Brand Leaders Embracing Change, but Still Put Food First
Bonchon CEO Suzie Tsai admitted the brand’s tech stack is weak and is opting for a measured, value‑driven rollout, such as installing self‑serve kiosks in roughly a third of its 400 global locations. The Korean fried‑chicken chain now generates 55% of sales through digital channels, with three‑quarters of those orders fulfilled off‑premises, and has doubled traffic via third‑party delivery partners. La Madeleine’s John Dillon echoes the cautious approach, prioritizing AI tools that directly aid café managers while preserving the legacy brand’s DNA. Both leaders stress that food quality, not technology, remains the primary growth engine.
6 Tips for CEOs Leading Change
CEO Pierre Le Manh argues that today’s top leadership question is no longer “What’s our plan?” but “Are we built for change?” He warns that traditional change frameworks are failing, citing a PMI report that most strategies break down at execution....
Boards Push AI but Can’t Separate Hype From Reality, CEOs Say
A Boston Consulting Group survey of 351 CEOs and 274 board members reveals a widening gap between board confidence in AI knowledge and CEOs’ assessment of board readiness. While 75% of directors believe they are as knowledgeable as peers, nearly...
In the Race to Deploy AI, Leaders Must Prioritize Human Capabilities, Report Warns
A new Aon Human Capital Trends study finds that while 88% of senior leaders acknowledge AI will demand fresh skills, 80% of organizations still prioritize automating routine tasks over building adaptability and change‑management capabilities. The report highlights a misalignment: 84%...
Fruit, Vegetables Included in Price Reduction Initiative - Tesco Hungary
Tesco Hungary announced it will keep lowering prices as inflation eases, extending a programme that trims at least 5% off more than 900 items. The price cuts span fresh categories such as fruit, vegetables, dairy, meat, deli and beverages, and...
Why Operational Excellence Dies When It Stays Trapped in the Founder’s Head
Operational excellence often thrives in a founder‑centric environment where shared context and direct oversight drive speed. As firms exceed roughly 100 employees, that informal model collapses under rising complexity, fragmented ownership, and slower decision‑making. The article argues that COOs must...
Murphy Oil Avoids Gambling on Current Volatility
Murphy Oil Corp reported Q1 2026 net income of $53 million, down from a year earlier, but adjusted earnings per share of $0.32 beat estimates. Production increased 10% year‑over‑year to 180,053 boepd, driven by higher U.S. onshore output and progress on...
The Diamond Podcast for Financial Advisors: Inside an $8B Boutique Firm’s Evolution
Crestwood Advisors, a boutique financial‑advisory firm, has grown to over $8 billion in assets under management since its 2003 launch. The expansion was achieved deliberately, focusing on client experience and incremental capability additions rather than headline‑making moves. Leah Sciabarrasi, President and...
Over Half of Conn. Fire Department Resigns Amid Chief Hiring Dispute
More than half of the volunteer Danielson Fire Department in Connecticut resigned after the borough council opened the fire‑chief search to external candidates. Interim Chief Jason Burgess and Deputy Chief Ryan Kelleher led a wave of 16 departures, leaving just...
Socure Appoints Chung-Man Tam as Chief Product Officer, Names Pablo Abreu Chief AI and Innovation Officer
Socure announced two senior hires: Chung‑Man Tam as Chief Product Officer and Pablo Abreu as its first Chief AI and Innovation Officer. The appointments come as the company reports an 8,000% surge in AI‑driven fraud attacks over the past year, underscoring...
When AI Knows Where You Want to Go Before You Do - Why Uber CEO Dara Khosrowshahi Is Upping Tech...
Uber CEO Dara Khosrowshahi said the company is boosting AI spend to sharpen reliability and personalize the rider experience. He highlighted AI‑driven features such as predictive destination cards, a Cart Assistant that creates shopping lists from photos, and agents that...
Zeno Strengthens Healthcare Communications in Europe
Zeno has appointed Cendrine Seror as Head of Health, Europe, expanding her role from Managing Director of Zeno France to overseeing the agency’s health and wellness practice across the continent. With more than 25 years in pharma, biotech and wellness...
US Carmakers’ China Balance: Cooperate Abroad, Protect Turf at Home
Ford is weighing a partnership with China’s Geely to boost its European competitiveness while resisting any technology transfer that would allow Chinese automakers to enter the U.S. market. CEO Jim Farley emphasized the need for global IP sharing but framed...
Gergely Szorcsik of Zoetis Elected Chair of Pharma.Aero for 2026–2028
Pharma.Aero has appointed Gergely Szorcsik, Zoetis’ Director of Global Logistics Sourcing and Sustainability, as chair for the 2026‑2028 term, the first time a pharmaceutical manufacturer leads the group since its 2016 launch. The association now unites nearly 100 stakeholders across...
The Rewards of Repetition
Anthony Guerra, founder of healthsystemCIO, argues that lasting operational excellence stems from tightly documented, repeatable workflows. He draws on Michael Gerber’s "E‑Myth" and the "small‑menu" concept from restaurant management to stress narrowing service scope for mastery. Guerra also highlights that...
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[Analysis] The Appointment of Thierry Garnier Ushers in a New Era at Ahold Delhaize
Thierry Garnier, a veteran of Carrefour, Kingfisher and Tesco, has been named chief executive of Ahold Delhaize, replacing long‑time leader Frans Muller. The board’s choice of an outsider signals a strategic pivot toward digital modernization. Garnier’s appointment follows cautious investor reaction,...
Sharp Fall in Employee Engagement over Past Two Years
Gallup’s 2026 State of the Global Workplace report shows UK employee engagement has dropped to a historic low of 10%, with 90% of workers disengaged, costing the British economy roughly $372 billion in lost productivity. Global engagement fell to 20% in...
Why Effective Leaders Get Branded as Problems
A high‑tech executive, Anna, was labeled as having a blind spot because her decisiveness clashed with a culture of over‑consensus. The article argues that organizations often misdiagnose effective leaders, blaming behavior rather than systemic or contextual factors. It outlines four...
Kevin Warsh’s Undisclosed Wealth Leaves a $100 Million Mystery Atop the F...
Kevin Warsh, a former Fed governor and longtime adviser to Duquesne Family Office, has been nominated to become the 17th Federal Reserve chair. His 69‑page ethics disclosure reveals more than $100 million in undisclosed holdings in private partnerships linked to billionaire...
Coty Interim CEO Mark Strobel Provides Update on Gucci Licence Situation
Interim CEO Markus Strobel told investors Coty remains open to an early exit from its Gucci beauty and fragrance licence, which is slated to transfer to L’Oréal after the current contract expires in 2028. The comment came during Coty’s Q3 2026...
HireRight Appoints John Peek as EVP, Product and Strategy
HireRight, a global leader in background screening, announced John Peek’s promotion to Executive Vice President of Product and Strategy. In his new role, Peek will oversee Product, Strategy, the Enterprise Program Management Office, and Customer Service, aiming to tighten cross‑functional...
Communicating with Confidence When You’re Under Pressure
Harvard Business Review’s "Communicating with Confidence When You’re Under Pressure" highlights how leaders can maintain clear, persuasive communication despite fatigue, stress, or conflicting emotions. Muriel Wilkins emphasizes deep listening, mindfulness, and self‑checking emotional states before delivering messages. The discussion offers...
How Paywall Plus Philanthropy Saved The Philadelphia Inquirer
The Philadelphia Inquirer, once bankrupt, turned a profit in 2025 after Jerry Lenfest transferred ownership to the nonprofit Lenfest Institute and introduced a hybrid for‑profit, nonprofit structure. A $7.8 million grant and aggressive digital‑subscription strategy pushed subscriber revenue to 70% of...
Beer Hour: Luke White
Luke White, managing director of Damm UK, reflects on his 22‑year journey from nightclub glass collector to senior beer‑industry leader. He credits hands‑on pub experience and diverse marketing roles for shaping his people‑first approach. White warns that rising taxes, legislation...
‘Businesses Should Make More Effort to Track Employee Confidence’
Culture Amp’s analysis of over 3,000 firms reveals a 19‑point drop in employee confidence in company success over the past five years. Employees who work for organisations that have tracked confidence continuously saw belief in three‑year success fall from 80%...
Cambridge Hires Moody’s Executive to Lead BridgePort RIA
Cambridge Investment Research’s BridgePort RIA appointed Clara Sierra, a former senior director at Moody’s Analytics, as Managing Director to oversee advisor experience, technology, operations, compliance and growth initiatives. She succeeds retiring founder Eddie Rollins, who launched the platform in 2024....
WBD Talks Up Global Ambitions and Streaming Bundles Following HBO Max’s International Rollout
Warner Bros. Discovery used its Q1 earnings call to outline a global push for HBO Max, emphasizing bundled packages with local partners as it prepares for a merger with Paramount‑Skydance. CEO David Zaslav highlighted that bundling with Disney+/Hulu, RTL+ in...
Coherence: Where Leadership and AI Success Intersect
Leigh‑Ann Russell, BNY’s CIO, argues that "coherence"—the alignment of talent, clarity, and governance—is essential for scaling AI without creating chaos. BNY’s AI hub, Eliza, now hosts over 220 production solutions and has trained 100% of its workforce, exceeding a 65%...
LV= Names Jonathan Pears as Non-Executive Director
LV= has appointed Jonathan Pears as a non‑executive director, pending regulator sign‑off. Pears, who joined the board in April, will be formally introduced at the AGM later this year. He brings more than 25 years of experience across life insurance,...
STAT+: What Was Lost at the FDA
Health and Human Services Secretary Robert F. Kennedy Jr. oversaw the termination of roughly 3,500 FDA employees last year. The agency now targets hiring more than 3,200 scientists, reviewers, and investigators, but has added only about 350 staffers as of...
3 Minutes with Erik Asgeirsson, President and CEO of CPA.com
Erik Asgeirsson, president and CEO of CPA.com, highlighted how artificial intelligence is reshaping accounting firms from task‑driven operations to insight‑driven advisory practices. He explained that AI not only automates routine processes but also unlocks deeper analytics across audit, tax, and...
Epic Founder and CEO Judy Faulkner Shares Insights on 50 Year Journey in YouTube Interview
Epic founder and CEO Judy Faulkner reflected on the company’s near‑50‑year evolution in electronic health records during a YouTube interview with Katie Couric. She traced her early coding days, the shift from paper charts to digital systems, and how being a...
How This CEO Took Charge During a Crisis and Built a Firefighting Powerhouse
Will Schmidt stepped into the CEO role at Fire Rover after founder Brad Gladstone’s death, steering the Detroit‑area startup through a pandemic‑era transition. Under his leadership the company’s employee headcount has sextupled and it secured the #1,434 spot on the...
New Leadership at VDZ
The German Cement Works Association (VDZ) has elected Dr. Dirk Spenner as its new president, succeeding Christian Knell after nine years. Spenner, managing partner of the centenary‑old Spenner Group, will lead VDZ alongside incoming executives Manuel Mohr (Chief Executive) and Dr. Jörg Rickert...
How the Right Tools and Training Enable Inclusion in Practice
The article argues that inclusive outcomes hinge on equipping managers with the right tools, training, and confidence, rather than treating inclusion as a standalone policy. It highlights how managers’ daily decisions shape culture, especially around neurodiversity and disability conversations. P&G...
Misfits Media Reacts To Rampant Growth With Appointment Of Two Managing Partners
Misfits Media, an Australian creative agency, announced the promotion of Rosie Oakshott and Chloe Noel de Kerbrech to managing partners as the company prepares for its fifth Cairns Crocodiles Festival of Creativity. The firm has grown revenue at a 16%...
New Research Reveals “Credibility Gap” In Internal Comms: 94% Say It’s Respected, but only 30% Can Prove Business Impact
Award‑winning intranet provider Oak Engage’s new research shows a “credibility gap” in internal communications. While 94% of HR and communications leaders say the function is respected, only 30% can demonstrate measurable business impact. The survey of 250 UK professionals urges...
People Moves: Ryan Specialty Underwriting Managers Names Anthony President of US Assure; CRC Group Adds to Specialty Team
Ryan Specialty Underwriting Managers promoted Amber Anthony to president of US Assure, separating the title from CEO Alan Ferguson. Anthony will keep her duties as chief marketing officer while overseeing marketing, sales and distribution. US Assure also named Steve Bristow...
Raw Power Management Announces Promotion Of Matt Ash & Don Jenkins To Joint CEOs
Raw Power Management announced that longtime executives Matt Ash and Don Jenkins will serve as joint chief executive officers, while founder Craig Jennings moves to an executive chairman role. Ash, based in Los Angeles since 2008, and Jenkins, based in...
‘AI Is Just Amplifying that Weakness’: The Dangers of Having AI Draft Difficult Conversations for You
AI‑generated emails are moving from novelty to routine, with LinkedIn’s CEO reporting daily use for high‑stakes messages and a recent ZeroBounce survey showing 25% of workers rely on AI for drafting or editing emails. While AI can polish tone and...
How to Build Trust at a New Job
Starting a new role often feels like ground zero, and earning colleagues’ trust quickly is essential for long‑term success. The article outlines four practical steps: secure quick wins, listen actively, request help and own mistakes, and prioritize high‑impact work over...
Kingfisher Boss Thierry Garnier to Become Ahold Delhaize CEO
Kingfisher chief executive Thierry Garnier will leave the DIY group to become president and chief executive of grocery giant Ahold Delhaize, succeeding Frans Muller at the company’s April 2027 AGM. Garnier, who spent more than two decades at Carrefour and has led...
Zest ADGM Appoints Zeid Barghouti as Senior Executive Officer to Scale Private Market Infrastructure
Zest Equity has promoted Zeid Barghouti to Senior Executive Officer of its FSRA‑regulated arm, Zest ADGM, while he continues to lead business development and partnerships. The Abu Dhabi Global Market‑based entity now holds FSRA authorization to deliver Zest Arrange and...
Professional Body Welcomes New Chief After Sacking of Former Boss
Emma Causer has been appointed chief executive of the UK’s leading professional body for charities, replacing Anna Daroy who was dismissed after breaching Covid‑19 loan rules at her consultancy. Causer brings more than 15 years of nonprofit leadership experience and...
CB Hot Suit Takes: Priya Patel, CEO, McCann NZ
Priya Patel, CEO of McCann New Zealand, discusses her passion for the blend of creativity and commercial impact that drew her to advertising. She highlights marquee campaigns—including McDonald’s in NZ/Australia, Marks & Spencer, Westpac Australia, and Vogel’s bread—that have shaped cultural conversations. Patel...
Energy Vampires: The Hidden Drain on Leadership Performance
Renée Giarrusso warns that leaders are losing performance to hidden "energy vampires"—people, tasks and environments that sap mental, emotional and physical stamina. She categorises these drains into relationships, situations and personal habits, highlighting unappreciated effort, micromanagement, unrealistic workloads and toxic politics...
Nicholas Gray Moves to Head up State and Regional at News Corp as Mark Reinke Retires
News Corp Australia announced a leadership overhaul as long‑time managing director Mark Reinke will retire in July. Nicholas Gray, currently MD and publisher of The Australian and prestige titles, will assume the role of managing director and publisher for the...
No Evidence of Racism in P&C Leader's Conduct Findings
Queensland Industrial Relations Commissioner Daniel Pratt concluded there was no evidence that a people‑and‑culture leader mischaracterised a hospital manager’s conduct using the “angry black woman” stereotype. The commissioner said the leader’s evidence was strong and her reasoning clear and logical....
Self-Inquiry a "Powerful" Tool for Men's Mental Health and Leadership
Positive psychology specialist Tess Brouwer warns that men’s loneliness is eroding both wellbeing and leadership effectiveness. She cites that leaders are the most isolated workers, struggling to ask for help while expected to have all answers. In Australia, suicide remains...
The Performance Illusion: Why Smart Teams Still Underperform
The article argues that assembling highly capable individuals does not guarantee team excellence because performance depends on how well those talents are integrated. Smart teams often operate as parallel silos, producing adequate output but falling short of exceptional results. The...