfolio to Power Secure and Sovereign AI Adoption
WSO2 announced a comprehensive platform portfolio aimed at powering secure, sovereign AI adoption across Africa’s enterprise landscape. The suite bundles an agent platform, API management, integration, identity and access management, and platform engineering tools, all deployable in cloud, on‑premises, or...
Baltimore Names TJ Mayotte as New CIO
Baltimore announced TJ Mayotte as its new Chief Information Officer, taking charge of the city’s Information Technology Office. Mayotte arrives with more than two decades of government technology and cybersecurity leadership, most recently serving as CIO for Howard County with...
Long Beach Tech Leader Eriksen Joins Culver City
Lea Eriksen, Long Beach’s technology director since 2014, will depart next month to become Senior Assistant City Manager in Culver City. During her tenure, the Department of Technology and Innovation grew to nearly 200 staff, managed a $90 million annual budget,...
‘You Need Those Experts to Even Define What These Transformations Are’: COBOL Developers Will Always Be Needed, Even as AI...
Amazon Web Services' Transform platform leverages generative AI to accelerate mainframe modernization, translating legacy COBOL, JCL and related code into Java while preserving functionality. AWS executive Asa Kalavade emphasizes that human COBOL experts remain essential for validating AI‑generated code and...
Interview: There Is No Such Thing as an IT Project, only Business Projects, Says CIO Paul Coby
Paul Coby, a veteran UK CIO, argues that there is no such thing as an IT project—only business projects, and that success hinges on aligning technology with core business priorities. He shares lessons from his tenures at British Airways, John Lewis,...
How Clean Core ERP Has Evolved Into a Mandate
Manufacturers are embracing a "clean core" ERP strategy that keeps the system as close to SAP’s standard as possible, routing all extensions through released APIs or side‑by‑side apps. SAP’s clean‑core level framework categorises extensions by upgrade risk, giving global supply‑chain...
Azure Local Disconnected Looks the Part for Sovereignty. It Isn’t.
Microsoft announced Azure Local Disconnected Operations as generally available, positioning it as the flagship of a new Microsoft Sovereign Private Cloud. In reality, the offering is a controlled‑access preview that requires a Microsoft‑approved business need and explicit purchase approval. Technical...
Do Neoclouds Mean a World Where Anything Is Possible?
Neocloud providers are emerging as fast‑moving alternatives to the big three hyperscalers by offering GPU‑as‑a‑service compute built on crypto‑mining and liquid‑cooling expertise. They can stand up dedicated GPU clusters in weeks to months, far quicker than the years‑long procurement cycles...
How Reassured Can We Be with Our Current Cloud Security Strategies
Enterprises are increasingly turning to Non‑Human Identities (NHIs) to close gaps in cloud security. NHIs pair encrypted secrets with permission sets, offering a machine‑focused layer that traditional point tools lack. Integrated NHI platforms deliver end‑to‑end visibility, automated rotation, and decommissioning...
Apple @ Work: IT Leaders Fear Vendor Lock-In as the ‘Cloud Only’ Dream Fades
The Parallels 2026 State of Cloud Computing Survey shows 94 % of IT leaders worry about vendor lock‑in, prompting a reassessment of the “cloud‑only” approach. Escalating SaaS fees and uncertain roadmaps are driving nearly half of respondents to explore on‑premises or...
Sponsored: Power-Ready Doesn’t Mean Shovel-Ready: Why Data Center Site Selection Is a Multi-Dimensional Problem
US data‑center investment is projected to reach $2.8 trillion by 2030, intensifying competition for viable sites. Power availability remains a visible constraint, but recent Q2 2025 data shows $98 billion in projects delayed or blocked due to regulatory, environmental, infrastructure, and community opposition....
Fake PoCs, Misunderstood Risks Cause Cisco SD-WAN Chaos
Cisco disclosed six new SD‑WAN Manager vulnerabilities, with CVE‑2026‑20127 receiving a perfect 10‑score and confirmed zero‑day exploitation for three years. Researchers warn that the focus on this high‑profile bug has eclipsed CVE‑2026‑20133, a 7.5‑score information‑disclosure flaw that can expose admin...
What IT Leaders Can Learn From a Housing Authority’s AI Transformation
NWN relaunched its Intelligent Cloud service, a multi‑vendor control plane that adds observability and governance across hybrid environments. The platform enabled the South Mississippi Housing Authority to replace its legacy phone system with an AI‑driven Amazon Connect solution, deflecting 68 %...
Preparing Enterprise Data Centers for AI Adoption
A 2025 McKinsey forecast puts AI‑related IT infrastructure spending at nearly $7 trillion through 2030, with $3 trillion earmarked for data‑center capacity. Enterprises must juggle this surge with traditional workloads, requiring distinct strategies for power‑intensive AI training and latency‑critical AI inference. Training...
Cyber Criminals Too Are Working From Home… Your Home
The FBI has issued formal guidance warning that cyber‑criminals are exploiting residential proxies by hijacking home IoT devices, smartphones and routers. A January incident revealed nine million Android phones were co‑opted into a proxy network, and recent research uncovered vulnerable...
Changes in the Channel: People Moves and Shakeups March 09 - March 13
The cybersecurity and cloud services sector saw a flurry of senior‑level hires during the week of March 9‑13, with firms such as Netrio, Orca Security, Darktrace, Caylent and others appointing new CEOs, COOs, C‑suite marketers and growth officers. Many of the...
From VMware to What’s Next: Protecting Data During Hypervisor Migration
Broadcom’s 2023 acquisition of VMware has sparked a wave of hypervisor migrations, with Gartner forecasting a 35% workload loss by 2028. Organizations are moving to alternatives such as Hyper‑V, Azure Stack HCI, Nutanix AHV, Proxmox VE, and KVM, but the...
Why M&A Technology Integrations Are Harder than Expected. Here’s What You Should Look for Early
M&A deals often overlook technology, turning integration into a hidden cost. Technical debt, undocumented dependencies, data model mismatches, and security gaps surface when due diligence is delayed. Involving CIOs early and using a structured tech diligence checklist reduces surprises and...
The Cyber Resilience Act and Cloud Native: Understanding the Impact
The EU’s Cyber Resilience Act (CRA) will become fully enforceable in 2027, extending mandatory cybersecurity requirements to any product with digital elements sold in the EU, including container images, Helm charts and Kubernetes operators. It codifies three core obligations: security‑by‑design...
CIO Chris Ortega Automates Lake Michigan Credit Union
Lake Michigan Credit Union (LMCU) has leveraged robotic process automation (RPA) and generative AI to overhaul its mortgage processing, slashing cycle time from 55 hours to 10 hours while handling a 15% surge in applications. CIO Chris Ortega partnered with...
Red Access Firewall-Native SSE Adds GenAI Security and Browser Protection to Existing Firewalls
Red Access unveiled a firewall‑native Security Service Edge (SSE) that sits atop any existing firewall without agents, instantly delivering GenAI‑driven security, data loss prevention, CASB, and browser isolation. The solution is vendor‑agnostic, supporting Palo Alto Networks, Fortinet, Cisco and Check...
Passwords, MFA, and Why neither Is Enough
The article argues that traditional passwords and even multi‑factor authentication (MFA) no longer provide sufficient protection against modern credential attacks. It highlights how SMS codes can be intercepted via SIM swapping, authenticator apps are prone to replay and push‑bombing attacks,...
TELUS CIO Hesham Fahmy: Building a Culture of Innovation to Drive Tech Leadership and Business Value
TELUS Chief Information Officer Hesham Fahmy outlined a multi‑year plan to embed a culture of innovation across the company’s technology organization. The strategy emphasizes rapid prototyping, cross‑functional squads, and a new internal venture fund to accelerate digital products. Fahmy highlighted...
Supply Chain Leadership Has Become Essential to the CIO Role
Manufacturers facing supply‑chain volatility and rising costs are redefining the CIO role to combine traditional IT oversight with direct responsibility for supply‑chain transformation. Modern supply‑chain CIOs must master emerging technologies such as AI, IoT, digital twins, and analytics while aligning...
Microsoft-Owned GitHub Says It'll Move 50% Traffic to Azure by July to Help with Outages
GitHub announced it will route at least half of its traffic through Microsoft Azure by July. The shift responds to a series of high‑impact outages blamed on “extremely rapid” user growth and failover failures in its existing infrastructure. CTO Vlad...
Atlancis and EverseTech Launch Sovereign AI Cloud in Kenya
Atlancis Technologies and EverseTech have launched Servernah Cloud, Kenya’s first sovereign AI cloud, hosted in iXAfrica’s Nairobi data centre. The platform merges Atlancis’ Servernah infrastructure with EverseTech’s AI‑as‑a‑Service, allowing Kenyan enterprises and government agencies to run AI workloads within national...
Ayar Labs and Wiwynn Partner for Development of Co-Packaged Optical AI Infrastructure
Ayar Labs and server maker Wiwynn announced a partnership to build rack‑scale AI infrastructure that uses Ayar’s co‑packaged optics, specifically TeraPHY engines powered by a SuperNova remote light source. The design can connect up to 1,024 AI accelerators and deliver...
SAP Says FPS01 Puts S/4HANA One Step Short of Autonomy
SAP introduced the first major features update, FPS01, for its hosted private S/4HANA instances. The update adds AI‑driven agents that analyze tasks across systems and suggest concrete actions, stopping short of autonomous execution. SAP positions this as the penultimate step...
Mimecast Adds AI Investigation and Adaptive Controls to Manage Human Risk
Mimecast unveiled a suite of AI‑driven platform enhancements aimed at curbing human‑related security risk. The rollout adds adaptive security policies that auto‑adjust based on individual risk scores, an AI‑powered Mihra Investigation Agent that accelerates incident analysis, and open‑gateway integrations for...
From Call Trees to Agentic AI - How Kingfisher Is Winning Back Employee Time for Customers
Kingfisher has upgraded its ServiceNow virtual agent, Vita, from a structured call‑tree to a generative‑AI powered assistant (Now Assist) called Vita version two. Within 18 months, the original bot logged 200,000 interactions, and the new AI interface now offers natural‑language ticketing,...
Dallas Cowboys’ CIO Breaks Down Data Silos Amid Modernization
Dallas Cowboys CIO Matt Messick is finalizing a multi‑year IT overhaul that includes a Lenovo device refresh, a migration to Microsoft Dynamics 365, and a new data strategy aimed at breaking silos. The team is preparing an AI‑driven dashboard to...
Student Loans Company Names Experienced Finance Sector Exec Kath Moore as New Digital Chief
Student Loans Company (SLC) has appointed Kath Moore, a veteran finance‑sector technologist, as its executive director and chief digital and data officer. Moore arrives from Alba, a Scottish SME‑focused start‑up bank, after senior stints at HSBC, Barclays, Prudential and Halifax....
From Discount to Data: Lidl Owner’s €11bn Wager on European Digital Independence
Schwarz Group’s digital arm, Schwarz Digits, has launched an €11 billion data centre project near Berlin, marking the retailer’s biggest investment ever and a push to create a sovereign European cloud platform. Chief digital officer Rolf Schumann says digital sovereignty will dictate...
Factors That Complicate Pricing When Using Microsoft Intune for Authentication
Microsoft Intune is a leading unified endpoint management tool, but its pricing becomes intricate when used for BYOD authentication. The base Intune Plan 1 costs $8 per user per month, yet BYOD scenarios demand additional services such as Microsoft Entra ID,...
Kennedys Appoints Global CIO From Baker McKenzie
Kennedys has appointed Milan Devani, formerly Baker McKenzie’s global infrastructure director, as its new global chief information officer, succeeding Paul Brotzel. Devani brings 26 years of legal‑IT experience, including extensive cloud transformation expertise. His role will focus on modernising Kennedys’ IT...