CRO Pulse Videos
CRO Pulse Videos
The episode of Supply Chain Now spotlights Africa’s evolving logistics landscape, featuring veteran supply‑chain leader T.T. Malloy of SAPix. Malloy recounts his two‑decade career across distribution, warehousing, contract logistics and cold‑chain fruit exports, and previews the upcoming SAPix annual conference as a hub for African professionals. Malloy and host Scott Luton unpack six 2026 trends, beginning with a “perma‑crisis” reality that forces faster, data‑rich decision‑making. They stress that resilient networks hinge on real‑time information, AI‑enabled analytics, and automation of routine choices, while human judgment tackles complex, high‑impact decisions. The discussion highlights cold‑chain mastery as a proving ground for broader supply‑chain agility, noting the sector’s seasonal volatility, regulatory diversity, and capital intensity. Memorable moments include Malloy’s claim that attendees “leave a different person” after SAPix, and his assertion that “if you can succeed in the cold‑storage sector, you can succeed in many other industries.” The conversation also teases quantum computing’s future role, suggesting it could multiply current technological gains. For African firms, the takeaways are clear: invest in advanced analytics, embrace AI and emerging technologies, and leverage community platforms like SAPix to build partnerships and share best practices. Doing so will help transform fragmented logistics into a competitive, resilient engine for the continent’s growth.
The CRO Spotlight episode features Christopher Semain and Sean Ryan of the Alexander Group discussing how the chief revenue officer role has evolved from a sales‑centric position to a comprehensive revenue‑growth function. They trace the origin of the CRO title...
The Revenue Builders podcast features Sahir Azam, former chief product officer of MongoDB, discussing how to scale a product‑led growth (PLG) business into the enterprise segment. Azam stresses that adaptability and resilience are non‑negotiable in hyper‑growth firms, noting that roles evolve...
The Enterprise Unleashed episode features retired Clorox chief supply‑chain officer Rick McDonald discussing how digital fluency and emerging technologies are reshaping enterprise supply chains. McDonald emphasizes that leaders no longer need to code, but must understand AI, predictive analytics, and...
In a candid interview, HSBC’s chief executive outlined the bank’s ongoing restructuring, stressing that eliminating layers of complexity has become a top priority. He described the effort as “ruthless,” targeting redundant units and even long‑standing colleagues to streamline operations, while insisting...
The Revenue Builders podcast episode spotlights Marcy Stout’s argument that artificial‑intelligence adoption is fundamentally a leadership challenge, not merely a technology purchase. She explains how many firms still treat AI like a traditional RFP‑driven project, missing the cultural and operational...
Will Urban, a two‑decade veteran of freight forwarding at Expeditors and Flexport, joins Eric Johnson on TPM Today to separate genuine technology value from AI hype. The conversation reveals where forwarders are actually allocating capital—primarily toward automation and data integration—rather...
The podcast features Marshelle Mooney, VP of Sales at Manglement, explaining how the company leveraged an AI‑powered operating stack to turn a fragmented remote sales organization into a high‑visibility, high‑performance engine. By consolidating dozens of SaaS tools into a single Notion‑based...
The video argues that many leaders prematurely dismiss ideas, especially when onboarding new staff, because they try to force solutions that don’t fit current technology. It highlights two common mistakes: imposing ill‑suited tech fixes and shutting down concepts before they’ve been...
The Media Leader podcast introduced Ross Sergeant’s move from global media agency Allwin to GB News as chief revenue officer, a shift framed as a pivotal moment for the fledgling broadcaster. GB News, launched in 2021, has so far burned...
The Revenue Builders podcast segment with Eric Erston, CRO of RGScale, explores how crystal‑clear ideal‑customer‑profile (ICP) and persona definition drive sales performance. Erston stresses that top‑performing teams are “laser‑focused” on metrics, know exactly where to invest time, and use a disciplined...
At Manifest 2026, Brandon Freeze, senior leader of global logistics at American Eagle Outfitters (AEO), discussed how the retailer is reinventing its logistics with AI and same‑day delivery. He highlighted AEO’s push for same‑day delivery leveraging its extensive store network, the...
The episode spotlights Susan Rothwell, a three‑time chief revenue officer, discussing how she built a decade‑plus tenure at companies like Varicast, Epsilon and now Simplify. Rothwell emphasizes that lasting success as a CRO hinges on deep, cross‑functional business knowledge and...
McKinsey senior partners Dan Swan and Ruth Heuss explain that organizations must move beyond isolated technology deployments to achieve end‑to‑end process transformation. They argue that true operational excellence, when rewired for 2026, becomes a sustainable competitive advantage. The conversation highlights...
The Revenue Builders podcast featured Amanda Kahlow, founder and CEO of OneMind, outlining a bold vision for AI‑driven go‑to‑market. OneMind’s “superhuman” agents are designed to handle discovery, technical demos, objection handling and even solution engineering, effectively covering the full...
