Know What's Happening in Retail
Know What's Happening in Retail
AI start‑ups deploy virtual‑try‑on tech to slash $850 billion retail return losses
AI start‑ups such as Catches are launching virtual‑try‑on platforms that create realistic digital twins of shoppers, aiming to reduce the retail sector’s $850 billion return problem. The National Retail Federation reports that 15.8% of U.S. sales – 19.3% online – were returned in 2025, eroding margins. Generative AI and cheap cloud compute now make these tools cost‑effective.
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Amazon announced a global DD+7 payout rule effective March 5, 2026, with the German marketplace following on March 12. Under the new policy, seller funds are released seven days after delivery confirmation, extending the typical cash‑in cycle to eight or nine days. The change also raises the UK digital service fee from 2% to a uniform 3% across EU sites. Amazon frames the adjustments as a safety buffer and cost alignment, but small sellers anticipate notable cash‑flow pressure.
QuikTrip celebrated the opening of its 1,200th store at 6459 Jonesboro Road in Morrow, Georgia, marking the retailer’s 181st location in the state. The new outlet features QT Kitchens, an expanded coffee menu, and creates roughly 24 local jobs with...
Jumia reported full‑year 2025 revenue of $188.9 million, up 13% year‑over‑year, while GMV reached $818.6 million, a 14% increase. The fourth quarter showed a 34% revenue jump to $61.4 million and a 36% rise in GMV, driven by a 26% surge in active...
Amazon's 2026 Global Consumer Trends Report identifies two converging forces—emotional consumption and green compliance—reshaping cross‑border e‑commerce. By 2025, 73% of shoppers will factor emotions into buying decisions, while over 60% of European consumers will prioritize environmental standards by 2026, prompting...
Amazon eclipsed Walmart with $716.9 billion revenue, becoming the U.S.'s top seller, while the furniture sector lagged at 2.3% growth in 2025. Wayfair and TJX Home Goods each captured just over 15% market share, outpacing IKEA’s 7%. Despite a modest 1%...
The USDA Economic Research Service forecasts a 2.5% rise in overall grocery prices for 2026, slightly below the 20‑year average of 2.6%. Seven of the 15 food‑at‑home categories, including beef, fish, sugar and non‑alcoholic beverages, are expected to outpace the...
Aptar Beauty unveiled a suite of premium dispensing and decoration solutions aimed at mass‑market personal‑care brands seeking shelf differentiation. The offering includes in‑mold coloring, metal‑like masterbatches, laser engraving and other high‑impact finishes that can be applied to both plastic and...
Wegmans Food Markets released a statement clarifying that its facial recognition technology is deployed in only a small fraction of stores and is used exclusively for security purposes. The company emphasized that it does not collect retinal scans or voice...
Charlotte Tilbury chief executive Demetra Pinsent will leave the luxury cosmetics brand after 14 years, with her last day set for February 26. Founder Charlotte Tilbury will assume both creative and commercial leadership as president, chairman, and chief creative officer. Pinsent helped grow the company...
In this OmniTalk Retail interview at eTail West 2026, David’s Bridal CEO Kelly Cook outlines the company’s “Aisle to Algorithm” strategy, an AI‑driven, asset‑light approach that condenses the 300‑task wedding planning process into a single click. She describes the “tech...
Sending cold emails to addresses that don't exist kills your deliverability. Seen people tank their sender reputation overnight because 15-20% of their list was dead addresses. Built a free tool that verifies any email in seconds. Checks the format, domain, and...
In this episode, Ann Mazinga chats with Alex Seaman, SVP and co‑founder of Furniture.com, about the platform’s AI‑driven solution to furniture‑shopping decision fatigue. Furniture.com aggregates dozens of trusted retailers into a single, agentic checkout experience, using AI to standardize product...
CourtPilot, an AI‑powered legal platform, enables UK e‑commerce sellers to file small‑claims cases without a solicitor. For a one‑off £97 fee, users receive AI‑generated court documents, evidence analysis, and step‑by‑step guidance for claims up to £10,000. The service begins with...
The Clearing House’s Real‑Time Payments (RTP) network set two historic milestones, processing 2.05 million transactions in a single day on Feb. 13 and reaching a daily value peak of $8.36 billion on Feb. 18. The surge reflects accelerating adoption among retail users, digital‑wallet transfers,...
Great Clips leveraged NFL quarterback Kirk Cousins as a brand spokesperson in a January 2026 promotion tied to the College Football Playoffs, offering a $9.99 haircut coupon. The 24‑day campaign generated an 11.6% sales lift and a 7.4% rise in...
Toronto‑based premium outdoor brand Roots has appointed Rosie Pouzar as its new Chief Commercial Officer, elevating her from Head of Omnichannel Growth. Pouzar, who previously led Sephora Canada’s retail expansion, will oversee commercial strategy, operations, and customer insight across Roots’...
Bio Creative Labs is rolling out its new BELIEVE hair‑care line and Petal Fresh Skin ResQ Hello Hydration skincare collection across every Whole Foods Market in the United States. The dual launch bypasses regional testing, reflecting the company’s confidence in...
Are you paying a 50% tax you didn't vote for? You're just gifting it to your customers instead of the government. Here's how: Say you're a store doing $3M at 10% margins makes $300K in profit. You finally raise prices 15%, something that's LONG...
Jimmy John’s opened its first Saskatchewan restaurant in Saskatoon on February 24, marking the brand’s entry into the province and extending its Canadian footprint. The location at 120‑225 Payne Bend offered the first 100 guests a free 6‑inch sandwich and drink,...
Kroger is expanding its pharmacy savings programs to include manufacturer‑sponsored discounts for GLP‑1 weight‑loss drugs. The retailer now pairs medication access with nutrition counseling, fresh‑food options, and registered dietitian services, creating a one‑stop wellness hub. In select states, customers can...
Hy‑Vee’s partnership with Wonderful Pistachios & Almonds showcases disciplined merchandising through a wood‑crate display that blends warmth with clean visual hierarchy. The packaging features clear, easy‑to‑read pricing and a subtle vertical rhythm that creates movement without clutter. By positioning the...
Walmart’s CEO John Furner said the retailer’s supply‑chain capital spending will likely peak this year and next, as automation projects accelerate. Twenty‑three of its 42 U.S. distribution centers are being retrofitted with robotics, and similar initiatives are beginning abroad. About...
Fresh Thyme Market announced a 2026 overhaul of its private‑label line, adding roughly 200 new items and modernizing packaging to align with its refreshed logo. The retailer aims to lift private‑label penetration by 6% by year‑end, emphasizing protein, fiber, organic...
Payoneer has filed an application with the Office of the Comptroller of the Currency for a U.S. national trust bank charter, to be branded as PAYO Digital Bank. The charter would let the firm issue, send and receive stablecoins, provide...
The U.S. Postal Service is field‑testing a new camera feature on its Mobile Delivery Device app that captures photos of delivered packages. The pilot runs in Phoenix, New York City, Dallas and Fargo, but images are not yet available to customers....
Food Lion Feeds has launched its Orange Bag campaign, running Feb 25–Mar 17, 2026, inviting shoppers to buy specially marked navel orange bags that translate into meals for Feeding America and local food banks. Since its 2019 debut, the initiative has generated more...
The Uyghur Forced Labor Prevention Act (UFLPA) now forces U.S. retailers to prove that imported goods are free of forced labor, shifting the evidentiary burden to importers. Within its first year of enforcement, Customs and Border Protection detained more than...
Retail and e‑commerce leaders are repeatedly overspending on warehouse and fulfillment platforms because they mistake a technology business case for a supply‑chain strategy. Vendor‑supplied ROI models promise payback in 12‑18 months but ignore data quality, process complexity, and organizational readiness....
Nielsen announced the addition of more than 200 advanced audience segments to its Nielsen ONE cross‑platform dashboard, drawing on Scarborough’s extensive U.S. consumer surveys. The new segments span demographics, purchase behavior and lifestyle categories, and are intended to improve TV...
Retailers are pouring millions into data pipelines, yet most use the insights merely to streamline operations—faster email sends, quicker inventory moves, and real‑time dashboards. The article argues that this productivity focus creates generic experiences that annoy customers. By shifting from...
AMC Entertainment announced it will continue closing more theaters than it opens, citing a weak financial outlook. Q4 2025 revenue slipped to $1.28 billion, a 1.4% decline, while global attendance fell nearly 10% to 56.3 million. U.S. attendance dropped 7.5% and international attendance...
Genpact’s supply‑chain chief warns that escalating tariff volatility is driving firms to diversify suppliers and shift toward regionalized networks by 2026. Pandemic‑era investments in control towers and risk‑monitoring tools have equipped shippers to react quickly without external advisory projects. Companies...
Social media has moved from a peripheral branding tool to the core of product discovery, trust building, and direct sales. Brands like American Eagle demonstrated the impact, gaining 790,000 new customers in six weeks and boosting denim sales 34%. The...
Elizabeth Arden has introduced its first perfume in eight years, unveiling Eternal Aura with actress Leighton Meester as the campaign face. The floral‑amber fragrance, co‑created by perfumers Natasha Côté‑Mouzannar and Anne Flipo, launches at $69 alongside a $47 body balm. The global rollout...
Beiersdorf, the German owner of Eucerin and Nivea, is betting on longevity by commercialising an epigenetic breakthrough called Epicelline. After 15 years of research and screening over 50,000 ingredients, the company claims Epicelline can reactivate youth‑related genes, effectively turning back...
Maki & Ramen opened its first London restaurant inside The O2’s Entertainment District, occupying a 1,991‑sq‑ft space with 70 covers. The menu features Tonkotsu ramen and premium sushi, reflecting the brand’s expansion plan launched in 2015. The opening coincides with...
Cardlytics analysis of 23 million UK bank accounts shows that Christmas 2023 reinforced value‑led spending rather than loosening budgets. Luxury and designer fashion baskets shrank 12% year‑on‑year, while discounter grocery spend rose 3% and fast‑fashion fell 10%. Resale marketplaces such as...
Dermatica, known for personalized skin‑care, has launched a clinician‑prescribed hair‑loss treatment service targeting women. The offering includes a daily scalp serum, a monthly treatment plan, and an online dermatologist consultation after users submit photos and questionnaire responses. Customers receive regular...
Retail is rapidly evolving from pure shopping to experience‑driven community hubs, where visitors seek places that reflect their values and daily lives. Ingka Centres leverages its global reach and local insight to design mixed‑use destinations, exemplified by the upcoming Lykli...
Roblox has become the fastest‑growing commerce channel for Gen Z, posting a 54% year‑on‑year rise in order volume, far outpacing TikTok’s 10% increase. Gen Z shoppers placed an average of 20 purchases on Roblox in the past year, while TikTok...
The CDO Retail Exchange 2026 brochure has launched as UK and EMEA retailers move from experimental pilots to commercially‑driven data and AI initiatives. After two years of proof‑of‑concept projects, retailers are demanding measurable ROI on pricing, replenishment, personalization and loyalty programs....
Donni Davy, the lead makeup artist for HBO's Euphoria, is expanding her maximalist brand Half Magic into the UK through a Sephora boutique launch. The line, co‑founded with A24 after the show's looks went viral, will ride the momentum of season...
Screenverse executives David Weinfeld and Montana Accavallo discussed premium buyer expectations on the CX Innovators podcast, highlighting how data‑driven demands are reshaping digital‑out‑of‑home (DOOH) buying. They explained that integration of supply‑side and demand‑side platforms is crucial for securing repeat, high‑value...
The FDA’s crackdown on non‑approved or “copycat” GLP‑1 drugs is expected to push patients toward FDA‑approved therapies, elevating the role of retail pharmacies as primary access points. GoodRx’s head of retail network, David Graziano, says the company’s cost‑plus pricing model...
Marks & Spencer (M&S) has signed a multi‑year agreement to become the Official Travel Kit Partner for the Atlassian Williams Formula 1 Team, outfitting drivers, engineers and staff with performance‑focused travel apparel. The partnership will see M&S supply wrinkle‑resistant, moisture‑wicking, four‑way...
Contactless payment adoption has accelerated in retail since the pandemic, driven by consumer demand for safety and speed. NFC cards and mobile wallets are now standard, prompting retailers to upgrade POS terminals and train staff. These investments have cut cash‑handling...
Whole Foods Market is converting the High Street Kensington flagship windows into a month‑long showcase of more than 100 female‑founded food and wellness brands, in partnership with Buy Women Built. The visual takeover runs from 25 February to 24 March and extends...
Authentic Brands Group and IAC have signed an agreement to expand Dockers apparel across Central America, the Andean region, Ecuador, and select Caribbean markets. IAC will manage manufacturing and distribution for men’s and women’s lifestyle apparel and accessories. The partnership...
Cookieless server side tracking does not automatically mean you don't need consent for tracking. Depends on the data you track.
. @boostmobile has begun to test sales of @Starlink in ~120 stores. The pilot ties into EchoStar's pending sale of spectrum to SpaceX and builds on Starlink's growing retail strategy. h/t @wave7jeff - @Light_Reading https://t.co/Uc3v44JgC9
