CIO Pulse News and Headlines
CIO Pulse News and Headlines
TCN’s cloud‑based contact‑center solution Operator has earned Arum Approved System status after an independent assessment, confirming it meets rigorous operational, compliance and scalability standards for regulated credit and collections environments. The certification highlights Operator’s omnichannel capabilities, rules‑based automation and configurable compliance controls. Arum also noted areas for growth, such as deeper CRM interaction history and expanded analytics, which TCN has already placed on its product roadmap. The endorsement serves as a differentiator in the competitive CCaaS market, especially for regulated sectors.
AI adoption remains uneven, with only a quarter of surveyed firms naming AI as a primary driver of business strategy by the end of 2025, though that share more than doubled from early 2025. Fifty‑five percent say AI influences strategic...
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The Operational Technology Incident (OTI) Impact Score, unveiled at the S4x26 conference, offers a Richter‑scale‑style metric for gauging OT cyber‑attack consequences. It combines severity, reach, and duration into a single figure, with assessments delivered via an online portal within 12...
Arctic Wolf announced the acquisition of Texas‑based Sevco Security, a cloud‑native exposure assessment specialist, for an undisclosed amount. Sevco’s platform, recognized as a Gartner Visionary in 2025, will be folded into Arctic Wolf’s Aurora platform to unify asset intelligence, vulnerability...
U.S. data‑center operators are confronting a surge in extreme weather events, from floods and wildfires to record heat and cold spells. Scenario analyses from S&P Global and the World Economic Forum estimate climate‑driven costs could equal 9.5% of total data‑center...
The 2026 Slalom AI Research Report shows a paradox: 68 % of leaders feel they can keep pace with AI, yet 93 % cite underdeveloped skills and inadequate training as major barriers. Deploying AI tools alone isn’t delivering results; the capability gap...
Artificial intelligence is now a strategic priority, yet many enterprises chase hype instead of defining clear use cases, driven by a 63% fear‑of‑missing‑out. The traditional buy‑vs‑build debate is less relevant than asking what problem AI should solve. A blended approach—combining...
Cyber‑security specialist The Missing Link, acquired by Infosys in May 2025, has moved from Artarmon to Infosys’ North Sydney office. The relocation creates an upgraded Global Security Operations Centre offering 24/7 monitoring and services aligned with the Australian Signals Directorate’s Essential Eight....
Mustek warned that memory and storage shortages driven by rapid AI infrastructure expansion will persist until 2027, tightening component availability and pricing. The South African distributor said its integrated distribution model helps stabilise supply but margins remain pressured. Mustek also...
Artificial intelligence is moving from experimental pilots to a core, existential priority in enterprise resource planning, with Aptean positioning its AppCentral platform as the foundation for industry‑specific AI integration. The platform embeds AI agents, natural‑language queries and intelligent workflows directly...
South Africa’s draft artificial intelligence policy is set to be discussed by the economic cluster ministerial council next month before moving to a cabinet committee, with a gazette for public comment slated for March. The framework, built on 14 pillars...
Tanium announced a series of senior appointments to strengthen its Asia Pacific leadership. James Greenwood was promoted to area vice‑president of solution engineering, while Yasir Yousuff became vice‑president of marketing for the APJ region. The company also added Satyen Desai as...
RWS Global partnered with Box to embed AI‑driven tools into its contract lifecycle, leveraging Box Enterprise Advanced, Box Doc Gen, and Box Sign. The new no‑code workflow automates document generation, legal approval, and e‑signature, cutting processing time from roughly 20 minutes to...
Ransomware attacks are increasingly being framed as the overdue invoice for years of accumulated technical debt. Experts highlight that identity sprawl, inconsistent patching, and legacy backup systems create fertile ground for ransomware to cripple organisations. A Rubrik survey found 95%...
Sektor has entered a distribution agreement with AI and data‑security‑governance vendor Concentric AI to serve the Australian and New Zealand market. As an authorised distributor, Sektor will equip its channel partners with enablement, go‑to‑market support and local expertise, positioning Concentric AI’s platform for...
Firmus announced a partnership with Vast Data to deploy the Vast AI Operating System as the data foundation for its Asia‑Pacific expansion. The collaboration targets high‑throughput, disaggregated GPU clusters, ensuring efficiency across thousands of GPUs in its sovereign AI factories,...
Australia's Department of Defence has added SISU Solutions to its Information Communications Technology Provider Arrangement (ICTPA) panel, making the SME one of the few approved across all service modules. SISU can now supply systems integration, application services, and ICT personnel...
Aptean announced the acquisition of OpsVeda, an AI‑powered operations command center, to integrate with its recently acquired Logility supply‑chain platform. The deal adds a real‑time, agentic execution layer that bridges planning and execution, enabling continuous AI‑driven orchestration across the supply...
Aptean announced the launch of Paragon Route 360 on its AppCentral platform, delivering an AI‑native routing and scheduling solution for logistics teams. The software offers continuous schedules, an AI Routing Assistant that accepts natural‑language commands, and AI agents that automate...
Cisco launched the AI Technical Practitioner (AITECH) certification, a role‑oriented credential that validates applied AI skills for infrastructure professionals. The 60‑minute 800‑110 exam covers generative AI, prompt engineering, ethics, security, data analysis, and workflow automation. AITECH targets network engineers, AIOps...
Enterprises have poured $30‑40 billion into generative AI, yet 95% see little measurable ROI, according to MIT NANDA’s 2025 report. The failure is attributed to reliability gaps as AI moves from conversational assistance to transaction approval and workflow automation. Quarrio introduced...
Blumira has entered the Pax8 Marketplace, allowing managed service providers (MSPs) to purchase, provision, and bill a full‑stack security operations platform through the same portal they use for cloud services. The integration eliminates separate sales and onboarding steps, enabling MSPs...
Google announced the construction of two new data centers—one in Wilbarger County, Texas, and another in Pine Island, Minnesota—as part of a $185 billion capital‑expenditure plan for 2026. The Texas site will employ advanced air‑cooling technology and partner with AES Corp....
Tetra Pak has replaced its heavily customized ERP landscape with a clean core strategy built on SAP S/4HANA Cloud Private Edition, leveraging SAP Signavio and SAP LeanIX. The shift eliminated more than 10 million lines of custom code and drove 95 %...
New Relic unveiled the Agentic Platform, a no‑code solution that lets enterprises build, deploy, and manage AI agents focused on observability outcomes. The platform supports the Model Context Protocol, enabling seamless connection to external data sources and integration with existing...
Slotegrator has launched an AI‑powered anti‑fraud assistant for iGaming operators, turning existing dashboard metrics into concise, structured insights. The tool does not create new data or make autonomous blocking decisions, instead offering analytical recommendations for human review. It targets new...
Nimble announced a $47 million Series B round led by Norwest to scale its AI‑driven web‑search platform. The service uses autonomous agents to query the internet in real time, validates results, and outputs them as structured tables that can be queried like...
Citizens Bank’s Chief Information Officer Michael Ruttledge outlines how the institution’s "Next Gen Technology" initiative has driven a full migration of its legacy mainframe workloads to public cloud platforms Azure and AWS. Since joining in 2019, Ruttledge has overseen a...
Microsoft’s Windows 11 25H2 update consolidates a year’s worth of incremental features and security patches, delivering enhancements such as AI‑driven File Explorer actions, Quick Machine Recovery, and enterprise‑grade Wi‑Fi 7 support. Recent out‑of‑band builds address critical bugs, from Remote Desktop sign‑in...
Chief AI Officers (CAIOs) are evolving from technical overseers to enterprise change agents, tasked with accelerating AI experiments while managing risk. Companies are shifting focus from low failure rates to high‑velocity learning, recognizing that each experiment adds strategic insight. The...
Microsoft introduced Windows 365 for Agents, a cloud platform that lets AI agents securely access managed cloud PCs without handling underlying infrastructure. Built on Azure virtual machines, the service leverages Microsoft Intune and Entra ID for device management and identity, offering shared PC...
Intel has forged a multiyear strategic partnership with AI‑chip startup SambaNova after acquisition talks stalled, coupling Intel Capital’s $350 million Series E investment with access to Intel’s global enterprise, cloud and partner channels. The deal coincides with the launch of SambaNova’s SN50...
Nordic data‑center operator atNorth announced a 300 MW campus in Sollefteå, Sweden, to be built on a 50‑hectare plot at Hamre Industrial Park and targeted for H1 2028. The facility will feature direct liquid cooling and support rack densities up to 1 MW,...
SaaS founders must embed identity architecture from day one to avoid the most common breach vectors. A 2025 ReliaQuest study found 44% of cloud workload breaches stem from compromised credentials, underscoring the risk of retrofitting authentication later. Early design choices—separating...
Discord has become a popular channel for corporate collaboration, supporting everything from developer communities to customer‑support servers. Its fast APIs and webhook integrations let teams create functional workspaces in minutes, but the platform also stores years of code snippets, credentials,...
Enterprises are increasingly adopting multicloud to avoid vendor lock‑in, yet the resulting operational complexity strains IT teams. The article outlines seven ways generative AI—through copilots, agents, and code‑translation tools—can streamline cloud‑service selection, infrastructure provisioning, observability, compliance, and finops. By automating...
Obsidian Systems has signed an exclusive reseller and implementation agreement with California‑based BlueFlag Security to bring the latter’s identity‑first SDLC protection platform to South African enterprises and the public sector. The partnership targets developer and machine identities, CI/CD pipelines, and...
CrowdStrike’s 2025 Global Threat Report reveals that attacker breakout time fell to an average of 29 minutes, a 65% acceleration from the previous year. The speed of initial intrusion to lateral movement is now measured in seconds for the fastest...
Thales has launched the Authenticator Lifecycle Manager, a SaaS solution that centralizes enrollment, replacement, and revocation of FIDO2 security keys across enterprises. The platform offers a single‑pane‑of‑glass dashboard, on‑behalf key registration, granular policy controls, and comprehensive audit logging. By automating...
Enterprises adopting a mobile‑first workstyle expose a new attack surface through the apps employees use daily. Traditional signature‑based defenses lag behind the rapid proliferation of malicious or poorly coded apps in official and third‑party stores. Behavior‑based mobile threat defense and...
Censys has appointed Meriam ElOuazzani as its first Vice President for the Middle East, Turkey, and Africa (META), tasked with driving regional revenue, partnerships, and ecosystem development. ElOuazzani brings two decades of cybersecurity experience from senior roles at SentinelOne, VMware,...
CISA’s Binding Operational Directive 26‑02 obliges all federal agencies to inventory, report, decommission, and replace unsupported edge devices such as firewalls, routers, switches, load balancers, and wireless access points. Agencies have three months to identify vulnerable equipment and twelve to eighteen...
CrowdStrike appoints veteran Joe McPhillips as JAPAC SMB senior director after a year‑long sabbatical. McPhillips brings more than 30 years of cybersecurity experience, previously serving at SentinelOne, Cylance, Symantec, Intel Security, Riverbed and Commvault. He will build and scale the...
Nvidia announced expanded partnerships with Akamai, Forescout, Palo Alto Networks, Siemens and Xage to embed AI‑driven security into operational technology (OT) and industrial control systems (ICS). Using Nvidia BlueField DPUs, the collaborations offload security workloads from host CPUs, enabling hardware‑isolated,...
WinDC has teamed up with Indigenous‑led MSP Yirigaa to roll out modular, high‑density AI data centres powered by renewable energy at generation sites across regional Australia. The partnership couples WinDC’s zero‑scope‑2 emissions compute modules with Yirigaa’s ISO‑27001‑certified workforce, delivering training,...
Enterprise leaders are demanding proof of what AI systems actually did, not just what they were designed to do or what dashboards report. As AI moves into regulated, high‑risk environments, boards and auditors expect decision‑level evidence for each action. The...
Sharon AI, Cisco and NVIDIA are launching Australia’s first Cisco Secure AI Factory, a sovereign AI infrastructure that keeps data and processing within the country. The facility will run on Cisco UCS servers, Nexus Hyperfabric, and 1,024 NVIDIA Blackwell Ultra...
The cyberattack on government services firm Conduent, first disclosed in January 2025, has swelled to affect more than 25 million Americans, making it potentially the largest U.S. data breach on record. Texas alone accounts for 15.4 million impacted residents, while other states...
U.S. Army CIO Leo Garciga announced a rapid purge of legacy business applications, shutting down 100 systems in the past two quarters and cutting the total from roughly 800 to under 300. The consolidation focuses on enterprise‑wide platforms, low‑code/no‑code tools,...
Google Cloud’s partner ecosystem is moving enterprise AI from isolated pilots to production‑grade, agent‑driven solutions. Partners such as CDW, Perficient, KPMG, Tredence and Datatonic are embedding generative AI and modular platforms into core business processes while maintaining governance. The shift...
