Know What's Happening in Management
Know What's Happening in Management
Promoting Top Frontline Workers May Undermine Team Engagement
Promoting high‑performing frontline staff into supervisory roles often backfires because leadership ability isn’t guaranteed. Gallup data shows 65% of supervisors earned their positions through performance, while only 30% were selected for supervisory experience. Those promoted without leadership preparation tend to be less engaged, dragging down overall team engagement.
iOCO, the JSE‑listed technology services group, has eliminated its work‑from‑home policy, requiring all 4,300 staff to work full‑time from the office. CEO Rhys Summerton said the change has produced measurable gains in productivity, fewer errors and higher customer satisfaction. The move aligns iOCO with other tech giants like Amazon and Google that have recently ended hybrid arrangements, though it faced notable employee pushback. Despite concerns about attrition, the company reported virtually no unwanted turnover.
Three months ago, a Make More Money student’s pipeline was referrals and luck. Last week, they sent me this message. They’re a solo developer specializing in Webflow. They did around $250K in revenue last year, but the model was brittle. Every...
You are a manager now. You cannot fix someone who does not want to be fixed. Know when to cut your losses. THE HARSH REALITY:
Peter Cuneo, former Marvel CEO, outlines a repeatable playbook for rescuing underperforming businesses. He stresses that cultural misalignment is often the hidden cause of failure and that diagnosing problems requires listening to insiders. Successful turnarounds hinge on assembling a decisive...
Don’t cascade OKRs. Build a Solar System Many teams cascade OKRs. But this often creates silos and false alignment. Wednesday 18 March 17:00 – 18:00 GMT Link: https://luma.com/cteiwnl4 In this session, you will learn: • Why cascading OKRs creates silos and false alignment • How the OKR...
Brandt Tilis, executive vice president of Football Operations for the Carolina Panthers, appeared on a podcast to dissect how analytics shape NFL roster construction, draft strategy, and quarterback contract negotiations. He detailed the interplay between data models, traditional film review,...
Novice runners tend to go too hard on the easy days and too easy on the hard days. Same thing occurs in the office. We spend too much time, energy and effort on emails, meetings, etc. We don't block off enough...
Airbnb’s Chief Business Officer Dave Stephenson will host a free webinar on April 2, revealing why many companies experience growth bursts followed by stalls. Drawing on his experience steering Airbnb through an 80% revenue plunge, a landmark 2020 IPO, and its rise...
Quad Graphics, the fourth‑largest North American printer, posted a $27 million net profit in 2025, reversing a $51 million loss from the prior year. The company slashed more than $700 million of debt, bringing total borrowings down to $308 million. It redirected capital spending...
Discovery isn't a phase in your process. It's a service you offer your organisation. Imagine you get a feature request from a stakeholder 😬 They want it built. "Just a small thing." Won't take long. Will be great. Most PMs respond with: • "No"...
The way we measure performance is changing. Now, it's how much is each person's surface area growing week over week? This will be the biggest challenge for people and managers. How are you measuring your team's output right now?
DutchX, a NYC‑based zero‑emission shipper, has cut delivery time from Brooklyn to Midtown West by two‑thirds by moving packages via ferry and cargo bikes instead of vans. The pilot uses Pier 70 as a water hub, eliminating bridge tolls, congestion pricing...
Rushing S/4HANA implementation? Automating old processes speeds things up now but costs more long-term. Focus on end-to-end process improvement for real benefits, not just faster old ways. #S4HANA #SAP #DigitalTransformation https://t.co/ivIup3tf3s
Never ask: "What's your decision-making process?" Instead ask: "What steps does your company need to take to make a confident yes or no decision?" Same intent. Completely different depth of response. Then DON'T take their answer at face value.
Webull, the fintech startup, moved its headquarters from Wall Street to St. Petersburg, Florida, purchasing a 150,000‑square‑foot building for $29.5 million. The relocation followed a city‑ranking process that prioritized business‑friendly policies, a robust talent pool, and high employee quality of life....
“I can’t focus for long periods of time.” Notifications off: Free Close extra tabs: Free 45-minute timer: Free One task at a time: Free Hans Zimmer music: Free Phone in another room: Free How about you stop scrolling and start working?
“Some orgs. are sailing along happily, not realizing that some woes are around the corner—despite warning signs that are clear to people outside. People inside the org. are unable to smell the rotting fish for all sorts of reasons.” 🔎 https://t.co/TR9SgSUXwm #changemanagement https://t.co/rMByOhtuHz
The article argues that traditional supplier management—treating suppliers as static records after onboarding—fails in modern procure-to-pay (P2P) environments with thousands of suppliers and dynamic risk profiles. It advocates a continuous‑signal approach where supplier data is constantly enriched by transactional evidence...
Ben Collier, co‑founder of Ocasta, describes a frontline operations platform that unifies communications, task management, knowledge, inspections, and coaching to eliminate guesswork for retailers. Built around real‑world store moments rather than head‑office assumptions, the system provides instant task tracking, photo...
The article argues that excelling at your job is merely the entry ticket; true career acceleration hinges on how you manage the relationship with your manager. It dismisses superficial flattery, framing manager‑management as a strategic skill that shapes workload, development...
Smart, driven managers often stumble not from lacking skill but from over‑emphasizing functional performance while neglecting relationships. Their speed, micromanagement and lone‑wolf style can alienate colleagues, erode psychological safety, and increase burnout risk. The article’s Emma case illustrates how confidence...
Aderant, the Atlanta‑based provider of law‑firm business management software, has integrated AI‑driven features into its vi by Aderant talent‑management suite. The new capabilities, embedded in viEval and viAllocate, include AI‑assisted performance evaluations, real‑time sentiment analysis of employee feedback, and automatic...
The article argues that most leadership productivity systems start by refining existing workflows, but this approach often overlooks inherited tasks that no longer serve current goals. Before adding new tools or processes, leaders should first identify and remove work that...
IT process automation (ITPA) uses software to orchestrate multi‑step IT workflows, eliminating manual tasks like password resets and data migrations. By linking systems across the tech stack, ITPA enables automated onboarding, ticket routing, infrastructure updates, and security compliance. Platforms such...
/plan-ceo-review and /plan-eng-review skills basically gets you 90% of the way to done most of the time the secret in plan-eng-review is that you can always ask for a diagram, and the act of creating the diagram (user flow, data flow,...
Mike Brewer argues that stability, not constant change, fuels innovation in multifamily operations. When teams are mired in broken systems and unclear priorities, they focus on survival rather than creativity. Reliable core processes and clear expectations create psychological safety, giving...
On March 17, 2026, The Hershey Company announced a strategic overhaul that consolidates its Sweet, Salty and Protein portfolios into a single U.S. commercial operating model. CEO Kirk Tanner said the move will enable the company to act faster on...
On March 18, 2026, the Trump administration announced a plan to reclassify up to 50,000 federal employees in policy‑influencing roles into a new “Schedule Policy/Career” category that would strip many civil‑service protections. The proposal, defended by OPM head Scott Kupor...
On March 16, 2025, a three‑judge panel of the Boston‑based 1st U.S. Circuit Court of Appeals largely upheld a district‑court injunction that stopped the Trump administration’s categorical freeze on roughly $3 trillion in federal financial assistance. The ruling, favored by Democratic...
On Monday, a coalition of CEOs led by Christopher Sununu, president and CEO of Airlines for America, publicly urged Congress to end the partial federal government shutdown. Speaking on NPR’s All Things Considered, Sununu highlighted the impact on tens of...
On March 17, 2026, Joe Kent, the director of the National Counterterrorism Center (NCTC), announced his resignation in Washington, D.C., saying he could not in good conscience support President Donald Trump’s war against Iran. Kent’s departure sparked an immediate rebuke...
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ClearPoint Strategy’s October 2023 guide distills insights from more than 30,000 real strategic plans into a step‑by‑step framework for organizations of any size. It outlines a 90‑day planning cycle, recommends assembling a 12‑15‑person cross‑functional team, and emphasizes data‑driven decision‑making through...
The article stresses that corporate vision must be translated into personal, measurable KPIs so every employee sees a direct line to the company’s big‑picture goals. Leaders are urged to communicate these goals in language that resonates with teams, especially Gen Z,...
Leaders often treat motivation as a cure for declining performance, rallying teams with urgency and extra effort. While this boost can temporarily raise activity, it merely exposes underlying systemic weaknesses. Sustainable execution depends on clear decision rights, defined priorities, and...
The article outlines a convergent decision‑making framework that moves organizations from simply being right toward influencing outcomes through structured problem‑solving. It presents a five‑stage process—Frame & Orient, Sense & Evidence, Generate Options, Decide with Proportional Governance, Deploy‑Monitor‑Adapt—integrating strategic, analytical, collaborative,...
The U.S. Space Force is introducing Portfolio Acquisition Executives (PAEs) to manage groups of systems tied to specific missions rather than individual programs. Four initial portfolios—infrastructure, battle management, satellite communications/positioning, navigation and timing, and missile warning and tracking—will give PAEs...
The article outlines how organizations can turn integrated capabilities into strategic differentiators that sustain long‑term value. It defines "unique business capabilities" as hard‑to‑replicate blends of skills, systems, culture and assets, and lists ten categories such as customer intimacy, platform orchestration,...
The article revisits the Icarus Paradox, showing how prolonged success can trap companies in outdated routines. It explains that over‑investing in proven processes creates organizational inertia, making firms vulnerable when markets shift. Experts quote leaders who stress the need to...
Founders moving from coffee‑shop setups to a dedicated office must treat the space as a strategic asset. Five key lessons emerge: design for hybrid collaboration, prioritize feel and comfort, ensure reliable tech infrastructure, locate near other innovators, and balance cost...
At the Best Fleets to Drive For conference, safety leaders from Nussbaum Transportation and TransPro Freight Systems highlighted how integrating safety and operations teams can eliminate friction and boost performance. Both companies train driver managers on operational tasks and create...
We measure productivity wrong. Lines of code written, tickets closed, hours logged, typing speed. All metrics built for a world where humans do the work themselves. That world is ending. When everyone on your team has an agentic workforce of...
There's a specific kind of exhaustion that comes from being busy on the wrong things. Being stuck in tasks that don't compound is one of the worst things that can happen to a founder/CEO. Before I stepped down as CEO, I tracked...
A recent survey reveals that general partners (GPs) are under mounting pressure to modernize their operations as operational resilience becomes a strategic priority. Challenges stem from increasingly complex technology integration, escalating data management demands, and a tightening talent market. The...
Most founders would never admit this, but they've had panic attacks or anxiety episodes because they're stuck to the business. How much is the ops chaos costing you?
The formula is simple: # of builders × # of agents That's your team's real size. Operate it correctly and you 50 to 100x your team. The companies winning right now are thinking in terms of builders and the agents underneath...
As companies scale, they add more metrics. Then metrics for the metrics. Eventually, people forget what matters. Great companies focus on ONE number that aligns everyone. Fewer metrics. More meaning. #Strategy #Leadership #Metrics #BusinessStrategy #growthhacking https://t.co/Nq2uoUOUnl
Organize one level too deep and you're disorganized again. Just enough, even a little less than you may think is optimal, is usually the sweet spot.
Strategic Questions Leaders Must Answer About Middle Managers https://t.co/eZsbM2ddLv Reality check: most #managers don’t have a single hour in the week explicitly devoted to #culture. They have meetings, tasks, fire drills. Culture becomes what gets squeezed into the margins. https://t.co/k8nXsQMc24
Ensure project success by tying changes to business value, not just tech. Start by addressing identified pain points and bottlenecks to boost effectiveness and efficiency. #BusinessValue #ProjectManagement https://t.co/0JEGLhuWkE
New innovation: Just as at a well-run startup, there are CEO, engineering manager and design reviews, GStack now helps you keep track of what reviews are run, figures out what is appropriate (e.g. CEO doesn't have to look at infra...
