Today's SaaS Pulse
Salesforce rolls out Agentic Advisor AI suite for Financial Services Cloud
Salesforce introduced Agentic Advisor, a six‑tool AI suite embedded in its Financial Services Cloud. The flagship Meeting Concierge automates briefings, real‑time guidance and post‑meeting summaries, with a phased rollout planned through late 2026 and a compliance‑first architecture.
Also developing:
By the numbers: Deluxe to acquire Celero Commerce for $625M
Matrix Chosen by Microsoft Cloud Accelerate Factory to Deploy AI Revenue Intelligence for Media
Matrix Solutions has been selected for Microsoft’s Cloud Accelerate Factory, granting the company free access to Microsoft’s architecture and development resources to build an AI‑powered revenue intelligence layer for media companies. The partnership aims to deliver a top‑down and bottom‑up analytics engine, with a baseline release slated for Q2/Q3 and full GA by the end of Q3 2026.
Demandbase Launches Premier+ Partner Tier to Power AI‑Driven GTM for Enterprises
Demandbase announced the Premier+ Service Delivery Partner tier, expanding its agency program to let select partners like Marketbridge provide end‑to‑end AI GTM services. The move aims to turn fragmented data insights into coordinated revenue actions for large enterprises.
SoundHound AI to Acquire LivePerson for $43M, Creating $250M Enterprise AI Platform
SoundHound AI announced a $43 million cash acquisition of LivePerson, lifting the combined enterprise value to $250 million. The deal merges SoundHound’s voice‑AI engine with LivePerson’s digital messaging platform, targeting a $350‑$400 million revenue run‑rate by 2027.
Asda Adopts Definely’s AI Contract‑review Tool to Modernise Legal Workflows
Asda has begun deploying Definely’s AI‑driven contract‑review solution across its in‑house legal team, targeting faster, more accurate handling of complex agreements. The move highlights a growing trend of large retailers turning to specialist LegalTech to cut manual review time and...
Agiloft Launches Free‑tier Astra Contract‑AI Platform to Democratize Enterprise CLM
Agiloft introduced Astra, a contract‑AI platform that provides enterprise‑grade analytics with a free‑to‑start tier, aiming to cut the $2 trillion annual revenue leakage caused by poor contract management. Backed by KKR, FTV Capital and JMI Equity, the move targets the 22%...
UK Tribunal Certifies £2 Bn Class Action Over Microsoft’s Windows Server Cloud Licensing
A London Competition Appeal Tribunal has certified a £2 bn (≈$2.5 bn) collective action against Microsoft, accusing the tech giant of overcharging UK businesses for Windows Server licenses on non‑Azure cloud platforms. The ruling clears the way for a trial involving roughly...
Freshworks CEO Dennis Woodside Calls for Certainty Amid Tariffs, Wars and AI Surge
Freshworks President and CEO Dennis Woodside told BW Businessworld that leaders must forge certainty for teams while the company confronts tariff‑driven cost spikes, regional data‑center failures and an AI‑driven transformation. He highlighted the firm’s 75,000‑customer base, 1,300 Middle‑East clients and...
Copilot’s Agent Mode Now Default Across Office Suite
We're making a big change to the Copilot experience. Agent Mode is generally available and now the default across Copilot in Word, Excel, and PowerPoint. As models become more capable, we’re bringing that power to where real work happens, right in the...
Worried Substack Might Drop Subscribers for Followers
Surely Substack will do away with subscribers soon, sticking with followers only? That was one of my concerns.
Google Cloud Committed $750M to Help Its 120,000 Partners Build and Deploy Agentic AI Solutions for Enterprise Customers Globally
Google Cloud unveiled a $750 million partner fund to accelerate agentic AI solutions across its 120,000‑partner network. The program embeds forward‑deployed engineers with firms such as Accenture, Capgemini, Deloitte, PwC and TCS, and grants early Gemini model access to Accenture, BCG,...
OpenAI Releases Free ChatGPT for US Clinicians
. @OpenAI launches ChatGPT for Clinicians Designed to support clinical tasks like documentation and medical research… Free for any verified physician, NP, PA, or pharmacist, starting in the U.S. https://t.co/IHah1binWV https://t.co/jbGnm0GVFC
ServiceNow Posts $3.67 B Q1 Subscription Revenue, 22% YoY Growth
ServiceNow announced first‑quarter 2026 subscription revenue of $3.671 billion, a 22% year‑over‑year increase that topped the high end of its guidance. The company also highlighted a surge in large contracts, a $12.64 billion cRPO balance and the early close of its Armis...
Lean Manufacturers: You’ve Implemented Dynamics 365 F&SCM, Now Unlock Its Full Value with a Fabric Lakehouse
Lean manufacturers using Dynamics 365 Finance and Supply Chain Management can now amplify their data capabilities with Microsoft Fabric lakehouse. The lakehouse consolidates ERP transactional data with shop‑floor signals, quality metrics, and operational feeds into a single, clean data environment....
Microsoft Dynamics Partner Roundup: D365 CCaaS in New Zealand; New Execs; New AI Platform for D365 On-Prem; Updated Supply Chain...
Westpac New Zealand has become the first major bank in the country – and one of the first globally – to roll out Microsoft Dynamics 365 Contact Center as a Service (CCaaS) powered by AI. The platform delivers real‑time customer data...
HAT Secures Exclusive Oceania Distribution for Tailscale
HAT Distribution has been appointed the exclusive distributor of Tailscale across Oceania, covering Australia, New Zealand and the Pacific Islands. The deal gives HAT the right to sell Tailscale’s identity‑based secure connectivity platform and provide technical enablement to regional partners and...
Reapit Rolls Out New AI Offering for Estate Agents
Reapit has unveiled the next phase of its Reapit AI (RAI) platform, adding a voice‑led AI copilot, an AppMarket for task‑specific agents, and a no‑code builder for custom agents. The copilot, optimized for mobile, helps agents prepare for viewings, retrieve...
Veriff’s Smartphone-Based IDV Earns FIDO DocAuth Certification Across 12 Countries
Veriff’s Full Auto Identity Verification (Full Auto IDV) has earned the FIDO Alliance Document Authenticity Certification, making it one of the first ID‑verification providers to clear the third‑party DocAuth framework. The certification tested Veriff’s smartphone‑driven capture of government‑issued IDs and...
Enterprise Momentum Surges Amid $NOW Sell‑Off
A harsh $NOW sell-off based on what happened and what’s going to happen with real financial commitments. So what do you gauge enterprise momentum from? Well: - revenue beat - subs +22% and raised guidance - cRPO +22.5% - RPO +25% - Now Assist $1M...
Zynt Secures $500K Pre‑Seed to Accelerate Signal‑Based B2B Sales Automation
Polish AI startup Zynt announced a $500,000 pre‑seed funding round led by 24Ventures and angel investors. The capital will fund development of its signal‑intelligence platform that tells sales teams when prospects are ready to buy, a shift from volume‑centric outreach...
Iterable Rolls Out Nova Agent AI Platform to Power Real‑Time Personalization
Iterable unveiled Nova Agent, an autonomous AI engine that automates campaign building, optimization and analysis in real time. The platform aims to close the gap between fast‑moving customer behavior and legacy marketing workflows, giving brands a faster path from data...
Prometheus Group Acquires Tamarack to Add Procurement Services for Asset-Intensive Industries
Prometheus Group announced the acquisition of Tamarack, a procurement advisory firm serving mining, oil and gas, and construction sectors. The deal, terms undisclosed, adds a group‑purchasing model and data‑driven sourcing tools to Prometheus' enterprise asset management software, aiming to give...
Topular Launches AI Platform to Transform Off‑Market Real Estate Valuation
Topular has introduced Topular AI, an artificial‑intelligence tool that automates discovery and valuation of off‑market real estate across the United States. The platform initially rolls out in Georgia and Northern California, promising investors and brokers deeper insight into property condition,...
ServiceNow Beats Q1 2026 Guidance as AI Deals Accelerate (and Outcome-Based Pricing? Zavery Isn't Buying It)
ServiceNow posted Q1 2026 revenue of $3.77 billion, beating guidance as AI‑driven subscriptions surged 22% year‑on‑year to $3.671 billion. The company’s AI Control Tower and Now Assist offerings lifted high‑value contracts, with customers spending over $1 million growing 130% YoY. ServiceNow also rolled out...
Infinite Unveils 'Infinite Accounts' To Merge Bank and Stablecoin Payments
Infinite announced the launch of Infinite Accounts, dedicated bank accounts that operate on both traditional ACH rails and stablecoin networks. Powered by Erebor Bank, the service lets firms pay contractors, settle cross‑border transactions and manage treasury functions without juggling multiple...
Toast Rolls Out Unified Drive-Thru Platform
Toast has launched Toast Drive‑Thru, an enterprise‑grade platform that consolidates point‑of‑sale, kitchen display, digital menu boards, and AI voice ordering for quick‑service restaurants. The solution targets more than 140,000 U.S. drive‑thru locations grappling with labor shortages and the need for...
Fire High-Noise, Low-Revenue Customers Now
The customer you can't fire is the one running your company. Every founder I coach has at least one. Eats 30% of your week. Pays 5% of your revenue. The name that makes the whole team sigh in Slack. You...
Sitetracker Launches AI Platform Scout To Improve Infrastructure Management
Sitetracker, a New Jersey‑based software firm, launched Scout, an autonomous AI platform aimed at streamlining infrastructure delivery for utilities and contractors. Scout claims to turn internal system data into real‑time risk insights, automated work packages, and faster decision‑making across planning,...
Vertical SaaS Is Buying Into the Market It Used to Sell Into
Vertical SaaS platforms are increasingly using their subscription cash flow to acquire adjacent companies within the same industry, a trend now evident across healthcare, manufacturing, warehouse management and EdTech. Recent transaction data shows the shift accelerating, with firms crossing a...
Google Classroom Isn’t Replacing Schoology. It’s Reshaping the Market
U.S. K‑12 districts are not simply picking between Google Classroom and Schoology; they are choosing operating models that balance ecosystem simplicity against system control. Low teacher adoption, rather than feature gaps, drives many districts to abandon paid LMS platforms, as...
Ellucian and the Economics of Leaving
Ellucian argues its moat lies in proprietary campus data, claiming an AI advantage. The blog shows generative AI can slash the 7,500 coding hours and $20 million cost needed to replace its Banner system, undermining data isolation as protection. Interviews with...
ChatGPT Workspace Agents Automate Team Tasks in Cloud
New from OpenAI -> Introducing workspace agents in ChatGPT "Workspace agents are an evolution of GPTs. Powered by Codex, they can take on many of the tasks people already do at work—from preparing reports, to writing code, to responding...
Roo Code Pivots to Cloud-Based Agent, Says IDEs Aren’t the Future of Coding
Roo Code announced it will shut down its VS Code extension, Cloud, and Router services on May 15, 2026, pivoting to a standalone cloud‑based coding agent called Roomote. Roomote runs end‑to‑end tasks across Slack, GitHub and Linear, generating, testing and delivering pull‑requests without...
Google Brings Auto Browse and Skills to Chrome Enterprise - and a New 'Gemini Summary'
Google announced three new AI‑driven features for Chrome Enterprise: Auto Browse, which lets Gemini act across open tabs to automate tasks like creating CRM contacts; Skills, a one‑click library for saving and reusing frequent Gemini prompts; and Gemini Summary, an...
Salesforce Headless 360 Turns Platform Into Unified APIs
No browser required. Our API is the UI. 🔓 Salesforce Headless 360 just exposed our entire platform — apps, workflows, metadata, Agentforce & Slack — as unified APIs, MCP tools & CLI. Build on any surface. Give Agentforce deep, trusted...
Typeface Brings Agentic Marketing Orchestration to Google Cloud
Typeface, a marketing orchestration engine provider, has integrated its Agentic Content layer with Google Cloud and is now a featured independent software vendor on the Cloud Marketplace. The integration uses Typeface’s Arc Graph brand‑intelligence system and Arc Forge workflow engine within Google’s...
Gupshup Launches Superagent
Gupshup unveiled Superagent, an autonomous AI platform that orchestrates customer conversations across all major messaging and voice channels. The tool lets users design campaigns, build journeys, provision infrastructure, process transactions and self‑optimize with simple prompts. It operates on WhatsApp, RCS,...
SAP and Google Cloud Expand Partnership to Deploy Multi-Agent AI
SAP and Google Cloud have deepened their alliance by linking SAP Engagement Cloud, SAP Customer Experience and Joule solutions with Google’s Gemini Enterprise AI platform. The integration enables marketers to deploy multi‑agent AI that accesses unified data across both ecosystems...
Precisely Launches EngageOne RapidCX
Precisely announced EngageOne RapidCX, a governed‑AI platform that adds real‑time visibility and decision support to customer communications. The new release introduces a Next Best Action Agent for email, a metrics‑driven homepage with five performance widgets, and a Communication Tracker that...
Google's MCP Unifies All Cloud Services for Agents
May not seem sexy but I love love love Google going all in on MCP. Even dummies like me can create amazing apps that leverage MCP. All GCP and Workspace services are now exposed via MCP. Developers can address GKE,...
Workday, Rippling, and Slack Flunk Data Access Test, Claims Fivetran
Fivetran released an Open Data Infrastructure benchmark that rates enterprise software vendors on data coverage, performance, and egress fees. The study placed Workday at the bottom for performance, Rippling as the worst for coverage, and Slack among the lowest for...
Apple Chooses Google Gemini to Power New Siri
Apple getting airtime at @googlecloud Next as a Gemini customer is notable enough. @ThomasOrTK naming Apple as the company that picked Gemini to power the new Siri made it land harder. Google won a marquee customer and reminded everyone in...
Agent-to-Agent Orchestration Guarantees Predictable, Compliant Workflows
Love that we are spending more time on agent to agent orchestration. This is not an easy task. Thomas Kurian said " We enable agent to agent orchestration, allowing agents to seamlessly delegate tasks from one to another, including support for complex, generative and deterministic orchestration patterns. This helps ensure that for your critical workflows, such as those that need compliance, your agents can follow well specified paths every single time, guaranteeing predictable outcomes. Orchestration flows and agents can respond to events. These events can be real time, they can be schedule based, they can be trigger based, or they can be batch inference job. " #GoogleCloudNext
Groundcover Adds Agentic AI Observability in Google Cloud
Groundcover has launched a generally‑available AI observability layer for Google Cloud that natively supports Vertex AI. The update requires no extra instrumentation and keeps all telemetry inside the customer’s own cloud environment. It adds full‑trace visibility across multi‑step agentic workflows...
SoundHound AI Acquires LivePerson, Expands Enterprise AI Footprint
.@SoundHound AI buys LivePerson for $43 million, builds enterprise customer base https://t.co/7fswl32rnF SoundHound AI, which focuses on conversational AI, said it has acquired LivePerson in a deal valued at $43 million, a slight premium to LivePerson's $40 million market cap.
Affordable Telemedicine Solutions Ease Staffing and Budget Strains
Staffing shortages + tight budgets = tough decisions. Telemedicine can help—if you choose the right platform. We break down budget-friendly options hospitals are actually using. 👇 https://t.co/rCm5j8wrKg @telespecialists @VSee @TeladocHealth @TeleMed2u @EagleTelemed #HITSM
Replit Grants $25K Credits, Fueling $100M Startups
Many startups launched on Replit are now $100m+ — we now have a startup program with $25k free credits.
Hosted Agents Get Dedicated Enterprise‑grade Sandboxes
Every agent will need its own computer. And with new Hosted agents in Foundry, every agent gets its own dedicated enterprise-grade sandbox, with durable state, built-in identity and governance, and support for any harness or framework. Read more: https://t.co/zL5eKrRr1j https://t.co/ggMtYB3vZf
Pricing Experiments Risk Reputation when Existing Customers Notice
That's the one thing I've always found complicated about running pricing experiments on any SaaS I've been involved with. If it escapes the top of the funnel and enters a broader conversation involving existing customers, it becomes almost a reputational...
Substack's New Translation Tools Boost Global Earnings
Starting with Notes and moving to Posts. Eager to see how this works... Will it be like Reddit or the way X does it? -> Substack adds translation tools, and says ~100K publishers earn on the platform, including ~30K outside...
ThomasOrTK Unveils Suite for Enterprise Agent Platform
MyPOV: @ThomasOrTK announces a litany of products that support the Enterpris Agent Platform @googlecloud #GoogleCloudNext https://t.co/zCn5Bq35yB