The Real Cost of Building Financial Crime Tools In-House
Many firms attempt to build financial‑crime risk platforms in‑house, believing they’ll save money and retain control. Arctic Intelligence’s analysis shows that RegTech solutions are industrial‑grade ecosystems built on years of regulatory insight, which internal teams cannot match. Specialized talent, built‑in regulatory alignment, shared innovation and enterprise‑scale architecture give RegTech a decisive advantage. The article concludes that the real cost is not the investment in RegTech, but the expense of staying with a fragile, costly in‑house build.
Yaqoot by Zain KSA and Huawei Strengthen BSS and Enhance Digital Service Competitiveness
Zain KSA’s digital platform Yaqoot has partnered with Huawei to overhaul its Business Support Systems (BSS). The upgrade leverages Huawei’s AI‑ready, cloud‑native BSS suite, which already supports over 2.5 billion subscribers worldwide. The new infrastructure promises faster time‑to‑market for digital services,...
Workday Innovation Summit - Agentic AI Is Not a Point Solution. Customers Air Out Why AI Results Require Organizational Change
At the Workday Innovation Summit, the company showcased its agentic AI strategy, emphasizing the Sana platform as the unified interface for all AI agents. Adoption is already strong – 75% of Workday’s 11,500 customers use AI in core processes and...
Enterprise AI Is Missing the Business Core
Enterprises are pouring AI resources into peripheral productivity tools—calendaring, meeting summaries, and internal chatbots—while neglecting the core systems that drive revenue and costs. McKinsey finds only 39% of firms see earnings impact, underscoring the gap between broad adoption and deep...
University Hospitals Plymouth to Hold 90-Day Go-Live Event Ahead of Epic Launch
University Hospitals Plymouth (UHP) NHS Trust will run a 90‑day go‑live rehearsal beginning 28 April 2026, ahead of its full Epic electronic patient record launch on 23 July 2026. The trust is rolling out mandatory digital‑literacy training and early super‑user programs, borrowing...
Infor Index Shows AI Ambition Outpacing ERP Readiness
Infor’s Enterprise AI Adoption Impact Index reveals a stark gap between AI ambition and operational readiness, with more than half of 1,000 surveyed executives stuck in early‑stage deployments despite 80% believing they have the internal capability to scale. The study...
Syspro Betting On AI to Activate Manufacturing ERP’s Future
Syspro is repositioning its manufacturing ERP as an AI‑powered decision engine, embedding intelligent agents directly into core workflows. The AI agents validate sales orders, monitor inventory and flag supply‑demand imbalances in real time, preventing downstream disruptions. Through its AI Studio...
Orro Launches Exposure Management Service with AI-Powered Platform
Orro has launched a Continuous Threat Exposure Management (CTEM) service built on the Rapid7 Command platform and powered by AI. The solution aggregates data from more than 100 security tools and applies business context to shift focus from raw vulnerability...
Zendesk’s Lisa Munnings: From Seats to Outcomes for MSPs
Zendesk is accelerating an AI‑driven shift in its APAC and ANZ channel, moving partners from project‑based implementations to recurring, consultative services. In Australia and New Zealand the focus is on contact‑centre transformation using Zendesk‑Amazon Connect solutions that aim to displace legacy...
GitLab and Anthropic: Governed AI for Enterprise Development
GitLab has deepened its integration with Anthropic’s Claude model, making it the default AI engine within the GitLab Duo Agent Platform. The partnership embeds Claude‑driven code generation, review, chat, and vulnerability resolution directly into GitLab’s existing software development lifecycle, preserving...
AU10TIX Partners with Camunda for KYC/KYB Workflow Orchestration
Identity‑verification specialist AU10TIX has selected Camunda’s enterprise orchestration platform to power its high‑volume KYC and KYB workflows. The integration externalizes decision logic, allowing AU10TIX to scale verification scenarios, improve transparency, and route exceptions to human agents via Camunda’s Optimize and...
Why Procurement Platforms Are Now Judged on Adoption and Workflow Execution
Procurement platforms are now evaluated on real‑world adoption and workflow execution rather than promised features. Scanmarket by Unit4 topped the Info‑Tech Strategic Sourcing Data Quadrant with an 8.2/10 composite score, beating the category average of 7.3. The solution links sourcing,...
Customized Software Solutions Help Universities Meet Institutional Goals
Higher education IT departments are consolidating disparate tools onto unified platforms such as ServiceNow and Salesforce. Universities like Notre Dame, UNLV and Western Governors University have expanded these platforms beyond their original IT service‑management role to cover HR, security, compliance, and...
World ID Makes Case for Enterprise-Scale Authentication, but some Aren’t Buying It
World ID, the iris‑scanning identity platform co‑founded by OpenAI CEO Sam Altman, announced new enterprise‑grade features and partnerships with Zoom, DocuSign, Shopify, Okta, Tinder and VanEck. The upgrade adds multi‑key support, account‑based architecture, key rotation, recovery and session management to...
The Reinvention of Workday: From System of Record to Platform of Agents
Workday, the long‑standing enterprise finance and HR software leader, announced a strategic shift from a traditional system‑of‑record to a generative‑AI‑driven platform of agents. The plan leans heavily on roughly $3 billion spent acquiring AI specialists such as HiredScore, Evisort, Paradox and...
Thales First to Deploy SAP Cloud ERP on S3NS Sovereign Cloud in France
Thales has become the first enterprise to run SAP Cloud ERP Private on S3NS’s PREMI3NS sovereign cloud platform in France. The joint Thales‑Google Cloud venture aligns with the SecNumCloud 3.2 certification, ensuring data residency, encryption and French jurisdictional control. SAP...
ShinyHunters Leaks Data of Udemy, Zara, 7-Eleven in Salesforce Linked Breach
The ShinyHunters hacker group posted dark‑web listings that claim to expose data from Udemy, Zara and 7‑Eleven, all allegedly harvested from Salesforce‑linked environments. Udemy’s dump is said to total 2.3 GB and over 1.4 million records, 7‑Eleven’s 12.8 GB contains more than 600,000...
SymphonyAI Agents Cut Sanctions Workload by 90%
SymphonyAI’s Risk Intelligence (SRI) platform deployed AI‑driven agents for a major U.S. bank, cutting manual sanctions‑screening effort by 90% and slashing alert review time tenfold in a proof‑of‑concept. The agents reduced false positives by 99% and achieved over 98% agreement...
Introducing Expense Agent in Dynamics 365 Business Central
Microsoft announced Expense Agent, an AI‑powered expense management tool for Dynamics 365 Business Central. The agent automatically extracts data from receipts, categorizes spend, and builds expense reports, allowing employees to review and submit with minimal effort. It is designed for...
Turning Customer Experience Into a Growth Engine
Microsoft announced a suite of new agentic AI capabilities across Dynamics 365 and Microsoft Copilot Studio, including real‑time voice agents and specialized AI assistants for contact centers, sales, and customer insights. The voice agents extend traditional IVR with generative AI,...
A Guide to Intune Suite Licensing for Endpoint Management
Microsoft has refreshed its Intune licensing structure for 2026, outlining three tiers—Plan 1, Plan 2, and the Intune Suite add‑on. Core Intune capabilities remain in Plan 1, while Plan 2 introduces firmware‑over‑the‑air updates, specialty device management, and a micro‑VPN tunnel. The Intune Suite bundles...
Industry Shipping Complexity Increases the Need for Integrated Shipping in Business Central
Manufacturers and distributors face rising cost pressure and logistics complexity, prompting a need for tighter shipping integration. Insight Works' Dynamic Ship app embeds carrier selection, real‑time rate shopping, label generation, and tracking within Microsoft Dynamics 365 Business Central. The solution supports...
EPG & Locus Robotics Announce Strategic Partnership
Ehrhardt Partner Group (EPG) has forged a strategic partnership with Locus Robotics, fully integrating Locus’s autonomous mobile robot (AMR) fulfillment solution into EPG’s ONE warehouse management system (WMS). The combined offering is now demonstrated at EPG’s Logistics Solution Center in...
FICO Tech Helps Absa Slash Fraud and Double Debt Recovery
Absa Group partnered with analytics firm FICO to embed its Customer Communication Services (CCS) across fraud prevention and debt collection functions, becoming the first South African big‑five bank to use WhatsApp for real‑time fraud verification. The integration with FICO Falcon...
Softlink Global Rolls Out a Single Digital Backbone
Softlink Global announced that more than 30 freight forwarders across ten countries migrated to its cloud‑based ERP platform in April, bringing over 1,000 users onto a single digital backbone. The rollout spans key trade corridors in Asia, the Middle East,...
Watch Out UK Taxpayers: 28,000 HMRC Staffers Just Got an AI Copilot
HM Revenue & Customs has equipped 28,000 staff with Microsoft Copilot licences after a Whitehall trial showed an average daily time saving of 26 minutes per user. The rollout follows a 2025 pilot across 20,000 civil servants where over 70%...
Break Free From Spreadsheet Chaos and Redefine Financial Leadership with Cloud ERP
CFOs are moving from pure reporting to real‑time strategic partners, driven by the need for faster decision‑making. Legacy ERP systems and spreadsheet‑based data stitching create risk and slow finance teams, prompting a shift to connected cloud ERP platforms. Integrated cloud...
SAP Sapphire 2026 News, Trends and Analysis
SAP Sapphire 2026 in Orlando highlighted the launch of Joule, a generative‑AI copilot, and emphasized multi‑agent orchestration within the Business Technology Platform. The event also showcased SAP’s sustainability suite, which now integrates ESG data directly into its cloud services. A...
What CFOs Get Wrong when Evaluating AI-Powered Invoice Processing in NetSuite
CFOs are being pressured to adopt AI for accounts‑payable, yet many vendors overpromise on capabilities. In NetSuite, effective AI must deliver measurable field‑level accuracy, automated GL coding, and reliable exception routing without sacrificing data integrity. The article outlines concrete questions—accuracy...
AI PCs, Endpoint Security and the End of Time-Based Refresh Cycles
Enterprises are moving AI workloads from the cloud to the endpoint, giving rise to the AI PC – a laptop or desktop equipped with on‑device neural processing units. Analysts project AI PCs will capture 55 % of the PC market by...
Transamerica Taps Swiss Re Platform to Streamline Life Insurance Claims
Transamerica announced a partnership with global reinsurer Swiss Re to modernize its life‑insurance claims process. The insurer will implement Swiss Re’s PromiseXP digital platform, which automates intake, streamlines communication, and supports more consistent decision‑making. The rollout is scheduled for completion...
It's Time to Make Agentic Automation Scalable
Enterprises are wrestling with siloed automation tools that cannot communicate, creating risk for AI agent deployments in regulated sectors. SS&C’s WorkHQ offers a cloud‑native control plane that unifies AI agents, digital workers, and human approvals into governed, end‑to‑end workflows. The...
Reward & Recognition : Configure Business Rule to Avoid “No Budget Holder” Issue for Top Hierarchy
SAP’s Reward & Recognition module can block top‑level employees from nominating peers when the "Nominator" budget hierarchy is used, because the system expects a budget holder but the root of the hierarchy has none. SAP recommends adding a custom business...
SAP and S3NS Accelerate Trusted Cloud Adoption in France With Thales as First Strategic Customer
SAP and S3NS announced a strategic partnership to deliver SAP RISE private cloud on S3NS’s SecNumCloud‑qualified PREMI3NS platform, with deployment slated for the second half of 2026. The service will keep data stored, processed and encrypted in France, meeting French...
Transforming Raw Alerts Into Real Security Outcomes with Seceon
Seceon aiSIEM transforms scattered security alerts into correlated, high‑confidence intelligence, enabling faster, more accurate threat response. The platform uses AI‑driven behavioral analytics and MITRE ATT&CK mapping to detect attacks such as credential‑spraying and stealth malware. Real‑world examples show how Seceon...
How Ignoring Digital Friction Erodes Your Competitive Advantage
Digital friction—slow VPNs, crashing apps, heavy software— erodes productivity and security as employees silently adapt rather than report issues. TeamViewer research shows 40% of workers regularly use workarounds, while 48% of organizations say IT dysfunction delays critical projects. The article...
Automotive Canopy and Tray Manufacturer Manages 6,000 SKUs with Self-Implemented ERP
Australian 4WD accessory maker Trig Point replaced spreadsheets with the cloud‑based MRPeasy ERP in just three months. The implementation gave the company control over more than 6,000 part numbers across two factories and integrated seamlessly with Xero accounting. New matrix...
Microsoft Entra Agent ID Flaw Enabled Tenant Takeover via Privilege Escalation
Security researchers at Silverfort uncovered a critical flaw in Microsoft Entra's Agent ID framework that let the Agent ID Administrator role modify any Application Service Principal. By adding themselves as owners, attackers could inject credentials and impersonate high‑privilege accounts, including Global...
Backup Under Attack
Ransomware groups are now targeting backup repositories, forcing organizations to reassess their data‑protection strategies. Many firms rely on immutable storage, but the protection often depends on policy settings that can be overridden by privileged users. Andy French of Object First explains...
Alaska Airlines and Hawaiian Airlines Transition to Shared Passenger Service System for More Seamless CX
Alaska Airlines and Hawaiian Airlines have completed a migration to a shared Sabre passenger service system, consolidating bookings, mobile apps, loyalty programs, and airport check‑in under one platform. The unified system lets travelers manage trips across both carriers through a...
Building a Center of Excellence for Ansible
As Ansible adoption accelerates, enterprises face fragmented automation efforts that hinder scale. Establishing a Center of Excellence (CoE) provides a governance hub that defines standards, curates reusable content, and coordinates cross‑team initiatives. The CoE’s core team—product owners, automation architects, engineers,...
13 Hidden Costs of Password-Based Authentication (With Real ROI Math)
Passwords impose hidden, multi‑million‑dollar costs that span IT support, security breaches, compliance fines and lost revenue. A single reset averages $70, while credential‑based breaches cost $4.9 M on average and SMS OTP delivery can exceed $100 K annually. The article shows that...
Osaic Adds Scribe AI to Craft Step-by-Step Guides for Advisors
Osaic, the platform serving more than 10,000 financial advisors, has integrated Scribe, an AI‑driven workflow‑documentation tool. Scribe automatically records screen actions and converts them into step‑by‑step guides, promising documentation up to 12× faster and information retrieval 63% quicker. The partnership...
How France’s Tech Dependency Plan Could Influence ERP Decisions
France has launched a government‑wide program requiring ministries to map all technology dependencies on non‑European vendors, covering infrastructure, AI, databases and core systems. The Interministerial Directorate for Digital Affairs is spearheading the effort, with the Direction interministérielle du numérique (DINUM)...
The SaaS Mess: How Enterprises Lost Control Of Their Software
Composable ERP was hailed as a modular, LEGO‑like strategy, but five years later it has left enterprises tangled in fragmented SaaS applications and siloed data. The resulting complexity drives higher licensing and maintenance costs while increasing downtime risk. Gartner’s vision...
Northern Trust and Saphyre Expand Collaboration
Northern Trust announced an expanded, structured, rules‑based workflow platform for its Investment Operations Outsourcing (IOO) clients, covering the entire account lifecycle. The upgrade builds on its partnership with fintech Saphyre, which provides automation for complex middle‑office events. The new solution...
Tech News: Diligent Touts AI Board Member and Agentic GRC Workforce
Diligent announced its AI Board Member assistant and a suite of agentic GRC tools embedded in the Diligent One Platform. The AI Board Member can retrieve board materials, industry news, and provide tailored guidance on AI, cyber risk, and audit,...
How CrowdStrike Is Helping The Industry To Withstand AI-Driven Vulnerability Deluge: Exec
Cybersecurity leader CrowdStrike unveiled Project QuiltWorks, an initiative that merges its Falcon Spotlight platform with multiple frontier AI models to accelerate vulnerability discovery and remediation. Prompted by Anthropic’s Claude Mythos disclosure, the program aims to pre‑empt AI‑driven exploit spikes by...
AI Agents Are Already Inside Your Digital Infrastructure
A new Cloud Security Alliance report finds that 82% of enterprises host unknown AI agents and nearly two‑thirds have suffered AI‑agent‑related incidents in the last year, creating a growing "retirement debt" of lingering permissions. The surge in autonomous agents is...
ServiceNow and Google Cloud Unite AI Agents for Autonomous Enterprise Operations
ServiceNow and Google Cloud announced an expanded partnership at Google Cloud Next, introducing a suite of AI agents that can autonomously detect, diagnose and resolve enterprise issues across 5G networks, retail operations and IT systems. The solutions leverage Google’s Gemini...