Dutch Bros Sees Low Turnover, 500 Operators in Pipeline
Operator turnover at Dutch Bros is in the "low single digits." The company has 500 people in its operator pipeline. $BROS
Shift to Experience‑First Culture to Rebuild Trust and Profit
Employee engagement 101: Rethinking EX in the age of declining trust https://t.co/xdbYxFC31N @CX_Network #EmployeeEngagement & #trust have stagnated, even declined. This 3-pillar framework helps reorg operations, shift from profit-first #culture to experience-first & drive profit https://t.co/5FFfnOqlCA
Team Success Starts with Personal Growth, Not Just Work
I tell my team to work harder on themselves than on their jobs. Because the best version of the team comes from the best version of YOU.
Surveillance AI: Tool or Threat Depends on Your Framing
It's all about framing. Everyone here on X gave Mark Zuckerberg shit about forcing his employees to surveil themselves to build models. That's one framing. Today I am using a stealth mode company to do the same thing on my computer....
Kishani Noori Fields Questions on Sourcer Mindset
Kishani Noori still taking questions after her session on Rewiring the Sourcer Mindset at #RIS https://t.co/tj47Dou3Qf
Great Bosses Empower, Protect, and Lead by Example
The bosses we will aways remember: 1 told us our work mattered 2 opened career doors 3 defended us when we needed it 4 recognized and rewarded us 5 developed us as leaders 6 inspired us to stretch higher 7 led by example 8 provided us a safe...
Microsoft Offers Cash, Stock, and Healthcare to Retirees
scoop: Here's what Microsoft is offering long-serving employees to voluntarily retire. Some Microsoft employees will be offered a package of healthcare, cash, and stock vesting if they voluntarily retire. Full details 👇 https://t.co/2A6NPrfaAP
Media CEOs Earn Billions While Employees Need Centuries
Our survey of media CEO pay: It would take the avg. WBD employee 1,378 years to make what David Zaslav earned in one, David Ellison's comp hit $63.2 mil. & he stuck Paramount w/ a $648 life insurance tab, and...
Join Our Growing Northern Virginia Content & Social Media Team
Our Northern Virginia–based, in-person team is growing. We’re currently looking for new talent to join our Content & Social Media team as a Content & Social Media Producer at ACB Ideas. Click the link to learn more, apply, and help spread the...
Leadership Sets the Pace: Values Start at the Top
The Bottleneck is Always at the Top of the Bottle - CX Journey™ https://t.co/c0dwtu2RwQ If leaders don’t model the values they preach, the organization won’t either. Full stop. https://t.co/9LMUcvSodl
Tech Layoff Anxiety Falls as Job Hunting Slows
Tech professionals' concerns about layoffs have decreased, survey by Indeed finds. At the same time, there is less job hunting. AI looms, but other factors are also influencing career paths. (My write-up in @ZDNET) https://t.co/bM07BSY2rK
Align Incentives, Not Identities, to Build Collaborative Teams
Most teams don’t fail because people are “bad collaborators.” They fail because incentives and competing identities sort them into silos. My new @HarvardBiz piece explains how to create successful teams in a special issue on "How to Collaborate Better" Along with @LauraKriska...
Match Group Pauses Hiring to Fund AI Expansion
Tinder owner Match Group is slowing hiring to pay for its increased use of AI tools https://t.co/J34RDl1kHn
Beyond Salary Cuts: Rethinking People’s Value in Work
The assumption seems to be that the best use we have for people is eliminating their salaries. I don't think that's the only option. New Still Burning episode with @techgirl1908 https://t.co/ep0rVWhSMx
Labor Market Outperforms Expectations with Hiring Surge
We've been in the camp the labor market was stronger than what most thought. Big jump in hiring last month and a tick up in quits. We don't think people would be quitting if they didn't have better options. A big...
Re‑engaging Passed Candidates Rarely Works as Expected
The silver medalist concept is one of recruiting's most seemingly sensible ideas - vetted candidates plus warm pipeline equals faster time to fill. It's also one of the most reliably underexecuted ideas we've ever devised. And the candidates you already put...
New Immigration Rule Threatens Truck Driver Pool, Safety Claims Questioned
PBS just did a story on immigration in trucking This guy from Waste Management is not happy with the changes “I think long term the biggest concern is that this rule reduces the available pool of talented and safe drivers...
Add Veteran‑Only Filter to LinkedIn Recruiting
It’d be cool if @LinkedIn had a simple toggle to only show veterans in search results when using the recruiting platform. Maybe they have it and I’ve missed it. Would be a great feature that seems relatively easy.
Find Three Things to Appreciate About Difficult Coworkers
If you hate a co-worker, I've got a trick for ya. Anddd let's be real, we have allllll had that co-worker who gets under our skin. You've probably heard of gratitude journaling (and don't be one of those people who rolls their...
Microsoft’s 2026
Buried in @Microsoft ’s 2026 Work Trend Index is something most companies are not ready to hear. And every manager should read it https://t.co/vld8FUMOdD
Recruiting Methods Remain Unchanged for Two Centuries
@mattalder telling us how recruiting in itself has not changed in 200 years. Sad, but true. #RIS https://t.co/WBiz2mr60N
Hantavirus Threat Sparks Nurse Pay Crisis, Funding Doubtful
And if this hantavirus outbreak is as bad as Covid in 2020, yall better get prepared bc the nurses WILL leave bedside if they aren’t paid appropriately. And we know yall administration is not about to give emergency medical funds:
Create a Safe, Trusted Workplace for Honesty and Initiative
"You want people to feel safe enough to be honest at work but also trusted enough to take ownership and initiative." - Sloane Payne (EP.500) With thanks to @AlphaSenseInc, @CanoeAI, and SRS Acquiom.
Master Candidate Engagement with SmartRecruiters Talent Communities
Campaigns in #SmartRecruiters Talent Communities: A Complete Guide to Candidate Engagement https://t.co/k4AtNTigox by @sapachauri >a very good explanation. #EnSw #SAP #SuccessFactors #Recruiting #Recruitment
AI Forces Leaders to Choose Cuts or Productivity Gains
AI is forcing companies into difficult decisions. Some leaders are using it to reduce headcount, while others are using it to push productivity higher without expanding teams. The divide is becoming clear. AI may not eliminate all jobs, but it is changing...
Looser Firing Rules Boost Productivity, Wages, Modestly Affect Unemployment
"Labor Market Fluidity and Aggregate Productivity" https://t.co/KoT8flEFKs "easing dismissal restrictions... raises labor productivity, output, and wages, while the unemployment rate responds only modestly" https://t.co/jfr8AjboI2
Don't Judge Candidates by Tattoos; Focus on Policy
This is “look at his tattoo” line of attack is not how you should pick or fail to pick a candidate. Oppose Platner if you like, but do it based on policy or some more valid personal failing. The tattoo...
AI Overcapacity Fuels Self-Preferencing, Undermines Real Sense‑Making
Recruiting Brainfood - Issue 499 https://t.co/Gjptm9PGe7 AI Self-preferencing, Overcapacity of AI, one insane essay on sense making models for organisations when nothing out there is real and playing games being a great spend of your time... https://t.co/mfMP1PeGNy
Humor Exposes Hiring Gaps, Sparks Direct Outreach
I posted a meme during the Usher NPR Tiny Desk. Me as a Black recruiter vs a hiring manager who cannot find Black talent. 40K reach. A hiring manager DM'd me that day. One post. That instinct is what I...
7 Warning Signs Your A‑Player Is About to Quit
Losing an A-Player sucks. I lost an A-player once and I didn’t even see it coming. Never let that happen to you. Here are 7 signs your top performer could be on the move: 1. Communication Dips 2. Routine Slips 3. Overly Agreeable 4. Conflict Aversion 5....
Accountability Means Understanding, Not Micromanaging—Evolve with Digital Twin
Holding people accountable means understanding them and their circumstances well enough to assess whether they can and should do some things differently, getting in sync with them about that, and, if they can't adequately do what is required, removing them...
CEOs Tighten Ops While Tech and Marketing Thrive
Native Mode CEOs tech teams and marketing seem to be on point. They are having to push hard on ops: HR - Wider pay bands, narrower promotion criteria. CFO - Bigger token budget, smaller planning cycle IT - More legible, less budget
Only Adaptable, Hands‑on Leaders Survive in Agent-Driven Work
Strong agree -- "The two types of people that will not survive are pure people managers, and people that are rigid and don't want to change and evolve." A ton of managers couldn't do the work of their direct reports and...
HR's Buzzword Hunt Leaves Great Resumes Unnoticed
The HR Lady after Ctrl+F'ing your resume for her favorite buzzwords and getting zero results
HubSpot’s Early Culture Code Inspires AI‑native Playbooks
One thing that really worked for HubSpot in the early days was that we published our "culture code" which, at the time, was quite unique. I'm waiting for someone to create a version of that for a truly ai native company....
Remote DevOps Role Fully Paid for Argentinians
If you live in Argentina and want a remote job in DevOps there is a fully paid role for you and you get to work remotely.
Xbox Revamps Leadership to Blend Legacy and Fresh Expertise
Microsoft's Xbox chief says today's Xbox platform changes are all about "promoting leaders who built Xbox and bringing in new leaders with consumer and technical expertise we do not yet have." https://t.co/w1w8EJy23P
Labor Dept Drops Defense of Biden Overtime Rule
"The US Department of Labor is ending its legal defense of a Biden-era regulation that widened the eligibility for overtime pay for millions of workers" https://t.co/4J1oWYdNXc @parker_purifoy
SAP SuccessFactors Streamlines I‑9 and E‑Verify Compliance
1H 2026 #SAP #SuccessFactors #Onboarding: Enhanced I-9 and E-Verify Compliance Process https://t.co/82AT49euQt >lots of great enhancements for the I-9 and E-Verify processes. #EnSw #HRTech #HR #HCM
Key Highlights From SAP SuccessFactors 1H 2026 Release
#SAP #SuccessFactors Release 1H 2026, Important notes on EC, Platform, Time Management, my view https://t.co/Dy9N9cozdX
Person‑Centric Model Leads SAP Learning’s AI‑Driven Upgrade
From Tracking to Acting: Strategic Insights from the #SAP #SuccessFactors #Learning 1H 2026 Release https://t.co/eBlDul0qL9 by @snahata >lots of #AI features, but the person-centric model is a big enhancement. #EnSw #HRTech #HR #HCM #LMS
SuccessFactors
1H 2026 Release: Streamlining Data after Employment Terminations in #SuccessFactors Employee Central https://t.co/ziJejLz3eW >a good feature for cleaning up data. #SAP
AI Agents Emerge as Enterprise Workforce Layer
AI agents are becoming a new enterprise workforce layer. @IrenaCronin and I write this newsletter every week. AI agents are becoming a new enterprise workforce layer because they can move beyond simple chatbot tasks and operate inside real business workflows. They can...
AI Trims Workforce, Keeps only Cleaners, Nanny
Big news from the Huber house: We have elected to make our team 50% smaller. The chef and gardener did not make the cut. AI has made our ability to do those jobs way easier. The cleaner and nanny get to stay. Thank...
AI Will Dismantle Middle Management, Empower Value Creators
AI is enabling companies to replace managers Middle-management bureaucracy is going to be eliminated. Intelligence at the center, AI-powered value-creators at the margins.
Leadership Accountability Drives True Culture Transformation
Accountability: The Non-Negotiable in Culture Transformation - CX Journey™ https://t.co/q8EEonrIvP Culture changes when leaders model values – and hold each other to them. Leaders are the culture. If they can’t hold each other accountable, no one else will. https://t.co/BecMw1B6ZK
New Features Unveiled in SAP SuccessFactors 2026 Release
First Half 2026 Release: What’s New for #SAP #SuccessFactors Performance & Goals https://t.co/cOzqLILfzV #EnSw #HRTech #HR #HCM
Transform Leaders to Influence Others Through Coaching Programs
RT @JoeContrera Speaking, coaching, and leadership development programs that will engage, change, and influence your leaders so they can more effectively influence others. Learn more here: https://t.co/tnVkOiV0eu #leadership #leadershipdevelopment #leadershipcoaching https://t.co/oSfIHLX59K
Craft a Standout Job Description to Attract Top Advisors
When a small firm is hiring, it can be challenging to stand out and reach the right people. In this article, Daniel Yerger describes how he created a job description template for early career advisors that communicates the firm's benefits,...
Looks Influence Hiring: Lookism Shapes Future Work
What Your Face Is Worth at Work What if your career isn’t just shaped by your skills—but by your appearance? This episode dives into the rise of “looksmaxxing” and the uncomfortable truth about lookism in hiring and workplace success. As Gen Z...