
Joining Backbase to Drive Core Industry Transformation Together
I am joining Backbase as a Strategic Industry Advisor. The transformation of our industry requires a major shift at the core of the business. We need to work together to accomplish this. https://t.co/yq1jt7W0lJ
Agentic Process Re‑Engineering Boosts Human‑AI Collaboration
"Agentic process re-engineering" brings out the best in both humans and AI to achieve greater outcomes. I channel the observations of Bret Greenstein, chief AI officer at West Monroe, in my latest @Forbes piece. https://t.co/RgtpwCwzZF
CEOs Care About Why, Not How—Lead with Purpose
Scott Taylor: "I never met a CEO that cares about HOW you're going to do it until they understand WHY it's important." Stop pitching architecture. Lead with why. https://t.co/vv9y0dBQoc
Consultancies Hit Hard by Client AI Savings Demands
Consultancies face 'rug pull' as clients demand #AI savings https://t.co/Fk1uRfEV0l #ArtificialIntelligence #Finserv @SpirosMargaris @efipm @Khulood_Almani @AkwyZ @ahier @FrRonconi @BetaMoroney
Define Future Processes Before S/4HANA to Avoid Delays
Organizations often jump into S/4HANA implementation without defining their future state business processes. This leads to rushed decisions, project delays, or consultants making choices without considering your strategy and priorities. #S4HANA #BusinessProcess #ProjectManagement https://t.co/6WX2iBOXaT

Managing Change in the Era of Agentic AI
The New #DigitalTransformation: Lessons In Change Management For #AgenticAI by Lori Schafer @Forbes Learn more: https://t.co/3nzcWbGG1f #GenerativeAI #ArtificialIntelligence #MachineLearning #ML https://t.co/edipJufJYG
Speak the CEO’s Language to Secure Data Funding
Cheat code for getting a data project funded: Open your CEO's annual report. Steal their exact phrases. Build your pitch in their own words. "Very rarely anybody's going to argue with you." Scott Taylor. https://t.co/9JsUcemtlD

Balancing Agent-First Architecture with Human Buyer Relationships
How does an enterprise pivot to an “agent-first” architecture without completely alienating its traditional human buyers? https://t.co/YV3RT3pqcl @DLAIgnite #SocialSelling #DigitalSelling #Leadership #ArtificialIntelligence #AIAgents #AI #Strategy #Marketing #MarketingSuccess #MarketingStrategy #Branding

Your Role Shapes the Future with ServiceNow Futures
The future will happen to you or because of you. Introducing @ServiceNow Futures 🔭 https://www.linkedin.com/posts/briansolis_putaitoworkforpeople-ai-quantum-activity-7450577267103121408-zhda
Effective Change Management Demands More Than Training
Most people misunderstand change management. Relying solely on training and communications from vendors or integrators is insufficient. True success requires a robust strategy beyond these small aspects. #ChangeManagement #ProjectSuccess https://t.co/Nl7UBG1pmC
AI‑Driven Reorgs Double Startup Revenue via Process Change
A recent study of 515 startups: firms that reorganized around AI completed 12% more tasks and generated nearly 2x higher revenue. That doubling came from process change, not product change. Source: Harvard Business School

From Systems Setup to Strategic Growth: My Evolved Roadmap
In 2020, I created something called the Systems Elevation Roadmap. At the time, my focus was about helping founders organize and build the systems inside their businesses so things could run more smoothly. And for where many businesses were at that stage,...

AI Divide: Exec Praise vs Employee Anxiety
"Different realities are happening inside the same company. Executives are celebrating time saved and progress made. employees are quietly paying an AI tax through rework, uncertainty, and rising anxiety. When those realities drift apart, AI does not scale." https://briansolis.substack.com/p/the-ai-divide-is-a-leadership-crisis

AI Projects Fail When Business Bridge Is Missing
42% of AI initiatives fail. Not because the tech doesn't work. Because nobody built the bridge between a working model and a working business outcome. The viability gap is organizational, not technical. Five layers worth auditing before your board asks first. https://t.co/y89hUiqrly
Master Change Management to Unlock Post‑Go‑Live Value
Projects often fail due to poor change management, but successful organizations master it. Go-live won't be perfect; expect turbulence and a productivity dip. True value emerges weeks or months post-go-live through optimization. #ChangeManagement #ProjectSuccess https://t.co/gwaAKgeMbQ
Too Much Flexibility Undermines Business Stability
Being flexible in your business is great, until it becomes the default operating style inside your business that quickly leads to operational instability.
People and Processes, Not Tech, Drive Digital Transformation
Digital transformation isn't about technology like SAP or S/4HANA. It's about your business processes and people. Without addressing the human element, even massive tech investments become worthless. #DigitalTransformation #ChangeManagement https://t.co/TvCUdc9ZrV
Invest in Setup, Get Reliable AI Automation
Most of my routine admin now runs automatically, and it costs me about £20 a month. I've been building out a set of AI agents over the past few months. One archives client emails and links them to the right project...
5G Drives Enterprise Transformation, Says Cyient VP
In this episode of Conversations With Dez. wer'e talking with Aashu Virmani, Vice President & Client Partner of Communications at Cyient, exploration of the impact of 5G on enterprise transformation.. https://t.co/CKThAvWEpM
CIOs Suffer From Hype‑Driven
"The 'Vibe Coding' Hangover: Why CIOs Are Paying the Price for 'Janitor in a Drum' Logic", By Craig S. Mullins and Robert Proffitt https://t.co/rj4X6vTgjx
Identify Hidden Resistance by Analyzing Culture, Not Asking Employees
Don't ask employees if they'll resist change—they'll say no. Instead, assess cultural nuances, operational dynamics, and human elements that *will* create resistance. Understanding these is key to effective change management. #ChangeManagement #OrgCulture https://t.co/Xo7YxuWAt3
Agentic AI Cuts Waste, Fraud in IT Procurement
How agentic #AI can empower your IT procurement processes to reduce waste, fraud, and software vendor smoke screens … https://t.co/UPWPGtZROC @ChiefInvOfficer

Align AI Teammates with Your Go‑To‑Market Strategy
How do you practically “ground” an AI teammate in a company’s specific Go-To-Market strategy? https://t.co/RQDmR8BMQn via @DLAIgnite #SocialSelling #DigitalSelling #Leadership #ArtificialIntelligence #Tech #TechNews #AgenticAI #AIAgents #AI #FutureOfWork #Strategy #Sales #Marketing
Organizational Design: The Overlooked Key to AI Change
Organizational design is the most underrated aspect of change management. Implementing new tech, especially with AI, means automating jobs and changing roles. #ChangeManagement #OrganizationalDesign https://t.co/WQnaJ0Xh98
Turning Consulting Into a Product Determines Startup Success
His biggest risk wasn't demand. It was whether a consulting service could become a real product. If it couldn't be productized, the whole company would be wrong. https://t.co/ijwnhg6MLr
Psychological Safety Drives Sustainable Performance, Not Numbers
Culture is not what you say. It is what people feel safe to say. When individuals can raise ideas, questions, and challenges without fear, you build real capability. But this does not happen by chance. It requires discipline, process, and leaders who put...
People, Pricing, Partnerships: Growth Drivers for Top Companies
The best companies are not just optimizing what already exists. They are finding new ways to compete through People, Pricing, and Partnerships. At the Miami Summit, these 3 Ps emerged as the strongest drivers of growth. #Strategy #Innovation #BusinessGrowth @SharnRayner...
Transparent, Phased Recommendations Balance Speed and Risk
I was talking through a project with a colleague this week and something came up that I've been chewing on since. A client is generating significant revenue right now and wants to get a new platform live as quickly as possible...

Achieve Exponential AI Advantage in 90 Days
The 90-Day AI Leap: From Incrementalism to Exponential Advantage by @Timothy_Hughes https://t.co/NVCiMQZBWN @DLAIgnite #SocialSelling #DigitalSelling #Leadership #ArtificialIntelligence #Tech #TechNews #AgenticAI #AIAgents #Agentic #AI #FutureOfWork #Strategy #CEO #CFO https://t.co/QjGaX0e6nB
Family Offices Adopt Institutional-Grade Wall Street Strategies
The insiders know what's really driving returns in family offices now. I'm watching the best institutional consultants transform how family wealth is managed. They're bringing Wall Street expertise to private wealth, and the results are undeniable. This isn't amateur hour...

Build a Single Source of Truth with a Three‑Layer Moat
The Three-Layer Moat: How to organize your Business Context, Professional Identity, and Voice to create a “Single Source of Truth” for your digital teammates https://t.co/rHwTssIIiG via @DLAIgnite #SocialSelling #DigitalSelling #Leadership #ArtificialIntelligence #Tech #TechNews #AgenticAI #AIAgents #AI
Overcome Change Resistance by Addressing Fearful Threats
Resistance to change often stems from fear of the unknown. People worry about losing familiar tools, having their expertise centralized, or even job automation. Addressing these perceived threats is key to overcoming resistance. #ChangeManagement #FearOfChange https://t.co/iTioqPIiQd
Executives Need Outage Insights, Not Live Post‑Mortems
RT Executives don't want a live post-mortem during a crisis; they want a partner who translates outages into business impact, risk, and a realistic recovery path. #DigitalTransformation #ITLeadership @Star_CIO https://t.co/a4Q8PTsrKE
People, Not Tech, Drive Project Success or Failure
Projects often fail not due to technical issues, but because of resistance to organizational change. The human element—how well teams adopt new processes—is the number one factor determining success or failure. #ProjectManagement #ChangeManagement https://t.co/FrnbMPGgJ1

Leaders Overestimate AI Impact, Missing Workflow Integration Gap
When you ask leaders whether their organizations are actually operating differently, whether decisions are faster, outcomes more autonomous, models of work truly reinvented, the honest answer is often a hesitant, “no.” This creates an enterprise transformation gap between AI that thinks...

Visit Quarterbac Booth at AMPEAK 2026 for WorkUp Demo
Before #AMPEAK 2026 wraps up on Wednesday in Perth, make sure you drop by the Quarterbac booth and meet Dave Robinson ( Founder/CEO ) and his crew at this years event, say hi, introduce youself, and schedule a followup workshop...

Effective Execution Is Half the Change Challenge
“Orgs. facing dire problems know they must act. Yet deciding on the right action(s) is only half the challenge. The other half is executing the decision *effectively*—and that’s a challenge in itself.” 🔗 https://t.co/JX6MTYzYmq #changemanagement #organizationalchange #agile https://t.co/rl47omZUIW
Corporate Jargon: Naming Transformations Like a Game
Project Grand Slam? How do companies name these transformation ideas? Focus groups? Darts at a board?
Show, Don’t Tell: Prototypes Win over Process Explanations
I was on a client project this week where someone kept trying to jump ahead in the content process. They had tools they wanted to use, ideas they wanted to implement, and absolutely no patience for the foundational work that...
Phase 0 Finds Your Perfect Tech Fit, Saves Money
Tech is expensive, but Phase 0 helps you find the right fit for your business. It guides you on custom solutions or third-party bolt-ons, saving you money and time. #TechStrategy #BusinessSolutions https://t.co/MURJ1Lmhkz

Adopting AI: A Strategic Business Decision, Not Just Technology
𝗔𝗜 𝗜𝗦 𝗔 𝗧𝗘𝗖𝗛𝗡𝗢𝗟𝗢𝗚𝗬, 𝗕𝗨𝗧 𝗔𝗗𝗢𝗣𝗧𝗜𝗡𝗚 𝗔𝗜 𝗜𝗦 𝗔 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 𝗗𝗘𝗖𝗜𝗦𝗜𝗢𝗡 #Celebrating 10 yrs #DigitalTransformation Success Formula #Framework Check out my #executivecoaching Master #AILeadership https://t.co/XepFIK9wWr #management @thinkers360 https://t.co/b1sG3u2yVz

Constantly Evangelize Change to Ensure Successful Implementation
“As a change manager, you must invest vast energy & attention into preaching the gospel up front—and continue thruout the change implementation—to sell & entrench ur change agenda fruitfully. This is a cornerstone of effectiveness in #changemanagement.” >https://t.co/TR9SgSUXwm https://t.co/s46H5hhWQG
Agile Hype Hurting ERP Digital Transformation Outcomes
Agile is touted to boost digital transformations, but for many organizations, it's actually hindering ERP implementations and worsening outcomes. The hype might be overshadowing the reality. #Agile #Tech https://t.co/surYubkWUT
Big SAP Spend, Bigger Failure: Lessons Learned
Spar Group, an $8 billion company, spent over $100 million on an SAP S/4HANA implementation that failed massively. This wasn't inevitable; valuable lessons can be learned from this cautionary tale. #SAP #ImplementationFailure #BusinessLessons https://t.co/dWPvQR7yxp
Efficiency Beats Overstaffing in Consulting Projects
Big consulting firms often overstaff projects, billing clients for more resources than needed. The real value isn't in the headcount, but in efficient, targeted delivery over a sustainable pace. #Consulting #BusinessStrategy #ProjectManagement https://t.co/WgSQYJt3y9
Own Your Consultants, Don't Let Them Exploit You
Organizations often defer to consulting firms due to perceived lack of tech knowledge. This can lead to consultants taking advantage. Remember, ownership and active management of consultants are key, just like any other vendor. #Consulting #ProjectManagement #Tech https://t.co/masJKQ4CT4
Inflection Point Fuels Katie McCleary's Strategic Growth Breakthrough
Katie McCleary shares her transformative journey with Inflection Point, highlighting the significant impact it had on her companies. Discover her insights on strategic growth and innovation. https://t.co/OqE8n0K23Y
Leadership Culture, Not Consulting, Drives Client Success
1 Every few quarters I rework my offers to eliminate implementation consulting because it doesn't matter how solid the methodology or implementation support is... client results are ultimately beyond my control. Success or failure comes down to what extent senior...

Accelerate Change Quickly Without Disrupting Daily Operations
#TimTalk – Learn how to ignite change at “sprint speed” without disrupting daily operations with Rick Tucci https://t.co/SbS53PMwjG via @DLAIgnite #SocialSelling #DigitalSelling #Sales #SalesLeader #Leadership #Culture #Marketing #Success #Mindset #Entrepreneur #Management #Inspiration
Don't Let Consultants Rush Unprepared Project Starts
Consultants push to start projects immediately to maximize billing. They want to ramp up fast, not just with a project lead, but with full teams. Don't be rushed into starting before you're ready. #ProjectManagement #Consulting https://t.co/WOUzlaoFzo