Today's Human Resources Pulse
Greenhouse completes acquisition of Ezra AI Labs, adding voice‑AI interviewing
Greenhouse announced the completion of its acquisition of Ezra AI Labs, a voice‑AI interviewing platform. The technology enables on‑demand, role‑specific conversations that are scored against a uniform rubric, delivering transcripts and explainable evaluations. The deal expands Greenhouse’s structured hiring methodology to the earliest stage of the recruiting funnel.
Is Personal Security the New Must-Have Benefit?
Employers are adding 24/7 personal‑security platforms such as Our Bond as voluntary benefits to address a three‑decade high in U.S. safety fears. The mobile app connects employees to live agents, shares location, dispatches emergency assistance and can add services like bodyguards for an extra fee. Providers charge a flat per‑employee rate, positioning the offering as affordable and promising ROI through lower turnover, insurance claims and productivity losses. Analysts predict customizable safety benefits will become a standard corporate perk within the next decade.
Upskilling, Digital Infra Investments to Sustain IT-BPM Growth – ADB
The Asian Development Bank’s 2026 Development Policy Report urges the Philippines to keep investing in digital infrastructure and upskilling to sustain its IT‑BPM sector. The report highlights that broadband costs and talent shortages threaten competitiveness, even as the industry accounts...
PayPal Is Slashing 20% of Its Workforce as New CEO Unveils Turnaround Plan
PayPal announced a restructuring that will eliminate roughly 20% of its workforce, about 4,760 jobs, over the next two to three years. The cuts are part of a $1.5 billion run‑rate savings program unveiled by new CEO Alex Lores, who took...
New Jersey Department of Labor Publishes Final ABC Rule
After a year‑long delay, New Jersey’s Department of Labor issued a final rule implementing the state’s ABC test for worker classification. The final rule scales back the controversial provisions of the earlier proposal, eliminating industry‑specific examples, the treatment of software...
HR Salaries in Charity Sector on the Rise
HR salaries in the charity sector jumped 11% year‑on‑year, lifting the median pay to £36,000 (≈ $45,700). Finance roles fell 4% and CEOs saw a 2% dip, highlighting divergent compensation trends. The CharityJob data, covering 55,000 listings, also recorded an 18%...
Employment Law Reform Is Redesigning Operating Models for Operations Leaders
UK employment law reforms are reshaping operating models for operations leaders, beyond simple compliance. New day‑one rights, expanded statutory sick pay, stronger redundancy and whistleblowing protections, and the Fair Work Agency collectively increase workforce variability and reduce the margin for...
Labor Market Outperforms Expectations with Hiring Surge
We've been in the camp the labor market was stronger than what most thought. Big jump in hiring last month and a tick up in quits. We don't think people would be quitting if they didn't have better options. A big...
Re‑engaging Passed Candidates Rarely Works as Expected
The silver medalist concept is one of recruiting's most seemingly sensible ideas - vetted candidates plus warm pipeline equals faster time to fill. It's also one of the most reliably underexecuted ideas we've ever devised. And the candidates you already put...
Southern Cities Capture Six of Top 10 Spots for Graduate Hiring
Graduate hiring has migrated to the South, with Birmingham topping the WSJ‑ADP ranking at the 96th percentile for entry‑level hires, 88th for affordability and 85th for wages. Tampa surged to second place, posting perfect 100th‑percentile scores in hiring and affordability...
Branch Launches TipCalc to Automate Tip Pooling and Cashless Payouts for Restaurants and Reduce Errors at Close
Branch, a workforce‑financial platform, launched TipCalc, an automated tip‑pooling and cashless payout tool for restaurants. The solution pulls real‑time data from point‑of‑sale systems, applies custom sharing rules, and distributes tips nightly to workers’ Branch accounts. By replacing manual spreadsheets, TipCalc...
‘Your Craft Is Obsolete’: WiseTech Staff in Limbo as AI Touted as Better than Humans
WiseTech, the Australian logistics‑software firm listed on the ASX, announced a plan to cut roughly 30% of its global workforce – about 2,000 of its 7,000 employees – over the next 18 months as it pivots to an AI‑led model....
The Great AI Upskilling of the Travel Workforce
Travel companies are beginning a wave of AI upskilling, but only a handful—Airbnb, Amadeus, SNCF, Expedia and Booking.com—have formal programs that target both engineers and non‑technical staff. Airbnb’s internal “AI for Non‑Developers” workstream and a dedicated Staff AI Innovation Engineer...
How Are Employers Using AI Agents in Canada?
Canadian executives see AI agents as central to future work, with 77% already deploying them for tasks like knowledge sharing and 66% planning fully integrated AI‑human workforces. The technology is reshaping hiring and performance management, as 59% report changes in...
Unions Are Having a Moment in Publishing. Here’s Why.
Workers at the University of Chicago Press announced a plan to unionize, creating the first union in the nonprofit publisher’s 130‑year history. The move follows similar union drives at Hachette Book Group, Catapult Books and the American Library Association, all...
Rajeev Singh Rejoins Yokohama ATG as CHRO
Yokohama ATG announced the appointment of Rajeev Singh as its chief human resources officer, effective April 20, 2026. Based in Mumbai, Singh will head the company’s global HR function across India, the United States and Europe. He returns to the...
Companies Are Increasingly Favoring Temporary Staff Over Permanent Hires
Employers in the U.S. and Europe are turning to temporary staff as economic uncertainty and AI disruptions make permanent hiring riskier. Staffing firms such as Randstad, Robert Half and PageGroup report that contract‑work revenue is holding up better than permanent‑placement...
HR Tech 2026 Q1 Funding Review
The HR‑tech sector entered a subdued Q1 2026 after a record‑breaking finish to 2025. While the number of deals stayed roughly flat, total capital deployed dropped noticeably, reflecting tighter investor appetites. Large late‑stage rounds slowed, but early‑stage activity held steady....
Freshworks Is Cutting 500 Jobs as AI Writes More than Half Its Code
Freshworks announced it will eliminate roughly 500 positions, about 11% of its global staff, as AI now generates more than half of the company’s code. The restructuring carries a one‑time charge of approximately $8 million and will funnel savings into its...
Want to Show Your Nurses Appreciation? Fix Your Hospital Communications
Hospitals will celebrate nurses during National Nurses Week, yet chronic communication breakdowns threaten morale and patient safety. A recent survey shows one in nine nurses learn policy changes after they’re already in effect, and more than 80% link missed messages...
Why Most Employers Are Sticking with Big 3 PBMs over Alternatives
Employers are reevaluating pharmacy benefit managers (PBMs) as the FTC’s antitrust actions and bipartisan legislation spotlight the Big 3—CVS Caremark, Cigna Express Scripts, and UnitedHealth Optum Rx. A 2025 National Alliance survey found 61% of 324 employers have switched or...
New Immigration Rule Threatens Truck Driver Pool, Safety Claims Questioned
PBS just did a story on immigration in trucking This guy from Waste Management is not happy with the changes “I think long term the biggest concern is that this rule reduces the available pool of talented and safe drivers...
How SMEs Can Become Learning Organisations, without the Corporate Bureaucracy
Small and medium‑size enterprises (SMEs) often overlook knowledge management, assuming it belongs to large corporations. In reality, their informal processes cause frequent knowledge leakage whenever staff leave or projects end, leading to hidden costs and slower growth. The article argues...
Are Your Disciplinary Processes up to Code?
The updated Code of Good Practice: Dismissals (Schedule 8), gazetted on 4 September 2025, forces South African employers to overhaul disciplinary policies. It requires written notice, language‑appropriate hearings, and a genuine opportunity for employees to respond. Non‑compliance can lead the CCMA to deem...
Intuit Unveils QuickBooks Workforce, Radically Transforming Human Capital Management for Small and Mid-Market Businesses
Intuit announced QuickBooks Workforce, an AI‑native human capital management suite that sits inside QuickBooks Online, Online Advanced and Intuit Enterprise Suite. The platform unifies payroll, time tracking, benefits, recruiting, performance and compliance, replacing the 7‑25 disparate tools many small and...
Why 'Insurance for Living' Can't Wait
The World Life Insurance Report 2026 reveals a stark mismatch between younger workers’ expectations and what insurers deliver in group life coverage. Only 19% of carriers provide portable policies, while 44% of under‑40 employees want coverage that follows them across jobs....
King’s Award for Wrexham Construction Firm Who Transforms Lives by Building Opportunity
Wrexham‑based construction firm Pave‑Aways has been awarded its first King’s Award for Enterprise in recognition of its ‘Looking After Our Workforce’ programme. Launched in 2020, the initiative has supported nearly 500 individuals, including 288 from disadvantaged backgrounds, creating 70 new...
Leeds Father Leads Rally for Six‑Week Paternity Leave After Wife’s Near‑Fatal Birth Complications
Nathan Barnes, a Leeds father whose wife nearly died during childbirth, spearheaded a demonstration demanding six weeks of statutory paternity leave at 90% pay. His personal ordeal underscores growing criticism of the UK’s two‑week, low‑pay allowance and adds momentum to...
When Reputation Becomes Operational: Lessons From the Mandelson Vetting Scandal
The Peter Mandelson vetting controversy illustrates how reputational risk has become an operational imperative. Rapid public scrutiny led to the dismissal of a senior civil servant and forced urgent reviews of the appointment process. The episode shows that traditional, siloed...
Fullcast Expands Fullcast Pay with Real-Time Commission Automation
Fullcast rolled out a major upgrade to its Fullcast Pay platform, adding omni‑role crediting, a rep‑facing dashboard and deeper Salesforce, HubSpot and Snowflake integration. The enhancements promise to replace manual spreadsheet‑based commission processing with real‑time, automated accuracy, giving CROs and...
Guardian HR Launches Guardian University, a Compliance‑training Platform for Payroll and HR Teams
Guardian HR announced the launch of Guardian University, a compliance‑training platform that pairs a new learning management system with a legal‑reviewed course library. Developed with law firm Fisher Phillips, the solution aims to simplify mandatory training for payroll and HR...
Global Benefits | Developing a Data-Driven Benefits Strategy
Generali Employee Benefits highlights the growing complexity of managing multinational employee health plans, where divergent public and private healthcare systems, shifting disease trends, geopolitical instability, and accelerating medical inflation create unique risk profiles in each market. The article argues that...
Redcliffe Labs Elevates Gaurav Jain to COO, Marking Five-Year Internal Rise
Redcliffe Labs announced Gaurav Jain as its new chief operating officer, capping a five‑year ascent from senior vice‑president to the helm of operations. The promotion underscores the firm’s strategy of cultivating leaders from within as it scales a technology‑driven, consumer‑first...
Find Three Things to Appreciate About Difficult Coworkers
If you hate a co-worker, I've got a trick for ya. Anddd let's be real, we have allllll had that co-worker who gets under our skin. You've probably heard of gratitude journaling (and don't be one of those people who rolls their...
Jamie Dimon Warns CEOs to Fire Jerks, Slash Bureaucracy and Shrink Teams
JPMorgan Chase chief Jamie Dimon told investors at the Norges Bank Investment Management conference that firms must fire underperforming managers, eliminate bureaucratic inertia and shrink teams to survive. His blunt advice, framed as three “brutal truths,” is aimed at CEOs...
Google DeepMind UK Staff Vote 98% to Unionise After Classified Pentagon AI Deal
Google DeepMind’s UK researchers voted 98% to join the Communication Workers Union and Unite, becoming the first frontier AI lab to unionise. The vote follows a newly disclosed classified Pentagon contract that lets the military use Google’s AI for any...
Why Your LMS Dashboards Are Lying To You: Completion Rates ≠ Skill Growth
L&D dashboards still lean on course completion rates, treating them as proof of learning. The article argues that completion, time‑on‑task, and satisfaction are vanity metrics that don’t reveal skill growth. It proposes a shift to skills‑mapped learning: define a taxonomy,...
10 Remote Onboarding Best Practices to Skyrocket Productivity and Retention
The article outlines ten best‑practice steps for remote onboarding, emphasizing a structured checklist, early pre‑boarding, clear expectations, and continuous manager involvement. It highlights how a repeatable workflow—supported by onboarding software like Process Street—reduces delays, improves new‑hire productivity, and boosts retention....
Why the Mission Matters for Engineers at This Top Workplace
Alexandria Insights, a Service‑Disabled Veteran‑Owned Small Business, earned a spot on Engineering.com’s Top Workplaces for Engineers 2026. The firm highlights its mission‑driven focus on national‑security systems, offering engineers end‑to‑end project ownership from concept through sustainment. Robust back‑office support and multidisciplinary...
Hantavirus Threat Sparks Nurse Pay Crisis, Funding Doubtful
And if this hantavirus outbreak is as bad as Covid in 2020, yall better get prepared bc the nurses WILL leave bedside if they aren’t paid appropriately. And we know yall administration is not about to give emergency medical funds:
Beyond Salary Cuts: Rethinking People’s Value in Work
The assumption seems to be that the best use we have for people is eliminating their salaries. I don't think that's the only option. New Still Burning episode with @techgirl1908 https://t.co/ep0rVWhSMx
71% of Executives Report Rising Burnout, Highlighting a Leadership Crisis
Development Dimensions International’s Global Leadership Forecast 2025 reveals that 71% of senior leaders report increased stress, up from 63% in 2022. The surge eclipses the 55% burnout rate among rank‑and‑file employees, underscoring a growing mental‑health gap at the top of...
Add Veteran‑Only Filter to LinkedIn Recruiting
It’d be cool if @LinkedIn had a simple toggle to only show veterans in search results when using the recruiting platform. Maybe they have it and I’ve missed it. Would be a great feature that seems relatively easy.
Microsoft’s 2026
Buried in @Microsoft ’s 2026 Work Trend Index is something most companies are not ready to hear. And every manager should read it https://t.co/vld8FUMOdD
Delhi HC Upholds Compulsory Retirement of IAF Civilian Employee in Forgery Case
The Delhi High Court upheld the compulsory retirement of a civilian carpenter employed by the Indian Air Force after he was found guilty of forging union receipt books and collecting subscription fees without authorization. The bench rejected the employee’s claim...
Recruiting Methods Remain Unchanged for Two Centuries
@mattalder telling us how recruiting in itself has not changed in 200 years. Sad, but true. #RIS https://t.co/WBiz2mr60N
Humility, Agility—Keys to Unlocking HR Greatness in the Age of AI
MetLife’s CHRO Shurawl Sibblies argues that HR greatness in the AI era hinges on humility, active listening, and transparent communication. She stresses that employees’ fear of AI‑driven layoffs can be mitigated by openly sharing what is known—and unknown—about AI’s impact....
The Great Salesforce Gender Divide: Insights From Our 2026 Salary Survey
The 2026 Salesforce Ben Salary Survey reveals persistent gender differences in role distribution, compensation priorities, and satisfaction metrics within the Salesforce ecosystem. Women are far more likely to start in admin positions (51% vs 37% for men) while men are four...
The Trust Gap: Redefining the Relationship Between Benefits Advisors and HR
A panel at the BenefitsPRO Broker Expo highlighted a deep trust gap between benefits advisors and HR departments. Advisors often bypass HR to sell directly to CFOs, while HR perceives advisors as product‑focused brokers. Panelists urged a shift toward strategic...
SBI Staff Federation Intensifies Protest over Outsourcing
The All India State Bank of India Staff Federation has called a two‑day strike, now backed by multiple bank unions and pensioner groups, over alleged outsourcing of permanent roles, a freeze on messenger recruitment, and safety concerns. The union argues...
Research: Why You Shouldn’t Treat AI Agents Like Employees
A new randomized study of 1,261 managers shows that treating AI systems as employees rather than tools harms accountability, error detection and professional identity. When AI is framed as an employee, personal accountability drops 9 points, escalation requests rise 44%,...