Today's Management Consulting Pulse
Mitsubishi Chemical and Accenture Launch AI‑Focused Joint Venture
Mitsubishi Chemical has partnered with Accenture to create a joint venture aimed at driving AI‑enabled business reinvention and operational transformation for clients. The collaboration combines Mitsubishi’s industry expertise with Accenture’s digital capabilities to accelerate AI adoption across enterprises.
High-Performing Leadership Teams Are Built, Not Bought
In this episode of So What from BCG, Georgie Frost talks with Khadija Benhamada, former Chief of Staff and now Chief People Officer at Merck, and Judith Wallenstein, Global Leader of BCG’s CEO Advisory Practice, about how to deliberately build high‑performing leadership teams. They explain that such teams require clear purpose, psychological safety, trust, and a diversity of thought, and that CEOs must take personal responsibility for shaping the team’s dynamics, hiring for future potential, and fostering collective intelligence. The conversation also highlights the critical partnership between CEOs and chief people officers in driving culture, making courageous talent decisions, and navigating today’s heightened uncertainty and scrutiny.
AI-Driven Infrastructure Takes Center Stage at MWC26
MWC energy is building. In just a few days, we’re back in Barcelona, where connectivity, AI, policy, and enterprise transformation converge on one global stage. I’ll be on the ground at #MWC26 tracking how intelligent infrastructure, AI-native networks, and real-world enterprise...
Responsive Strategy Beats Forecasting, Improves Monthly Position
Bad strategy pretends to predict the future. Good strategy improves your position every month. Responsiveness is the advantage. : #Strategy #Leadership #Business https://t.co/EAzG89BayF
Synpulse Strengthens Global Leadership in Commercial Insurance & Reinsurance with New Promotions
Synpulse announced the promotion of Marcel Loetscher to Senior Partner and Joel Smith to Partner within its Commercial Insurance, Reinsurance, ILS and Delegated Authority (CRID) practice. Loetscher, a 16‑year veteran who founded the New York office, will now head the...
Unify AI for Employees and Customers to Boost Service Velocity
Why are you running separate AI stacks for your employees and your customers? The "service" logic is the same. Convergence between the Contact Center and ITSM is the only way to achieve true operational velocity. Stop managing silos; start managing...
AI Levels Playing Field for SMB Automation
.@Workday falling 10% after giving below estimates 2027 guidance is no sigh of relief for SaaS sector. Once again folks, no amount of vibe coding can produce complex systems like HCM, CRM, or SCM. Besides migration costs in such scenarios...
When Software Can’t Replace Judgment
Everest Group’s new whitepaper reveals that automation cannot fully resolve the complexities of global hiring, emphasizing the need for human judgment alongside technology. The report categorizes Employer of Record (EOR) providers into three maturity levels, highlighting a shift toward strategic...
AI Becomes the Glue for Enterprise System Integration
My take: CIOs are not (yet) showing any interesting in vibe coding or spec coding their own CRM or ERP. However, there is appetite — and growing quickly — for using AI to much more seamlessly integrate other systems with core...
Build Autonomous AI Agents: From Definition to ROI
How to build autonomous AI agents in 2026 👇 1️⃣ Define the job 2️⃣ Choose model (Rule / LLM+Tools / Hybrid) 3️⃣ Embed via APIs 4️⃣ Enable goal-based autonomy 5️⃣ Add safety controls 6️⃣ Track ROI & optimize AI isn’t just chat anymore. It’s embedded, autonomous, and operational....
Scalo Partners With Databricks to Speed up Data & AI Innovation for Enterprises
Scalo announced an expanded partnership with Databricks, joining its Consulting and Service Integration Partner Program to bolster its Data & AI practice. The collaboration enables enterprise clients to centralize data on a lakehouse foundation, streamline data flows, and deploy AI...
Innovation Thrives Across All Four Generative AI Layers
The Generative AI stack is evolving fast — but its foundation remains the same. This Gartner visual breaks down the four essential layers powering today’s AI ecosystem: • Infrastructure – Compute, storage, and the platforms that make AI possible •...
Pitch User Research to BAs as Risk Mitigation
I've watched so many user researchers try to win over business analysts by talking about understanding users, empathy, better experiences. And I've watched those same BAs completely ignore them. Because BAs fundamentally don't care about users. At least not in the...
Government Digital and Data Profession Unpacks New ‘Evaluator’ Role
The Government Digital and Data Profession has introduced a dedicated “digital evaluator” role within its capability framework to embed evaluation directly into agile digital projects. The initiative follows a Treasury‑led review that highlighted shortcomings in how digital programmes are funded,...
Only Propose What You Can Confidently Defend
Stop lying in your proposals. It’s literally costing you business. I reviewed an agency proposal last week. They included hourly estimates for every phase. I asked: “Is this the way you’d prefer to do it?” They said no. “Then why is it in your...
Even Top Experts Stumble on Their Own Messaging
The smartest experts I work with can solve anyone's problem... but their own. Case in point? My client Chris Piper is brilliant. He’s helped multiple businesses scale past 8-figures. He even helped Codie Sanchez grow her business from $2M to $10M in...
Huron Consulting Group Inc (HURN) Q4 2025 Earnings Call Transcript
Huron Consulting Group reported record third‑quarter 2025 revenues, with RBR reaching $432.4 million, a 16.8% year‑over‑year increase. The Healthcare segment drove growth, posting a 19.9% rise in RBR and expanding operating‑income margin to 30.9%. Adjusted earnings per share climbed 25% to...
Simplify Landing Page Copy to Double Conversions
Here's something that feels deeply wrong but the data is undeniable. When you write landing page copy at a professional reading level—the kind that sounds polished and sophisticated—it converts at 5.3%. When you simplify that same copy to a 5th-7th grade reading...
Leadership Wins by Choosing Fewer, Higher‑Impact Priorities
Many leaders chase more. I choose better. I thought growth meant more more meetings, more projects, more noise. It looked productive. It wasn’t. When everything matters, nothing does. Results improve when you remove what doesn’t move them. My rule: • Fewer priorities • Fewer meetings • Fewer distractions • Higher standards Simplicity...
Industry Leader Mark Coad Joins 24 Hour Business Plan as Partner and Senior Advisor
24 Hour Business Plan (24HRBP) announced that veteran marketer Mark Coad has joined the firm as a Partner and Senior Advisor. Coad, who has led major agencies such as IPG Mediabrands Australia and OMD, will advise on strategy, leadership, governance...
Confront Challenges Directly: The Only Path to Resolution
“The best way out is always through.” In strategy and leadership, avoidance masquerades as sophistication. We reframe, defer, reorganise—anything to bypass the hard conversation, the failing unit, the flawed assumption. But complexity rarely dissolves when ignored. It compounds. The issues we...
Hire an OBM: Boost Execution, Cut Stress
You think doing everything yourself = control. But it actually equals mistakes, delays, and a client experience that is either sloppy , leaves you exhausted or both . You’re losing time, money, and sanity. An OBM who’s in your corner...
AI Shrinks Education Skill Gap by 75% on Tasks
New randomized experiment shows AI narrows skill gaps. We found this among talent levels at the same job, but this paper looks at education. They find that AI reduces the gap between more & less educated people on a business...
OpenAI's Frontier Alliances Deploy AI Coworkers Enterprise‑Wide
New tech, same enterprise playbook: @OpenAI launches Frontier Alliances partner program https://t.co/yEKHI4YUFy OpenAI announced Frontier Alliances, which is a set of system integrators and consultants aimed at deploying "AI coworkers" across enterprises. https://t.co/fOh7eg2rwh
Meta Secures AI Future with In‑House Chip Strategy
$META is and has been in the chip business. It will build and buy and make sure it has ample compute to achieve its AI era ambitions. 👀🚀 https://t.co/1qcNqVVws8
Edge Computing Cuts Bandwidth, Sends Only Essential Video
Scaling to dozens (or hundreds) of smart cameras? Bandwidth chokes fast if everything streams 24/7 Edge compute flips the script: process locally, send just metadata, pull video only when it matters. Cleaner networks, smarter ops across retail, warehouses, even healthcare. Solid demo...
Edge Computing Brings Millisecond Decisions to Critical Industries
When decisions depend on milliseconds, moving data closer to where work happens matters. Edge computing and edge AI are reshaping manufacturing, energy, healthcare, and smart infrastructure, where latency, autonomy, and reliability are critical. More: https://t.co/0MYapoejKN @TMobileBusiness Partner
Enterprise Tech Pivots to AI Agents, Not Features
1/ Today’s enterprise tech news wasn’t about features. It’s about a structural shift. @AnthropicAI launches enterprise agents. @Veeam introduces AI recovery. @IBM embeds agents across software. New firms building AI visibility layers. All points to a key new trend… 🧵👇 https://t.co/GvaoSt4t37
LLMs Driving Sharp Rise in Tech Productivity
It turns out that tech output productivity has tilted up sharply the last couple of years. It’s clear that there is now a new ghost in the machine. And it looks a whole lot like an LLM. https://t.co/L5RyHkXXgh
Silos Drain Efficiency and ROI: 10 Critical Reasons
Check out the latest article in my newsletter: 10 Reasons Why Organizational Silos Leak Efficiency and ROI https://t.co/BJ7Lp8BpTC via @LinkedIn #data #digitaltransformation #AI #leadership #businessstrategy
Boards Demand Business Impact Over Technical Threat Metrics
📈 The Board is over "Red, Yellow, Green" charts. They want financial risk quantification. Moving from technical metrics to business risk is the #1 theme for CIOs at RSA this year. Stop reporting on "threats" and start reporting on "impact."...
Machine Learning Shifts KPI Focus to Right Signals
How machine learning reframes KPI design: systems optimize relentlessly. So the real leadership question isn’t “Are we tracking performance?” It’s “Are we tracking the right signals?” https://t.co/FfVafJZaUk via @mitsmr #AI #MWC26 https://t.co/qKrkhqgMNN
AI SEO Success Demands Classic Change Management Playbook
The AI SEO transformation requires a decades-old proven playbook: Organizational change management. https://t.co/S1mGzgdyUf via @Kevin_Indig, @sejournal
No-Code AI Powers 2025’s Top Machine Learning Trends
How could you use no-code AI to boost your projects? Top 10 Machine Learning Trends to Watch in 2025 https://t.co/e65AsSHtq4 #AI #MachineLearning #IoT #WMC26 #5G
Inside SAP's Future Strategy at Analyst Council
On the ground for the @SAP Analyst Innovation Council meetings. Digging into SAP's strategy moving forward. All discussions under NDA...but looking forward to digging into the details. #CIO #strategy #ERP #AI #HCM #CX #Data https://t.co/pFVziQGjU8
Leaders Win by Anticipating Three Moves Ahead
Leadership Consequences: Why Leaders Think Three Moves Ahead. How can you see and seize new opportunities https://t.co/I1wYvHSfzO #leadership #commonsenseleadership #innovation https://t.co/cWXUpl0zPz
Shift Advantage to Humanity, Not Automation, When Game Changes
https://t.co/YCt9g8aLZ2 When the game changes, copying what looks “advanced” is usually the wrong move. Advantage doesn’t disappear — it moves. Toward accountability, proximity, and scaling humanity instead of automating it away. #strategy #innovation #leadership #outthinker @TMobile @BestBuy @Starbucks @HarvardBiz
Airbnb Automates One-Third of US/Canada Support with AI
Airbnb says a third of its customer support is now handled by #AI in the US and Canada. (TechCrunch) #JVGpost https://t.co/944r0JiVne https://t.co/wPKkdmHAmF
Prompts Boost Productivity Only Within Established Systems
“20 ChatGPT prompts to boost your productivity.” Useful? Yes. Transformational? Only if used correctly. Here’s the nuance most prompt collections miss 👇 1️⃣ Prompts don’t create productivity — systems do GTD, Pomodoro, Eisenhower, Ivy Lee… These frameworks worked before AI....
AI Will Move From Tool Discovery to Pre‑authorized Governance
My take: MCP increasingly looking like a pre-agentic, pre-runtime view of how AI integrates with systems. It assumes AI needs standardized, reflective tool discovery at run time. But we now see it doesn’t. It can just read the code, schemas, and...
Open-Weight Models Will Eclipse Proprietary AI by 2027
Open-weight models are no longer chasing proprietary AI. They’re drafting behind it at full speed. The performance gap likely closes for good by 2027 as optimization + fine-tuning outpace frontier scaling. CIO warning: Don’t lock strategy to model leaders. The advantage is...
Clarity Beats Uniform AI: Define Your Customer Identity
If everyone has the same AI, AI isn’t the advantage. Clarity is. Who are you to your customers? : #AI #Strategy #Leadership #Business #Innovation https://t.co/JZtALylZ7J
OpenAI Teams Up With Consulting Firms for Enterprise AI
🚨 ANALYST TAKE: OpenAI just partnered with the very management consulting firms AI is supposed to replace. Here’s why this is NOT really a contradiction. It’s actually one of the key endgames of enterprise AI. Thread 🧵👇 https://t.co/wTKfR4kW6t
CIOs Won’t Replace Core Enterprise Apps with AI
Not one CIO we are talking to is vibe coding a replacement to $NOW or $SAP or $ORCL or other critical business apps. It simply isn’t happening and it won’t. 👀 This doesn’t mean AI isn’t disrupting some software, but this...
Apple’s Cash Return Beats Rivals’ AI Spending, Shows Strategic Restraint
Apple returned $106.1 billion to shareholders. While its competitors collectively committed $500 billion+ to AI infrastructure. Sometimes the most strategic AI decision is knowing when not to build. Source: https://t.co/KNtNLIRTOQ
C‑Suite and Front‑Line Miss AI Efficiency Gap
The AI efficiency gap: Why the C-Suite and the front line are living in different worlds by @Timothy_Hughes https://t.co/oDC8OKpx4r @DLAIgnite #SocialSelling #DigitalSelling #Leadership #ArtificialIntelligence #Innovation #Technology #TechNews #Sales #Marketing #Culture #Strategy https://t.co/ACegbrqNxG
Only 5% of CIOs Escape AI Pilot Purgatory
Pilot purgatory is where AI ROI goes to die. 💀 Break the cycle. Learn what the 5% of successful CIOs are doing differently in 2026. Full episode: https://t.co/dJs86sTyRD #CXOtalk #AIValue #CIO https://t.co/n8dG53BcbS
Don’t Overengineer Procurement: Match Solutions to Problem Scale
“Some #procurement change initiatives end up applying a Rolls-Royce solution to a mini-car problem, resulting in the high risk of ineffectiveness.” 🔗 https://t.co/6TgpmcYe7z #purchasing #supplychain https://t.co/k9MI9F8Iuj
Reassess AI Bottlenecks: Align Budgets with Current Constraints
Question for your next meeting: "What's the binding constraint on our AI projects right now, and is it the same constraint we assumed six months ago? If the answer has changed and our budget allocation hasn't, we have a problem." What would your...
US Consulting Firms See Record AI-Driven Growth
US consulting firms are on track for their fastest growth since the post-COVID boom, with 90% of clients saying they plan to hire consultants to help implement AI https://t.co/NIBF3wa0ti [Reg Req] #ArtificialIntelligence #Innovation #Technology #Tech #TechNews https://t.co/y20KMT7T8E
Altman Calls Out AI Washing, Warns Real Job Losses
Sam Altman admitted some companies are "AI washing", blaming layoffs on AI that would've happened anyway, while warning real displacement is coming https://t.co/Jgwyq4EIrm #ArtificialIntelligence #Innovation #Technology #Tech #TechNews https://t.co/ajaCzbeWya