Know What's Happening in CIO Pulse
Know What's Happening in CIO Pulse
KnowBe4 has added a Custom SAPA AI Agent to its AIDA platform, enabling organizations to generate security awareness assessments that reflect their unique technology environments, policies, and workflows. The AI-driven tool creates dynamic, real‑world scenario questions and provides per‑question analytics, giving security leaders precise insight into human cyber risk. Administrators can review and refine generated content, ensuring relevance to their workforce. The solution leverages five years of data from over 50,000 customers and is available now to AIDA subscribers.
The Critical Importance of Security and Power Resilience for Data Centers in the AI Era by @ChuckDBrooks https://t.co/GZHzYef4B8 #datacenter #cybersecurity
In this episode of the Health System CIO Show, CISO Keith Dumling discusses his first year at Catholic Health, emphasizing the importance of listening to the organization’s culture before acting and integrating quick wins into a longer‑term cybersecurity roadmap. He...
Businesses rely on office suites for over half of daily work, yet many solutions are proprietary, costly, and lock users into specific AI models. Open‑source alternatives like ONLYOFFICE offer on‑premises or cloud deployment, real‑time collaboration, and integration with 40 enterprise...
"Digital Twins and Network Virtualisation set to be Strategic Cornerstones of Enterprise I.T. in 2026" Both digital twins and network virtualisation support a move away from heavy capital expenditure towards nimble operational spending. https://t.co/oULHzW5xhy
Connectivity today goes far beyond a technical layer, because it supports the operational resilience of organizations. When infrastructure is managed with a strategic perspective, it no longer remains a hidden cost but becomes a real enabler of innovation and long-term growth.
Africa’s digital banking and insurance sectors are rapidly evolving as mobile‑first consumers demand seamless, personalized services. South Africa leads with scalable platforms and embedded finance models that integrate lending and insurance into everyday digital interactions. Artificial intelligence is becoming central,...
East Sussex County Council has appointed Stephen Docherty as its new chief digital and information officer. Docherty moves from a healthcare background, having served as CIO for South London and Maudsley NHS Trust and led digital initiatives at Microsoft and...
The article highlights a shift in CIO responsibilities toward AI‑driven IT, emphasizing the need to embed automated decision‑making into core business outcomes. It references a recent webinar where Sidney Madison Prescott of ZLabs outlined a framework for building AI‑capable infrastructure...
The article advocates starting platform engineering at the node—the smallest unit that delivers value, such as a microservice, developer workstation, or container. By tackling concrete developer pain points like build latency, CI flakiness, and credential handling, teams can create reusable...
"Store now, decrypt later" isn't a theory; it’s a nation-state strategy. If your 2026 roadmap doesn't include Post-Quantum Cryptography (PQC), you’re already behind. The 9 realities CIOs can't ignore: 🔗 https://t.co/l36K8t0jnp #RSAC2026 #PQC #QuantumComputing #CIO
Wendy Bryant has stepped down after four‑and‑a‑half years as chief information and digital officer (CDIO) of the Premier's Department NSW. The department announced a search for a successor who will develop an enterprise‑wide digital, data and technology strategy and lead...
Microsoft’s March Patch Tuesday addressed 83 vulnerabilities spanning Windows, Azure, Office, and core services. For the first time in six months, the update contained no actively exploited zero‑day flaws, though six defects were flagged as more likely to be weaponized....
CIOs: Thinking of ditching your SaaS stack to build custom AI apps? Don't fall for the trap. The operational overhead of "AI-first" everything is a hidden budget killer. 💸 Find out where the real value lies: https://t.co/Se537FlJwE #CIO #Cloud #AI #EnSW
Mergers among Managed Service Providers (MSPs) hinge on more than financials; aligning disparate technology platforms is essential for operational stability. Without tech‑stack standardization, firms face duplicated licensing, training burdens, and fragmented security that erode profitability. Unified solutions—such as N‑able’s RMM,...
CIOs are quietly pulling workloads back from the cloud. Not because cloud is bad. Because AI workloads need deterministic performance, and shared infrastructure delivers "noisy neighbor" effects. The cloud-first era is becoming the workload-first era.
Enterprise hits and misses - today's #CIO needs a re-think, and software supply chain fallout is here https://t.co/cYYiUJT99d by @jonerp. #EnSw
Forescout has added Automated Security Controls Assessment to its 4D Platform, replacing manual spreadsheet‑driven audits with continuous, real‑time evidence collection. The feature leverages live telemetry from IT, OT, IoT and IoMT devices to evaluate security controls against the CIS Benchmarks....
If your AIOps and SecOps tools can't share context, play nicely with AI agents, or support protocols like MCP, you're going to struggle with the next wave of automation and cross-team convergence. #CIO #AI #CISO https://t.co/e3w3lXkvfc
Japan’s cloud ERP market is projected to grow at a 20.1% compound annual rate through 2032, positioning the country to capture roughly one‑third of global demand. Government‑backed digital transformation programs and subsidies are accelerating adoption across manufacturing, IT, telecom, finance...
An agent shouldn't toggle between 5 apps to help one customer. AI-driven integration between your Contact Center and #ServiceManagement creates a single pane of glass. Better agent experience = better #CX. It’s that simple. Reduce the friction now. 🔗 Optimize your...
Nokia undertook a brownfield transformation of its global data‑center network, replacing legacy gear with a unified, automated fabric while keeping services live. The migration was staged, using parallel deployment, digital‑twin validation and intent‑based configuration to avoid downtime. At the first...
Federal IT leaders are urged to extract more value from the cloud, VPNs, and collaboration tools acquired during the pandemic as agencies navigate return‑to‑office mandates. Optimizing platforms like Microsoft Teams, Zoom, and Google Meet, expanding zero‑trust and endpoint management, and...
When deploying MCP servers, DevOps and security leaders must define compliance, logging, and rollback requirements up front, not after the first incident. #AI #DevOps #MCP https://t.co/7dcoLIKa0K
Microsoft will automatically enable hotpatch security updates in Windows Autopatch for eligible devices managed via Intune or the Microsoft Graph API, beginning with the May 2026 security release. Hotpatch, introduced a year ago, lets critical fixes install without a reboot, accelerating...
Service desks are shifting from ticket‑centric operations to product‑team models that prioritize business outcomes over volume metrics. Traditional KPIs like ticket count and handling time are being replaced by measures of employee productivity, user sentiment, and time‑to‑value. By adopting product‑owner...
ColorTokens introduced Xshield AI Agent, an AI‑driven engine that automates microsegmentation policy design and enforcement. The solution claims to shrink policy rollout from days to minutes, enabling rapid isolation of critical assets during breaches. In pre‑release tests, customers reported up...
Maria Cardow, CIO of LevelBlue, argues that cybersecurity failures stem primarily from human behavior rather than technology. She highlights insider risks, shadow AI usage, and siloed teams as hidden vulnerabilities that tools alone cannot fix. Cardow urges leaders to embed...
Ericsson and Future Technologies Venture have deepened their 13‑year collaboration to accelerate enterprise wireless and private 5G rollouts for AI‑driven industrial operations across North America. The partnership will combine Ericsson’s cellular technology with Future Technologies’ systems‑integration services, targeting sectors such...
Cross Switch announced the promotion of co‑founder Jacob Yermalitski from Director of Engineering to Chief Technology Officer, succeeding Mike Kenrich who will now serve as Chief Information Officer. In his new role, Jacob will steer the company’s technology vision and...
Enterprises embracing cloud and AI still perform most NetOps tasks manually, creating scalability and error‑prone challenges. Network automation promises to cut human error, improve security, and lower operating costs, serving as the foundation for the emerging agentic NetOps model. By...
Datadog will open a UK‑resident data centre later this year, offering local storage for operational data. The move targets regulated sectors such as finance, healthcare, government and higher education, where data‑governance rules are tightening. Local hosting reduces latency and lets...
ERP News Magazine released its March 2026 Issue 58, spotlighting the rise of intelligent ERP and the transformation of CRM into an intelligence layer. The edition features expert interviews on AI‑driven ERP workflows, agent‑mediated commerce, adaptive transformation delivery, and cloud‑centric modernization....
PureGym’s Group CIO Andy Caddy is steering the fast‑growing fitness chain through a digital‑first strategy as it expands to 720 gyms across the UK, Denmark, Switzerland, the US and the Middle East. The team owns the end‑to‑end online membership platform...
CIOs are under growing pressure to prove that technology drives profit, not just costs. Industry analysts and senior IT leaders argue that communicating IT value requires regular, business‑focused storytelling rather than technical jargon. They recommend highlighting tangible outcomes, using stakeholder‑centric...
A recent CIO WaterCooler session highlighted a rapid rewrite of cloud strategies as VMware’s licensing overhaul forces MSPs and enterprises to reconsider long‑standing infrastructure choices. Data sovereignty has escalated to a board‑level concern, driven by the Patriot Act, CLOUD Act,...
Kubernetes excels at infrastructure orchestration but was never meant to be a developer’s primary interface, leading to growing operational friction as organizations scale. Internal developer platforms (IDPs) introduce abstraction layers—golden paths, service catalogs, and self‑service APIs—that shield developers from cluster‑level...
Digital Realty inaugurated its first West African datacentre, ACR2, near Accra in November 2025, a 1.7 MW, 1,100 m² facility that builds on its earlier cable landing station ACR1. The launch follows the landing of Meta’s 2Africa subsea cable and reflects a broader...
SecureNative AI has appointed Peter Lillywhite as co‑founder to strengthen its Microsoft security capabilities. Lillywhite, former founder of Xello Australia and leader of its Microsoft practice, joins existing founder Sean Roberts, whose background includes multiple tech exits. The startup also...
AI, Analytics, and the Cost of Ignoring Database Performance Engineering - One of the most common and least discussed root causes of these failures is poor database performance engineering. https://t.co/W9H4eApH3S
"Leaders who invest in entry-level talent today will control the genAI talent market tomorrow." > Those who don't will be overpaying for scarce experts who learned somewhere else. #AI #Hiring #CIO #CHRO https://t.co/W7YbwP6jrL
At HIMSS26 Executive Summit, senior leaders from Parkland Health and AltaMed debated how to quantify AI’s return on investment in healthcare. They highlighted the difficulty of measuring hard financial gains while acknowledging that AI can free clinicians from documentation and...
Why are you still running separate AI stacks for your employees and your customers? The "service" logic is identical. Convergence between #CCaaS and #ServiceManagement is the only way to achieve true enterprise velocity. Stop managing silos; start managing the flow. 🔗...
European organizations are increasingly uneasy as US‑based hyperscalers control roughly 65% of the continent’s cloud market, exposing data to the U.S. CLOUD Act even when hosted in EU data centres. Providers market "sovereign cloud" services, but many of these claims...
In this episode of Ask the CIO, Doug Robinson, executive director of the National Association of State Chief Information Officers, explains that artificial intelligence has surged to become the top priority for state CIOs in 2026, overtaking cybersecurity after years...
Operation Vital Signs, a national cyber‑security stress test, will be co‑hosted by the Health Sector Coordinating Council’s Cybersecurity Working Group and Health‑ISAC on July 21‑22. The virtual two‑day exercise simulates a cyber incident that threatens critical functions and patient safety across...
Great to host the cybersecurity roundtable in NYC with Cyera. Key takeaway: data security is getting dramatically harder. AI systems dramatically increase how fast data moves across systems and teams. Identifying truly sensitive data is becoming the real challenge.
Only 5-25% of enterprise AI projects show a positive ROI. 📉 If you’re just "dropping" AI into existing processes, you’re planning for failure. Stop treating AI like a standard software update. It’s a behavioral shift. Read why: https://t.co/EDcbE2J13x #CIO #AI #EnterpriseTech #DigitalTransformation
RT Launching AI pilots without a clear deployment path is the new shadow IT. Brilliant POCs don?t matter if they never scale. Co-author success criteria, plan for rollout and treat experimentation as just one milestone. #AI #CIO @Star_CIO https://t.co/I4avqKjxVA
Everyone is talking about Agentic AI, but who is talking about Agentic Sprawl? If you aren't protecting the process as much as the data, your automation is a ticking time bomb. 💣 Get the reality check before #RSAC2026: 🔗 https://t.co/6PIC4o7OmO #CIO #CISO #AgenticAI...
