Know What's Happening in Ecommerce
Know What's Happening in Ecommerce
Ecommerce Pulse
EMAIL DIGESTS
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Every morning
Weekly
Tuesday recap
EMAIL DIGESTS
Daily
Every morning
Weekly
Tuesday recap
E‑commerce solidifies 16.6% share as online grocery set to hit $250B by 2025
The pandemic cemented e‑commerce’s share at 16.6% of U.S. retail, and online grocery sales are projected to reach $250 billion by 2025. Contactless payments surged, with roughly two‑thirds of consumers adopting the technology and 74% saying they will keep using it post‑pandemic.
Also developing:
By the numbers: Grab acquires Foodpanda Taiwan for $600M
The episode breaks down the 2026 online gift‑selling landscape, highlighting four key trends: personalization as a sales driver, sustainability as a trust factor, the rise of experience‑based gifts, and the dominance of mobile checkout and short‑form video commerce. Listeners learn how easy‑to‑use digital previews and print‑on‑demand tools can boost sales by up to 30%, why transparent eco‑friendly messaging wins repeat customers, and how pairing small physical items with digital vouchers creates high‑value, low‑clutter bundles. The host also stresses the importance of a fast, one‑click mobile checkout and authentic user‑generated videos on TikTok, Instagram Reels, and live shopping to capture shoppers’ fleeting attention. Practical tips include showcasing live personalization previews, highlighting green materials, building gift bundles, testing mobile performance on real devices, and encouraging customers to share real‑world gift moments.
Well, this is interesting. Update on a few of my 2026 predictions: #1 - LLM Ads Predicted they would knock the socks off of Meta ads. It's early, but reports of OpenAI charging the beta group $60 CPMs, roughly...
How i'd find a winning Dropshipping product (asap) if my life depended on it. WATCH HERE 👉 https://t.co/9ZbXoXPa5w If I had 24 hours and my life depended on it, this is exactly how I’d find a winning dropshipping product in 2026,...
Shopify, Coinbase and Stripe launched an open‑source Commerce Payments Protocol that lets merchants accept USDC on Base. Since the June 2025 rollout, growthepie reports only $1.2 million in USDC transactions across roughly 5,700 merchants and 3,200 customers. The bulk of that...
Albertsons has introduced Celebrations, a digital hub that consolidates party supplies, custom cakes, décor, and beverage options into one online destination. The platform leverages the Albertsons AI shopping assistant to deliver personalized recommendations and curated party inspiration. Exclusive items from...
Equifax reported that AI tools and its cloud platform powered a record‑high Vitality Index in 2025, with 90% of employees using AI and 1,900 developers leveraging AI coding assistants. The firm added 40 AI patents, bringing its total to over...
The episode breaks down how e‑commerce brands can turn Instagram into a direct sales channel in 2026, emphasizing a systematic content mix of product showcases, educational guides, behind‑the‑scenes stories, and user‑generated content. It highlights the power of AI‑assisted growth tools...
Japanese retailers are pulling WeChat Pay and Alipay from their checkout systems amid rising political tension with China and intensified anti‑money‑laundering (AML) enforcement. The move reflects concerns that Chinese criminal groups are exploiting these platforms to launder funds by buying...
My predictions for Retention.com and RB2B for 2026: TOP LINE: $28m run rate to $33m run rate (+17%) PROFIT: $12m run rate to $15m run rate (+25%) CHURN: Stays horrible. TEAM SIZE: Flat at 33 FTE. This would be considered...
User‑generated content (UGC) videos are emerging as a practical tool to curb e‑commerce returns by filling the information gap that static images and copy often leave. Short, authentic clips demonstrate fit, material feel, color fidelity, setup steps, and performance, turning...
The episode walks listeners through the ten largest U.S. paper cup manufacturers, highlighting each company's strengths in sustainability, customization, production capacity, and distribution. It emphasizes key criteria for choosing a supplier—FDA‑safe materials, eco‑friendly sourcing, consistent quality, pricing, and reliable delivery—while...
The episode defines mobile CRM for retail as a frontline‑focused system that lets associates capture context, act quickly, and trigger follow‑ups, distinguishing it from simply shrinking a desktop CRM onto a phone. It outlines essential features—fast in‑the‑moment UX, offline‑first access,...
5 signs your email program is leaving money on the table. And what to fix first: 1. Under 20% revenue from email Check if you have these 8 flows running: Welcome, Abandoned Cart, Abandoned Checkout, Browse Abandonment, Post-Purchase, Cross-Sell, Win-Back, Back in Stock....
Retailers entered 2026 after a bruising 2025, facing higher landed costs, tariff‑driven logistics fees and slimmer contribution margins. The article urges a reset that starts with P&L‑centric SKU costing and a measurement stack focused on true incremental profit rather than...
The episode outlines a focused product‑line strategy for DTC jewelry brands to achieve $100K‑plus months in 2026, emphasizing a tight catalog of 3‑5 hero SKUs, consistent visuals, and a hero‑core‑expansion system that adds matching add‑ons to boost average order value....
AI-driven agentic systems are unsettling traditional SaaS subscription models, prompting a sharp sell‑off that saw software indexes tumble over 14% and marquee names like Thomson Reuters and Salesforce plunge double‑digit percentages. Investors fear that conversational AI could bypass entire application...
Wero, the European mobile payment solution developed by the European Payments Initiative, is now accessible through Banking Circle, extending its pan‑EU footprint. The integration enables businesses and fintechs to tap Wero’s real‑time, account‑to‑account transfers via Banking Circle’s APIs, complementing existing...
UK shoppers are prioritising health, with one in four households naming physical health their top goal for 2026. NielsenIQ data shows protein and fibre‑based foods posting double‑digit growth—protein up 9.6% and fibre up 14.1% over the past 26 weeks. Supplement...
Ulta Beauty has introduced its inaugural Ulta Beauty Roster, partnering with six high‑profile female athletes across emerging and established sports. The roster is supported by a Roster for Change grant program aimed at reducing the dropout rate of girls in...
Digital wallets have evolved from simple payment tools into comprehensive consumer interfaces that combine payments, identity, loyalty, and credit. Big Tech, banks, and fintechs are racing to own this hub, each leveraging distinct strengths—device ecosystems, trust, and agility. Ownership of...
Mastercard announced it will roll out a new suite of agentic AI tools for business customers in the second quarter of 2026. The platform lets firms build, test and deploy AI‑powered agents to enhance security, payments processing and customer‑experience functions....
Six UK retailers are accelerating physical‑store investment in 2026, marking a clear swing back to bricks‑and‑mortar. Co‑op will launch 18 new or reopened stores in the first quarter, while clothing brand Seasalt is adding locations in market towns and eyeing...
The episode breaks down how niche businesses can leverage SEO to attract highly targeted, high‑intent traffic by focusing on long‑tail keywords and deep, authoritative content. It outlines the benefits of niche SEO—faster rankings, stronger brand authority, and a defensible market...
PayMore announced plans to open 96 new stores in 2026, expanding its footprint across the United States and Canada at an average rate of eight locations per month. The chain more than doubled its store count in 2025, rising from...
Walmart is set to roll out Walmart Exports, a cross‑border shipping service for sellers using its Walmart Fulfillment Services, in early 2026. The program will initially ship eligible U.S.‑based inventory to customers in Mexico and Canada, with automatic enrollment for...
Peter Jones and his investment group have acquired American Golf from private‑equity owner Endless. The specialist retailer, which generates £135 million in annual revenue and employs over 1,000 staff, operates more than 80 stores across the UK and Ireland alongside a...
The episode explores how the payment facilitator (PayFac) model is becoming a key growth engine for independent software vendors (ISVs) amid the rise of SaaS, AI, and embedded finance. It highlights the superior merchant experience PayFacs deliver—simplified onboarding, ongoing risk...
Renata Raya (@reraya) built a profitable Shopify app called GoRecover and sold it on @acquiredotcom. She was running a Shopify agency in Mexico City and kept seeing the same issue. Customers abandoned carts and email recovery wasn’t working. Most merchants were...
We have @heymantle analytics plugged into Promo Party. It shows we got our first install from ChatGPT. https://t.co/3ctXGeQ8rQ
Mike Ryan examined over 550 million ecommerce clicks from Q4 2025 using Google’s new “general invalid clicks” metric. He found the Google Display Network (GDN) registers the highest invalid‑click rate—nearly one in five clicks—though most are accidental. In contrast, the Search Partner...
Casper made $100M disrupting mattresses with ONE insight: people will buy a mattress in a box if you offer 100-night returns. Meanwhile you're scared to offer 14-day returns. That's the gap.
eBay is launching a one‑day live shopping event on Friday 13 February at 3 PM GMT, streaming on eBay Live and hosted by Love Island All Stars winners Toni Laites and Cacherel Mercer. The showcase will sell the exact pre‑loved designer pieces...
Beer52, launched in 2013, has become the UK’s leading craft‑beer subscription club, amassing over 200,000 members and earning a spot among the Sunday Times 100 fastest‑growing companies. For £27 a month, subscribers receive eight curated beers, snacks and the Ferment...
According to a PayPal and National Cryptocurrency Association survey, 39% of U.S. merchants now accept cryptocurrency at checkout, and 84% anticipate it becoming commonplace within five years. Customer demand is a primary driver, with 88% of merchants reporting inquiries about...
Prolisto has launched Prolisto Lite, a free AI‑powered web app that creates eBay listings from a single product photo. The Image‑to‑Listing engine generates a search‑optimized title, detailed description and item specifics without relying on barcodes or catalog data. It supports...
Watches of Switzerland Group lifted its full‑year sales guidance to 9‑11% in constant currency after a robust third quarter, with demand for luxury watches outpacing supply in both the UK and US. The company highlighted broad‑based growth across categories and...
Omnisend’s 2025 analysis shows that three‑quarters of marketing email campaigns referenced tariffs or broader trade‑policy news, underscoring how supply‑chain costs dominate brand messaging. Thirteen percent of those emails highlighted “Made in USA” to reassure shoppers about product origin and pricing...
The episode breaks down Shopify chargebacks, explaining their causes—fraud, shipping issues, inaccurate listings, and refund disputes—and why they matter financially and reputationally. It walks listeners through Shopify’s built‑in dispute workflow and highlights the platform’s fee‑refund policy when merchants win a...
In this episode, host Loieto Tugas and guest William Gasner break down what an integrated campaign is and why it’s essential for e‑commerce brands in 2026. They explain the 4 Cs—Coherent, Consistent, Continuous, Complementary—and outline the key steps: clear goals, a...
OfferUp, the 15‑year‑old U.S. marketplace that processes more than 30 million transactions each year, is grappling with a surge of fraud schemes. Scammers routinely steer buyers and sellers toward off‑platform payment methods such as Zelle, Venmo, gift‑card codes, or cash‑app transfers,...
Waitrose has unveiled a new television campaign titled “The Gastronaut,” created by Wonderhood Studios. The sci‑fi ad follows an astronaut who abandons space‑fuel meals for a home‑cooked prawn linguine, underscoring the brand’s “food lovers” ethos. The spot is sound‑tracked by...
Instant, same‑day pay is emerging as a competitive advantage in talent acquisition as workers grow intolerant of traditional payroll delays. The lag between work completion and wage access forces many to rely on high‑APR credit, effectively eroding 20‑30 % of earnings....
A PYMNTS Intelligence study shows 66% of U.S. consumers still live paycheck to paycheck, with 42% doing so out of necessity. Income volatility is rising as six‑in‑ten Americans now earn their primary income from hourly wages, gig platforms, or contracts,...
Paymentus CEO Dushyant Sharma argues billing is evolving from a back‑office cost to a loyalty driver. Over the past five years, tech innovations have turned billing and payments into a value‑generating function, enabling hyper‑personalized engagement and reducing service costs. Intelligent...
Marks & Spencer leads Valentine’s Day dining spend, according to Vypr research, with 15% of shoppers choosing its ingredients and 18% planning dine‑in deals, edging out Tesco. The study, based on 1,900 UK consumers, shows only 65% intend to celebrate,...
I lost $9k testing a supplement everyone said was 'over-regulated.' Now doing $50k/month. I spent $18k on a 'safe' home goods product. Shut it down in 6 weeks. The market doesn't care about your risk tolerance. Test everything.
Australian fintech platform Stake has entered the apparel market with Stake Supply, its first clothing and accessories label. The debut collection, called Drop 1, offers eight minimalist‑styled items ranging from apparel to a basketball, all sold online. Stake’s senior brand designer...
In this episode, former race‑horse jockey turned Glovo co‑founder Sacha Michaud walks through the operator playbook that powered Glovo’s rapid rise and disciplined exits. He explains how the company launched its MVP in 2.5 months, scaled internationally with a launch‑team...
Juniper Research projects global e‑commerce fraud to surge from $56 billion in 2025 to $131 billion by 2030, a 133 % increase. The spike is largely driven by "friendly fraud," which now accounts for the majority of chargeback disputes. Existing merchant defenses are...
Instacart is positioning its end‑to‑end platform as the backbone of omnichannel grocery, arguing that the hybrid shopper is now the default. The company claims a 30‑35% lift in customer lifetime value when retailers fully integrate digital and physical experiences. Its...
