Why Your Ads Aren't Working
In this episode, host Richard Gaffin and Joy Sharma break down the five core levers of e‑commerce growth—landing pages, offers, creatives, customer journey, and marketing moments—and argue that the customer journey is the single most critical factor for scaling a six‑ or seven‑figure brand to eight figures. They explain that a well‑designed journey tailors offers and creative volume to specific audience cohorts and moments, boosting ad hit rates far more than simply cranking out more ads. Joy emphasizes that many brands mistake low ad performance for a creative problem, when the real issue is an unfocused offer and journey that fails to capture value. The discussion also touches on practical tools, like Chargeflow for automating chargeback disputes, and how to use data to test and iterate offers efficiently.
How Anyone Can Make $1,000,000 in 24 Months: How to Start Live Shopping in 2026
In this episode of the Gary Vee Audio Experience, Gary Vaynerchuk urges listeners to tap into the booming live social shopping market—now a half‑trillion‑dollar industry in China and rapidly growing in the U.S. via platforms like TikTok Shop and Whatnot....
Your Delivery Guy Might Be Your Brand Ambassador. (Sorry.)
In this episode of the Liquid Lunch Project, hosts Matthew Armiehan and Professor Luigi Rosa Bianca interview Randy Vlasic, founder of LIWMI Logistics, a third‑party trucking brokerage. Randy explains how his firm connects shippers with carriers, navigates rising diesel costs,...
Target Says Move Or Go, Walmart Bets On Beauty & Claude Wants Your Cart | Fast Five
The episode tackles two major retail trends: Target’s mandate for 150 remote merchandising staff to relocate to Minneapolis or accept severance, and Estee Lauder’s expanded layoff plan cutting up to 10,000 jobs, mainly in underperforming department‑store POS roles. Host Chris...
How to Use AI to Write Better Meta Ad Copy Without Losing the Human Touch
In this episode, SmartMarketer’s senior paid performance specialist Dominique Noble walks listeners through a repeatable, AI‑driven process for crafting Meta ad copy that retains human insight and brand voice. She emphasizes three core rules: feed AI detailed brand context, be...
The 42 Minute Playbook on Live Shopping
In this episode of the Gary Vee Audio Experience, Gary Vaynerchuk and Super Ordinary founder discuss the explosive rise of live shopping, especially on TikTok, and why brands are missing the wave due to corporate inertia and a misunderstanding of...
E643: Dos and Don’ts for Amazon Imagery in 2026
In this episode, host Dave interviews former professional poker player turned Amazon seller Michael Shackelford about best practices for Amazon main gallery images in 2026. Michael explains how AI tools enable rapid iteration and A/B testing, recommends mixing plain‑white shots...
GameStop Wants eBay for $56bn
In this episode of World Business Express, the hosts dissect GameStop’s unexpected $56 billion unsolicited bid to acquire eBay, questioning the feasibility of financing such a deal and its strategic rationale. They also explore the ongoing maritime crisis in the Strait...
Kingfisher’s DIY Ecommerce Strategy to Reach 30% Online Sales | WRC 2026
In this OmniTalk Retail episode, Roman Rolu, Group Digital and E‑Commerce Director at Kingfisher, explains how the DIY retailer plans to lift its online sales from 21% to 30% by making physical stores the hub of its digital strategy. He...
Grocery Automation Is Back on Retailers’ Radar with Ocado CEO Tim Steiner | WRC 2026
In this WRC 2026 interview, Ocado CEO Tim Steiner explains how grocery fulfillment is diverging worldwide, with the UK dominated by scheduled delivery, France by pickup, and the US split between the two. He argues that large‑scale, centralized automation works...
E642: Here’s the SOP On How to Actually Make Millions with Supplements
In this episode, host Dave interviews John Smitty of NutraMarketers about the massive U.S. supplement market—roughly $33 million in daily Amazon sales, or about $1 billion a month. They break down a step‑by‑step SOP for small brands or solopreneurs, emphasizing problem‑focused product...
Scaling to $300M+: Paid Media, Attribution & Building Teams That Win
In this live mentor‑table session, Smart Marketer CEO Molly Pittman chats with serial entrepreneur Rob Schmidt, whose two telemedicine brands—Winona and Willow—are on track to generate over $300 million annually with roughly $300 K spent daily on paid media. Schmidt breaks down...
How Pandora Thinks About AI, Emotion, and the Future of Jewelry Retail | WRC 2026
In this OmniTalk Retail episode recorded at the World Retail Congress, host Chris Walton interviews David Boynton, Managing Director for Northern Europe at Pandora, about the brand’s strategy amid economic pressure, the role of physical stores, and the impact of...
What If Your E-Commerce Store Doesn’t Have a Traffic Problem? | DJ Sprague and Scott Brantley
In this episode, hosts David Shomer and Ken Wilson interview e‑commerce veterans DJ Sprague and Scott Brantley about the hidden "profit crisis" that plagues online stores. They reveal that up to 38% of potential revenue leaks through ten often‑overlooked issues—such...
#516 - Amazon Japan, AI Ads, And Global Growth
In this episode, host Bradley Sutton chats with longtime Japan resident and e‑commerce expert Martin about the unique dynamics of selling on Amazon Japan and the broader Japanese marketplace. Martin explains how Amazon Japan has become the third‑largest Amazon marketplace...
Surviving D2C's Boom and Bust
In this episode of E‑Commerce Conversations, Chris Richard, co‑founder of the DTC luxury footwear brand Koyo, walks host Eric Bandles through a decade of building, scaling, and exiting a direct‑to‑consumer shoe company. He explains how early capital raises (totaling about...
How to Win in the Age of Interest Media: Live Shopping and AI
In this episode Gary Vaynerchuk dives into the rise of live shopping and AI, arguing that both are transformative forces reshaping commerce and entrepreneurship. He cites China’s $1 trillion live‑shopping GMV and TikTok’s growing affiliate market as proof that the model...
Q1 2026 vs 2025: What Changed in Ecommerce (The Data)
In this episode, Richard Gaffin and Steve Recook analyze Q1 2026 e‑commerce data versus Q1 2025, highlighting a 13.6% revenue rise driven mainly by returning customers. They note that Meta ad spend jumped 25.3% while ROAS only fell 3%, and...
Inside River Island’s Next Chapter in Ecommerce and Personalization | RTS 2026
In this RTS 2026 interview, River Island’s Director of Technology, Delivery and Transformation, Muriel Naber, shares her unconventional career path—from hospitality to retail tech—and how it shapes her customer‑centric transformation agenda. She explains River Island’s shift from technology‑driven projects to...
ASOS Exec Reveals How Flexible Fulfillment Is Changing Fashion Retail | RTS 2026
In this OmniTalk Retail interview, ASOS Brands Director Shazmin Malik explains how the company’s flexible fulfillment models—Partner Fulfill and ASOS Fulfillment Services—enable a global, multi‑brand ecosystem that serves 18 million customers across 200 markets. She highlights the rapid growth of these...
Parcel Shipping Operations: Moving Packages in Minutes with DHL
In this episode Kevin Lawton talks with Eric Ricardo, VP of Operations at DHL eCommerce, about how the company moves millions of parcels daily through a network of roughly two dozen U.S. facilities and a cross‑dock in Canada. Ricardo explains...
The Returns Problem: How to Keep Things Sold and Customers Happy | Reimagining Retail
In this episode of Reimagining Retail, host Susie David-Canyon and analysts Blake Drosch and Sky Canabis dissect the growing challenge of e‑commerce returns, which are projected to make up half of all retail returns by decade’s end despite online sales...
REFUNNEL Fixed What We Couldn't in 7 Days
In this episode, Jordan West of Social Commerce Club explains how his agency solves the TikTok Shop bottleneck for creators by using ReFunnel’s automated operations platform. He highlights four key pillars: custom landing pages and Shopify integration for seamless order...
Why Those Engagement Ring Ads Keep Finding You Ft. Hope Bellair
In this episode of In The Loop, host Michael Burpo and Punchmark Digital Marketing Manager Hope Bellair break down retargeting for jewelry retailers, explaining how it works across platforms like Meta and Google and how it can be automated using...
The Systems Behind Predictable Amazon Sales And Margin with Jon Klein
In this episode, Amazon growth strategist Jon Klein discusses how data‑driven systems and diversified sales channels fuel predictable Amazon revenue and margins. He emphasizes the importance of multi‑channel branding, continuous new‑product launches, and rigorous profitability tracking using tools like Sellerize...
#514 - How I Manage 300+ Amazon PPC Campaigns in 30 Minutes a Week!
In this episode of the AMPM podcast, hosts Bradley Sud and Keri Miller dive into the mechanics of managing over 300 Amazon PPC campaigns in just 30 minutes a week. They walk through a step‑by‑step keyword research process using Helium 10...
From Search to Conversation: How Is AI Rewiring the Traditional Shopper Funnel?
In this Euromonitor webinar, experts explain how AI is fundamentally reshaping the traditional shopper funnel, moving from keyword‑driven search to algorithmic, conversational discovery. They highlight early disruption signals such as TikTok Shop’s influencer‑driven model and the explosive growth of ChatGPT,...
5 Things Ecommerce Owners Need To Get Right Now
In this episode, the Hammersley Brothers outline five immediate priorities for e‑commerce owners, starting with pre‑building weather‑triggered campaigns to capitalize on unexpected climate events. They stress the importance of a year‑ahead event calendar—covering holidays, sales periods, and macro events like...
E640: How Much Money Can You Sue Competitors For on Amazon for IP Infringement?
In this episode, Dave interviews Alan Lee of Copycatch.ai, which helps Amazon and Shopify sellers identify and sue competitors for IP infringement using Schedule A group lawsuits on a contingency basis. Alan explains the types of infringement they encounter—trademark, copyright,...
Retail Daily Minute | Instacart Acquires Instaleap, David's Bridal Goes Agentic & GameStop Launches Power Packs
In this episode, Chris Walton covers three major retail developments: Instacart’s acquisition of Instaleap, giving the grocery‑delivery giant a foothold in Europe, Latin America and the Middle East; David’s Bridal’s push into AI‑driven commerce by tagging its entire catalog for...
We Found the Fix for the Biggest Problem in Affiliate Marketing
In this episode, host Siobhan and guest Yash, founder of Sorrel, discuss the fundamental flaws in current affiliate marketing—namely the "last‑click" credit model and coupon code leakage—that obscure true influencer impact. Yash unveils Sati, a new cookie‑less affiliate platform that...
3PL Fit: Staying in Your Lane Drives 3PL Growth
In this episode, Kevin Lawton talks with Dave Hariger, CEO of Swift House, about the evolution of his 3PL from a textbook resale operation to a boutique fulfillment provider focused on small brands. Hariger explains how a sudden loss of...
Is This The Beginning Of The End For QVC And Home Shopping TV? | Fast Five Shorts
The episode examines QVC Group’s looming going‑concern warning, driven by $6.6 billion in debt and a $2.9 billion credit facility that expires in October. Hosts discuss the sharp decline in QVC’s active consumer base—from 11.6 million in 2020 to 7 million—and argue that the...
Carrefour Grocery Shopping via ChatGPT | Fast Five Shorts
Carrefour has launched a grocery shopping integration inside ChatGPT in France, allowing users to get recipes, check product availability, build a basket, and choose delivery or click‑and‑collect without leaving the chat interface, though checkout remains on Carrefour’s site. Host Laura...
EcomFuel Founder on 2026 Industry Trends
In this episode, Andrew, founder of the EcomFuel community, breaks down the 2026 E-commerce Trends report based on surveys of 300 mid‑to‑large DTC brands. The four headline findings are: massive AI adoption with no clear financial edge yet; Amazon’s share...
The Future of CPG: Why Collectibility and Clean Ingredients Are Winning
Gary Vaynerchuk discusses the launch of Very Lucky, a clean‑ingredient fruit gummy that includes a collectible sticker, tying together his VFriends universe and a growing trend of collectibility in CPG. He explains how the product’s ultra‑clean formulation—driven by his wife...
Bed Bath & Beyond Buys The Container Store, Aerie Vs. AI & Has QVC Run Out Of Time? | Fast...
The episode covers three major retail headlines: Bed Bath & Beyond’s $150 million acquisition of The Container Store and its plan to create dual‑branded stores, Aerie’s “100 Aerie Real” pledge to ban AI‑generated models in its marketing featuring Pamela Anderson, and QVC’s alarming going‑concern...
E639: Maybe Credit Card Points AREN’T Going Away?
In this episode the host warns Amazon sellers about two looming cash‑flow threats: Amazon’s new policy to stop credit‑card payments for advertising and the DD7 payment schedule that delays payouts until seven days after delivery. He explains that the credit‑card...
Best Way to Segment a Catalog for AI Platforms
In this brief episode of Voices of Search, host Jordan Cooney chats with Katie Morrow, Director of Managed Services at ProductsUp, about the optimal way to segment product catalogs for AI platforms. They discuss how the choice of segmentation depends...
Key Themes at SXSW 2026 with Omnicom's Greg Brown
In this episode, Omnicom SVP of Innovation Greg Brown breaks down the six strategic themes from Omnicom’s SXSW 2026 recap, highlighting the shift from a reach‑driven economy to a trust‑driven, AI‑infused landscape. He explains how brands must move from traditional...
Why CTC Bought Into Commerce Roundtable
In this episode, host Nick and new partner Jimmy Kim discuss the origins and evolution of Commerce Roundtable, a community‑driven e‑commerce event that began in 2019 targeting the CBD/THC niche and has grown into a live conference series. They explain...
What Stephen Barnes Learned From His First Year as Owner of IJO
In this episode of In The Loop, Stephen Barnes reflects on his first year as owner of IJO, one of the jewelry industry's largest buying groups. He notes that ownership has given him full financial decision‑making authority, but the day‑to‑day...
Geofencing Turns Real-World Visits Into Targeted Digital Ads with Chris Seminatore
In this episode, Chris Seminatore, founder of Get Geofencing, explains how location‑based advertising—geofencing—captures a phone’s GPS signal to serve programmatic ads to users who physically visit specific places, turning real‑world foot traffic into highly targeted digital campaigns. He shares how...
Mondelez Overhauls Its $3.5 Billion Digital Commerce Strategy in Era of AI Search
Mondelez is revamping its $3.5 billion digital commerce platform to meet the rise of AI‑driven, agentic search, after learning retailers expect 30% of traffic to be agentic by 2028. The company unblocked bot crawlers, rebuilt sitemaps, and optimized site speed to...
Right-Sized Packaging: A Box Last Approach Means Lower Costs & Less Waste
In this episode, Kevin Lawton talks with Jeff Belcher and Craig Hall of CMC Packaging Automation about the evolution of automated, right‑sized packaging—from early mailing and holiday‑cake boxes to today’s e‑commerce solutions. They explain how CMC’s Carton Wrap and Genesis...
Apparel on DoorDash Is the Next Big Shift | Fast Five Shorts
The episode discusses DoorDash's expansion into apparel, with four brands—Urban Outfitters, Steve Madden, Dolce Vita, and Rally House—set to launch on the platform in spring 2026, following Foot Locker's recent debut. Hosts Chris and Jenna argue that this move reflects...
Aldi Hands Over Ecommerce to Instacart | Fast Five Shorts
Aldi has partnered exclusively with Instacart to power its newly redesigned website and mobile app, using Instacart’s Storefront Pro platform to deliver AI‑driven product discovery, shoppable recipes, and rapid delivery or curbside pickup. Hosts discuss how this move lets Aldi...
My Ideal Second Business
In this solo episode of E‑Commerce Conversations, host Eric Banholz explores the concept of running a second business—often a low‑maintenance, high‑margin venture that provides freedom while the primary e‑commerce brand continues to grow. He outlines the ideal characteristics of such...
What to Expect At Shoptalk Europe 2026: A Conversation With Adam Plom | 5IM
In this episode, Adam Plom, Vice President and Head of Content for Shoptalk Europe, previews the upcoming Shoptalk Europe conference in Barcelona (June 9‑11, 2026). He highlights the event’s pan‑European scope, bringing together retailers, brands, tech, investors and media across...
#510 - The Amazon Ads Mistake Costing Sellers Growth
In this episode, hosts Shivali Patel and Keri Miller interview Destiny Wishon, CMO of Better AMS, and Carrie Miller, a seven‑figure Helium 10 seller, about common Amazon advertising pitfalls. They explain how focusing solely on low ACoS can stifle growth, why...