Today's Management Consulting Pulse

KPMG partners with Anthropic to embed Claude AI across its global workforce
KPMG announced a global alliance with Anthropic to integrate the Claude large‑language model into its Digital Gateway platform. The move gives every employee in 138 countries direct access to the AI tool and positions KPMG as Anthropic’s preferred consulting partner for private‑equity firms, marking the most extensive AI commitment among the Big Four.
FranklinCovey Provides Customized Solutions for Healthcare Organizations to Solve Key Issues: Nurse Retention and Patient Satisfaction
FranklinCovey is teaming with hospital leaders to boost nurse retention and patient satisfaction through customized leadership and trust programs. Documented results include moving patient‑satisfaction percentiles from the 26th to the 76th in four months and cutting leadership turnover by half at Advent Health. The firm also reports 50% higher employee engagement, a 52% drop in peri‑operative incidents, and Press Ganey scores leaping from the 14th to the 95th percentile. Upcoming webcasts and live events will showcase these methods for senior executives across major U.S. cities.
Sax Acquires CoMetrics
Sax Advisory Group announced the acquisition of CoMetrics Partners, a boutique consulting and technology firm, expanding its turnaround, profit‑optimization and performance‑analytics services. The deal brings three CoMetrics partners and the entire staff into Sax’s Parsippany, New Jersey headquarters, though financial terms...
Levi’s ERP Overhaul Hits 60% as Retailer Positions for AI-Driven Orchestration
Levi Strauss & Co. has completed about 60% of its global ERP modernization, a cornerstone of its shift toward AI‑driven orchestration and a data‑centric operating model. The overhaul supports the company’s ambition to grow revenue to roughly $10 billion, with direct‑to‑consumer...
Alan at 80 — Episode #10
Alan Weiss, PhD, released Episode #10 of his "Alan at 80" series on March 27, 2026. The post marks the tenth consecutive daily installment in a rapid‑release podcast that began a week earlier. Each episode features Weiss’s commentary on consulting,...

Cost of Quality: Not Only Failure Costs
The cost of quality (CoQ) includes both the expenses of fixing defects and the investments needed to prevent them. While the cost of poor quality (COPQ) can eat up 25‑40% of a company’s revenue at a typical three‑sigma performance, prevention...

Modernizing Federal Government IT with Atlassian and Isos Technology
In this episode, Leah Wood and Nick Nader of ISOS Technology discuss modernizing fragmented federal IT Service Management (ITSM) environments using Atlassian’s Jira Service Management (JSM). They explain how legacy ITSM setups—often a patchwork of tools like ServiceNow, spreadsheets, and...

You Fell for the Nonsense Change Management Models and Now Your Projects Are Failing
The article debunks the widely repeated claim that 70% of change initiatives fail, tracing it to a misquoted 1993 study. It criticizes popular change‑management frameworks—Kotter, ADKAR, Lewin, McKinsey’s Influence Model, BCG’s Change Delta, and even Nudge Theory—for lacking peer‑reviewed evidence...
Iuvo Joins New England’s Fastest‑Growing Firms Amid Consulting Industry Upswing
IT consulting firm iuvo was named one of New England’s fastest‑growing companies, highlighting the surge in demand for digital transformation services. The accolade comes as major players like Accenture and Infosys double‑down on AI‑driven upskilling and strategic acquisitions, reshaping the...
Report Warns AI Agents Outpace Accountability, Sparking Governance Alarm
Accenture’s new report, The Age of Co‑Intelligence, warns that the rapid scaling of AI agents threatens enterprise accountability, with 60 agents reshaping over half of U.S. work hours. The study flags $6 billion in potential revenue gains but warns that governance...

Measure AI's Impact by Decisions, Not ROI
Gartner just told 4,000 data leaders: stop measuring AI ROI. The new metric: Return on Intelligence. Not what AI saves. What decisions AI actually improves. Harvey: $100M to $190M ARR in 5 months. Legal industry. What decision has AI improved for your team in...

The AI-Based Transformation of PricewaterhouseCoopers to PwC One
PwC has launched PwC One, an AI‑driven platform that unifies its audit, tax and consulting capabilities with advanced automation. The system promises faster insight generation, streamlined processes and a human‑centric client experience. PwC credited the platform with a 3.7% rise...
Consultants Target Ethical AI as Workplace Adoption Sparks Privacy Trade‑offs
Consulting firms are expanding ethical AI services as enterprises adopt tools such as Google Search Live and Meta's $10 billion AI data center, intensifying data‑privacy challenges. Reports of long‑lasting cookies and regulatory push‑backs underline the urgency for privacy‑focused digital transformation.
IBM Unveils Integrated AI, Cloud and Consulting Blueprint to Re‑Focus on Enterprise Services
IBM announced a comprehensive AI, cloud and consulting strategy aimed at large organizations, highlighting new quantum‑computing initiatives in India and a tighter integration of its services. The move signals a decisive pivot from legacy hardware to end‑to‑end enterprise solutions as...
AtkinsRéalis Secures $700 Million in Private Debentures, Upgrades Credit Rating
Engineering and consulting firm AtkinsRéalis priced a $700 million private debenture offering, issuing $400 million of 4.411% Series 9 notes and $300 million of 4.756% Series 10 notes. The proceeds will retire $700 million of existing debt and the company received a BBB rating upgrade from...
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Streamline Strategic Planning with AI: Overcome Execution Gaps | ClearPoint Strategy Blog
ClearPoint Strategy launched an AI‑driven platform that automates and centralizes strategic planning, aiming to close the well‑known execution gap that affects roughly 61% of executives. The solution supports more than 20 planning frameworks, integrates with existing software stacks, and links...

The Strategy Trap: Why Great Plans Fail at Execution
In this episode of Commerce Beyond Borders, host Renee Hartman and co‑host Chris Baker sit down with retail veteran Kevin Artel, author of *The Strategy Trap: Why Companies Fail at Execution and How to Get It Right*. Artel explains his...
Education Is a Transformation Business, Not a Teaching One
“We’re not in the education business. We’re in the transformation business.” A powerful mindset from London Business School’s former dean. When you aim for transformation, you operate very differently. #TransformationEconomy #Leadership #BusinessStrategy https://t.co/UTJ07JyTU1
Quarterbac Bridges Strategy‑Execution Gap in Critical Infrastructure
Navigating the High-Stakes World of Critical Infrastructure & Asset Management with Quarterbac, a company renown for being hyper-focused on “closing the strategy to execution gap,” ensuring long-term approaches flow directly into last-mile delivery. https://t.co/yQIc5EL8eD
EchoData and R. Michael Anderson Announce Strategic Partnership to Drive AI Leadership Transformation in Saudi Arabia
EchoData and leadership expert R. Michael Anderson have formed a strategic partnership to deliver AI leadership, governance, and transformation programs across Saudi Arabia in line with Vision 2030. The collaboration designates EchoData as the exclusive ground‑level partner responsible for client...

Strategy Summit 2026: Inventive Strategy and the ‘Unbossed’ Organization
Harvard Business Review’s Strategy Summit 2026 highlighted a fundamental shift from a physical‑asset, mass‑production economy to one driven by intangibles, digital products and services. Rita McGrath argued that sustainable competitive advantage now requires firms to define a clear strategic “center” and...

Bain & Company Announces Expansion of Lead Global Management Consulting Partnership with Palantir to Bring World Industry-Leading AI Transformation Capabilities...
Bain & Company announced an expanded partnership with Palantir, deepening their collaboration to deliver enterprise AI transformation services. The deal adds Palantir’s AIP and Foundry platforms to Bain’s consulting toolkit, enabling end‑to‑end AI use‑case delivery. Over 1,500 Bain AI, data...
Iuvo Joins New England's Fastest‑Growing Firms Amid Surge in Consulting Demand
iuvo, a pure‑play IT consulting firm, was named one of New England's fastest‑growing companies, underscoring robust market appetite for digital transformation and operational improvement services. The accolade arrives as larger players like Infosys double down on healthcare consulting through strategic...
Infosys to Acquire Stratus, Expanding AI‑Driven Services for P&C Insurers
Infosys announced a definitive agreement to acquire Stratus, a U.S.‑based Guidewire consulting specialist with more than 450 experts. The deal, slated to close in the first quarter of FY2027, aims to combine Infosys' Topaz AI and Cobalt cloud platforms with...

Strategy Deployment: Are You Playing Catch Ball or Chucking Rocks?
The article contrasts two approaches to strategy deployment: the collaborative "catch ball" method, where goals flow down and feedback flows up, versus the authoritarian "chuck rock" style that pushes top‑down targets without input. It illustrates how catch ball refines metrics—like...
ERP Software Blog Names 12 Microsoft Dynamics 365 Supply‑Chain Add‑Ons in 2026 Rankings
ERP Software Blog announced its 2026 Best Microsoft Dynamics ERP Tools for Supply Chain, recognizing 12 specialized add‑ons that extend Dynamics 365. The independently curated list underscores the growing demand for AI‑enabled, industry‑specific supply‑chain functionality, a core service area for...

296. The Power of Rigor in Transformation
In this episode, McKinsey partners Dominic Scarrett and Priya Moody define rigor as disciplined execution that turns bold transformation ideas into measurable, lasting results, emphasizing speed, resilience, and consistency. They share research showing that rigor‑driven transformations achieve 80% of targets...

Innovation Proves the Product Works
Dymeka Harrison, a commercialization veteran, argues that breakthrough products alone don’t guarantee lasting companies; adoption hinges on disciplined commercial execution. She cites the 70‑90% startup failure rate as largely driven by underdeveloped commercial foundations. Harrison outlines a holistic commercial system—segmentation,...
Medicus Report Flags 5,350 Hospitalist Shortfall, Opening Door for Consulting Firms
Medicus Healthcare Solutions released a 2026 report showing a projected shortfall of 5,350 hospitalists nationwide and a 69‑day average time to fill openings. The data highlights a growing supply‑demand imbalance that consulting firms can leverage to advise health systems on...
PwC Unveils PwC One AI‑agent Platform to Automate Enterprise Consulting
PwC has launched PwC One, an AI‑agent platform that lets enterprise clients describe a problem and receive autonomous, AI‑driven consulting work, with PwC professionals reviewing outputs. The beta‑stage service aims to shift the traditional consulting model from back‑office support to...

PROLIM Expands Global Salesforce, Snowflake, and Industrial AI Capabilities by Rebranding Kasmo Digital
PROLIM announced the rebranding of its recent acquisition, Kasmo Digital, under the PROLIM name, creating a unified global digital‑transformation brand. The move expands PROLIM’s footprint across North America, Europe, India and APAC and adds deep Salesforce and Snowflake consulting expertise...

From Engineering Insight to Industry Transformation: Dr. Lalit Mohan Ranga’s Systems-Driven Vision for Service Industries
Dr. Lalit Mohan Ranga, a doctorate‑trained operational strategist, has applied systems‑thinking and quantitative analysis to overhaul Bayshore Plumbers, a Bay Area service firm. By deploying integrated dashboards, AI‑enabled voice response, and a web‑based operational platform, he boosted revenue from $5.8 million...
Clear Decision Authority, Not More People, Speeds Projects
I’ve seen teams try to “go faster” on a website rebuild by throwing more people at it. It rarely works. Speed usually comes from one boring thing. Decisions that get made on time. If you want a faster project, I’d look at these...
Hidden $100M Family Firms Crave AI Guidance
My buddy runs a company helping manufactures implement ai. He showed me the leads he’s getting. It’s nuts. Family businesses I’ve never heard of making $100m a year. They know the need ai but no idea what to do. Crazy...
Consultants Grapple with Scaling Dependable AI for Fortune‑50 Firms
Anil Pantangi, a senior partner at a leading management‑consulting firm, outlined how consulting teams are tackling the architecture, data‑governance and talent challenges of deploying dependable AI across Fortune‑50 enterprises. He stressed that the biggest friction points are legacy systems, risk‑averse...
Start Change Management Early; Avoid Generic Vendor Training
Change management strategies are crucial, but starting them too late can cause issues. Vendors may underestimate the complexity, offering basic training instead of tailored solutions that reflect your business needs. #ChangeManagement #BusinessStrategy https://t.co/giL8OmrcIA
Boards Demand CIOs Be Board‑Ready, Evaluation Criteria Revealed
The inside track on how boards evaluate their CIOs https://t.co/8L46WRgbUF Also: The vast majority of CIOs are now expected to be board-ready.

Wait, That’s My Job | How AI Exposed the Organizational Immune System Nobody Wanted to Talk About
The article argues that generative AI is reshaping organizational dynamics by enabling a single employee to complete work that once required multi‑person committees, triggering a new "That's my job" resistance. It identifies five archetypal personas—Kingdom Keeper, Deep Expert, AI Evangelist...

Mamdani Slashes $9M McKinsey NYC
Mamdani just cut a $9 million contract that McKinsey has with NYC. And then brags about it publicly. More please. https://t.co/hIrj9GpEJW
AI Success Needs Strategy, People, Process, Governance
AI implementation is often underestimated. Success requires more than just technical changes; it demands focus on strategy, people, and process. Project governance and clear vendor management are key. #AIStrategy #ProjectManagement #Tech https://t.co/uuPN3vr0mP

A New Service: Expert Briefings with Lars Christensen
PAICE has launched Expert Briefings, a bespoke service led by Lars Christensen that delivers interactive sessions on macroeconomics, geopolitics, and artificial intelligence. The briefings are tailored to each organization’s industry, risk exposure, and strategic questions, and can be delivered as...

Fast Vs. Slow Companies Diverge 3.5× Every Six Months
#TimTalk - The gap between ‘fast’ & ‘slow’ companies is widening by 3.5x every 6 months, why the 5-year roadmap is now officially a liability with Anuj Pandey https://t.co/HPDnt6CVLX @DLAIgnite #SocialSelling #DigitalSelling #Leadership #ArtificialIntelligence #AgenticAI #AI #FutureOfWork #Strategy

Should Your Consulting Firm Travel to This Prospect? (The Answer)
Consulting firms often wrestle with whether to spend a day’s travel to meet a prospect in person. The article proposes a simple decision framework: projects over $1 million automatically merit a visit, while those under $100,000 do not. For six‑figure opportunities,...
HII's Eric Chewning Charts AI‑Driven Turnaround in Century‑Old Shipyards
Eric Chewning, executive vice president of maritime systems and corporate strategy at Huntington Ingalls Industries, says the shipbuilder’s AI pilots with C3 AI and Path Robotics are delivering schedule gains and cultural change, offering a playbook for consultants tackling legacy‑heavy...
Construction Consulting Firm Offers Playbook to Slash Affordable‑Housing Delays and Cost Overruns
A leading construction consulting firm disclosed a set of operational‑improvement tactics aimed at reducing schedule slips and cost overruns in affordable‑housing projects. The briefing, while not revealing specific numbers, draws on proven approaches used in mining, water infrastructure and telecom...
Avison Young Taps CGI for AI‑Powered Managed Services in Global CRE Push
Avison Young announced an expanded partnership with CGI to deliver AI‑enabled managed services across its digital real‑estate platform. The deal taps CGI’s $12 billion‑USD fiscal 2025 revenue and 94,000 consultants, aiming to boost operational resilience and client value in the commercial‑real‑estate...

How to Market AI to Unaware Buyers
#AI. Cracking the Code: Selling AI When No One Knows How to Buy It. (Selling Power) #JVGpost https://t.co/qvUmvc8cl0 https://t.co/4a2iT8UtzP

Practical Case Study: IT Strategic Planning Framework for Transforming IT From Reactive to Proactive
The case study outlines a practical IT strategic planning framework that shifts IT functions from reactive firefighting to proactive delivery. It integrates quantitative assessments, stakeholder workshops, prioritized roadmaps, and governance into a repeatable discipline. By converting planning into an operational...
Jacobs Finalizes $1.6 B Purchase of Remaining PA Consulting Stake
Jacobs has completed the acquisition of the remaining equity in PA Consulting for an upfront consideration of roughly £1.2 billion ($1.6 billion). The deal, funded with cash and Jacobs shares, is expected to be accretive to adjusted earnings per share within the...
Redesign Around AI for Tenfold Leverage
Companies that bolt AI onto existing workflows get marginal gains. Companies that restructure around AI get 10x leverage. Tear it all down.

Culture Transformation Drives Business Success Through Employee, Customer Insight
Culture transformation isn’t a “nice to have;” it’s the engine behind every meaningful biz outcome. In this interview, I break down why employee understanding + customer understanding must be the foundation of any transformation effort. https://t.co/fkYolb2lVU https://t.co/n73egQFKY9