Behavioral systems, not talent, drive team success
Research shows that high‑performing teams stumble when they lack a defined behavioural system that governs how members interact. Studies from the University of New Hampshire and Google’s Project Aristotle found that interaction norms outweigh individual intelligence in delivering results. Companies such as Netflix illustrate the impact by codifying explicit cultural rules that guide collaboration.
ADP Research finds fewer than one‑in‑four employees feel confident their jobs are safe, highlighting a major communication gap. Workers who perceive security are six times more engaged, 3.3 times more productive, and twice as likely to stay. Front‑line managers and individual contributors report the lowest safety confidence, while over 60% log up to five unpaid hours weekly. The report urges employers to deliver clear, consistent messaging and defined expectations to curb burnout and turnover.
I was talking with someone recently about making a design hire, and it led somewhere I didn't expect. There are, I think, two quite different things that get grouped together under the label of "design." There's aesthetic, visual, brand design. The stuff...

Marsh Risk has appointed Katrina Zafiriadis to lead its newly established Service Delivery Practice for the U.S. and Canada. Zafiriadis, who brings two decades of service delivery and operational resilience experience, previously served as chief of staff to Marsh Risk...

Women are rapidly moving into senior roles across the global air‑cargo sector, shifting the industry from a traditionally male‑dominated hierarchy to a more inclusive leadership model. Their rise coincides with the sector’s digital transformation, AI‑enabled forecasting, and heightened sustainability pressures,...

In this episode, Leah Wood and Nick Nader of ISOS Technology discuss modernizing fragmented federal IT Service Management (ITSM) environments using Atlassian’s Jira Service Management (JSM). They explain how legacy ITSM setups—often a patchwork of tools like ServiceNow, spreadsheets, and...

Dr. Catherine Knibbs, founder and CEO of Children and Tech, was named one of the 2026 Top 20 women in cyber by the Most Inspiring Women in Cyber Awards. Her work bridges cyber‑trauma, child protection, privacy and data security, creating frameworks...

The 16Personalities team is launching a new "Leadership Reset" series on March 30, delivering 16 personality‑specific articles throughout April that explore self‑care for leaders. The initiative cites the DDI Global Leadership Forecast 2025, which found 71% of leaders experiencing heightened...

The article debunks the widely repeated claim that 70% of change initiatives fail, tracing it to a misquoted 1993 study. It criticizes popular change‑management frameworks—Kotter, ADKAR, Lewin, McKinsey’s Influence Model, BCG’s Change Delta, and even Nudge Theory—for lacking peer‑reviewed evidence...
Muzinich & Co. announced senior leadership appointments, adding a chief risk officer and chief investment officer to steer its expanding global credit platform. The firm is broadening its footprint across Europe, Asia and Latin America, aiming to capture heightened demand...

The piece reveals that every employee— and the leader—optimizes for a personal goal such as stability, recognition, autonomy, craft, efficiency, income, comfort, or meaning. These divergent optimization targets create invisible tension that often masquerades as personality clashes or poor communication....

AB InBev’s chairman Martin J. Barrington will step down after nine years, ending a tenure that began in 2019. Barrington, a former Altria CEO, joined the board in 2015 and was granted two term extensions despite the company’s age‑limit rule....

Irene Mihai, Policy Director of the Romanian Photovoltaic Industry Association, highlighted the critical role of mentorship, collaboration, and inclusive workplace practices in attracting and retaining talent in the solar sector. She noted that women now represent roughly 40% of the...

Insurance carriers are confronting a surge in acute mental‑health cases that demand intensive crisis care, driving higher underwriting and claims exposure. Societal stressors, pandemic fallout, and workforce shortages have shifted demand from routine outpatient therapy to emergency stabilization. Emerging psychedelic...

Kekst CNC, the strategic communications subsidiary of Publicis Groupe, named longtime executive Lyndsey Estin as co‑CEO of its U.S. operations on March 30, 2026, succeeding Jeremy Fielding. She will share global leadership with London‑based co‑CEO Richard Campbell, who continues to run non‑U.S. business....
How do you know when it's time to take a leap? I did exactly that when I left The Huffington Post (@HuffPost) in 2016 to found @Thrive Global, helping people adopt healthy habits that drive better health outcomes, engagement, and productivity — one...

The article argues that AI will only displace white‑collar roles when organizations overlook the uniquely human traits that drive value. While machine learning can automate data‑intensive tasks, skills such as empathy, creativity, and nuanced judgment remain irreplaceable. Companies that integrate...
Residence, the global network of creative agencies, announced two senior leadership changes. Ben Langsfeld was named Chief Creative Officer, taking charge of client‑facing strategy and day‑to‑day creative execution. Co‑founder Orion Tait moved into the newly created Creative Chair role, concentrating...

Telefonica Germany is planning a management board reshuffle as early as April, according to Handelsblatt. The review will concentrate on the business‑customer division led by Andreas Laukenmann, who took charge of the O2 brand after joining in September 2023 from Vodafone. The...
CNN’s expose of abuse at René Redzepi’s Noma triggered a wave of self‑examination in fine dining. In response, chefs across Minnesota introduced a formal handbook, daily debriefs and mentorship programs to build healthier kitchens, marking a tangible push against entrenched toxicity.
South Florida announced the hiring of Chris Mack as its new men’s basketball head coach after Bryan Hodgson left for a new opportunity. The move brings a veteran coach with ACC experience to a program seeking to improve its competitive...
Synchronoss Technologies appointed Pat Doran as chief executive after Lumine Group completed its acquisition. The leadership change comes as Lumine shares fell to C$22 (≈$16.30) on the TSXV, underscoring the need for swift operational integration and growth.
Microsoft announced a sweeping HR reorganization that installs Leslie Lawson Sims as VP of People & Culture, sees Chief Diversity Officer Lindsay‑Rae McIntyre exit, and creates a workforce‑acceleration unit. The changes aim to embed AI, rapid skill development and inclusive...
Amazon announced its internal Project Kobe, a blueprint for 225,000‑sq‑ft supercenters that blend grocery, general merchandise and a warehouse‑scale fulfillment hub. The pilot stores in Illinois and New Jersey will rely on AI‑driven assortment planning and warehouse robots, a move...
Coca‑Cola’s longtime chief James Quincey announced his resignation effective March 31, saying the rapid rise of artificial intelligence demands a new kind of leadership. He will hand the reins to COO Henrique Braun, while Quincey moves to executive chairman.

During the week of March 23‑27, several channel vendors announced senior leadership changes aimed at strengthening AI‑driven security, scaling SaaS revenue, and expanding federal cloud compliance. 7AI named Israel Barak as chief information security officer to accelerate AI‑enabled SOC operations. JumpCloud,...

Edward Hardy has been promoted to Head of Editorial at Air Cargo Week, after joining as editor in May 2022. During his tenure, the publication expanded its editorial team, launched the GATEWAY magazine, and adopted a digital‑first strategy. Hardy will...

The article introduces the "curiosity tour" – a leadership practice where executives leave their desks, observe daily work, and ask open‑ended questions instead of judging or fixing. It highlights five common reasons employees stay silent, such as lack of confidence...

Swiss Re has appointed Teodora Aldenhoff as Chief Pricing Actuary for Life & Health Continental Europe. Aldenhoff, a UK‑qualified actuary with a master’s in financial mathematics, joins the leadership team after 15 years at the firm, most recently overseeing L&H...

Stanley Bergman, a South African refugee, led Henry Schein from a $225 million regional dental supplier to a $13.2 billion Fortune 500 distributor over 36 years. He emphasized hiring for character, fostering diverse opinions, and aligning the business with social values. Under his...
CFOs are rethinking succession planning as automation erodes traditional entry‑level finance roles. They cite rotation programs, cross‑training, mentorship, and formal talent reviews to keep junior staff engaged and develop future leaders. Process documentation and AI‑enhanced decision‑making are used to preserve...

Emami Limited appointed former Bain partner Dhruv Aggarwal as chief growth officer, effective 25 March 2026, to sharpen its FMCG growth strategy. Aggarwal brings two decades of consulting, turnaround and global experience across India, the US, UK and Germany. In parallel, Sunfeast...

The article explains how intentional company culture fuels productivity, talent attraction, and brand reputation. It cites research showing happy employees can be up to 13% more productive and outlines practical steps—like open communication, recognition, team‑building, inspiring workspaces, and work‑life balance—to...

It's important to view individual decisions in the broadest possible context. For example, if the Responsible Party being challenged has a vision, and the decision being disputed involves a small detail of that overall vision, the decision needs to be...

New: Meltdown at the new indie distributor Row K, @elmayimbe has the details. President Megan Colligan and marketing chief Ben Carlson are set to exit after just 7 months. Cash problems; strategic re-set seems underway for Chris Woodward and Raj...

Unlimited paid time off (PTO) is gaining traction among Asian startups as a talent‑attraction tool, shifting focus from hours logged to results delivered. While the perk promises higher loyalty and productivity, startups often face unclear usage expectations, perceived inequities, and...
"Emotional needs, such as feeling valued and supported, mattered more than functional needs like pay, benefits, and hours in retaining and supporting talent." https://t.co/xLzSKDM6Fz < we all crave joy and appreciation in our work
The challenge of remaining away from the spotlight - and the corrresponding temptation to reenter the arena - is discussed with characteristic insight and candor by @JeffreyPfeffer in at least one of his books about power - all are essential...

Wishpond Technologies Ltd., an AI‑enabled marketing solutions provider, announced that COO Jordan Gutierrez will become chief executive officer on March 26, 2026, succeeding founder Ali Tajskandar. Tajskandar will transition to CEO of SalesCloser, a newly spun‑out public company, while staying on Wishpond’s board. The...

The article promotes asking “Is this your best work?” as a leadership prompt to spark self‑reflection and elevate quality standards. By framing feedback as a question rather than criticism, managers turn routine reviews into coaching conversations. The technique reveals gaps...

KnitWell Group appointed Sarah Evans as chief human resources officer, overseeing people strategy for its eight retail brands that serve over 21 million U.S. customers. Evans will manage talent acquisition, total rewards, HR systems, as well as corporate communications, belonging and...

Sembcorp Industries announced that chairman Tow Heng Tan will retire on June 1 after a 50‑year corporate career, having served three years as chairman and five on the board. Andreas Sohmen‑Pao, the long‑time head of BW Group, has been named chairman‑designate and...

Stanford GSB researchers led by Nir Halevy applied construal level theory to explain why strategic surprises catch organizations off guard. They argue that both overly abstract and overly concrete thinking create blind spots that distort information interpretation. The study suggests...

A surprisingly low employee turnover rate can mask hidden challenges for organizations, including skill atrophy and stalled internal mobility. The Work Institute suggests a healthy turnover range of 10‑15%, while the 2025 US Mercer Turnover Survey cites a 13% voluntary...

The article argues that true employee commitment, unlike forced compliance, is generated through genuine relationships and mutual investment. It outlines three practical levers—demonstrating care, committing to people through development, and aligning personal benefits with organizational goals—to transform intent into action....

Charter’s Transform conference in Las Vegas gathered 4,000 HR and tech leaders to dissect AI’s rapid infiltration of the workplace. Speakers highlighted that AI adoption is a team sport, requiring shared experimentation and clear focus on high‑impact domains. They urged...
Lundberg Family Farms announced the promotion of Suzanne Sengelmann from chief growth officer to chief executive officer, making her the first woman to lead the 85‑year‑old rice‑products company. She succeeds Craig Stevenson, the firm’s first non‑family CEO, and is credited...
Hims & Hers announced it will stop actively marketing compounded GLP‑1 drugs and focus on a broader portfolio of FDA‑approved, branded GLP‑1s through a new partnership with Novo Nordisk. The pivot follows a 70% stock plunge and aims to sustain...
Meta announced a 700‑person workforce reduction and a new stock‑option package worth up to $921 million for six senior executives. The moves are part of a broader restructuring aimed at accelerating the company’s AI‑first product strategy.
The Institute for the Works of Religion (IOR) announced that Luxembourg banker François Pauly will assume the presidency of its Board of Superintendence on April 28. Pauly succeeds Jean‑Baptiste Douville de Franssu, whose tenure saw a sweeping reform of the...
James Quincey announced he will step down as Coca‑Cola chief executive on March 31, handing the role to COO Henrique Braun. Quincey said the rapid rise of artificial intelligence demands a new leadership style to drive the company’s next wave of...